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...
Our outsourcing
services
Broad range of elite services, covering simple or more complex needs on
demand, from customizations or support to complex product development,
integration, migration or deployment projects:
• Computaris Software Development Partnership - model for engineering and
development of bespoke software solutions or proprietary products
• Technology consultancy projects
• Testing services based on the Computaris end-to-end automated telecom testing
tool
• System integration services to telecom operators helping them consolidate,
simplify and optimize the OSS-BSS back-end systems and tools
• 24 7 technical maintenance and support services at industry level SLAs
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Our approach
Elite delivery team
• 250+ highly skilled experts
• worldwide
• World class technical expertise
• Specific language skills
• Proximity/time zone compatibility
• Service delivery flexibility
• Single point of contact
Agile approach in project delivery
• Thorough planning and analysis
• Swift adaptation to changing
requirements
• Meeting demanding timelines
• Quality assurance techniques
• Smooth integration
• Detailed documentation
• Continuous improvement of
project methodology and
processes
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...
Our process
architectureCUSTOMERNEEDS&REQUIREMENTS
CUSTOMERSATISFACTION
Product
management
Account
management
Business
development
Risk management
QMS master
process
Resource
management &
project portfolio
Product
management
Account
management
Business
development
Risk
management
QMS master
process
Resource mngt
& project
portfolio
Time Cost Scope Quality Resources Communication Risk
Study &
specification
Implementation Testing
Bug
handling
Project
support
Production
support
Hardware
production
Transportation
& delivery
Installing &
commissioning
Customer
training
Acceptance
Production
support
Time Cost Scope Quality Resources Communication Risk
Study &
specification
Implementation Testing
Bug
handling
Project
support
Production
support
Hardware
production
Transportation
& delivery
Installing &
commissioning
Customer
training
Acceptance
Production
support
Business
administration
IT process groupHR management Training
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...
Some of our
use cases
PCRF solution
• 3GPP compliant policy and
charging rules function application
built on top of a proprietary AAA
framework.
• The solution provided advanced
capabilities for dynamic tariff
management, bill shock, fair usage,
service limited pass and
prioritization, enabling the use of
the PCR to offer multiple services.
Device management solution
• The customer’s device
management product – installed at
50+ operators worldwide - had
reached the end of lifecycle.
• The new version of the product
handles 50% more subscribers and
is more flexible for integration with
the operators' systems.
Sicap
- customer for over 10 years
Had some problems in an existing system they couldn’t solve by themselves
Company profile: they don’t do product development and customizations, this being all externalized, focus on sales/marketing, business development. They have local offices for support activities. All product development and customizations are externalized. We do 80% of all their projects with team ranging from 10 to 60 people. Team from tester, software developer , product management support, resource management, system architect, support, project manager.
- we developed over 10 products for them in rating and charging, messaging, loyalty, device management, customer care, provisioning, account management
KAM (handles relation from the commercial, operational aspect). Project/program manager per each category of projects (since initial contact when they ask an offer from us until final implementation – same person; handles also resource allocation, costs, trainings
We offer also presales support – from first visit to the custom, we help them also to fill in also the compliancy matrix, we do estimations, offers, customer solution descriptions, internal project development (including testing) , we deliver it to the client and we can also help them integrate it with the other components of the solution (or they do this by themselves),. If requested we go onsite in their name at the customer. We keep the knowledge in the company – rump up/down (eg from 3 people to 20 in 3- 6 months and afterwards rump down to 6 people after 2 years))
Started with 2 people at Apertio
Large global SI having their own product development and services.
The engagement didn’t started working on a specific product but on top of a framework - the framework gave the capacity to develop products on top of it(customed solutions for each customer). They handle mostly the development of the framework not of the services developed on top of it (not product roadmap driven). They usually ask for complex solutions in short timeframes (teams from 3 -40 in 9 months while delivering the product. The customer come with the specific requirements while he only handles the sales (we give also the estimations
Orga systems
- do theior own product development and keep critical, proprietary information to themselves
They just need configuration and SI support from us – the base of our strategic partnership
We have QA, SI, PM onsite – raporteaza direct la Orga (proiect with easy travelling in CIS, EU)
Our team also in product development .
They do their own product development and project management, have the processes and the timeline
We give them resource son deman,d but highly skilled , up to system architects. If we give juniors we give them support
