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Building Effective Landing Pages
Get more conversions with lower bids in
your online marketing campaigns
The Fish are Biting Early…

                                            Research shows that just as in the consumer
                                            market, B2B buyers now use search to begin
                                            their buying process. How many? 93% of B2B
                                            buyers use search when starting the buying
                                            process.




© 2009 Marketo, Inc. All rights reserved.
                                                                              2
… Be Where They’re Biting

                                            It’s the B2B marketer’s job to help educate the
                                            buyer in the early stages of the buying cycle. This
                                             can help frame the discussion and establish your
                                            company’s brand as a trusted advisor that
                                            understands their problems and knows how to
                                            solve them.




© 2009 Marketo, Inc. All rights reserved.
                                                                                 3
… So How Do You Catch Them?

                                            So how do you catch prospects early?
                                              Leverage search engine marketing so
                                              customers who are seeking your information
                                              can find you.
                                              Creating compelling landing pages for each
                                              topic that prospects will want to research.




© 2009 Marketo, Inc. All rights reserved.
                                                                               4
Why Landing Pages?

                                            Landing pages are important for two reasons:
                                            1. Search engines care about the relevancy of
                                               the landing page, so a high-quality landing
                                               page gets better PPC ranking (and more
                                               clicks) for less money.
                                            2. A relevant and optimized landing page has
                                               dramatically higher conversion rates,
                                               meaning you get more leads for your money.




© 2009 Marketo, Inc. All rights reserved.
                                                                              5
It’s Not Just About Google

                                            Remember the days before Google (Yes, there
                                            was an Internet before Google and no, it wasn’t
                                            AOL) when banner ads were new and great and
                                            people actually clicked on them? You built landing
                                            pages then, didn’t you?




© 2009 Marketo, Inc. All rights reserved.
                                                                                6
It’s Not Just About Google

                                            You didn’t? Well, following through on the banner
                                            ad concept would have increased your
                                            conversions. Obviously if your prospect clicked on
                                            the ad, then the concept and offer had appeal.
                                            Continuing the concept through to the landing
                                            page just made sense.




© 2009 Marketo, Inc. All rights reserved.
                                                                                7
It’s Not Just About Google

                                            That principle is still true. Only now there are
                                            thousands of companies – large, small, home
                                            businesses – using search marketing on Google,
                                            Yahoo and others to sell stuff, to create leads and
                                            to build brands. That’s why it’s even more
                                            important to create landing pages that relate to
                                            the ad they’re attached to. You have to keep the
                                            prospect interested through the conversion.




© 2009 Marketo, Inc. All rights reserved.
                                                                                 8
And Sometimes it is about Google

                                            Having relevant content on the landing page, or
                                            More correctly, having the keyword, ad and
                                            landing page relevant to each other, will increase
                                            the relevancy of your Google AdWords ad and
                                            can move your ad higher on the page, even if
                                            you bid was lower than another. Yahoo works the
                                            same way.

                                            Let’s do the math:
                                                Higher relevancy = Less Money + More Conversions




© 2009 Marketo, Inc. All rights reserved.
                                                                                     9
Landing Page Best Practices

                                            Like most disciplines, there is some discussion
                                            about each of these. So try different things.
                                            Everyone’s business is different, their products
                                            are different, and their target customers are
                                            different, so test different landing pages to see
                                            what works best for you. But as a starter,
                                            consider the following practices.




© 2009 Marketo, Inc. All rights reserved.
                                                                                  10
1. Layouts & Templates

 Use a                                      Build some HTML templates to use, but make
                                            them simple. This isn’t your home page, so
 graphic                                    remove the navigation.
 element such as a
 big arrow to tell
 your prospect
 where to start                             Focus on a single call to action, such as a
                                            download or a demo.

                                            Distractions kill conversions.




© 2009 Marketo, Inc. All rights reserved.
                                                                                  11
2. Graphics

 Think                                      Include a logo - always think branding!
                                            Include a hero shot – a mock up of the white
 Branding!                                  paper cover, for example, or a photo of your
                                            webinar speaker.
                                            Make it clickable. People click on graphics!




© 2009 Marketo, Inc. All rights reserved.
                                                                             12
3. Content

                                            Make it straight and to the point, but give your
 Reassure                                   prospect a reason to give you his information.
 Your prospect is
 risking his privacy and                      Setup the problem
 perhaps more if he                           Talk about the solution (your offer)
 fills out your form. So
 add some reassuring                          Deliver the goods (such as a white paper, video
 elements, such as                            demo or webinar registration)
 privacy statements,
                                              Include biographical information of your white
 customer testimonials
 and guarantees.                              paper author or webinar presenter




© 2009 Marketo, Inc. All rights reserved.
                                                                                13
4. Bullet Points

                                            Studies by MarketingSherpa have shown that
 Forms                                      most people who hit your landing page will do
 Don’t make your
 customers “Submit.”                        three things:
 Use the button to                            Read the headline
 reaffirm the call to
 action (i.e.,                                Check out the bullet points
 “Download paper”)                            Read a bio, if available

                                                   Weren’t those bullets easy to read?




© 2009 Marketo, Inc. All rights reserved.
                                                                               14
5. Call to Action

                                            A form is the best way to go here, but don’t ask
 Learn                                      for too much information. Collect as little as you
 more about nurturing
 on the Modern B2B                          need at this stage of your marketing funnel. You
 Marketing Blog at                          can always collect more information during your
 blog.marketo.com
                                            nurturing process.




© 2009 Marketo, Inc. All rights reserved.
                                                                                 15
6. White Papers, Registrations, etc.

 Your company’s                             Don’t just serve up that white paper. Email it to
                                            the prospect. Yes, it’s a trick to ensure that you
 privacy                                    get a valid email address, but since no one is
 policy link should be
 prominently displayed                      Really fooled, don’t be ashamed that you’re using
                                            it.




© 2009 Marketo, Inc. All rights reserved.
                                                                                 16
7. Confirmation/Thank You Pages

                                            It’s just plain good manners to say thank you
 Thank You                                  after getting handed something that you want.
 The confirmation page
 is a great place to                        So have a page that both confirms the form
 deepen the                                 submittal and lets your prospect know that you
 relationship with
 additional offers                          appreciate their time. Do you have something
                                            else they might be interested in? Make another
                                            offer.




© 2009 Marketo, Inc. All rights reserved.
                                                                               17
8. Page URLs

                                            This is especially important. The name of the
 Readable                                   page, along with the rest of the URL path, is
 URLs can be up to
 1024 characters.                           weighed fairly heavily. You can use 1024
                                            characters, so you don’t have to be stingy. And
                                            use dashes between words, not underscores –
                                            search engines like that better.

                                                www.marketo.com/building-effective-landing-pages.html




© 2009 Marketo, Inc. All rights reserved.
                                                                                      18
9. Meta Data

                                            In the early days of Internet search, the use of
 Create                                     meta data was beaten into our heads. And now
 good titles for your
 pages. Use 7-9 words,                      we don’t hear much about it. But it’s still
 with keywords first,                       important. The search engines still use it in one
 brand names after.
                                            way or another, and most enterprise search
                                            engines – which solve a different problem than
                                            Internet search engines – typically weigh meta
                                            data heavily in results lists. So get in the habit –
                                            Enter a title! Craft a good 100-word description!
                                            Enter keywords!



© 2009 Marketo, Inc. All rights reserved.
                                                                                   19
10. Test…
                                            The best B2B marketers test everything, and almost
                                            everything can be tested: offers, copy, headlines,
                                            forms, bids, colors, designs, lists, and more. Testing
                                            removes any debate about what works and what
                                            doesn’t; testing lets your customers vote with their
                                            actions.

                     or                     Landing pages are one of the most valuable things
                                            to test. A division of Siemens USA found that testing
                                            on the home page improved conversions by 2.3%
                                            but testing on the landing page increased
                                            conversions by 115%!




© 2009 Marketo, Inc. All rights reserved.
                                                                                   20
…But Don’t Over-test

                                            Be careful not to over-test. This is especially a
                                            problem in the “high value, low volume” world of
                                            B2B marketing. A good rule of thumb is to take
                                            the number of conversions you get per day and
                                            divide it by 10. Then take your testing period in
                                            weeks and divide that by 2. Multiple the two
                                            results together to get the number of versions
                                            you can confidently test in your testing period.




© 2009 Marketo, Inc. All rights reserved.
                                                                                21
Top 10 Best Practices

                                            1.    Layouts & Templates
                                            2.    Graphics
                                            3.    Content
                                            4.    Bullet Points
                                            5.    Call to Action
                                            6.    White Papers, Registrations, etc.
                                            7.    Confirmation/Thank You Pages
                                            8.    Page URLs
                                            9.    Meta Data
                                            10.   Test, but don’t over-test



© 2009 Marketo, Inc. All rights reserved.
                                                                                      22
Marketo Landing Pages

                                            If you have existing landing pages, you can keep
                                            using them with Marketo, but if you don’t, our
                                            tools can help. Unlike other landing page
                                            optimization solutions that focus exclusively on
                                            testing, only Marketo helps with both publishing
                                             and testing landing pages.
                                                  Publish Landing Pages in Minutes
                                                  Generate Custom Forms
                                                  Split Testing




© 2009 Marketo, Inc. All rights reserved.
                                                                                     23
Publish Landing Pages in Minutes

                                            Create and publish targeted landing pages with a
                                            PowerPoint-like interface
                                              Launch new landing pages quickly
                                              Use your branding and subdomain
                                              Easy drag-and-drop UI for beginners, advanced
                                              HTML and CSS for experts




© 2009 Marketo, Inc. All rights reserved.
                                                                               24
Capture Custom Forms

                                            Capture leads with our WYSIWYG forms
                                              Drag and drop UI, no coding, programming, or
                                              IT support
                                              Load leads directly to your salesforce.com
                                              account, including custom fields
                                              Send leads to specified email accounts and/or
                                              export as CSV




© 2009 Marketo, Inc. All rights reserved.
                                                                               25
Landing Page Split Testing

                                            Maximize landing page conversion rates through
                                            testing
                                              Create champion and challenger landing pages
                                              Automatically rotate which pages are served
                                              when prospects click on an ad
                                              Supports rigorous Design of Experiment
                                              techniques as well as basic A/B testing




© 2009 Marketo, Inc. All rights reserved.
                                                                              26
Learn More about Marketo

                                            Visit www.marketo.com to:
                                              View demos
                                              Watch best practice webinars
                                              Read our Modern B2B Marketing blog




© 2009 Marketo, Inc. All rights reserved.
                                                                             27

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Build Effective Landing Pages with Lower Bids and Higher Conversions

  • 1. Building Effective Landing Pages Get more conversions with lower bids in your online marketing campaigns
  • 2. The Fish are Biting Early… Research shows that just as in the consumer market, B2B buyers now use search to begin their buying process. How many? 93% of B2B buyers use search when starting the buying process. © 2009 Marketo, Inc. All rights reserved. 2
  • 3. … Be Where They’re Biting It’s the B2B marketer’s job to help educate the buyer in the early stages of the buying cycle. This can help frame the discussion and establish your company’s brand as a trusted advisor that understands their problems and knows how to solve them. © 2009 Marketo, Inc. All rights reserved. 3
  • 4. … So How Do You Catch Them? So how do you catch prospects early? Leverage search engine marketing so customers who are seeking your information can find you. Creating compelling landing pages for each topic that prospects will want to research. © 2009 Marketo, Inc. All rights reserved. 4
  • 5. Why Landing Pages? Landing pages are important for two reasons: 1. Search engines care about the relevancy of the landing page, so a high-quality landing page gets better PPC ranking (and more clicks) for less money. 2. A relevant and optimized landing page has dramatically higher conversion rates, meaning you get more leads for your money. © 2009 Marketo, Inc. All rights reserved. 5
  • 6. It’s Not Just About Google Remember the days before Google (Yes, there was an Internet before Google and no, it wasn’t AOL) when banner ads were new and great and people actually clicked on them? You built landing pages then, didn’t you? © 2009 Marketo, Inc. All rights reserved. 6
  • 7. It’s Not Just About Google You didn’t? Well, following through on the banner ad concept would have increased your conversions. Obviously if your prospect clicked on the ad, then the concept and offer had appeal. Continuing the concept through to the landing page just made sense. © 2009 Marketo, Inc. All rights reserved. 7
  • 8. It’s Not Just About Google That principle is still true. Only now there are thousands of companies – large, small, home businesses – using search marketing on Google, Yahoo and others to sell stuff, to create leads and to build brands. That’s why it’s even more important to create landing pages that relate to the ad they’re attached to. You have to keep the prospect interested through the conversion. © 2009 Marketo, Inc. All rights reserved. 8
  • 9. And Sometimes it is about Google Having relevant content on the landing page, or More correctly, having the keyword, ad and landing page relevant to each other, will increase the relevancy of your Google AdWords ad and can move your ad higher on the page, even if you bid was lower than another. Yahoo works the same way. Let’s do the math: Higher relevancy = Less Money + More Conversions © 2009 Marketo, Inc. All rights reserved. 9
  • 10. Landing Page Best Practices Like most disciplines, there is some discussion about each of these. So try different things. Everyone’s business is different, their products are different, and their target customers are different, so test different landing pages to see what works best for you. But as a starter, consider the following practices. © 2009 Marketo, Inc. All rights reserved. 10
  • 11. 1. Layouts & Templates Use a Build some HTML templates to use, but make them simple. This isn’t your home page, so graphic remove the navigation. element such as a big arrow to tell your prospect where to start Focus on a single call to action, such as a download or a demo. Distractions kill conversions. © 2009 Marketo, Inc. All rights reserved. 11
  • 12. 2. Graphics Think Include a logo - always think branding! Include a hero shot – a mock up of the white Branding! paper cover, for example, or a photo of your webinar speaker. Make it clickable. People click on graphics! © 2009 Marketo, Inc. All rights reserved. 12
  • 13. 3. Content Make it straight and to the point, but give your Reassure prospect a reason to give you his information. Your prospect is risking his privacy and Setup the problem perhaps more if he Talk about the solution (your offer) fills out your form. So add some reassuring Deliver the goods (such as a white paper, video elements, such as demo or webinar registration) privacy statements, Include biographical information of your white customer testimonials and guarantees. paper author or webinar presenter © 2009 Marketo, Inc. All rights reserved. 13
  • 14. 4. Bullet Points Studies by MarketingSherpa have shown that Forms most people who hit your landing page will do Don’t make your customers “Submit.” three things: Use the button to Read the headline reaffirm the call to action (i.e., Check out the bullet points “Download paper”) Read a bio, if available Weren’t those bullets easy to read? © 2009 Marketo, Inc. All rights reserved. 14
  • 15. 5. Call to Action A form is the best way to go here, but don’t ask Learn for too much information. Collect as little as you more about nurturing on the Modern B2B need at this stage of your marketing funnel. You Marketing Blog at can always collect more information during your blog.marketo.com nurturing process. © 2009 Marketo, Inc. All rights reserved. 15
  • 16. 6. White Papers, Registrations, etc. Your company’s Don’t just serve up that white paper. Email it to the prospect. Yes, it’s a trick to ensure that you privacy get a valid email address, but since no one is policy link should be prominently displayed Really fooled, don’t be ashamed that you’re using it. © 2009 Marketo, Inc. All rights reserved. 16
  • 17. 7. Confirmation/Thank You Pages It’s just plain good manners to say thank you Thank You after getting handed something that you want. The confirmation page is a great place to So have a page that both confirms the form deepen the submittal and lets your prospect know that you relationship with additional offers appreciate their time. Do you have something else they might be interested in? Make another offer. © 2009 Marketo, Inc. All rights reserved. 17
  • 18. 8. Page URLs This is especially important. The name of the Readable page, along with the rest of the URL path, is URLs can be up to 1024 characters. weighed fairly heavily. You can use 1024 characters, so you don’t have to be stingy. And use dashes between words, not underscores – search engines like that better. www.marketo.com/building-effective-landing-pages.html © 2009 Marketo, Inc. All rights reserved. 18
  • 19. 9. Meta Data In the early days of Internet search, the use of Create meta data was beaten into our heads. And now good titles for your pages. Use 7-9 words, we don’t hear much about it. But it’s still with keywords first, important. The search engines still use it in one brand names after. way or another, and most enterprise search engines – which solve a different problem than Internet search engines – typically weigh meta data heavily in results lists. So get in the habit – Enter a title! Craft a good 100-word description! Enter keywords! © 2009 Marketo, Inc. All rights reserved. 19
  • 20. 10. Test… The best B2B marketers test everything, and almost everything can be tested: offers, copy, headlines, forms, bids, colors, designs, lists, and more. Testing removes any debate about what works and what doesn’t; testing lets your customers vote with their actions. or Landing pages are one of the most valuable things to test. A division of Siemens USA found that testing on the home page improved conversions by 2.3% but testing on the landing page increased conversions by 115%! © 2009 Marketo, Inc. All rights reserved. 20
  • 21. …But Don’t Over-test Be careful not to over-test. This is especially a problem in the “high value, low volume” world of B2B marketing. A good rule of thumb is to take the number of conversions you get per day and divide it by 10. Then take your testing period in weeks and divide that by 2. Multiple the two results together to get the number of versions you can confidently test in your testing period. © 2009 Marketo, Inc. All rights reserved. 21
  • 22. Top 10 Best Practices 1. Layouts & Templates 2. Graphics 3. Content 4. Bullet Points 5. Call to Action 6. White Papers, Registrations, etc. 7. Confirmation/Thank You Pages 8. Page URLs 9. Meta Data 10. Test, but don’t over-test © 2009 Marketo, Inc. All rights reserved. 22
  • 23. Marketo Landing Pages If you have existing landing pages, you can keep using them with Marketo, but if you don’t, our tools can help. Unlike other landing page optimization solutions that focus exclusively on testing, only Marketo helps with both publishing and testing landing pages. Publish Landing Pages in Minutes Generate Custom Forms Split Testing © 2009 Marketo, Inc. All rights reserved. 23
  • 24. Publish Landing Pages in Minutes Create and publish targeted landing pages with a PowerPoint-like interface Launch new landing pages quickly Use your branding and subdomain Easy drag-and-drop UI for beginners, advanced HTML and CSS for experts © 2009 Marketo, Inc. All rights reserved. 24
  • 25. Capture Custom Forms Capture leads with our WYSIWYG forms Drag and drop UI, no coding, programming, or IT support Load leads directly to your salesforce.com account, including custom fields Send leads to specified email accounts and/or export as CSV © 2009 Marketo, Inc. All rights reserved. 25
  • 26. Landing Page Split Testing Maximize landing page conversion rates through testing Create champion and challenger landing pages Automatically rotate which pages are served when prospects click on an ad Supports rigorous Design of Experiment techniques as well as basic A/B testing © 2009 Marketo, Inc. All rights reserved. 26
  • 27. Learn More about Marketo Visit www.marketo.com to: View demos Watch best practice webinars Read our Modern B2B Marketing blog © 2009 Marketo, Inc. All rights reserved. 27