http://www.brightwave.co.uk/beyond-the-course
This presentation was originally delivered by Charles Gould (Managing Director, Brightwave) at Beyond The Course in Edinburgh on 12 June 2012.
About this session
Over the years Brightwave has helped many world-leading organisations tackle business challenges with e-learning. In many cases, this has taken the form of courses, the formats of which are familiar to most of us. Yet our approach to e-learning has evolved.
While the core imperatives may have remained the same (a business need, a specific audience, measurable change in behaviour and a clear message/content), the tools and resources available to our designers are proliferating. The role of the learning designer has become more complex, more wide-reaching and arguably more valuable. In this session, Charles will draw from recent experience at Brightwave, including the latest thinking from its design team to address some very current questions.
Is the course really dead? When might it still be appropriate?
How do we meet organisational needs while exploiting less formal learning?
What resources and tools are being harnessed to replace or supplement the course?
How do we enhance learning using communications, social media and mobile technology?
What new opportunities do learning designers have and how should they use them?
In what direction are organisations moving if they are moving beyond the course?
3. SESSION OVERVIEW edit Master title style
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Speaker: Charles Gould (Managing Director, Brightwave)
Over the years Brightwave has helped many world-leading organisations tackle
business challenges with e-learning. In many cases, this has taken the form of
courses, the formats of which are familiar to most of us. Yet our approach to e-
learning has evolved.
While the core imperatives may have remained the same (a business need, a specific
audience, measurable change in behaviour and a clear message/content), the tools
and resources available to our designers are proliferating. The role of the learning
designer has become more complex, more wide-reaching and arguably more valuable.
In this session, Charles will draw from recent experience at Brightwave, including the
latest thinking from its design team to address some very current questions.
•Is the course really dead? When might it still be appropriate?
•How do we meet organisational needs while exploiting less formal learning?
•What resources and tools are being harnessed to replace or supplement the course?
•How do we enhance learning using communications, social media and mobile
technology?
•What new opportunities do learning designers have and how should they use them?
•In what direction are organisations moving if they are moving beyond the course?
8. E-mosaics: Agile learning for the workplace
What are common objections to e-learning courses?
Boring
9. E-mosaics: Agile learning for the workplace
What are common objections to e-learning courses?
Boring
Too long
10. E-mosaics: Agile learning for the workplace
What are common objections to e-learning courses?
Boring
Too long
Irrelevant
11. E-mosaics: Agile learning for the workplace
What are common objections to e-learning courses?
Boring
Too long
Irrelevant
Expensive
12. E-mosaics: Agile learning for the workplace
What are common objections to e-learning courses?
Boring
Too long
Irrelevant
Expensive
Impersonal
13. E-mosaics: Agile learning for the workplace
What are common objections to e-learning courses?
Boring
Too long
Irrelevant
Expensive
Impersonal
Forced to do it
14. E-mosaics: Agile learning for the workplace
What are common objections to e-learning courses?
Boring
Too long
Irrelevant
Expensive
Impersonal
Forced to do it
Inaccessible
15. What do organisations actually need?
Innovate, contribute, develop
BUT
Organisations need employees to
perform and comply.
16. Why learn?
3,000 staff need to operate a critical new
business system
15,000 professional services staff must adhere
to legal and regulatory obligations as they carry
out their jobs
8,000 retail staff must be able to answer
customer questions about a new product
1,500 call centre staff up to speed with
procedures asap
17. Agile learning for the workplace
How can we make e-learning more effective?
How can we deliver 'more for less'?
How can we use the gamut of tools and
resources available?
23. A mosaic approach: Agile learning for
the workplace
A new kind of blend
24. A mosaic approach: Agile learning for
the workplace
A new kind of blend
Tough assessments
25. A mosaic approach: Agile learning for
the workplace
A new kind of blend
Tough assessments
Use of existing resources
26. A mosaic approach: Agile learning for
the workplace
A new kind of blend
Tough assessments
Use of existing resources
Make new content count
27. A mosaic approach: Agile learning for
the workplace
A new kind of blend
Tough assessments
Use of existing resources
Make new content count
Study guides: 'navigator'
30. More for less
More focus on performance/change
Less time wasted for learners who
already can
31. More for less
More focus on performance/change
Less time wasted for learners who
already can
More use of what's available
32. More for less
More focus on performance/change
Less time wasted for learners who
already can
More use of what's available
Less spent on repurposing content
33. More for less
More focus on performance/change
Less time wasted for learners who
already can
More use of what's available
Less spent on repurposing content
More precision
34. More for less
More focus on performance/change
Less time wasted for learners who
already can
More use of what's available
Less spent on repurposing content
More precision
Less noise and irrelevance
35. More for less
More focus on performance/change
Less time wasted for learners who
already can
More use of what's available
Less spent on repurposing content
More precision
Less noise and irrelevance
More flexibility
36. More for less
More focus on performance/change
Less time wasted for learners who
already can
More use of what's available
Less spent on repurposing content
More precision
Less noise and irrelevance
More flexibility
Less herding
46. Agile learning for the workplace
How can we make e-learning more effective?
Communications
-Teasers and trailers
-Emails, texts and tweets
Learn & Assess
-80/20: existing/new content
-High-impact bespoke materials
-'Driving test' assessments
Top-up
-Refreshers and updates
-Mobile and online quizzes
47. The role of the learning designer has
never been more complex or more
valuable.