6. Emotional Intelligence is the
capacity for recognizing
our own feelings
and those of others,
for motivating ourselves,
and for managing emotions
well in ourselves
and in our relationships.
- Daniel Goleman, 1998
7.
8. “Emotional Intelligence
is the master aptitude, a
capacity that profoundly
affects all other abilities,
either facilitating them
or interfering with them”
Daniel Goleman
9. IQ vs EQ
The research shows
that IQ can help
you to be
successful to the
extent of 20 %
only in life. The
rest of 80 %
success depends
on your EQ
80% EQ
20%
IQ
10. WHAT IS “SUCCESS”
• Is it your IQ: Exams passed, competitions
cleared, percentage of marks in schools and
colleges, academic qualifications etc
• Earning high salary, top positions in
workplace, being rich and wealthy, powerful,
dominating, being influential etc
11. Or success is something else
• The word "success" is a relative term
• Living a healthy and happy married life
may be an indicator of success for
some.
• For some having a satisfying job life
• Personal satisfaction may be an
indicator of success
12.
13.
14.
15.
16.
17.
18.
19. A. PERSONAL COMPETENCE
:How we manage ourselves
1. SELF AWARENESS
•Self management
•Emotional Self-awareness
•Self-confidence
2. MANAGEMENT
•Emotional self control
•Transparency
•Adaptability
•Achievement
•Initiative
•Optimism
20. B. SOCIAL COMPETENCE:
How we manage relationships
3. SOCIAL AWARENESS
• Organisational awareness
• Empathy
• Service
4. RELATIONAL MANAGEMENT
• Inspirational leadership
• Influence
• Change catalyst
• Conflict management
• Building bonds
• Teamwork & collaboration
21. The Johari Window
• Named after theorists Joseph Luft and
Harry Ingram
• Explains the two broad divisions (further
divided into four sections) that make up
our self-concept.
• This model divides the elements that make
up each person’s self –concept into two
broad categories:
22. • The areas of yourself
known to you – labeled
as self
• The areas of yourself
known to others – labeled
as others
23. Emotional Intelligence
is the ability to...
Sense
Understand, and
effectively apply the power of
emotions as a source of:
Energy
Information
Trust
Connection
24.
25.
26. Emotional Literacy:
• builds a locus of personal
efficacy and confidence
through emotional honesty,
energy, awareness, feedback,
intuition, responsibility, and
connection.
27. Emotional Fitness:
Competencies
• builds your authenticity,
believability, and resilience,
expanding your circle of trust and
your capacity for listening,
managing conflict, and making
the most of constructive
discontent.
28. Emotional Depth:
Values & Beliefs
• explore ways to align your life and
work with your unique potential
and purpose, and to back this
with integrity, commitment, and
accountability, which, in turn,
increase your influence without
authority.
29. Emotional Alchemy:
Outcomes
• you extend your creative instincts
and capacity to flow with
problems and pressures and to
compete for the future by building
your capabilities to sense more
readily—and access—-the widest
range of hidden solutions and
emerging opportunities.