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INTERNATIONAL EXPANSION
1
Deepak Veetil, Jason Roper, Hala Taha, Peter Muller & Summaya Aziz
Dr. Rajiv Mehta, MGMT 670
Agenda
2
1.Industry analysis
2.Brief history & Company analysis
3.Economic downfall & Financial analysis
4.International expansion strategy
 North America
 South America
 Asia
 Europe
5.Conclusion
INDUSTRY ANALYSIS3
Domestic market environment
4
Sold $9-10 billion worth of confectionary in 1999
Sold $3-5 billion worth of confectionary in 1999
Large
Competitors
Medium
Competitors
Global market environment
5
$125 billion
total confectionary industry
revenues in 2001
90% 90%
50% 50%
10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Levels of internationalization
Chart portrays % revenues outside home markets
Global market environment
6
55%
10%
5%
Supermarkets
Convenience stores
Independent retailers
0% 10% 20% 30% 40% 50% 60%
Confectionary sales in developed
markets$500 millon
Annual advertising spend
$2 millon
Average cost to develop
new product
$300,000
Average cost for a product
adjustment
COMPANY ANALYSIS7
History
8
 Fulvio Pagani and two partners founded Arcor to
manufacture candy in 1951 in Arroyito, Argentina.
 The firm expanded gradually and by the 1980s expanded
into the Southern Cone of Latin America: Argentina, Chile
and Uraguy
 Arcor build market share through smaller acquisitions and
capacity expansions.
 Internationally, Arcor's exports soared from $25 million
to $200 million during the 1990s and stretched beyond
the Southern Cone.
By 1999, Arcor had a
54% candy
33% chocolate
market share in its
domestic country,
Argentina.
Marketing
9
 Historically invested heavily in distribution
and new product introduction as opposed
to advertising
 Took opportunities to extended existing
lines and tailor existing products for new
markets
 Preferred to spend money on training
rather than advertising to ensure that they
"don't waste money“
 Ad spend increased in 1990s due to
increased competition
120 new products
Introduced each year
Supply chain
10
 Poor development of input markets in Argentina
 Arcor produced its own sugar cane, milk, and corn,
 Supplied its own electricity and packing materials— sold
to other companies
 31 production locations—25 Argentina, 3 in Chile, 2 in
Brazil, 1 in Peru
 Imported chocolate
 160 exclusive third-party distributors, as well as
wholesalers and supermarkets.
 Spent 3-4x more than competitors on distributor training
$500,000
Yearly spend on
distributor training
Vertically
integrated
Domestic Penetration
11
 Arcor owned 5 of the top 10 chocolate brands - 25% market value.
 Market highly fragmented by brand - Arcor took advantage
 Domestically Arcor played a price game - 10% below competitors' prices - but quality with mass appeal.
 Product diversification in domestic market with cookies, crackers, jam, canned fruit and other packaged goods, over
1500 SKUs
Internationalization
12
◻- It first attempted to export overseas in 1969 - failed attempt where a 80-ton shipment melted while crosses the
equator.
◻- By the 1990s, Arcor exported successfully to more than 100 countries, with volumes remaining focused on the
Americas. They made large foreign investments in Chile, and Brazil, which accounted for 10% of Arcor's revenues of over
$1 billion in 2000.
SWOT
13
Favourable Unfavourable
Internal Strengths
• Ability to gain and maintain alliances
• Product Variety (1500 plus products,
120 new product per year)
• Produces many of its raw materials
• Low affordable prices
• Control of the domestic market
• Lost cost of Labor
Weaknesses
• Lack of research when entering Asian market
• Low marketing investment
• No manufacturing plants outside Latin America
External Opportunities
• To expand in both developing and
emerging markets
• To market share in global market
Threats
• Economic downfall
• Plateau of confectionery industry
• Health conscious customers
ECONOMIC DOWNFALL14
To investigate the impact that the Argentine economic decline had on Arcor and their
expansion vision.
Argentine Financial Crisis
15
 Argentina ranked amongst richest countries in the world
 Great economic travesty after Great Depression, 1970s and 1980s
 Ended with the presidency of Carlos Menem in 1989
 January 1999 brought another crisis
 Increasing debt and negative GDP growth slowed payments of outside debt
 In early 2002, 70% depreciation of peso to USD, 15% decrease in output at over
20% unemployment marked a new low before the election of Nestor Kirchner in
2003 increased export business
Arcor survival
16
 Very conservative financially
 $360 million in net debts at crisis apex with leverage ratio of 42%
 other companies average leverage ratio of 177%
 Just before 2003, Arcor was caught up on interest payments and restructured
$30million in loans originally due mid-year
 However, domestic volume dropped 40% and an initial plan of cutting costs by
reducing continuous manufacturing was brought up
 However, the real problem lies in customer price point demands and this solution
was met over several areas
Key Impacts
17
 Reduce unit sizes to reduce cost
 Replacing or shifting the quantity and mix of expensive ingredients
 Production changes were costly, but Arcor adapted faster
 Shortened payment collection terms
 Focus on value to customer of existing products; cut new development
 Changes in export tax
 Revenue dropped from $650M to $300M 2001-2002.
 international revenue increased from 35% to 60%
 focus on international strategy after crisis leveled off
International expansion strategy18
ARCOR Product Life Cycle Stages
Latin America - Problem
20
◻ 4th in sales in Latin America
◻ 45% of total volume came from Brazil
⬜Even with a 3R/1$ depreciation, the company
continued to invest in Brazil
◻Sent $30 million to purchase several candy brands from
Nestle in 2001 to become the market leader
Latin America - Case Solution
21
◻ 4th in sales in Latin America
◻ 45% of total volume came from Brazil
⬜Even with a 3R/1$ depreciation, the company
continued to invest in Brazil
◻Sent $30 million to purchase several candy brands from
Nestle in 2001 to become the market leader
Latin America - Alternatives
22
◻ 4th in sales in Latin America
◻ 45% of total volume came from Brazil
⬜Even with a 3R/1$ depreciation, the company
continued to invest in Brazil
◻Sent $30 million to purchase several candy brands from
Nestle in 2001 to become the market leader
North America - Problem
23
◻ 4th in sales in Latin America
◻ 45% of total volume came from Brazil
⬜Even with a 3R/1$ depreciation, the company
continued to invest in Brazil
◻Sent $30 million to purchase several candy brands from
Nestle in 2001 to become the market leader
North America - Case Solution
24
◻ 4th in sales in Latin America
◻ 45% of total volume came from Brazil
⬜Even with a 3R/1$ depreciation, the company
continued to invest in Brazil
◻Sent $30 million to purchase several candy brands from
Nestle in 2001 to become the market leader
North America - Alternatives
25
◻ 4th in sales in Latin America
◻ 45% of total volume came from Brazil
⬜Even with a 3R/1$ depreciation, the company
continued to invest in Brazil
◻Sent $30 million to purchase several candy brands from
Nestle in 2001 to become the market leader
Asia & Asia-Pacific - Problem
26
◻Asian regions are very heterogeneous in
cultural, historical, social, ethnic, political and
economic terms
◻"In Latin America we feel we understand
everything, but we know little about Asia”
■- Ortiz de Rozas, General Manager for New
Business
Asia & Asia-Pacific - Solution
27
◻In 2006, Arcor inaugurated a commercial office in
Shanghai, China
◻Centralized the commercial operations in China, Korea,
Taiwan, Hong Kong, Australia, New Zealand and the
Southeast Asia region
◻In 2011, evolved into a subsidiary to operate directly in
local market
⬜Without intermediaries
⬜Greater flexibility and control over operations
Asia & Asia-Pacific - Solution
28
◻Repackaging of products from Argentina, Brazil and Mexico
to be commercialized in domestic Chinese market
⬜Subsidiary kept the added value of repackaging
◻More customized presentation for Asian customers with
original quality of product
◻Customer's offices were opened in Dubai, Bangkok,
Lucknow and Ho Chi Minh.
Europe - Problem
29
◻Transportation Cost - USD 1600 per container
◻Western Europe - As Competitive as US market
◻Higher tariff rate - 35%
◻Markets are very demanding and the commercialization of
the products requires very specific rules and regulations
Europe - Case Solution
30
◻ In 2002, Arcor opened commercial offices in Barcelona,
Spain
⬜To boost its international expansion policy
⬜To position Arcor in the European and Middle East
regions
⬜To centralize operations of Iberian Peninsula(Spain,
Andorra & Portugal), rest of Europe and Middle East
Asia
■Differentiated into 3 regions to meet the specific demands of each
market
Asia & Europe - Revenue Analysis
31
◻USD 68 Million in 2002 to USD 173 Million in 2012
⬜Cumulative growth at a compounded 10% annual rate
⬜Sustained growth in all the regions
■Iberian Peninsula - USD 4 Million
■the USA - USD 50 Million
■Africa - USD 53 Million
■Europe - USD 11 Million (93% growth compared to 2002)
■India and Arab - USD 18 Million
■Asia Pacific - USD 30 Million (440% growth compared to
2002)
Asia & Europe - Growth Factors
32
◻Arcor presence in the main markets
⬜ Through offices
⬜ Periodical visits
◻Focus on products with a greater potential in each region
◻Special attention on the core brand names
◻Marketing investment for each portfolio
◻Customization of production lines and flavors to suite Asian palate
◻Direct relationship with ALDI to meet the needs of the market of
Holland and Belgium
Asia & Europe - Growth Factors
33
◻Massive Advertisement Campaign -
⬜included trade actions, advertising in public spaces,
radio, Internet, promotions and a TV commercial
◻Opening of processes in CIS countries in 2009
⬜Georgia, Ukraine, Azerbaijan, Armenia, and
Uzbekistan
◻Participation in Business fair
⬜Gulf Food 2010, Dubai, Prodexpo Russia 2009, World
Food Russia 2010
Recommendation
34
◻More active role in marketing in all geographical locations
◻Open manufacturing plants in China
◻Conduct research before entering new markets
◻Use strengths to overcome threats
⬜Low cost of labor, wide variety of chocolates, affordable price
◻Improve brand value in U.S
◻Diversify to manufacture other products
⬜Milk based products, Cereals etc
THANK YOU
Questions?
35

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Arcor presentation slides

  • 1. INTERNATIONAL EXPANSION 1 Deepak Veetil, Jason Roper, Hala Taha, Peter Muller & Summaya Aziz Dr. Rajiv Mehta, MGMT 670
  • 2. Agenda 2 1.Industry analysis 2.Brief history & Company analysis 3.Economic downfall & Financial analysis 4.International expansion strategy  North America  South America  Asia  Europe 5.Conclusion
  • 4. Domestic market environment 4 Sold $9-10 billion worth of confectionary in 1999 Sold $3-5 billion worth of confectionary in 1999 Large Competitors Medium Competitors
  • 5. Global market environment 5 $125 billion total confectionary industry revenues in 2001 90% 90% 50% 50% 10% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Levels of internationalization Chart portrays % revenues outside home markets
  • 6. Global market environment 6 55% 10% 5% Supermarkets Convenience stores Independent retailers 0% 10% 20% 30% 40% 50% 60% Confectionary sales in developed markets$500 millon Annual advertising spend $2 millon Average cost to develop new product $300,000 Average cost for a product adjustment
  • 8. History 8  Fulvio Pagani and two partners founded Arcor to manufacture candy in 1951 in Arroyito, Argentina.  The firm expanded gradually and by the 1980s expanded into the Southern Cone of Latin America: Argentina, Chile and Uraguy  Arcor build market share through smaller acquisitions and capacity expansions.  Internationally, Arcor's exports soared from $25 million to $200 million during the 1990s and stretched beyond the Southern Cone. By 1999, Arcor had a 54% candy 33% chocolate market share in its domestic country, Argentina.
  • 9. Marketing 9  Historically invested heavily in distribution and new product introduction as opposed to advertising  Took opportunities to extended existing lines and tailor existing products for new markets  Preferred to spend money on training rather than advertising to ensure that they "don't waste money“  Ad spend increased in 1990s due to increased competition 120 new products Introduced each year
  • 10. Supply chain 10  Poor development of input markets in Argentina  Arcor produced its own sugar cane, milk, and corn,  Supplied its own electricity and packing materials— sold to other companies  31 production locations—25 Argentina, 3 in Chile, 2 in Brazil, 1 in Peru  Imported chocolate  160 exclusive third-party distributors, as well as wholesalers and supermarkets.  Spent 3-4x more than competitors on distributor training $500,000 Yearly spend on distributor training Vertically integrated
  • 11. Domestic Penetration 11  Arcor owned 5 of the top 10 chocolate brands - 25% market value.  Market highly fragmented by brand - Arcor took advantage  Domestically Arcor played a price game - 10% below competitors' prices - but quality with mass appeal.  Product diversification in domestic market with cookies, crackers, jam, canned fruit and other packaged goods, over 1500 SKUs
  • 12. Internationalization 12 ◻- It first attempted to export overseas in 1969 - failed attempt where a 80-ton shipment melted while crosses the equator. ◻- By the 1990s, Arcor exported successfully to more than 100 countries, with volumes remaining focused on the Americas. They made large foreign investments in Chile, and Brazil, which accounted for 10% of Arcor's revenues of over $1 billion in 2000.
  • 13. SWOT 13 Favourable Unfavourable Internal Strengths • Ability to gain and maintain alliances • Product Variety (1500 plus products, 120 new product per year) • Produces many of its raw materials • Low affordable prices • Control of the domestic market • Lost cost of Labor Weaknesses • Lack of research when entering Asian market • Low marketing investment • No manufacturing plants outside Latin America External Opportunities • To expand in both developing and emerging markets • To market share in global market Threats • Economic downfall • Plateau of confectionery industry • Health conscious customers
  • 14. ECONOMIC DOWNFALL14 To investigate the impact that the Argentine economic decline had on Arcor and their expansion vision.
  • 15. Argentine Financial Crisis 15  Argentina ranked amongst richest countries in the world  Great economic travesty after Great Depression, 1970s and 1980s  Ended with the presidency of Carlos Menem in 1989  January 1999 brought another crisis  Increasing debt and negative GDP growth slowed payments of outside debt  In early 2002, 70% depreciation of peso to USD, 15% decrease in output at over 20% unemployment marked a new low before the election of Nestor Kirchner in 2003 increased export business
  • 16. Arcor survival 16  Very conservative financially  $360 million in net debts at crisis apex with leverage ratio of 42%  other companies average leverage ratio of 177%  Just before 2003, Arcor was caught up on interest payments and restructured $30million in loans originally due mid-year  However, domestic volume dropped 40% and an initial plan of cutting costs by reducing continuous manufacturing was brought up  However, the real problem lies in customer price point demands and this solution was met over several areas
  • 17. Key Impacts 17  Reduce unit sizes to reduce cost  Replacing or shifting the quantity and mix of expensive ingredients  Production changes were costly, but Arcor adapted faster  Shortened payment collection terms  Focus on value to customer of existing products; cut new development  Changes in export tax  Revenue dropped from $650M to $300M 2001-2002.  international revenue increased from 35% to 60%  focus on international strategy after crisis leveled off
  • 19. ARCOR Product Life Cycle Stages
  • 20. Latin America - Problem 20 ◻ 4th in sales in Latin America ◻ 45% of total volume came from Brazil ⬜Even with a 3R/1$ depreciation, the company continued to invest in Brazil ◻Sent $30 million to purchase several candy brands from Nestle in 2001 to become the market leader
  • 21. Latin America - Case Solution 21 ◻ 4th in sales in Latin America ◻ 45% of total volume came from Brazil ⬜Even with a 3R/1$ depreciation, the company continued to invest in Brazil ◻Sent $30 million to purchase several candy brands from Nestle in 2001 to become the market leader
  • 22. Latin America - Alternatives 22 ◻ 4th in sales in Latin America ◻ 45% of total volume came from Brazil ⬜Even with a 3R/1$ depreciation, the company continued to invest in Brazil ◻Sent $30 million to purchase several candy brands from Nestle in 2001 to become the market leader
  • 23. North America - Problem 23 ◻ 4th in sales in Latin America ◻ 45% of total volume came from Brazil ⬜Even with a 3R/1$ depreciation, the company continued to invest in Brazil ◻Sent $30 million to purchase several candy brands from Nestle in 2001 to become the market leader
  • 24. North America - Case Solution 24 ◻ 4th in sales in Latin America ◻ 45% of total volume came from Brazil ⬜Even with a 3R/1$ depreciation, the company continued to invest in Brazil ◻Sent $30 million to purchase several candy brands from Nestle in 2001 to become the market leader
  • 25. North America - Alternatives 25 ◻ 4th in sales in Latin America ◻ 45% of total volume came from Brazil ⬜Even with a 3R/1$ depreciation, the company continued to invest in Brazil ◻Sent $30 million to purchase several candy brands from Nestle in 2001 to become the market leader
  • 26. Asia & Asia-Pacific - Problem 26 ◻Asian regions are very heterogeneous in cultural, historical, social, ethnic, political and economic terms ◻"In Latin America we feel we understand everything, but we know little about Asia” ■- Ortiz de Rozas, General Manager for New Business
  • 27. Asia & Asia-Pacific - Solution 27 ◻In 2006, Arcor inaugurated a commercial office in Shanghai, China ◻Centralized the commercial operations in China, Korea, Taiwan, Hong Kong, Australia, New Zealand and the Southeast Asia region ◻In 2011, evolved into a subsidiary to operate directly in local market ⬜Without intermediaries ⬜Greater flexibility and control over operations
  • 28. Asia & Asia-Pacific - Solution 28 ◻Repackaging of products from Argentina, Brazil and Mexico to be commercialized in domestic Chinese market ⬜Subsidiary kept the added value of repackaging ◻More customized presentation for Asian customers with original quality of product ◻Customer's offices were opened in Dubai, Bangkok, Lucknow and Ho Chi Minh.
  • 29. Europe - Problem 29 ◻Transportation Cost - USD 1600 per container ◻Western Europe - As Competitive as US market ◻Higher tariff rate - 35% ◻Markets are very demanding and the commercialization of the products requires very specific rules and regulations
  • 30. Europe - Case Solution 30 ◻ In 2002, Arcor opened commercial offices in Barcelona, Spain ⬜To boost its international expansion policy ⬜To position Arcor in the European and Middle East regions ⬜To centralize operations of Iberian Peninsula(Spain, Andorra & Portugal), rest of Europe and Middle East Asia ■Differentiated into 3 regions to meet the specific demands of each market
  • 31. Asia & Europe - Revenue Analysis 31 ◻USD 68 Million in 2002 to USD 173 Million in 2012 ⬜Cumulative growth at a compounded 10% annual rate ⬜Sustained growth in all the regions ■Iberian Peninsula - USD 4 Million ■the USA - USD 50 Million ■Africa - USD 53 Million ■Europe - USD 11 Million (93% growth compared to 2002) ■India and Arab - USD 18 Million ■Asia Pacific - USD 30 Million (440% growth compared to 2002)
  • 32. Asia & Europe - Growth Factors 32 ◻Arcor presence in the main markets ⬜ Through offices ⬜ Periodical visits ◻Focus on products with a greater potential in each region ◻Special attention on the core brand names ◻Marketing investment for each portfolio ◻Customization of production lines and flavors to suite Asian palate ◻Direct relationship with ALDI to meet the needs of the market of Holland and Belgium
  • 33. Asia & Europe - Growth Factors 33 ◻Massive Advertisement Campaign - ⬜included trade actions, advertising in public spaces, radio, Internet, promotions and a TV commercial ◻Opening of processes in CIS countries in 2009 ⬜Georgia, Ukraine, Azerbaijan, Armenia, and Uzbekistan ◻Participation in Business fair ⬜Gulf Food 2010, Dubai, Prodexpo Russia 2009, World Food Russia 2010
  • 34. Recommendation 34 ◻More active role in marketing in all geographical locations ◻Open manufacturing plants in China ◻Conduct research before entering new markets ◻Use strengths to overcome threats ⬜Low cost of labor, wide variety of chocolates, affordable price ◻Improve brand value in U.S ◻Diversify to manufacture other products ⬜Milk based products, Cereals etc