Don’t we all think that we get more done if we stay busy? We feel good and efficient. We get a pat on the back or a nod of approval from the managers when pulling that all-nighter once again. It may feel good and we could even get a raise for being so efficient, but is this good for the company? Is it good for our customers?
7. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
9. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
10. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
11. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
12. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
13. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
14. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
15. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
16. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
17. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
18. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
19. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
20. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
21. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
22. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
23. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
24. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
25. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
26. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
27. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
28. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
29. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
30. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
31. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
32. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
33. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
34. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
35. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
36. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
37. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
38. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
39. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
40. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
41. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
42. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
43. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
44. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
45. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
46. Non value adding: Wait time
Non value adding: Required waste
Value adding: Actual demand Support team responds
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
47. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
48. “A bad system will beat a
good person every time.”
W. Edwards Deming
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
68. Capacity = 6 Capacity = 4 Capacity = 6
Throughput = 4
You can’t go faster than your bottleneck
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
69. As long as capacity in front of the bottleneck is equal to or grater
than the bottleneck you will go as fast as your bottleneck
You can’t go faster than your bottleneck
Capacity => 4 Capacity = 4 Capacity > 4
Throughput = 4
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
70. Full use of a higher capacity in front of the bottleneck will make
lead time go up
You can’t go faster than your bottleneck
Capacity = 6 Capacity = 4 Capacity > 4
Throughput = 4
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
71. As long as capacity is equal to or greater after the bottleneck you
will go as fast as your bottleneck
Higher capacity after the bottleneck than at the bottleneck will
not improve throughput over time
You can’t go faster than your bottleneck
Capacity => 4 Capacity = 4 Capacity >= 4
Throughput = 4
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
72. The three ”laws”
Little’s Law
Law of bottlenecks
Law of variation
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
95. Expect at least 50% of the
experiments will not give the
expected result
This is when we REALLY learn!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
97. Plan
• Define hypothesis
• Make Prediction
Do
• Run Experiment
• Closely observe
Check
• What did we
learn?
Act
• Update or new
hypothesis
I told you so!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
98. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com