Creating Touch less Resilient Enterprises - Why Information Management Matters
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The document discusses challenges related to information management, including capturing information across multiple sources, organizing it automatically through classification and taxonomy, and sharing it automatically. It notes that in a world of constant interrupts, it is crucial to filter and classify all captured information automatically. The document also addresses these challenges for small and medium enterprises that still rely heavily on paper processes and discusses how implementing information management strategies could help address productivity, efficiency and engagement issues.
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Creating Touch less Resilient Enterprises - Why Information Management Matters
- 1. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 1 In.line with your business … Experience matters! Why Information Management?
- 2. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 6 WHY INFORMATION MANAGEMENT? A MILLION DOLLAR QUESTION All information presented in this document is protected by international copyright laws. This document is an integrant part of Latourrette Consulting methodology and should not by any means be transmitted or referred to any third party, by any way, without previous expressed consent from Latourrette Consulting.
- 3. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 7 WHY INFORMATION MANAGEMENT ?
- 4. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 8 WHY INFORMATION MANAGEMENT ?
- 5. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 9 WHY INFORMATION MANAGEMENT ? POR CADA 170.000 USD MENSAIS PAGOS A “KNOWLEDGE WORKERS” PERDEM-SE ENTRE 60.000 USD E 85.000 USD…TODOS OS MESES POR ANO PERDEM-SE … ENTRE 700.000 USD E
- 6. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 10 … simplificar a forma como as empresas interagem com os seus documentos de negócio. como seriam as empresas se APENAS tivesse informação em formato digital .... e se essa mesma informação tivesse capacidade de se organizar automaticamente? Que impacto teria esta transformação na performance das empresas? Na sua Resiliência? WHY INFORMATION MANAGEMENT ?
- 7. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 11 CHALLENGES… ARE MOVING GETTING BIGGER AND MORE… INFORMATION MANAGEMENT
- 8. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 12 CHALLENGES … • Como manter e aumentar o binómio produtividade/eficiência a níveis superiores sem aumentar os custos de exploração? • Como manter as equipas motivadas? • Como criar um forte sentimento de engagement entre os colaboradores de todos os níveis da organização, clientes e todos os restantes stakeholders?
- 9. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 13 CHALLENGES … OS DESAFIOS …DE SEMPRE
- 10. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 15 CHALLENGES … http://flic.kr/p/NwvSPhttp://www.flickr.com/photos/27059584@N02/6217024061 …NUM MUNDO DE “INTERRUPTS” http://flic.kr/p/NwvSPhttp://www.flickr.com/photos/27059584@N02/6217024061 “INTERRUPTS”
- 11. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 16 CHALLENGES … 245 millions of new Tablets in 2014 (IDC) 1200 millions of new Smartphones in 2014 (IDC)
- 12. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 17 CHALLENGES …
- 13. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 18 CHALLENGES …
- 14. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 19 WHY SMB/SME INFORMATION MANAGEMENT? ANOTHER BILLION DOLLAR QUESTION All information presented in this document is protected by international copyright laws. This document is an integrant part of Latourrette Consulting methodology and should not by any means be transmitted or referred to any third party, by any way, without previous expressed consent from Latourrette Consulting.
- 15. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 20 SMBs/SMEs Size %…
- 16. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 21 SMBs/SMEs Size %…
- 17. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 22 SMBs/SMEs Size… US 22.000.000 EU 21.000.000 LATAM 17.000.000 60.000.000 Not addressed
- 18. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 23 Number of SMBs to Hit 330 Million in 2014, Study Says SMBs/SMEs …. SOME PROJECTIONS
- 19. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 24 SOME TRENDS
- 20. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 25 …SMALL AND HOME OFFICES CONTINUES TO RELY ON PAPER, PRINTING EVERYTHING …..
- 21. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 26 …SMALL AND HOME OFFICES CONTINUES TO RELY ON PAPER, PRINTING EVERYTHING ….. 15% 85%
- 22. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 27 …AND THE ACCOUNTING BUSINESS CONTINUES TO RELY ON PAPER…. WHERE IS THE INFORMATION?
- 23. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 29 … “INTERRUPTS”… FATALITY OR OPPORTUNITY?
- 24. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 32 … “INTERRUPTS”… FATALITY OR OPPORTUNITY?
- 25. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 33 … “INTERRUPTS”… FATALITY OR OPPORTUNITY?
- 26. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 34 … “INTERRUPTS”… FATALITY OR OPPORTUNITY?
- 27. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 35 http://www.flickr.com/photos/verbeeldingskr8/3638834128/ • RAPIDAMENTE • EM QUALQUER LUGAR • EM QUALQUER FORMATO IN A WORLD OF INTERRUPTS IT’S CRUCIAL TO FILTER AND SORT THE INFORMATION CAPTURED …
- 28. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 36 http://www.flickr.com/photos/verbeeldingskr8/3638834128/ IN A WORLD OF INTERRUPTS IT’S CRUCIAL TO FILTER AND SORT THE INFORMATION CAPTURED …
- 29. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 37 Utilizar o conhecimento implícito ….. IN A WORLD OF INTERRUPTS IT’S CRUCIAL TO FILTER AND SORT THE INFORMATION CAPTURED …
- 30. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 38 Utilizar o conhecimento implícito ….. … IT IS CRUTIAL TO FILTER AND CLASSIFY ALL INFORMATION CAPTURED... AUTOMATICALLY …
- 31. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 39 GOVERNAR UMA TAXONOMIA, UNIFORMIZAR TIPOS DE DOCUMENTOS E METADADOS INFERIR UMA ARQUITETURA DE INFORMAÇÃO COM BASE NO USO; QUE DERIVA NUM PLANO DE CLASSIFICAÇÃO AUTO-CLASSIFICAR DOCUMENTOS PROVENIENTES DE MULTIPONTOS (E-MAIL, DIGITALIZAÇÃO, SHARES DE REDE, PCs, REDES SOCIAIS,…) … ORGANIZE IT… AUTOMATICALLY
- 32. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 40 AND “AUTOMATICALLY” SHARE IT…. GOVERNAR UMA TAXONOMIA, UNIFORMIZAR TIPOS DE DOCUMENTOS E METADADOS INFERIR UMA ARQUITETURA DE INFORMAÇÃO COM BASE NO USO; QUE DERIVA NUM PLANO DE CLASSIFICAÇÃO AUTO-CLASSIFICAR DOCUMENTOS PROVENIENTES DE MULTIPONTOS (E-MAIL, DIGITALIZAÇÃO, SHARES DE REDE, PCs, REDES SOCIAIS,…)
- 33. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 41 Routine CUE Reward …CREATING NEW HABITS…. SHARING
- 34. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 42 …“CREATING TIME … WE CAN´T RESPOND TO ADVERSITIES WITHOUT TIME…WE CAN´T BE ….. …. RESILIANT… WITHOUT TIME”
- 35. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 43 ING… INTERRUPTS INTO …………… FREE TIME…! WHY INFORMATION MANAGEMENT ?
- 36. ECM/BPM Challenges – Capture, Dematerialization and BPM LatourretteConsulting®2015 In.line with your business … Experience matters! April 2015 ECM/BPM/Mobility/Social Work 44 Carlos Latourrette CEO carlos@latourrette-consulting.com Skype: clatourrette http://www.latourrette-consulting.com http://www.linkedin.com/company/latourrette-consulting http://www.facebook.com/Latourrette.Consulting http://twitter.com/#!/LatourretteCnsl https://www.bizdocs.mobi http://www.facebook.com/bizdocs THANK YOU!
Notas do Editor
- 1) AGRADECIMENTOS 2) CIDADE MARAVILHOSA RIO 3) AGENDA: 4) 2 PROJECTOS CHAVE PARA ESTRATÉGIA INFORMATION MANAGEMENT FOCADA NOS RECURSOS DA PLATAFORMA KOFAX MUDAR SLIDE
- 1) FALANDO DE INFORMATION MANAGEMENT – PARTILHAR ALGUMAS IDEIAS …. 2) É MUITO COMUM OUVIR PERGUNTAS DO …. 3) WHY INFORMATION MANAGEMENT? 4) QUESTÃO PERTINENTE - 2 RESPOSTAS 5) PEDIR AJUDA AO PD MUDAR SLIDE
- 1) GESTÃO POR OBJETIVOS 2) PAI ADM MODERNA 3) ESTES PROFISSIONAIS, COMO TODOS NÓS, VIVEM DE INFORMAÇÃO 4) RESPOSTA CREDÍVEL 5) PARA OS MAIS CÉPTICOS – IDC QUE NOS MOSTRA COMO GANHAR 1 MILHÃO DE DOLARES MUDA SLIDE
- SEGUNDO ESTE ESTUDO… WHY INFORMATION MANAGEMENT? COM A AJUDA DA IDC AQUI ESTÁ UMA ONE MILION DOLLAR ANSWER MUDA SLIDE
- POR CADA 170.000 USDS… … PARECE SIMPLES… MAS NÃO É FÁCIL…. MUDA SLIDE
- E ALÉM DE NÃO SER FÁCIL É CADA VEZ MAIS DIFÍCIL … PORQUÊ? PORQUE SE OLHARMOS PARA OS DESAFIOS DAS EMPRESAS… MUDAR SLIDE
- PRODUTIVIDADE VS CUSTOS – PLENO EMPREGO EQUIPAS MOTIVADAS ENGAGEMENT DESAFIOS DE 1999
- O QUE É QUE MUDOU? DESDE 1999? INTERNET, IPHONE,.. FACEBOOK, ANDROID, REDES SOCIAIS EMPRESARIAIS (YAMMER, ZYNCRO OU JIVE) VIVEMOS NUM MUNDO DE INTERRUPÇÕES SOMOS INTERROMPIDOS A CADA 3 MINUTOS, 56 VEZES POR DIA…
- Os desafios em contexto parecem muito maiores agora? O Desafio parece maior?
- O QUE É QUE MUDOU? DESDE 1999? INTERNET, IPHONE,.. FACEBOOK, ANDROID, REDES SOCIAIS EMPRESARIAIS (YAMMER, ZYNCRO OU JIVE) VIVEMOS NUM MUNDO DE INTERRUPÇÕES SOMOS INTERROMPIDOS A CADA 3 MINUTOS, 56 VEZES POR DIA…
- OS DESAFIOS NESTE CONTEXTO PARECEM MUITO MAIORES AGORA ESCALA GLOBAL E VELOCIDADE DA LUZ….A CAMINHO DE WARP SPEED MUDAR IMAGEM 3) CADA VEZ MAIORES E COM FORMAS DIFERENTES….
- PARA AS EMPRESAS QUE NÃO SE ADAPTEM A ESTE MARAVILHOSO MUNDO NOVO… O DESTINO É CERTO E NÃO ESTAMOS A FALAR APENAS DE PEQUENAS EMPRESAS…BLOCKBUSTER… MAS TEM DE SER ASSIM? NÃO É POR SER GRANDE QUE AS EMPRESAS ESTÃO FORA DE PERIGO… DARWIN – MAIS APTOS VS MAIS FORTES
- MAS TEM DE SER ASSIM? NÃO É POR SER GRANDE QUE AS EMPRESAS ESTÃO FORA DE PERIGO… DARWIN – MAIS APTOS VS MAIS FORTES
- SE NOS ADAPTÁSSEMOS INSTALANDO SENSORES MUDAR SLIDE
- 1) CAPTAR TODA A INFORMAÇÃO QUE BOMBARDEIA OS KNOWLEDGE WORKERS E O KNOWLEDGE WORK DAS NOSSAS EMPRESAS.
- SERIAMOS TODOS SUPER KNOWDEGE WORKERS MAS MESMO O HOMEM DE AÇO TEVE DE SE ADAPTAR….INCAPAZ DE PENSAR DIREITO…SENTIA TUDO AO MESMO TEMPO…
- PRECISO DE FILTRAR INFORMAÇÃO RAPIDEZ MUITIFORMATO EM QUALQUER LUGAR NECESSITAMOS DE INFORMAÇÃO FILTRADA E CLASSIFICADA PARA NOS APOIAS NOSSAS DECISÕES MAIS DIFÍCEIS
- AFINAL DECISÕES INFORMADAS SÃO MELHORES DECISÕES
- CONHECIMENTO IMPLICITO
- CONHECIMENTO IMPLICITO
- 1) O QUE CONSEGUIMOS?
- 1) O QUE CONSEGUIMOS?
- 1) O QUE CONSEGUIMOS?
- 1) O QUE CONSEGUIMOS?
- MUITO OBRIGADO THANK YOU