2. Communications Directorate
• Position the Scottish administration as a model of a
communicating Government, delivering the Scottish
Government’s Purpose by supporting everyone in the
organisation to engage effectively with and influence
audiences, helping Scots make informed choices and to
understand the positive role of Government in their lives.
• We aim to be, and be seen to be, the top public sector,
full service, ‘joined up’ communications team, providing
expert advice and support; agile, responsive and
creative, with the experience, skills and tools to innovate
and lead in a challenging and rapidly changing
environment.
6. Communications Directorate
Stakeholders
News Public
Corporate
Marketing
Media Comms
Comms Policy
Digital
PR
SPADs
International Mkt agencies
marketing
Ministers
NDPB’s
Scottish Government strategic objectives
7. SG Communications
• Around 90 staff across Marketing, PR,
News, Digital, Corporate Comms and
Support services
• News teams grouped around Ministerial
portfolios eg Health – “virtual” teams with
all disciplines
• Moving towards cross-cutting, flexible,
issue based working eg Referendum
8. 06.45 – Media Monitoring Team arrive
09.15 – Morning meeting
11.00 – Daily Briefing for Parliamentary journalists
12.00 – FMQ’s (Thu)
13.30 – Lunchtime news
17.30 – Duty Officer starts
18.00 – Evening News
c vr es r uoh 42
10.30 – Scotland Tonight
11.00 – Newsnight Scotland
A Day in the Life of Communications
i
9. Typical Day – if it exists!
• Morning meeting - what are we doing,
anything running that affects that/rebuttal
• Ministerial visits/press conferences
• Daily briefings to political journalists
• Forward Planning meetings
• Policy/Stakeholder discussions
• Recces, news releases, tweets, updating
web, evaluation, social media monitoring
10. Continued……
• Foreign engagements/Trade missions
• Produce film shows/Design an App
• Present behaviour change evaluation to
Ministers
• Staff events and stakeholder engagement
• Evaluate tenders/Sign off campaigns with
Ministers
• Develop new web pages with digital
agency
11. Key Relationships
• Policy Officials
• Ministers
• Special Advisers
• Media
• NDPB’s/Agencies
12. Knocked off course
• Sudden events or
decisions
• Ash clouds
• Extreme Weather
• Terror attack
• Many things can
trigger the opening of
our Resilience Room
- SGoRR
Mention awards won – CIPR and Marketing STAR awards Position in terms of who our ‘masters’ are – we’re civil servants to serve any party Constitutional change – key aim of this administration, across all portfolios and now taking its place on the international stage Stakeholders / other NDPB’s – from Commonwealth Games and Olympics, to health services, from Creative Scotland to Police Authority… we work with policy in China, US, Brussels – our audience is, quite literally, the world.
What do we do? Media relations including crisis management – safeguard SG reputation to ensure legitimacy Presentational advice for policy and Ministers Proactive work - strategic comms planning to support policy delivery Includes PR (news releases, photo opps, social media), marketing (insight-gathering, strategic marketing and paid-for campaigns, sponsorship and events), digital (online, video), corporate (internal comms) Help build relationships with stakeholders Horizon scanning - media monitoring, insight, evaluation Who? Communications directorate – DG Strategy & External Affairs News Marketing PR & international marketing Publishing Digital and Video – produce video Corporate – internal comms and external media relations about corporate matters
News: Is a sausage factory Works to a rhythm with regular deadlines MMU Morning meeting Media planning meetings Media briefings on Tues, Wed and Thurs Parliamentary questions and lunchtime news Afternoon deadlines – broadcast and print Duty officer Evening news bulletins Papers put to bed Late TV bulletins and analysis shows Online