CARL ABRC social media environmental scan 2011

CARL / ABRC Research Project on Social Media

‘An environmental scan’ of social media usage in CARL/ABRC libraries 2011
Dean Giustini (UBC reference librarian & SLAIS adjunct faculty)

Background

The purpose of this 2011 environmental scan is to provide an overview of social media usage at

twenty-nine (29) CARL / ABRC libraries’ websites. This scan was initially undertaken prior to the

creation of a Phase I survey of Canadian academic librarians’ use of social media. The social media

tools ‘on view’ at Canadian academic library websites were determined by doing a simple inventory

at each CARL / ABRC library website. The investigators created a list (see appendix I, page 5) of

Canadian academic libraries’ use of social media and sent it for feedback to social media contacts in

each of the CARL / ABRC libraries. All suggestions for improvement were included in appendix I.

Not surprisingly, there is considerable heterogeneity in the use of social media in CARL / ABRC

libraries. As of 2011, the most commonly-used tools are blogs (individual and group blogs);

Facebook and Twitter (social networking); delicious and Zotero (social bookmarking and citation

management); collaborative writing tools such as wikis and GoogleDocs; and, the multimedia-

sharing sites YouTube and SlideShare. Undoubtedly, there are CARL / ABRC academic librarians

across the country experimenting with and using other tools (i.e. such as Gowalla and Foursquare) in

innovative ways and we seek to document these approaches more fully in phase II of our study.

Methods

In 2010 and 2011, the researchers examined the main websites of twenty-nine (29) Canadian

academic libraries (CARL/ABRC-members) as well as browsed their underlying directories and

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 1

branch webpages. As evidence of social media usage was encountered, the library’s use of the tool

was documented. All upper level pages at these Canadian library websites and pages below were

examined and examples of social media usage were inventoried. The challenge was to ensure a

complete examination of the websites using different main library and branch page addresses.

However, the researchers used other search methods to ensure completeness of the environmental

scan including identifying the tools most prominently-displayed on home library pages and advanced

Google searching by library domain name. The resulting document captures an overview of the

major social media usage at CARL/ABRC’s twenty-nine libraries in mid-2011.

Observations

Social media usage in CARL/ABRC libraries in 2011 varies considerably from institution to

institution, and from region to region. Institutional and regional variations are obvious by comparing

larger CARL / ABRC member libraries (e.g., UBC, UofT, UofA) and smaller institutional members

(e.g., Brock, Dalhousie, Carleton). Judging from the evidence on library websites, there is widespread

interest in the use of social media at CARL / ABRC libraries: blogs, instant messaging tools and

social networking sites such as Facebook and Twitter are used with some frequency and some

libraries announce their participation in social media prominently. However, with so little homogeneity

in adopting social media in CARL / ABRC libraries and no obvious library leading the cause, one

has to look for clues about best practices. This can be done by looking at the academic writing of

the librarians at CARL / ABRC member libraries and by having conversations with the librarians at

those institutions. These conversations comprise a major component of our work in phase II of this

study.


The difficulty in listing Canadian academic libraries’ usage of social media with some accuracy is

compounded by the sheer range of activities behind the scenes at these libraries. There is some

indication that social media staff training programs are gaining some traction in the larger libraries

(UofA, UBC, UofT) and some librarians have started to debate the impact of tools such as

Facebook and Twitter in the academy (not to mention new technologies such as smart phones,

iPhones and mobile devices). In phase II of our study, we aim to uncover why several CARL /

ABRC libraries have abandoned some of their initial projects (such as blogs) either for extended

periods of time or completely. We hope to extract additional information in phase II of our study

about academic librarians’ successes and failures in using social media in their professional activities.

Statistics arising from our inventory of CARL/ABRC websites:

• All CARL/ABRC libraries (29) use RSS feeds in one way or another and a majority use
blogging tools (27/29), forms of chat (25/29), Facebook (24/29) and/or Twitter (21/29).
We believe academic librarians also use these tools personally in their work but we await for
some more accurate numbers and data in phase II.

• The use of photo-sharing and social bookmarking tools is less common in Canadian
academic libraries than the researchers believed or that the numbers would indicate.
Individual librarians use these tools but not necessarily for professional reasons. Phase II of
our survey aims to obtain further information about the use of tools outside the mainstream.

• Regarding francophone universities (UQAM, UdeM, Sherbrooke, Laval): some tools in this
scan are English-only and it may be true that French-speaking universities are using
additional “French language” tools (“media sociaux” or “outils sociaux”).


• Five (5) of 29 CARL/ABRC libraries (Calgary, McGill, McMaster, Toronto, York) have
hired professional librarians with the responsibilities of an emerging technology librarian (or
similar position such as McMaster's User Experience Librarian). At least three (3) libraries have
teams of academic librarians who look at the adoption of social media (UofA, UBC,
Waterloo) or provide workshops and leadership in their respective libraries.

• Top Ten (10) Social Media (categories) most visible on CARL/ABRC websites

1. RSS Feeds: 29
2. Chat applications: 25
3. Facebook: 24
4. Twitter: 21
5. Share toolbar: 13
6. YouTube: 11
7. Flickr: 11
8. Wikis: 7
9. Delicious: 5
10. Slideshare: 5 (mostly personal accounts of academic librarians)

Top Ten (10) CARL/ABRC Libraries – Use of social media
(scores were based on #s of applications used)

1. University of Alberta Libraries
2. McMaster Libraries
3. University of Manitoba Libraries (esp. Health sciences)
4. University of Toronto Libraries
5. University of British Columbia
6. University of Victoria
7. Brock University Libraries
8. University of Waterloo Library
9. York Library
10. Queen’s University Library


Appendix I – Alphabetical Inventory of CARL/ABRC Libraries’ Use of Social Media

1. Brock University Library - http://www.brocku.ca/library

• No main library blog

• http://brocku.ca/library/livehelp

• Facebook account: http://www.facebook.com/BrockUniversityLibrary

• Flickr account: http://www.flickr.com/photos/brock_library/

• On some pages eg. News: http://brocku.ca/news/departments/8

• Twitter account: http://twitter.com/brock_library

• Learning commons on a wiki: https://kumu.brocku.ca/twiki/Learning_Commons

• YouTube channel: http://www.youtube.com/user/BrockLibrary

• Some librarians author their own blogs, eg.: http://www.monicarettig.com/

Emerging technologies librarian? No

2. Carleton University Library - http://www.library.carleton.ca/

• Library blog: https://blogs.library.carleton.ca/roller/ used to generate RSS feeds

• Interesting “Quiet Please” service via email or text message:
https://blogs.library.carleton.ca/roller/new/entry/email_or_text_us_for
• Madgical blog: https://blogs.library.carleton.ca/roller/themadgicalweb/
• Some libraries (eg. Maps) have chat. Not easily found from main page
• Facebook account: http://www.facebook.com/group.php?gid=7440462541

Emerging technologies librarian? No.


3. Concordia University Libraries - http://library.concordia.ca/

• News: http://library.concordia.ca/about/news/
• Help: http://library.concordia.ca/help/questions/
• Flickr account: http://www.flickr.com/photos/32664723@N05/
• Identi account: http://identi.ca/concordialib (from Concordia’s Twitter feed)
• Twitter account: http://twitter.com/ConcordiaLib


4. Dalhousie University Libraries - http://libraries.dal.ca

• Tutorial webcasts: http://www.library.dal.ca/How/LibCasts/
• Vimeo: http://vimeo.com/dallibraries
• YouTube channel at Kellogg: http://www.youtube.com/user/DalKelloggLibrary
• Not easy to find; found via YouTube (true of most Library YouTube channels)


5. McGill Libraries - http://www.mcgill.ca/library/

• McGill Library blog: http://blogs.mcgill.ca/library/

• Library Technology services: http://www.mcgill.ca/library/library-about/lts/

• McGill libraries has a significant presence in Second Life: http://www.youtube.com/

watch?v=jVudWPDpW9Q

• Twitter account: http://twitter.com/mcgilllib

• Website available on mobile web: http://blogs.mcgill.ca/library/2010/06/01/mcgill-

library-website-has-gone-mobile/


Emerging technologies librarian? No – but Amy Buckland is eScholarship, ePublishing & Digitization
Coordinator, Library Technology Services

6. McMaster University Library - http://library.mcmaster.ca/

• Staff newsletter on a wordpress blog: http://staffnews.blog.lib.mcmaster.ca/
• Emerging technologies group @ McMaster Libraries - http://macetg.blog.lib.mcmaster.ca/
(as of April 2011, group disbanded)
• Library 2.0 Toolbox - consists of main blog for updates; signup for blogs and wikis
• Library hosted wikis: http://libwiki.mcmaster.ca/
• get a blog with what appears to be standard WP.com signup; "request" a wiki for
your class; toolbox is linked from main McMaster Library homepage (Teaching
Support --> 2.0 Toolbox) http://libwiki.mcmaster.ca/
• http://library.mcmaster.ca/justask/ Uses Meebo, and chat services ‘internally’
• Facebook account: http://www.facebook.com/pages/Hamilton-ON/Mills-Library/
7233086835
• Health Sciences Library here: http://www.facebook.com/pages/Health-Sciences-
Library-McMaster-University/181660838512959
• Lyons New Media Centre: http://www.facebook.com/lyonsnewmedia
• Flickr account: http://www.flickr.com/photos/macetg/
• Twitter account: https://twitter.com/maclibraries
• YouTube channel: http://www.youtube.com/user/maclibraries
• University feed curated by Andrew Colgoni http://friendfeed.com/mcmasteru/
• McMaster Librarian Blogs: http://andrewcolgoni.ca, http://ruebot.net,
http://theweelibrarian.wordpress.com, http://libgrunt.blogspot.com,
http://htwkbk.wordpress.com/

Scholarly contributions by library staff on social media:


• Jeff Trzeciak, Cathy Moulder, and Olga Perkovic. "Change and Emerging Technologies: The

Library's Role is Supporting Teaching and Learning in a 2.0 Environment" Coalition for

Networked Information, Minneapolis, 2008. http://works.bepress.com/olga_perkovic/1

• Trzeciak J. McMaster University Librarian: http://ulatmac.wordpress.com/

• http://digitalcommons.mcmaster.ca/cgi/viewcontent.cgi?article=1001&context=total

• First Year Experience Wiki: http://libwiki.mcmaster.ca/fye/

7. Memorial University Libraries - http://www.library.mun.ca/

• Blog & news feed: http://owl.library.mun.ca/blogs/index.php
• Ask Us service: http://www.library.mun.ca/askus.php
• Photo blog: http://www.cs.mun.ca/~chealey/photo
• Twitter feed (Ferriss Hodgett Library): http://twitter.com/swgclibrary


8. Queens University Library - http://library.queensu.ca/

• Virtual reference services: MSN, AOL and Yahoo Messenger
• News: http://library.queensu.ca/news/
• Facebook account: http://www.facebook.com/queenslibrary
• Flickr: http://www.flickr.com/photos/qul_photos/
• Twitter: https://twitter.com/QueensUCanada
• Wiki for elearning: http://library.queensu.ca/wiki/elearning/doku.php


9. Ryerson University Library & Archives - http://www.ryerson.ca/library/


• News: http://news.library.ryerson.ca/
• AskUs: http://www.ryerson.ca/library/ask.html
• Facebook account: http://www.facebook.com/pages/Toronto-ON/Ryerson-
University-Library/5863804371?ref=mf
• Flickr account: http://www.flickr.com/photos/rula_specialcollections/
• Twitter account: http://twitter.com/ryersonlibrary
• YouTube channel: http://www.youtube.com/user/ryersonlibrary
• link to mobile library section from library homepage:
http://www.ryerson.ca/library/mobile/index.html


10. Simon Fraser University (SFU) Library - http://www.lib.sfu.ca/

• Blogs : http://blogs.lib.sfu.ca/ (MANY staff blogs and a central listing)
• Current awareness: http://www.lib.sfu.ca/my-library/services-for-you/current-
awareness
• AskAway: http://www.lib.sfu.ca/help/askaway-welcome
• Twitter account: http://twitter.com/sfu_library
• Wiki use by education faculty: http://wiki.lidc.sfu.ca/EdtechIndex


11. Universite de Montreal Bibliotheques - http://www.bib.umontreal.ca/

• http://bbsi2point0.blogspot.com/ several law librarians also have blogs
• Delicious account: http://delicious.com/patryl
• Facebook account: http://www.facebook.com/pages/Montreal-QC/Bibliotheque-
du-Cetase/184991568897
• RSS feeds: http://www.umontreal.ca/RSS.html
• Law library: http://www.bib.umontreal.ca/DR/ressources/rss.htm#SECT2.1


• Widgets and library tools: http://www.bib.umontreal.ca/guides/widgets.htm


12. University of Alberta Libraries - http://www.library.ualberta.ca/

• RSS feeds http://www.library.ualberta.ca/services/alerts/rss_feeds/index.cfm
• UofA Library News blog http://blogs.library.ualberta.ca/libnews/
• First use of French we've seen: http://blogs.library.ualberta.ca/biblioblogue/
• Long list of "blogs" used primarily as a vehicle for generating RSS; easy to encourage
staff participation; set up a blog, tell them to post, advertise as RSS.
• Embedded widgets in Subject guides: http://guides.library.ualberta.ca/chemeng
• Twitter feed: http://twitter.com/uofalibraries
• Facebook for Cameron Library: https://www.facebook.com/pages/Cameron-
Library-University-of-Alberta-Libraries/19017437856
• University of Alberta Library YouTube
Channel:http://www.youtube.com/user/ualibrary2010
• UofA Libraries Flickr account: http://www.flickr.com/photos/uofalibraries

Emerging technologies librarian? Not that we can identify.

Scholarly contributions by library staff on social media:
• Chambers, Storie, Campbell (2009). Really Simple Syndication? A study on health sciences
faculty and medical residents’ adoption of a new technology following an instruction session
on RSS. In: Positioning the Profession: the Tenth International Congress on Medical
Librarianship, Brisbane, Australia, (1-9). 2009.
http://espace.library.uq.edu.au/view/UQ:179905

• Reichardt, Harder. 2005. "Weblogs: Their Use and Application in Science and Technology
Libraries." Science & Technology Libraries, 25(3), pp105-116.

• Harder, Reichardt. 2003. "Throw Another Blog on the Wire: Libraries and the Weblogging
Phenomena." Feliciter, 49 (2): 35-38.


• Harder, Geoffrey. “Keeping Found Things Found: Social Bookmarking and Web 2.0
Reference Management Tools.” Library Resources and eLearning: Workshop for Faculty,
Instructors and eLearning Staff. December 2006.

• Polkinghorne, Hoffman. (2007, August). Launching InfoLit 2.0? What is being said about
the social web and information literacy? Session presented at the Pacific Northwest Library
Association conference, Edmonton, AB.

• Polkinghorne, Hoffman. (2008). Sparking Flickrs of insight. In P. Godwin & J. Parker
(Eds.), Information literacy meets Library 2.0. London: Facet Publishing. 117-123.

• Reichardt, Randy. 2008. How May I Help Thee? Let Me Count The 2.0 Ways... Internet
Reference Services Quarterly v13 n2-3, pp271-280.

• Reichardt, Randy. 2008. Exploring the Power of Social Learning and Web 2.0. Power Your
Teaching With Technology, August 2008.

There is a concerted effort by librarians at the UofA to perform library 2.0 "outreach" and lead
workshops with faculty and staff, conference presentations, publishing

• Multiple libraries don’t have own their own webpages but do have specific pages for things
to do with them - information architecture is not optimum

• Facebook accounts for each library: eg. Rutherford:
http://www.facebook.com/pages/Edmonton-AB/Rutherford-Library-University-of-
Alberta-Libraries/147220368055

13. University of British Columbia Library - http://www.library.ubc.ca

• UBC Library blogs - http://blogs.ubc.ca/library/
• UBC Circle Twitter - http://twitter.com/#!/circle_ubc
• UBC eResources - http://blogs.ubc.ca/eresourcestatus/
• New resources at UBC Library – http://twitter.com/#!/ubcnewbooks
• Flickr account: http://www.flickr.com/photos/ubclibrary/
• SlideShare account: http://www.slideshare.net/ubclibraryvault
• eResources blog - http://blogs.ubc.ca/eresourcestatus/
• Japanese Library Resources - http://blogs.ubc.ca/jllb/
• TOTs librarians http://tots.pbworks.com/


• UBC Library Facebook accounts:
• UBC Library - http://www.facebook.com/UBCLibrary
• Canaccord Learning Commons & David Lam Library
• Irving K. Barber Learning Centre
• Asian Library - http://www.facebook.com/pages/UBC-Asian-Library/
• http://www.facebook.com/UBCLawLib?ref=search
• IKBLC Picasa: http://picasaweb.google.com/ikebarber
• HLWIKI Canada: http://hlwiki.ca
• Social Media Research Team (SMeRT) Librarians – led by Giustini
http://hlwiki.slais.ubc.ca/index.php/HLWIKI_Canada_Advisory

Emerging technologies librarian? No “AUL Digital Initiatives”

14. University of Calgary Library - http://library.ucalgary.ca/

• UofC Libraries and Cultural Resources Twitter: http://twitter.com/uofc_lcr
http://twitter.com/tfdl Taylor Family Digital Library; Nickle Arts Museum:
http://twitter.com/nicklearts; Business Library http://twitter.com/UofCBusLib
• http://collectionsnews.blogspot.com/
• Facebook account: http://www.facebook.com/pages/Calgary-AB/MacKimmie-
Library-University-of-Calgary/5774504027
• Doucette Library of Teaching Resources Library on a wiki:
http://wiki.ucalgary.ca/page/Doucette
• UC social media: http://contacts.ucalgary.ca/directory/socialmedia
Semi-official YouTube channel http://www.youtube.com/lcrweb
http://dspace.ucalgary.ca/handle/1880/47389
• http://ucalgarychemlibrarynews.blogspot.com/
• http://ucalgarymathstatslibrarynews.blogspot.com/
• http://ucalgaryevdslibrarynews.blogspot.com/


• http://ucalgarysciengnews.blogspot.com/
• Several libraries / librarians author their own blogs

Emerging technologies librarian?
• Jerremie Clyde – job title something like “Game research and instruction librarian”
• http://www.ucalgary.ca/hardplay/
• http://libguides.ucalgary.ca/content.php?pid=155358
• Libraries and Cultural Resources has a YouTube channel too:
http://www.youtube.com/user/lcrweb
• UofC has list of departments with Twitter and Facebook; libraries listed here:
http://contacts.ucalgary.ca/directory/socialmedia
• Moving Day: Making the Most of Your Message with RSS and Syndicated Content
http://dspace.ucalgary.ca/handle/1880/44232

15. University of Guelph Library - http://www.lib.uoguelph.ca

• http://www.uoguelph.ca/cio/blog/4
• http://www.lib.uoguelph.ca/assistance/ask_us/
• Facebook account: http://www.facebook.com/group.php?gid=2261483538
• Flickr account: http://www.flickr.com/photos/uglibrary/
• Twitter account: http://twitter.com/uglibrary
• YouTube channel: http://www.youtube.com/user/GuelphLibrary


16. University of Laval Bibliotheque - http://www.bibl.ulaval.ca/mieux

• http://bibliocsssl.wordpress.com/
• http://www.bibl.ulaval.ca/mieux/chercher/rss
• Flickr account: http://www.flickr.com/photos/bibliotheque_universite_laval/
• Twitter account: http://twitter.com/universitelaval


17. University of Manitoba Libraries - http://umanitoba.ca/libraries/


• provides links to “Tools” for creating collaborative bibliographies:
http://umanitoba.ca/libraries/tools/index.shtml
• http://www.facebook.com/pages/Winnipeg-MB/Elizabeth-Dafoe-Library/244813179402
• Info Long-Term Care Blog http://infoltc.blogspot.com/
• SlideShare: work at Health Sciences library http://www.slideshare.net/cacemlis/social-
networking-at-the-university-of-manitoba-health-sciences-libraries
• YouTube: http://www.youtube.com/watch?v=W0HncGNBCqY
• Archives' YouTube Channel: http://www.youtube.com/umarchives & Twitter
http://twitter.com/umarchives; University Archivist: http://twitter.com/Sweeney139
• Faculty of Medicine Archives (in the Neil John McLean Library) Twitter Account:
http://twitter.com/MedArchives
• Digital Archivist's Blog: http://whatthefonds.blogspot.com/
• Slavic Librarian's blog: http://uofmslavicstudies.blogspot.com/
• GIS Librarian's maps: http://www.flickr.com/photos/manitobamaps/


• Blanchard, Laurie. The Info Long-Term Care Blog http://infoltc.blogspot.com/: Evaluating
Web 2.0 for Current Awareness [poster session]. J. W. Crane Memorial Library, Deer Lodge
Centre, University of Manitoba Health Sciences Libraries

18. University of New Brunswick Libraries - http://www.lib.unb.ca/

• Library 2.0 at UNB Libraries: http://lib.unb.ca/news/library2/
• http://www.lib.unb.ca/help/ask.php
• Facebook account: http://www.facebook.com/pages/UNB-Libraries/23444751122
• Twitter account: http://twitter.com/UNBLib_STDC & http://twitter.com/unblib
• YouTube channel: http://www.youtube.com/user/UNBLibraries



19. University of Ottawa Library - http://www.biblio.uottawa.ca/index-e.php

• Library 101 Challenge: http://www.biblio.uottawa.ca/content-page.php?
g=en&s=biblio&c=faq-amazing-lib
• Virtual reference Services available via MSN Messenger - and unusual choice
• Some staff author blogs but no central library blog
• Virtual reference via MSN Messenger; Meebo as a chat service as well
• A reference wiki on pbworks http://refrgn.pbworks.com

Emerging technologies librarian? Yes, Sam Popowich

20. Université du Québec à Montréal Bibliotheques -
http://www.bibliotheques.uqam.ca
• Twitter - http://twitter.com/#!/BiblioUQAM
• http://www.bibliotheques.uqam.ca/informations/quoi_neuf/index.html
• RSS Recent Acquisitions UQAM -
http://www.bibliotheques.uqam.ca/ressources/nouvelles_acquisitions/index.html
• Facebook account: http://www.facebook.com/uqam.bibliotheques
• http://www.bibliotheques.uqam.ca/informations/bibliocliq/dossiers/rss.html
• Kathleen Wynd, Technicienne en documentation -
http://bibliowynd.wordpress.com/ & http://twitter.com/#!/bibliowynd


21. University of Regina Library - http://www.uregina.ca/library/

• http://www.uregina.ca/library/contact/IM.shtml


• Facebook: https://www.facebook.com/pages/Dr-John-Archer-
Library/133559023380822?ref=ts
• Twitter: http://twitter.com/#!/ArcherLibrary
• Foursquare: https://foursquare.com/venue/1918268
• Other Facebook: http://www.facebook.com/group.php?gid=18638112120
• Not centralized, eg. http://uregina.libguides.com/fnuc


22. University de Sherbrooke Service des bibliothèques et archives -
http://www.usherbrooke.ca/biblio
• http://www.usherbrooke.ca/biblio/accueil/biblio-manchettes/
• http://www.usherbrooke.ca/biblio/servioffer/fils-rss/
• Facebook account: http://www.facebook.com/apps/application.php?
id=24586159156


23. University of Saskatchewan Library - http://library.usask.ca/
• http://library.usask.ca/blog others eg. http://blogs.usask.ca/iportal/
• Facebook account: http://www.facebook.com/pages/Saskatoon-SK/Murray-
Library-University-of-Saskatchewan/240860042050
• SlideShare account: http://www.slideshare.net/fichter/40-plus-cool-tools-for-
library-webmasters
• YouTube Channel: Murray Library - University of Saskatchewan
http://www.youtube.com/user/murraylibraryuofs
• Ask Us; Meebo for live chat - http://library.usask.ca/askus/index.php


• iPhone App for U of S includes Library catalogue
http://www.usask.ca/its/services/iusask/
• Library News Blog http://library.usask.ca/blog with channels/categories for each
branch blog. Special services like iPortal eg. http://blogs.usask.ca/iportal/, Data
Library Services, etc have news blogs. Special topic blogs such as the eResources
News: http://library.usask.ca/eresources/ .
• RSS feeds for new acquisitions: New resources organized by library locations.
• U of S Library redesign http://www.slideshare.net/guesta0c617/university-of-
saskatchewan-home-page-redesign
• Slideshare: fichter for iportal Demonstration of "Our Legacy" Aboriginal Web Site
http://www.slideshare.net/fichter/demonstration-of-our-legacy-aboriginal-web-site
• Wikis: examples of librarians and library team wikis: Saskatchewan Legislation
Research Guide, Reference Support Group,
• Website Editors' Group, Library Systems and Information Technology, etc. https://
wiki.usask.ca/
• Google Docs: Calendar: Library Events http://library.usask.ca/calendar.php,
library staff use Google Docs for some teams, professional work
• Web 2.0 Training – 23 Thing Program
• Mobile Library site and services – book a study room, is a computer free, in
development
• Mobile campus tour - in development by archivist and librarian

• Darlene Fichter, Data Library Coordinator (wrote a chapter in Nicole Engard's
Library Mashups).
• See http://library2.usask.ca/~fichter/ for publications, many about social media
• Wilson, Virginia (2008). Post-secondary students prefer IM to E-mail for personal
and social communication. http://hdl.handle.net/10388/277 .


• Duncan, Vicky; Fichter, Darlene (2004). What words and where? Applying usability
testing techniques to name a new live reference service. Available electronically from
http://hdl.handle.net/10388/37 .

24. University of Toronto Library - http://www.library.utoronto.ca/home/
• Fair amount of blogging but blogs are separated. No central linking from homepage
• Rochelle Mazar, Emerging Technologies Librarian http://www.mazar.ca/
• Dentistry Library http://uoftdentistrylibrary.blogspot.com/
• Law Reference Service http://bllreference.wordpress.com/
• University College Library Blog http://uclibrarian.wordpress.com/
• http://delicious.com/Gersteinweb (Gerstein Science Library)
• Some libraries have Facebook accounts: Gerstein:
http://www.facebook.com/pages/Toronto-ON/Gerstein-Science-Information-
Centre/60080681417
• Twitter account: http://twitter.com/uoftlibraries
• YouTube channel: http://www.youtube.com/user/UTMLibrary (not used, much)
• http://rcat.library.utoronto.ca/seminars/using-social-bookmarking
• http://resource.library.utoronto.ca/contest/contestwinners.cfm
• http://www.utm.utoronto.ca/library/instruction/projects.html
• More Twitter feeds found but took some digging
• http://twitter.com/LaskinLawLib;
• inactive http://twitter.com/uoftlibraries
• Seminars offered on different topics such as academic library 2.0
• Using Social Bookmarking and Newsfeeds to Manage Information
• Web 2.0 Technologies: In Plain Language! A few more...
• I Love the Library Contest:
http://resource.library.utoronto.ca/contest/contestwinners.cfm


• Site has “comment on this page” feature; staff development webcasts
http://discover.library.utoronto.ca/staff-development/webcasts/
• Projects related to 2.0 at U of T Mississauga:
http://www.utm.utoronto.ca/library/instruction/projects.html
• Delicious account for http://delicious.com/Gersteinweb

25. University of Victoria Library - http://library.uvic.ca/index.html
• Twitter account: http://twitter.com/uviclib
• YouTube channel: http://www.youtube.com/user/uvicmediacommons
• RSS for Library News Blog featured on home page –
http://blogs.library.uvic.ca/index.php/news/
• RSS for Featured Resources Blog on home page -
http://blogs.library.uvic.ca/index.php/featured/
• All Library blogs page - http://blogs.library.uvic.ca/index.php/2008/12/04/uvic-
libraries-blogs-a-list-1
• Many individual subject librarian blogs
• UBC Medical Library Blog (For UVic Island Medical Program students and faculty)
• Women's Studies Blog @ McPherson Library
• UVic Library Twitter account – http://twitter.com/uviclib posts via individual
librarian blogs (see above). Several librarians have individual Twitter accounts
• UVic Libraries Facebook page - http://www.facebook.com/pages/Victoria-
BC/University-of-Victoria-Libraries/5916857705 note: Twitter and Facebook icons
appear on libraries homepage
• Mobile library web site: http://triton.library.uvic.ca/calapp/home.html
• Summon @ UVic Libraries has a mobile version – go to
http://uvic.summon.serialssolutions.com on your mobile device
• Virtual Reference Service – http://library.uvic.ca/site/vref/default.html plus
AskAway widgets embedded in the catalogue and subject guides pages


• Several librarians use Meebo chat widgets on Subject pages – [example
http://libguides.uvic.ca/nurse]
• UVic Library YouTube channel - http://www.youtube.com/user/uviclibrary
• No librarian position but an Emerging Technologies Group was established in 2010
as part of the UVic Libraries Operational Plan 2010-2011
• Web 2.0 @ UVic Libraries – program was run as a pilot program for staff in 2007
• Raworth, R. Academic integrity, fair dealing & social media in the classroom & beyond: a
discussion. Feb 2010 http://www.slideshare.net/raworthr/academic-integrity-fair-
dealing-social-media-feb-4

26. University of Waterloo Library - http://www.lib.uwaterloo.ca/
• Web 2.0 training Program: http://blogs.lib.uwaterloo.ca/web20/
• polls on main page; multiple ways to chat with librarians ie. meebo /Skype
• List of blogs: http://blogs.lib.uwaterloo.ca/
• http://www.lib.uwaterloo.ca/asklib/index.html
• Individual branches, eg. Facebook account:
http://www.facebook.com/pages/Waterloo-ON/Davis-Centre-Library-University-
of-Waterloo/8766861410
• Flickr account: http://www.flickr.com/photos/48169267@N08/
• Twitter account: http://twitter.com/uwlibrary
• YouTube channel: http://www.youtube.com/user/UWlibrary
• Nancy Collins, Communications and Liaison Librarian; Esther Millar, Co-ordinator,
Library Communications & Web Management http://blogs.lib.uwaterloo.ca/web20/
• Article about Foursquare in News section:
http://www.lib.uwaterloo.ca/newsatlib/100708/foursquare.html



27. University of Windsor Leddy Library - http://web4.uwindsor.ca/library
• http://infoservices.uwindsor.ca/news
• http://infoservices.uwindsor.ca/askON/
• Facebook account: http://www.facebook.com/Leddy.Library
• Flickr account: http://www.flickr.com/photos/leddylibraryweblog/
• Twitter account: http://twitter.com/LeddyLibrary


28. University of Western Ontario Libraries - http://www.lib.uwo.ca/
• Education Library is most active branch in use of social media
• http://www.lib.uwo.ca/blogs/education/
• Facebook account: http://www.facebook.com/pages/London-ON/Education-Library-
at-The-University-of-Western-Ontario-London-Ontario/124606290913265?
ref=ts&__a=6
• SlideShare account: http://www.slideshare.net/featherr
• Twitter account: http://twitter.com/UWOEducLibrary


29. York University Libraries - http://www.library.yorku.ca
• Feedback button on the right side of webpage is a great feature
• Sarah Coysh, E-Learning Librarian, http://www.yorku.ca/scoysh/
• Collaborative tools: http://www.library.yorku.ca/ccm/Home/collaborative-
tools/index.en?g11n.enc=UTF
• Twitter feed: http://twitter.com/yorkulibraries
• Roadmap: gamelike sequence designed to introduce students to library
http://www.library.yorku.ca/roadmap/


CARL ABRC social media environmental scan 2011

CARL ABRC social media environmental scan 2011

Recomendados

Recomendados

Mais conteúdo relacionado

Mais procurados

Mais procurados (20)

Semelhante a CARL ABRC social media environmental scan 2011

Semelhante a CARL ABRC social media environmental scan 2011 (20)

Último

Último (20)

CARL ABRC social media environmental scan 2011