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5
                         Fear of past
6       Need for
                         messed up
        Flexibility
                           projects


           Hate          Until now the
    Process…..process   brand was more
      kill creativity      important
90%
                                                                                               Forces Governing Adoption
80%                                                                                            1. Operations Complexity
70%
                                                                                               2. Marketing Ecosystem
                                                                                               3. Technologically Ready
                                                                                               4. Need for KPI’s & Actionable
60%



50%                                                                                               Data
40%
                                                                                               5. Acquisition v. Retention
                                                                                                  Spend
30%



20%



10%



0%
      Project Mgmt   Digital Asset Mgmt   Email   CRM/SFA   Marketing DBMS   Lead Mgmt   Campaign Auto.   Event Mgmt   Spend Mgmt   Media
90%
                                                                                               Forces Governing Adoption
80%                                                                                            1. Operations Complexity
70%
                                                                                               2. Marketing Ecosystem
                                                                                               3. Technologically Ready
                                                                                               4. Need for KPI’s & Actionable
60%



50%                                                                                               Data
40%
                                                                                               5. Acquisition v. Retention
                                                                                                  Spend
30%



20%



10%



0%
      Project Mgmt   Digital Asset Mgmt   Email   CRM/SFA   Marketing DBMS   Lead Mgmt   Campaign Auto.   Event Mgmt   Spend Mgmt   Media
Microsoft Presentation for Chicago AMA CRM Event
Microsoft Presentation for Chicago AMA CRM Event
Microsoft Presentation for Chicago AMA CRM Event

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Microsoft Presentation for Chicago AMA CRM Event

  • 1.
  • 2.
  • 3.
  • 4. 5 Fear of past 6 Need for messed up Flexibility projects Hate Until now the Process…..process brand was more kill creativity important
  • 5.
  • 6.
  • 7. 90% Forces Governing Adoption 80% 1. Operations Complexity 70% 2. Marketing Ecosystem 3. Technologically Ready 4. Need for KPI’s & Actionable 60% 50% Data 40% 5. Acquisition v. Retention Spend 30% 20% 10% 0% Project Mgmt Digital Asset Mgmt Email CRM/SFA Marketing DBMS Lead Mgmt Campaign Auto. Event Mgmt Spend Mgmt Media
  • 8. 90% Forces Governing Adoption 80% 1. Operations Complexity 70% 2. Marketing Ecosystem 3. Technologically Ready 4. Need for KPI’s & Actionable 60% 50% Data 40% 5. Acquisition v. Retention Spend 30% 20% 10% 0% Project Mgmt Digital Asset Mgmt Email CRM/SFA Marketing DBMS Lead Mgmt Campaign Auto. Event Mgmt Spend Mgmt Media