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Communicating Using Our
Strengths
Foundations to
Communications
Foundations to Communications



           Words                 7%
        Tone                 38%
    Body
Language                     55%
Foundations to Communications
Foundations to Communications
Foundations to Communications
POLL: When do you find yourself talking more than
listening and observing?


             In meetings

             In face-to-face conversations

             Over the phone

             All the above
Leadership Communications
Leadership | Competencies
Leveraging Values Progression

                                                    Value       Competencies
                                                    Overall     • Vision
                             Business               Business    • Strategic / Financial Decisions
                             Manager                Strategy    • Operating Mechanisms
                             (President/CEO)                    • Reflect / Analyze
                                                                -------------------------------------
                                                                • External Relationship
                                                    Value           Competencies
                  Managing                          •    Manage     •    Coaching / Development
                  Managers                               through    •    Crucial Conversations
                                                         Managers   •    Difficult Decisions
                                                    •    Strategy

                                 Value          Competencies
    Managing                     Work through   •       Communication
    Individuals                  Others         •       Delegation
                                                •       Accountability
Communicating with Style


    Inspire…

                              Be
                           Genuine…



 Deliver…
Understanding Your Audience
Questions?
Using Your Strengths for
Leading Others
What are Your Strengths?




                       Driven Coach
                       Supportive
               DeveloperInnovative
                                Courageous
                   Strategic Decisive
                         Resourceful Adaptable
                  Influential Planner
                        Collaborative
                        Inspiring
                               Integrator
                       Communicator
                           Learner
POLL: How clear are you on what your strengths are?


                   75-100%

                   50-74%

                   25-49%

                   0-24%
Johari Window Model
                                        (ask)
              known by self                                       unknown by self




                                          feedback solicitation
 known by
  others

              (1) open/free                                           (2) blind
   (tell)
             self-disclosure/exposure    shared                     others’ observation
                                         discov
                                          -ery


 unknown
 by others                                self-discovery



                (3) hidden                                         (4) unknown
Questions?
Potential Communication
Derailers
What are your Potential Communication Derailers?


Talking over others
Overuse of “I”
Emotional Outbursts
Overuse of email
Avoidance of difficult conversations
Getting the last word in
Your Communications Success
Plan
Steps to Success


Assess Your Strengths
Identify DeRailers
Assess Team Members Communication Needs
Identify Strengths to Leverage
Practice 1-1 communications
Johari Window for Team
Strengths and Communications Matrix

                                         Your Strengths
            Team Members
                                         Analytical – data driven;
  John          Carla          Rick      objective

Extrovert     Extrovert      Introvert   Context- historical; tried & true
  Detail     Big Picture      Detail     Discipline- ordered; planned
 Auditory   Action/Kinetic    Visual     Includer- include others;
                                         accepting

                                         Input- inquisitive
Wrap Up
What to Remember

                   Communications = backbone to leadership

                   Alignment: Words, Tone, & Body Language

                   Understand Audience Needs

                   Use your strengths

                   Develop techniques to limit derailers
Resources


                 Johari Window

            Strengths Finder 2.0, Tom
                  Rath (2007)


              Myers Briggs (MBTI)

                      DiSC
Beth Miller
beth.miller@executive-velocity.com
404.451.3726

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Communicating using our strengths

Notas do Editor

  1. Today we will be exploring who to leverage your strengths to increase your communication effectiveness because of the wide audienceReview the foundations of communications, then discuss the critical components to leadership communicationsUsing your strengths and explore derailersCreating a plan to improveThe goal today is to have ach of you take away one or two things that can help you communicate more effectively, some of this may not be new and it will be a reminderBe prepared to answer questions, I will be calling on participants
  2. Interpretation of communications as it relates to emotionscomes from: words 7%, tone 38%, body language 55% congruence requiredExample: The project report you delivered was incomplete and needs more work.
  3. Talking v Listening v ObservingEye contact, posture, mirroring, handshake, facial expressionsDon’t get this with written communications
  4. Questions: If in fact tone and body language make up over 90% of interpretation on emotions, what situations would you want to have face to face communications?Performance issues
  5. Emotional Intelligence this is more art than science an is a factor in effectively communicating with othersSelf-awareness – the ability to know one's emotions, strengths, weaknesses, drives, values and goals and recognize their impact on others while using gut feelings to guide decisions.Self-regulation – involves controlling or redirecting one's disruptive emotions and impulses and adapting to changing circumstances.Social skill – managing relationships to move people in the desired directionEmpathy - considering other people's feelings especially when making decisions andMotivation - being driven to achieve for the sake of achievement
  6. NOTE: communications is the backbone
  7. AgeBig Picture v DetailIntrovert v ExtrovertNOTE: Myers Briggs or DiSC assessments
  8. Talking over othersOveruse of “I”Emotional OutburstsOveruse of emailAvoidance of difficult conversationsGetting the last word in
  9. Assess Your StrengthsIdentify DeRailersAssess Team Members Communication NeedsIdentify Strengths to LeveragePractice 1-1 communicationsJohari Window for Team
  10. Which team members would you think this person have the most difficulty communicating with?
  11.  Communications backbone to leadershipdeliver the message for understanding, inspire others to act by leveraging your strengths) (emotional intelligence)
  12. Johari WindowStrengths Finder 2.0, Tom Rath (2007)Myers Briggs (MBTI)DiSC