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Managing Supply Chain from the Front: Demand Planning Excellence

Speaker
Julien GIRARD
Introduction
FuturMaster – Company
Worldwide representation

20 years of excellence
450 customers
50 countries
20,000 users

3
FuturMaster – Competencies

4
Why forecast?
Demand Planning – Why forecast ?

Service Level and profit
Respond to market growth successfully
Reduce loss of sales opportunities from Shortages
Increase sales turnover, market share and margins

Stock Optimization
Decrease inventory level (20-60%!)
Decrease obsolete, slow moving and wastages
Reduce working capital requirement

6

6
Demand Planning – Why forecast ?

Costs reduction
Minimize material and component purchasing costs
Reduce manufacturing / supply costs

Optimize Supply Chain performance
Collaboration between departments
Collaboration with customers & suppliers

7

7
Common Business Challenges?
Common business chalenges
Increase Market Complexity - Emerging and fast growing markets
Globalization of trade

•

Local  National  Regional  International

Increase of specialized markets

•

General & Traditional Trade  Modern Trade

Complexity of distribution network

9
Common business chalenges
Increase of competition
Increased Competition & Pressure on Margins and Costs

Increased promotional activity

Shortened product lifetimes

Expanded product range

10
Business Challenges
No effective collaboration between different Supply Chain entities
Greater number of Players - From Suppliers to Partners

Purchasing

Production

Distribution

Demand

11
How to forecast & Improve Accuracy?
Forecasting Concepts
How is the forecast build?

Total forecast

Baseline Forecast

Promotion/launch

Cannibalization

BOM Component

Bundle
13
Forecasting Concepts – Baseline Forecast
How is the Baseline forecast built
Quantitative approach

•
•

Usage of sales history to anticipate the future demand
Calculation of statistical forecast

The main components of the baseline forecast

•
•

A trend
A seasonality
Y1

Y2

Y3

Y4

Build a forecast free from non-recurrent activity (cleansed historical sales)

•

These cleansed historical sales are calculated by removing the exceptional (non recurrent)
events from the historical sales

14
Forecasting Concepts – Baseline Forecast

Past

Future

Sales history
History statistical model
Baseline forecast
15
Forecasting Concepts – Cannibalization concept (promotion period)

Baseline Demand

Promotion plan

Cannibalization

Total demand

16
Organization to support a sustainable
forecast process
Forecasting Concepts – Collaborative process
Who is involve in the Demand planning validation process?
The Demand planners: Baseline forecast proposal

•
•
•

Usage of cleansed sales history
With statistical model for forecasting
Central in reaching the right forecast decision

The Sales: Sales forecast proposal

•
•
•

Initialize and define the short term promotion plan
Input their knowledge of the market
Adjust the short term forecast plan

The Marketing: Marketing plan

•
•
•

Input the long term promotion plan
Provide a long term view of the forecast
Initialize the launch plan (new product)

The Finance: The budget

•
•
•

Budget for Y & Y+1
Last estimated
Target

Purpose of the collaborative process
The Committed Forecast (one single figure should drive the entire company)
A consensus forecast agreed through the Demand review and the S&OP meeting
18
What is the key success factors?
Key Success Factors – The Organization
What action to be taken?
Build a collaborative and cross-functional process that ultimately drive to an aligned
operational plan
Harmonize and Simplify processes

•
•
•

Clarify Roles & Responsibilities
Processes improvement
Change management

Enforce Collaboration and Accountability

•

Inter-departments

Build the Right organization

•
•

People
Process

A sustainable tool to support the Demand Planning process

20

20
Key Success Factors – The Tool

Advanced Planning solution is no longer nice to have but mandatory to
support the processes and improve the performances against the competition

Ability to improve forecast accuracy
Support modeling of trend using Statistical Analysis

Improve efficiency and productivity
One tool / source
Easy to maintain
Easy to check gaps and discrepancies
80% of time in data analysis rather than data entry and trouble shooting and
20% in analysis (Low productivity)
Management by exception
Facilitate learning from historical data and activities towards improvement

21

21
Key Success Factors – The Tool

Improve sustainability tool
Track changes and updates
Retain knowledge with Staff turnover

Easy to share information for collaboration
Sales, Marketing, Purchasing, Logistics, Warehouse, Production and Finance
Support workflow management

•
•
•
•
•

Prepare Forecast by owner
Review Forecast by relevant department personnel
Entry of relevant information by relevant department personnel
Verify by owner of Forecast
Approve by department in charge

22

22
Thank you

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Managing supply chain from the front demand planning excellence

  • 1. Managing Supply Chain from the Front: Demand Planning Excellence Speaker Julien GIRARD
  • 3. FuturMaster – Company Worldwide representation 20 years of excellence 450 customers 50 countries 20,000 users 3
  • 6. Demand Planning – Why forecast ? Service Level and profit Respond to market growth successfully Reduce loss of sales opportunities from Shortages Increase sales turnover, market share and margins Stock Optimization Decrease inventory level (20-60%!) Decrease obsolete, slow moving and wastages Reduce working capital requirement 6 6
  • 7. Demand Planning – Why forecast ? Costs reduction Minimize material and component purchasing costs Reduce manufacturing / supply costs Optimize Supply Chain performance Collaboration between departments Collaboration with customers & suppliers 7 7
  • 9. Common business chalenges Increase Market Complexity - Emerging and fast growing markets Globalization of trade • Local  National  Regional  International Increase of specialized markets • General & Traditional Trade  Modern Trade Complexity of distribution network 9
  • 10. Common business chalenges Increase of competition Increased Competition & Pressure on Margins and Costs Increased promotional activity Shortened product lifetimes Expanded product range 10
  • 11. Business Challenges No effective collaboration between different Supply Chain entities Greater number of Players - From Suppliers to Partners Purchasing Production Distribution Demand 11
  • 12. How to forecast & Improve Accuracy?
  • 13. Forecasting Concepts How is the forecast build? Total forecast Baseline Forecast Promotion/launch Cannibalization BOM Component Bundle 13
  • 14. Forecasting Concepts – Baseline Forecast How is the Baseline forecast built Quantitative approach • • Usage of sales history to anticipate the future demand Calculation of statistical forecast The main components of the baseline forecast • • A trend A seasonality Y1 Y2 Y3 Y4 Build a forecast free from non-recurrent activity (cleansed historical sales) • These cleansed historical sales are calculated by removing the exceptional (non recurrent) events from the historical sales 14
  • 15. Forecasting Concepts – Baseline Forecast Past Future Sales history History statistical model Baseline forecast 15
  • 16. Forecasting Concepts – Cannibalization concept (promotion period) Baseline Demand Promotion plan Cannibalization Total demand 16
  • 17. Organization to support a sustainable forecast process
  • 18. Forecasting Concepts – Collaborative process Who is involve in the Demand planning validation process? The Demand planners: Baseline forecast proposal • • • Usage of cleansed sales history With statistical model for forecasting Central in reaching the right forecast decision The Sales: Sales forecast proposal • • • Initialize and define the short term promotion plan Input their knowledge of the market Adjust the short term forecast plan The Marketing: Marketing plan • • • Input the long term promotion plan Provide a long term view of the forecast Initialize the launch plan (new product) The Finance: The budget • • • Budget for Y & Y+1 Last estimated Target Purpose of the collaborative process The Committed Forecast (one single figure should drive the entire company) A consensus forecast agreed through the Demand review and the S&OP meeting 18
  • 19. What is the key success factors?
  • 20. Key Success Factors – The Organization What action to be taken? Build a collaborative and cross-functional process that ultimately drive to an aligned operational plan Harmonize and Simplify processes • • • Clarify Roles & Responsibilities Processes improvement Change management Enforce Collaboration and Accountability • Inter-departments Build the Right organization • • People Process A sustainable tool to support the Demand Planning process 20 20
  • 21. Key Success Factors – The Tool Advanced Planning solution is no longer nice to have but mandatory to support the processes and improve the performances against the competition Ability to improve forecast accuracy Support modeling of trend using Statistical Analysis Improve efficiency and productivity One tool / source Easy to maintain Easy to check gaps and discrepancies 80% of time in data analysis rather than data entry and trouble shooting and 20% in analysis (Low productivity) Management by exception Facilitate learning from historical data and activities towards improvement 21 21
  • 22. Key Success Factors – The Tool Improve sustainability tool Track changes and updates Retain knowledge with Staff turnover Easy to share information for collaboration Sales, Marketing, Purchasing, Logistics, Warehouse, Production and Finance Support workflow management • • • • • Prepare Forecast by owner Review Forecast by relevant department personnel Entry of relevant information by relevant department personnel Verify by owner of Forecast Approve by department in charge 22 22