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How To Pick An Ecommerce Platform

Roger Lopez
Head of Marketing & Digital
Twitter @inemode
Domyownpestcontrol.com
Part 1 – The Ecommerce Universe

Slide 2
Types of Ecommerce Platforms

• SaaS/Hosted
• Multi-Tenant (Yahoo, ProStores, Amazon Webstores)
• Silo (Miva Merchant, Pinnacle Cart)

• Distributed/Downloaded
• Open Source (OS Commerce, ZenCart, Magento)
• SMB (WordPress Carts)
• Enterprise (Oracle ATG, IBM WebSphere)

Slide 3
Cost of Development

• Small/Home Business Software as a Service
• Do It Yourself Template Driven – 40 to 80 Hours
• Do It For You Template Driven - $500 - $2,500
• Open Source
• Do It Yourself Template Driven - $100 - $500 and 100 – 500 Hours
• Do It For You Template Driven - $5,000 - $10,000
• Enterprise
• Licensing Begins Around $20,000/year
• Total Packages $50,000 - $2,000,000

Slide 4
Template Site

Slide 5
Custom Site

Slide 6
Most Expensive Site Of All Time

Slide 7
Cost to Operate (Beware of Hidden Costs)

• Hosting
• Flat Monthly Fee ($30 - $500)
• Percentage of Sales (.5 – 30%)
• PCI/Regulatory
• Merchant Banks PCI Fees
• Automation/Maintenance
• How Much Human Time Does It Actually Take?

Slide 8
Part 2 – Your Business Needs

Slide 9
What Are You Selling Online?

• Digital Goods
• Downloadable Software
• Music
• Video Content
• Games
• Physical Goods
• Are you shipping directly?
• Are you using a fulfillment center?

Slide 10
Fulfillment

• Shipping Fees/Logistics
• What Will It Cost To Pick/Pack/Ship?
• How Will You Charge Your Customer?

• Secure Downloads
• Preventing Piracy
• Keeping Track Of Usage
• Digital Rights Management

Slide 11
Marketing – Does Your Product Need To Be “Discovered”?

• Etsy
• Online Communities
• Groupon
• eBay
• Amazon

Slide 12
Deals Sites

Slide 13
How Will You Know You’re Succeeding?

• Analytics
• Google Analytics
• KISS Metrics
• Crazy Egg
• Reporting
• Platform Reporting
• QuickBooks/Accounting System

Slide 14
Google Analytics

Slide 15
Platform Reporting

Slide 16
Part 3 – Aligning Your Needs With The Market

Slide 17
What Do I Do Now?

• Pick A Platform That Matches Your Needs
• Calculate Total Cost Of Ownership
• Understand Your Ongoing Maintenance/Development Costs
• If You’re Small – Get Started Now

Slide 18
completeness of functionality

Ecommerce Marketplace

Websphere
ATG
NetSuite

MIVA MERCHANT

Magento

Volusion
Shopify
Yahoo Store
Amazon
Ebay
Paypal

pricing

Slide 19
Questions
Contact Roger:
roger@lopezaguirre.com
Twitter: @inemode
www.linkedin.com/in/iamroger
Web: www.domyownpestcontrol.com

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Ecommerce School: Roger Lopez on How to Select an Ecommerce Platform

  • 1. How To Pick An Ecommerce Platform Roger Lopez Head of Marketing & Digital Twitter @inemode Domyownpestcontrol.com
  • 2. Part 1 – The Ecommerce Universe Slide 2
  • 3. Types of Ecommerce Platforms • SaaS/Hosted • Multi-Tenant (Yahoo, ProStores, Amazon Webstores) • Silo (Miva Merchant, Pinnacle Cart) • Distributed/Downloaded • Open Source (OS Commerce, ZenCart, Magento) • SMB (WordPress Carts) • Enterprise (Oracle ATG, IBM WebSphere) Slide 3
  • 4. Cost of Development • Small/Home Business Software as a Service • Do It Yourself Template Driven – 40 to 80 Hours • Do It For You Template Driven - $500 - $2,500 • Open Source • Do It Yourself Template Driven - $100 - $500 and 100 – 500 Hours • Do It For You Template Driven - $5,000 - $10,000 • Enterprise • Licensing Begins Around $20,000/year • Total Packages $50,000 - $2,000,000 Slide 4
  • 7. Most Expensive Site Of All Time Slide 7
  • 8. Cost to Operate (Beware of Hidden Costs) • Hosting • Flat Monthly Fee ($30 - $500) • Percentage of Sales (.5 – 30%) • PCI/Regulatory • Merchant Banks PCI Fees • Automation/Maintenance • How Much Human Time Does It Actually Take? Slide 8
  • 9. Part 2 – Your Business Needs Slide 9
  • 10. What Are You Selling Online? • Digital Goods • Downloadable Software • Music • Video Content • Games • Physical Goods • Are you shipping directly? • Are you using a fulfillment center? Slide 10
  • 11. Fulfillment • Shipping Fees/Logistics • What Will It Cost To Pick/Pack/Ship? • How Will You Charge Your Customer? • Secure Downloads • Preventing Piracy • Keeping Track Of Usage • Digital Rights Management Slide 11
  • 12. Marketing – Does Your Product Need To Be “Discovered”? • Etsy • Online Communities • Groupon • eBay • Amazon Slide 12
  • 14. How Will You Know You’re Succeeding? • Analytics • Google Analytics • KISS Metrics • Crazy Egg • Reporting • Platform Reporting • QuickBooks/Accounting System Slide 14
  • 17. Part 3 – Aligning Your Needs With The Market Slide 17
  • 18. What Do I Do Now? • Pick A Platform That Matches Your Needs • Calculate Total Cost Of Ownership • Understand Your Ongoing Maintenance/Development Costs • If You’re Small – Get Started Now Slide 18
  • 19. completeness of functionality Ecommerce Marketplace Websphere ATG NetSuite MIVA MERCHANT Magento Volusion Shopify Yahoo Store Amazon Ebay Paypal pricing Slide 19