1. ANIKET SRIVASTAVA
Anisms18@gmail.com
+917827970517
Professional Summary:
 3 Years of working experience as Desktop Engineer.
Good understanding of System Support, Installation, Configuration & Maintenance of various vendor products.
 Ability to Perform Under a High Pressure Work Environment, Self-Motivated and Goal Achievement.
 Responsible for Technical Support, including identifying and resolving Daily basic technical issues occurring in
Laptop, Desktop, Windows &LAN.
 Good hands on experience Backup & Restore of Mails, Profiles & Address Books in Mailing Client MS
Outlook /MS Outlook Exchange Server.
 Expertise in various OS like Windows XP, Windows7 & 8.
 Support Software,Application related issue of in Company User via Remote Control Tool Team Viewer, VNC,
Remote Desktop, Intel admin.
Work Experience:
 NR Technoserve Pvt.Ltd.
 Alethe consulting Pvt.Ltd.
 As Desktop Engineer
 since 8th
Oct 2013 to Feb. 2016 presently working with Alethe consulting from Feb. 2016 to till date
Job Responsibilities:
 Remote Management through Team Viewer, VNC, Remote Desktop to solve Windows and Software issue.
 MS Outlook Installation, configuration, management and troubleshooting, backup/restore.
 Installation and troubleshooting of all kinds of applications used in Company.
 Handling customer escalations and proving solutions for the same.
 Troubleshooting issues in Mails, operating systems, desktop software, servers and networking device.
 Configure access to Shared Folders, Manage shared Folder Permissions, Configure file System
Permissions, Ownership of files and folders.
 Installation, Customization and Administration of Windows XP & Windows 7 .
 Configuration of New user Profile, IP Address and LAN.
 Create stock inventory list all call lock hardware.
 Check server temperature 3 times in a day.
 Installations of Scanner,Printer of different vender(HP, &Cannon)and trouble shoot the Setting and
Configuration. .
 Solve internet related problem Configuration Basic TCP/IP Setting.
Technical Skill:
 Operating Systems: Windows XP, Windows 7, Windows 8.
 Remote Management Tool: Team Viewer, VNC, Remote Desktop Connection.

2.  Mailing:Microsoft Outlook, Outlook Express.
 Antivirus: McAfee antivirus.
 Networking: Installation & Troubleshooting of LAN.
Academic Qualification:
Course/Examinations University/Board Passing Year Percentage %
B.C.A V.B.S Purvanchal
University
2010 61 %
12th U.P. Board 2007 52 %
10th U.P. Board 2005 59 %
Personal Detail:
 Father‘s name : Mr.Ramakant Srivastava
 Date of Birth : 1st
March 1990
 Marital Status : Single
 Leisure interests : Travelling.
 Languages : English, Hindi
 Current Location :H.N 36,Pandey Bazar, Near Water Tank,Azamgarh, U.P – 276001.
Declaration:
I do hereby declare that all above information given are true to the best of my knowledge.
Date: Aniket Srivastava
Place: (Signature)