This document provides a quarterly business report for the second quarter of fiscal year 2009. It includes summaries of key performance indicators and metrics in areas such as hiring, background checks, business losses, security operations, investigations and compliance. Charts and graphs display regional and category breakdowns of metrics like incident levels, property losses and recoveries, and emergency response plan deployment.

1. Fiscal Year: FY09 Quarter: Q2 Month: December
Business Insight
Hiring Process Performance Background Check Adjudications
Business Losses Supply Chain Losses
Executive Travel Support Critical Incidents Incident Types & Severity Levels by Region
Global Security Operational Scorecard
Strategic Business Measures & KPI's
6%
14%
69%
11%
EMEA
0
200
400
600
800
1000
1200
0
1
2
3
4
5
6
7
8
9
10
Jul
Q1
Aug Sept Oct
Q2
Nov Dec Jan
Q3
Feb Mar Apr
Q4
May Jun
No Checks No Hires NH Starts FTE Hires
29
34
20
33
11
13
12
61
92
0
10
20
30
40
50
60
70
80
90
100
Q1 Q2 Q3 Q4
Campus Local ConUS Intl Details
0
5
10
15
20
25
30
35
Jul
Q1
Aug Sept Oct
Q2
Nov Dec Jan
Q3
Feb Mar Apr
Q4
May Jun
Pre Mtgs Adj Mtgs Pre Letters Adv Letters
-
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
180,000
Jul
Q1
Aug Sept Oct
Q2
Nov Dec Jan
Q3
Feb Mar Apr
Q4
May Jun
MS Prop Loss Laptop Loss MS Prop Recover
-
100,000
200,000
300,000
400,000
500,000
600,000
700,000
Jul
Q1
Aug Sept Oct
Q2
Nov Dec Jan
Q3
Feb Mar Apr
Q4
May Jun
MS Prop Loss MS Prop Recover
48%
14% 3%
28%
7%
0%
AMERICAS
37%
0%
50%
13%
0%
ASIA
26%
13%
40%
18%
3%
GLOBAL
Natural Man-made Terrorism
Political Health Emp Issues
FY09 Global Security Operations 1/24/2015 Page 1

2. Fiscal Year: FY09 Quarter: Q2 Month: December
Global Security Operational Scorecard
Strategic Business Measures & KPI's
Business Insight - Revenue Influence Initiative
Recorded Revenue Influenced Lead Source Distribution Revenue Influence Initiative Engagements & Opportunities Open vs. Closed Opportunities & Engagements
Business Excellence
Global Standards & Compliance
Emergency Response Plans Incident Management Plans
Site Distribution Region Sites ERPs Deployed Exercised ERP Deployment Region Sites IMPs Deployed Exercised IMP Deployment
AMERICAS AMERICAS
LATAM 33 28 85% 41% LATAM 33 1 3% -
NORTH AMERICA 70 53 76% - NORTH AMERICA 70 53 76% -
ASIA ASIA
APAC/JPN 43 30 70% 77% APAC/JPN 43 3 7% -
CHINA 22 10 45% 90% CHINA 22 1 5% -
SW ASIA 15 15 100% 100% SW ASIA 15 0 0% -
EMEA EMEA
W EUROPE 40 30 75% 77% W EUROPE 40 2 5% -
SW EUROPE 29 26 90% 38% SW EUROPE 29 4 14% -
MEA 40 32 80% 39% MEA 40 2 5% -
CEE 57 25 44% 67% CEE 57 4 7% -
GLOBAL SUMMARY 349 249 71% 66% GLOBAL SUMMARY 349 70 20% -
Lenel Deployment Vendor Compliance Program
Region Sites w/ Lenel w/o Lenel Lenel n/a Access Alarm Video Complete
AMERICAS
LATAM 33 14 11 8 55% 58% 64% 67%
NORTH AMERICA 223 180 25 13 86% 86% 82% 82%
ASIA
APAC/JPN 43 31 5 8 89% 89% 73% 89%
CHINA 22 14 0 8 93% 100% 100% 100% Placeholder - Metric for Vendor Compliance to be Defined
SW ASIA 12 7 5 0 58% 58% 67% 58%
EMEA
W EUROPE 38 31 7 0 79% 74% 82% 83%
SW EUROPE 29 15 10 4 60% 60% 56% 66%
MEA 42 24 13 5 65% 65% 65% 73%
CEE 56 18 10 28 64% 61% 64% 79%
GLOBAL SUMMARY 498 334 86 74 72% 72% 73% 77%
Global Investigations Case Activity Cases by Tier Actual Cases vs. Estimated Activity
52%
16%
32% 25%
75%
97
107
103
99
85
39 39
30
38
29
0
20
40
60
80
100
120
140
160
0
5
10
15
20
25
30
35
INT
Internal
EPG
Customer Loyalty
PUB SMSP EPG
Sales Opty
PUB SMSP
Tour Present Collaborate Full GSOC
26
7 77
2
10
2
16
14
0
5
10
15
20
25
30
Tier 1 Tier 2 Tier 3
Completed In Progress Follow-up
$-
$200,000
$400,000
$600,000
$800,000
$1,000,000
$1,200,000
FY09
MS Rev Partner Rev
0
20
40
60
80
100
120
140
Oct
Q2
Nov Dec Jan
Q3
Feb Mar Apr
Q4
May Jun Jul
Q1
Aug Sept Oct
Q2
Nov Dec Jan
Q3
Feb Mar Apr
Q4
May Jun
Theft TOV
47%
17%
36%
0%
11%
18%
9%
11%
2%
49%
Act Mgrs EBC Lenel Other PPM Security
0%
11%
89%
0%
Tier 3 Tier 2 Tier 1 Tier NA
FY09 Global Security Operations 1/24/2015 Page 2