SlideShare a Scribd company logo
1 of 31
Download to read offline
Emotional
Intelligence
Managing Self and Relationships
Emotional Developing
“Without the guidance
of emotions,
reasoning
has neither principle
nor power.”
Robert K. Cooper, 1996
Emotional Intelligence
describes abilities distinct
from,
but complementary to,
academic intelligence
or the purely cognitive
capacities
measured by IQ.
Emotional Intelligence is the
capacity for recognizing
our own feelings
and those of others,
for motivating ourselves,
and for managing emotions
well in ourselves
and in our relationships.
- Daniel Goleman, 1998
“Emotional Intelligence
is the master aptitude, a
capacity that profoundly
affects all other abilities,
either facilitating them
or interfering with them”
Daniel Goleman
IQ vs EQ
The research shows
that IQ can help
you to be
successful to the
extent of 20 %
only in life. The
rest of 80 %
success depends
on your EQ
80% EQ
20%
IQ
WHAT IS “SUCCESS”
• Is it your IQ: Exams passed, competitions
cleared, percentage of marks in schools and
colleges, academic qualifications etc
• Earning high salary, top positions in
workplace, being rich and wealthy, powerful,
dominating, being influential etc
Or success is something else
• The word "success" is a relative term
• Living a healthy and happy married life
may be an indicator of success for
some.
• For some having a satisfying job life
• Personal satisfaction may be an
indicator of success
A. PERSONAL COMPETENCE
:How we manage ourselves
1. SELF AWARENESS
•Self management
•Emotional Self-awareness
•Self-confidence
2. MANAGEMENT
•Emotional self control
•Transparency
•Adaptability
•Achievement
•Initiative
•Optimism
B. SOCIAL COMPETENCE:
How we manage relationships
3. SOCIAL AWARENESS
• Organisational awareness
• Empathy
• Service
4. RELATIONAL MANAGEMENT
• Inspirational leadership
• Influence
• Change catalyst
• Conflict management
• Building bonds
• Teamwork & collaboration
The Johari Window
• Named after theorists Joseph Luft and
Harry Ingram
• Explains the two broad divisions (further
divided into four sections) that make up
our self-concept.
• This model divides the elements that make
up each person’s self –concept into two
broad categories:
• The areas of yourself
known to you – labeled
as self
• The areas of yourself
known to others – labeled
as others
Emotional Intelligence
is the ability to...
Sense
Understand, and
effectively apply the power of
emotions as a source of:
Energy
Information
Trust
Connection
Emotional Literacy:
• builds a locus of personal
efficacy and confidence
through emotional honesty,
energy, awareness, feedback,
intuition, responsibility, and
connection.
Emotional Fitness:
Competencies
• builds your authenticity,
believability, and resilience,
expanding your circle of trust and
your capacity for listening,
managing conflict, and making
the most of constructive
discontent.
Emotional Depth:
Values & Beliefs
• explore ways to align your life and
work with your unique potential
and purpose, and to back this
with integrity, commitment, and
accountability, which, in turn,
increase your influence without
authority.
Emotional Alchemy:
Outcomes
• you extend your creative instincts
and capacity to flow with
problems and pressures and to
compete for the future by building
your capabilities to sense more
readily—and access—-the widest
range of hidden solutions and
emerging opportunities.
Take Home Message
Comments and/or Questions

More Related Content

What's hot

Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligenceshilpaarora
 
Emotional intelligence scale
Emotional intelligence scaleEmotional intelligence scale
Emotional intelligence scalewikuowen
 
Emotional intelligence theory
Emotional intelligence theoryEmotional intelligence theory
Emotional intelligence theoryEagle Eyes
 
Eq Overview Cb Sb Final 231119
Eq Overview Cb Sb Final 231119Eq Overview Cb Sb Final 231119
Eq Overview Cb Sb Final 231119SueBroughton
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional IntelligenceIngrid Epure
 
A presentation on the emotional quotient in management aspects
A presentation on the emotional quotient in management aspectsA presentation on the emotional quotient in management aspects
A presentation on the emotional quotient in management aspectsDhivya Thorapadi
 
emotional intelligence
 emotional intelligence emotional intelligence
emotional intelligenceRajpal Aulakh
 
Ethan Dysert: The Importance of Emotional Intelligence in Business
Ethan Dysert: The Importance of Emotional Intelligence in BusinessEthan Dysert: The Importance of Emotional Intelligence in Business
Ethan Dysert: The Importance of Emotional Intelligence in BusinessEthan Dysert
 
Emotional Intelligence, Goleman's Theory, Emotional Intelligence in work plac...
Emotional Intelligence, Goleman's Theory, Emotional Intelligence in work plac...Emotional Intelligence, Goleman's Theory, Emotional Intelligence in work plac...
Emotional Intelligence, Goleman's Theory, Emotional Intelligence in work plac...Megha Anilkumar
 
Emotional Intelligence - Emotional Quotient
Emotional Intelligence - Emotional QuotientEmotional Intelligence - Emotional Quotient
Emotional Intelligence - Emotional QuotientUdit Mukherjee
 
Emotional intelligence sets apart good leaders ppt
Emotional intelligence sets apart good leaders  ppt Emotional intelligence sets apart good leaders  ppt
Emotional intelligence sets apart good leaders ppt Babasab Patil
 
Emotional Quotient and Own the Environment
Emotional Quotient and Own the EnvironmentEmotional Quotient and Own the Environment
Emotional Quotient and Own the EnvironmentS B Prakash Kodati
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional IntelligenceVivek K. Singh
 
Emotional intelligence[1]
Emotional intelligence[1]Emotional intelligence[1]
Emotional intelligence[1]connjess
 
Emotional intelligence
Emotional  intelligenceEmotional  intelligence
Emotional intelligenceSusan Edward
 
Emotional intelligence and Better Decision Making
Emotional intelligence and Better Decision MakingEmotional intelligence and Better Decision Making
Emotional intelligence and Better Decision MakingMick Lavin, MBA
 

What's hot (20)

Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional intelligence scale
Emotional intelligence scaleEmotional intelligence scale
Emotional intelligence scale
 
Emotional intelligence theory
Emotional intelligence theoryEmotional intelligence theory
Emotional intelligence theory
 
Eq Overview Cb Sb Final 231119
Eq Overview Cb Sb Final 231119Eq Overview Cb Sb Final 231119
Eq Overview Cb Sb Final 231119
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
A presentation on the emotional quotient in management aspects
A presentation on the emotional quotient in management aspectsA presentation on the emotional quotient in management aspects
A presentation on the emotional quotient in management aspects
 
emotional intelligence
 emotional intelligence emotional intelligence
emotional intelligence
 
Emotional Intellingence
Emotional IntellingenceEmotional Intellingence
Emotional Intellingence
 
Ethan Dysert: The Importance of Emotional Intelligence in Business
Ethan Dysert: The Importance of Emotional Intelligence in BusinessEthan Dysert: The Importance of Emotional Intelligence in Business
Ethan Dysert: The Importance of Emotional Intelligence in Business
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional Intelligence, Goleman's Theory, Emotional Intelligence in work plac...
Emotional Intelligence, Goleman's Theory, Emotional Intelligence in work plac...Emotional Intelligence, Goleman's Theory, Emotional Intelligence in work plac...
Emotional Intelligence, Goleman's Theory, Emotional Intelligence in work plac...
 
Emotional Intelligence - Emotional Quotient
Emotional Intelligence - Emotional QuotientEmotional Intelligence - Emotional Quotient
Emotional Intelligence - Emotional Quotient
 
Emotional intelligence sets apart good leaders ppt
Emotional intelligence sets apart good leaders  ppt Emotional intelligence sets apart good leaders  ppt
Emotional intelligence sets apart good leaders ppt
 
Emotional Quotient and Own the Environment
Emotional Quotient and Own the EnvironmentEmotional Quotient and Own the Environment
Emotional Quotient and Own the Environment
 
Emotional intelligence @ workplace
Emotional intelligence @ workplaceEmotional intelligence @ workplace
Emotional intelligence @ workplace
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional intelligence[1]
Emotional intelligence[1]Emotional intelligence[1]
Emotional intelligence[1]
 
Emotional intelligence
Emotional  intelligenceEmotional  intelligence
Emotional intelligence
 
HBO/ Emotional Intelligence
HBO/ Emotional Intelligence HBO/ Emotional Intelligence
HBO/ Emotional Intelligence
 
Emotional intelligence and Better Decision Making
Emotional intelligence and Better Decision MakingEmotional intelligence and Better Decision Making
Emotional intelligence and Better Decision Making
 

Viewers also liked

Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligenceduraimalai
 
BA 15 Chapter 3
BA 15 Chapter 3BA 15 Chapter 3
BA 15 Chapter 3dpd
 
What's your communication style?
What's your communication style?What's your communication style?
What's your communication style?Pro Way Development
 
Assertiveness Training
Assertiveness TrainingAssertiveness Training
Assertiveness Trainingmpmcnalley
 
Communication Model & Style
Communication Model & StyleCommunication Model & Style
Communication Model & StyleSylvester Finger
 
What is your communication style
What is your communication styleWhat is your communication style
What is your communication styleSheena Agarwal
 
Different styles of Communication
Different styles of CommunicationDifferent styles of Communication
Different styles of CommunicationSunil Betageri
 
Passive Programming
Passive ProgrammingPassive Programming
Passive Programmingmpmcnalley
 
Four style of communication
Four style of communicationFour style of communication
Four style of communicationraouia mira
 
The Impact of Leadership Style in Business Communication Conflicts
The Impact of Leadership Style in Business Communication ConflictsThe Impact of Leadership Style in Business Communication Conflicts
The Impact of Leadership Style in Business Communication ConflictsOmar Thiab
 
Supervision report mam vinia
Supervision report mam viniaSupervision report mam vinia
Supervision report mam viniaXyne Dizon
 
What your communication style says about you,
What your communication style says about you,What your communication style says about you,
What your communication style says about you,brigida maldonado
 

Viewers also liked (20)

Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
BA 15 Chapter 3
BA 15 Chapter 3BA 15 Chapter 3
BA 15 Chapter 3
 
What's your communication style?
What's your communication style?What's your communication style?
What's your communication style?
 
Assertiveness Training
Assertiveness TrainingAssertiveness Training
Assertiveness Training
 
Communication Model & Style
Communication Model & StyleCommunication Model & Style
Communication Model & Style
 
People Styles
People StylesPeople Styles
People Styles
 
Communication Style Standards
Communication Style StandardsCommunication Style Standards
Communication Style Standards
 
What is your communication style
What is your communication styleWhat is your communication style
What is your communication style
 
Different styles of Communication
Different styles of CommunicationDifferent styles of Communication
Different styles of Communication
 
CHARACTERS
CHARACTERSCHARACTERS
CHARACTERS
 
People style at work,
People style at work, People style at work,
People style at work,
 
Passive Programming
Passive ProgrammingPassive Programming
Passive Programming
 
Four style of communication
Four style of communicationFour style of communication
Four style of communication
 
Communication style - Effective Communication In Project Management
Communication style - Effective Communication In Project ManagementCommunication style - Effective Communication In Project Management
Communication style - Effective Communication In Project Management
 
The Impact of Leadership Style in Business Communication Conflicts
The Impact of Leadership Style in Business Communication ConflictsThe Impact of Leadership Style in Business Communication Conflicts
The Impact of Leadership Style in Business Communication Conflicts
 
Communication Styles
Communication StylesCommunication Styles
Communication Styles
 
Assertiveness
AssertivenessAssertiveness
Assertiveness
 
Self esteem-2
Self esteem-2Self esteem-2
Self esteem-2
 
Supervision report mam vinia
Supervision report mam viniaSupervision report mam vinia
Supervision report mam vinia
 
What your communication style says about you,
What your communication style says about you,What your communication style says about you,
What your communication style says about you,
 

Similar to Emotional intelligence

Women in Banking and Finance Presentation on Emotional Intelligence
Women in Banking and Finance Presentation on Emotional IntelligenceWomen in Banking and Finance Presentation on Emotional Intelligence
Women in Banking and Finance Presentation on Emotional Intelligenceclareconsulting
 
EQ The Other Kind of Smart 2011
EQ  The Other Kind of Smart  2011EQ  The Other Kind of Smart  2011
EQ The Other Kind of Smart 2011Deborah Duke
 
Emotional intelligance
Emotional intelliganceEmotional intelligance
Emotional intelliganceMohamed ELBaz
 
emotional intelligence
emotional intelligenceemotional intelligence
emotional intelligenceSeerat Chishti
 
what makes a leader ???
what makes a leader ???what makes a leader ???
what makes a leader ???balarageetha
 
what makes a leader??
what makes a leader??what makes a leader??
what makes a leader??balarageetha
 
Managerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun OmoleManagerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun OmoleAdetoun Omole
 
Understanding emotional intelligende
Understanding emotional intelligende Understanding emotional intelligende
Understanding emotional intelligende Mohie Ismail
 
Emotional Intelligence.pptx
Emotional Intelligence.pptxEmotional Intelligence.pptx
Emotional Intelligence.pptxSubramanian Mani
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligenceKomal Sahi
 
Emotional Intelligence Report
Emotional Intelligence  ReportEmotional Intelligence  Report
Emotional Intelligence Reportiqra university
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional IntelligenceDavidGMontague
 
Emotional Intelligence and Personal Effectiveness
Emotional Intelligence and Personal EffectivenessEmotional Intelligence and Personal Effectiveness
Emotional Intelligence and Personal EffectivenessCharles Cotter, PhD
 
Bs 101 module 5a - emotional intelligence (ei)
Bs 101   module 5a - emotional intelligence (ei)Bs 101   module 5a - emotional intelligence (ei)
Bs 101 module 5a - emotional intelligence (ei)Tamojit Das
 

Similar to Emotional intelligence (20)

Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Women in Banking and Finance Presentation on Emotional Intelligence
Women in Banking and Finance Presentation on Emotional IntelligenceWomen in Banking and Finance Presentation on Emotional Intelligence
Women in Banking and Finance Presentation on Emotional Intelligence
 
EQ The Other Kind of Smart 2011
EQ  The Other Kind of Smart  2011EQ  The Other Kind of Smart  2011
EQ The Other Kind of Smart 2011
 
Emotional intelligance
Emotional intelliganceEmotional intelligance
Emotional intelligance
 
emotional intelligence
emotional intelligenceemotional intelligence
emotional intelligence
 
what makes a leader ???
what makes a leader ???what makes a leader ???
what makes a leader ???
 
what makes a leader??
what makes a leader??what makes a leader??
what makes a leader??
 
Managerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun OmoleManagerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun Omole
 
Understanding emotional intelligende
Understanding emotional intelligende Understanding emotional intelligende
Understanding emotional intelligende
 
The Feminine Edge - Joan Dempsey
The Feminine Edge - Joan DempseyThe Feminine Edge - Joan Dempsey
The Feminine Edge - Joan Dempsey
 
Emotional Intelligence.pptx
Emotional Intelligence.pptxEmotional Intelligence.pptx
Emotional Intelligence.pptx
 
Ei attorney general texas slideshare
Ei attorney general texas slideshareEi attorney general texas slideshare
Ei attorney general texas slideshare
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional Intelligence Report
Emotional Intelligence  ReportEmotional Intelligence  Report
Emotional Intelligence Report
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional Intelligence and Personal Effectiveness
Emotional Intelligence and Personal EffectivenessEmotional Intelligence and Personal Effectiveness
Emotional Intelligence and Personal Effectiveness
 
Bs 101 module 5a - emotional intelligence (ei)
Bs 101   module 5a - emotional intelligence (ei)Bs 101   module 5a - emotional intelligence (ei)
Bs 101 module 5a - emotional intelligence (ei)
 
Building your success
Building your successBuilding your success
Building your success
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 

Recently uploaded

Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...
Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...
Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...kamrulShuva
 
Team Dynamics: A Journey to Excellence
Team Dynamics: A Journey to ExcellenceTeam Dynamics: A Journey to Excellence
Team Dynamics: A Journey to ExcellenceGDSC PJATK
 
Leading People - Harvard Manage Mentor Certificate
Leading People - Harvard Manage Mentor CertificateLeading People - Harvard Manage Mentor Certificate
Leading People - Harvard Manage Mentor CertificateVICTOR MAESTRE RAMIREZ
 
UX in an Agile World - Scrum Gathering
UX in an Agile World -   Scrum GatheringUX in an Agile World -   Scrum Gathering
UX in an Agile World - Scrum GatheringKaizenko
 
Management 13th Edition by Richard L. Daft test bank.docx
Management 13th Edition by Richard L. Daft test bank.docxManagement 13th Edition by Richard L. Daft test bank.docx
Management 13th Edition by Richard L. Daft test bank.docxssuserf63bd7
 
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdfTEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdfmarcuskenyatta275
 
Mastering Agility_ Unveiling the Power of Agile Project Management.pdf
Mastering Agility_ Unveiling the Power of Agile Project Management.pdfMastering Agility_ Unveiling the Power of Agile Project Management.pdf
Mastering Agility_ Unveiling the Power of Agile Project Management.pdfEnterprise Wired
 
Travis Hills of Minnesota Leads Livestock Water and Energy in Sustainable Inn...
Travis Hills of Minnesota Leads Livestock Water and Energy in Sustainable Inn...Travis Hills of Minnesota Leads Livestock Water and Energy in Sustainable Inn...
Travis Hills of Minnesota Leads Livestock Water and Energy in Sustainable Inn...Travis Hills MN
 

Recently uploaded (8)

Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...
Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...
Presentation On "Yusuf Ibn Tashfin" a true leader (1061 to 1106)_ prepared by...
 
Team Dynamics: A Journey to Excellence
Team Dynamics: A Journey to ExcellenceTeam Dynamics: A Journey to Excellence
Team Dynamics: A Journey to Excellence
 
Leading People - Harvard Manage Mentor Certificate
Leading People - Harvard Manage Mentor CertificateLeading People - Harvard Manage Mentor Certificate
Leading People - Harvard Manage Mentor Certificate
 
UX in an Agile World - Scrum Gathering
UX in an Agile World -   Scrum GatheringUX in an Agile World -   Scrum Gathering
UX in an Agile World - Scrum Gathering
 
Management 13th Edition by Richard L. Daft test bank.docx
Management 13th Edition by Richard L. Daft test bank.docxManagement 13th Edition by Richard L. Daft test bank.docx
Management 13th Edition by Richard L. Daft test bank.docx
 
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdfTEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
 
Mastering Agility_ Unveiling the Power of Agile Project Management.pdf
Mastering Agility_ Unveiling the Power of Agile Project Management.pdfMastering Agility_ Unveiling the Power of Agile Project Management.pdf
Mastering Agility_ Unveiling the Power of Agile Project Management.pdf
 
Travis Hills of Minnesota Leads Livestock Water and Energy in Sustainable Inn...
Travis Hills of Minnesota Leads Livestock Water and Energy in Sustainable Inn...Travis Hills of Minnesota Leads Livestock Water and Energy in Sustainable Inn...
Travis Hills of Minnesota Leads Livestock Water and Energy in Sustainable Inn...
 

Emotional intelligence

  • 2.
  • 3.
  • 4. Emotional Developing “Without the guidance of emotions, reasoning has neither principle nor power.” Robert K. Cooper, 1996
  • 5. Emotional Intelligence describes abilities distinct from, but complementary to, academic intelligence or the purely cognitive capacities measured by IQ.
  • 6. Emotional Intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. - Daniel Goleman, 1998
  • 7.
  • 8. “Emotional Intelligence is the master aptitude, a capacity that profoundly affects all other abilities, either facilitating them or interfering with them” Daniel Goleman
  • 9. IQ vs EQ The research shows that IQ can help you to be successful to the extent of 20 % only in life. The rest of 80 % success depends on your EQ 80% EQ 20% IQ
  • 10. WHAT IS “SUCCESS” • Is it your IQ: Exams passed, competitions cleared, percentage of marks in schools and colleges, academic qualifications etc • Earning high salary, top positions in workplace, being rich and wealthy, powerful, dominating, being influential etc
  • 11. Or success is something else • The word "success" is a relative term • Living a healthy and happy married life may be an indicator of success for some. • For some having a satisfying job life • Personal satisfaction may be an indicator of success
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. A. PERSONAL COMPETENCE :How we manage ourselves 1. SELF AWARENESS •Self management •Emotional Self-awareness •Self-confidence 2. MANAGEMENT •Emotional self control •Transparency •Adaptability •Achievement •Initiative •Optimism
  • 20. B. SOCIAL COMPETENCE: How we manage relationships 3. SOCIAL AWARENESS • Organisational awareness • Empathy • Service 4. RELATIONAL MANAGEMENT • Inspirational leadership • Influence • Change catalyst • Conflict management • Building bonds • Teamwork & collaboration
  • 21. The Johari Window • Named after theorists Joseph Luft and Harry Ingram • Explains the two broad divisions (further divided into four sections) that make up our self-concept. • This model divides the elements that make up each person’s self –concept into two broad categories:
  • 22. • The areas of yourself known to you – labeled as self • The areas of yourself known to others – labeled as others
  • 23. Emotional Intelligence is the ability to... Sense Understand, and effectively apply the power of emotions as a source of: Energy Information Trust Connection
  • 24.
  • 25.
  • 26. Emotional Literacy: • builds a locus of personal efficacy and confidence through emotional honesty, energy, awareness, feedback, intuition, responsibility, and connection.
  • 27. Emotional Fitness: Competencies • builds your authenticity, believability, and resilience, expanding your circle of trust and your capacity for listening, managing conflict, and making the most of constructive discontent.
  • 28. Emotional Depth: Values & Beliefs • explore ways to align your life and work with your unique potential and purpose, and to back this with integrity, commitment, and accountability, which, in turn, increase your influence without authority.
  • 29. Emotional Alchemy: Outcomes • you extend your creative instincts and capacity to flow with problems and pressures and to compete for the future by building your capabilities to sense more readily—and access—-the widest range of hidden solutions and emerging opportunities.