When most people hear the word governance, they think of some guy in a suit or a uniform telling them what they can and can’t do. That's not entirely true.
9. SharePoint Governance
• Governance- What is it? (slide 1)
• Planning – What do people need?
• Standardization – What features are we going to
provide to fulfill this? (maintain consistent branding,
features, etc.)
• Staffing – How do you manage the demands? Are
their people in place to handle this?
• Adoption – Involve the users in the process. Track
functionality and make sure it fits the user stories.
• Documented SLAs – Make sure data is documented
and prepared for disaster recovery.
• Test DR/SLAs – Most times a small detail is the cause
for failed disaster recovery. Make sure to test!
10. SharePoint Governance
• Governance- What is it? (slide 2)
• Monitoring – Have a plan in place. If you are
monitoring something, what are you monitoring
against?
• Patch/Upgrade Management – Need to have a QA
farm. (If not, you are counting on “luck”. Mimic your
production farm.)
• Continuous Improvement – Set a timeframe to revisit
steps 1-9; Has something changed? Make sure there
is a time set in place to re-evaluate.
• Self-evaluation – What are we doing to self-
evaluate? What are you using to say, “How are we
doing?”
• Roadmap, rinse, repeat
11. QUESTIONS…
Do you have any
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Upcoming Events
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• Nashville, TN | 10/29 @ 7:30am CST
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• Chattanooga, TN | 11/13 @ 8:00pm EST
SCOTT
What do you need to see today to make this event worth your time?
How many of you have a governance plan in place?
What does it entail/contain?
When was it written?
When was the last time it was reviewed?
Service – Yes, it is our job to provide a service to our end users.
Satisfaction – Really this is Business Continuity, but I needed another “S”.
Sustainability – Lots of facets. Our performance, SLA’s relevance, business changes, etc.
Planning
Determine current feature needs, project future feature needs.
Phased Releases
Show Progress
Show people that they are being heard
Standardization
Feature Selection
Branding
Architecture
Staffing
Can you handle your demand?
Skill sets?
Adoption
Training
Evangelism
Document Your SLAs
C-Y-A – Who should drive DR/Business Continuity???
IT
Users
Regulatory
RTO vs. RPO
Touch on digging into what users really need, versus what they think they need…be comprehensive.
Three real levels of backups:
OOB, SQL, and SharePoint recovery
Usually rebuilding the farm.
High RTO
Third party tools
"Hot Sites” (DB mirroring, transaction log shipping, 3rd party real time replication strategies.
Best when designed into the systems, and harder to retrofit the more a farm scales
Test your SLAs
Recovery time objectives
Recovery point objectives
Are these different in different areas of your organization?
Operational Maintenance (databases and Windows Updates)
Capacity plans
Monitoring
Ensuring Environment Health (can’t guarantee uptime without health management)
Performance Monitoring and logging
Define where you bump based on monitoring
Patch and upgrade management
Cumulative Updates are NOT service packs.
Microsoft does a great job; but even they make mistakes. Trust them with your QA environment; trust yourself with your production environment when it comes to patch deployment.
Test test test ANY patch prior to production deployments.
Continuous Improvement
Have a plan for re-evaluating your overall Governance Plan
Don’t let it gather dust
Are you avoiding growth, due to bad Governance? Is your governance plan working?
Self-Evaluation
Feedback
Are you meeting your SLAs?
Are your solutions being utilized?
Did you meet demand?
Did you pass your tests?
Roadmap, Rinse, Repeat
What has changed?
Are your SLAs still relevant
Are they achievable
What have you learned?
Are you now a company who acquires businesses?
Informal slide showing what Governance consists of. This may not be comprehensive…not sure it will ever be comprehensive, i.e. always evolving.
Informal slide showing what Governance consists of. This may not be comprehensive…not sure it will ever be comprehensive, i.e. always evolving.