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Harrison et al.                               Social Networks in the Telecommunication Industry


          The Role of Social Networks on Regulation in the
       Telecommunication Industry: The Discriminatory Case.

                                                by

                                                                                  *
                  Rodrigo Harrison, Gonzalo Hernandez and Roberto Muñoz
                                        September 2009




                                           Abstract

In a previous work we studied the equilibrium behavior in a telecommunication market
where two interconnected …rms compete, using linear pricing schemes, in the presence
of social networks among customers. We showed that social networks matter because
equilibrium prices and welfare critically depend on how people are socially related. In
this paper we extend the basic model to the nonlinear case, in particular, we consider
the cases when …rms can discriminate depending on the destiny of a call or, alternatively,
when they can use two part tari¤s. The standard regulated environment, in which the
authority de…nes interconnection access charges as being equal to marginal costs and …nal
prices are left to the market, is considered as a benchmark. The role of social networks is
shown to be crucial in this new context too, despite the fact it has been usually ignored
in the literature. Di¤erent regulatory interventions are evaluated in those environments.
    JEL codes: C70, D43, D60
    Keywords: Access charges, social networks, nonlinear pricing schemes, random regular
graphs.

1   Introduction

Over the last years several articles have been focused on the study of the equilibrium inter-
connection strategies in telecommunication markets, in a framework where heterogeneity
   * Harrison: PUC, Instituto de Economía (harrison@faceapuc.cl); Hernández: Universidad de Val-

paraíso, Facultad de Ciencias Económicas y Administrativas and Universidad de Chile, Centro de Mod-
elación Matemática (ghernandez@dim.uchile.cl); Muñoz: Universidad Técnica Federico Santa María, De-
partamento de Industrias (roberto.munoz@usm.cl).


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Harrison et al.                                 Social Networks in the Telecommunication Industry
of consumers is recognized (see for example Dessein (2004) and Hahn (2004), among oth-
ers).1 This approach has been a signi…cant improvement in the e¤ort to obtain more
realistic models.
    In a recent article (Harrison et al. (2008)) it is shown that the position in a social
network a¤ects the amount of calls that a consumer optimally decide to make. This result
is very intuitive because the more connections an individual has, the higher the number of
calls she makes, ceteris paribus. Moreover, the number of calls to any particular member
in the network should depend not only on prices, but also on how close they are in
social terms. This simple fact generates some important implications in the analysis of
equilibrium behavior when two interconnected …rms compete for customers.
    In the referred article we consider, as usual, that a …rm A has two sources of revenues:
its customer’ payments and the access charges that a rival …rm B pays to A in order
to complete calls originated in B but terminated in A. Our benchmark case consisted of
the standard regulated environment where interconnection access charges are de…ned by
the authority as equal to marginal costs while …nal prices, constrained to linear pricing
schemes, are left to the market. In such an environment we showed that social structure
matters, because equilibrium prices, consumer surplus and producer surplus depend on
network characteristics. In addition we studied the e¤ectiveness of two alternative reg-
ulatory interventions when consumers are socially connected. The …rst was oriented to
control access charges and the other was focused on reducing switching costs. Interestingly,
our results showed that the later is much more e¤ective even when standard regulation
emphasize the former.
    In this paper we generalize the horizontally di¤erentiated competitive model of Harri-
son et al. (2008) by permitting the use of nonlinear pricing schemes. Two kinds of schemes
are considered. First, when …rms can price discriminate depending on the destiny of a call,
and second, when two part tari¤s are feasible. Although the theoretical model permits
the presence of both e¤ects together, the simulations becomes very complicated, so we
numerically study the e¤ect of both schemes separately.
    Several papers are closely related to this article. The seminal papers are La¤ont et al.
(1998a,b) and Armstrong (1998). For an excellent review of the literature see Armstrong
(2002). The equilibrium behaviour of interconnected …rms in the presence of heterogeneous
consumers has been analyzed by Dessein (2004) and Hahn (2004), among others. However,
the use of social networks to model the connections among consumers has been introduced
by Harrison et al. (2006, 2008).
    The rest of the paper is organized as follows: In section 2 we develop the economic
model, including the agent’ demand, the …rms’problem and the general game played by
                           s
the two …rms. In section 3 we specialize the model to study the equilibrium e¤ects of
   1 For an excellent review of the literature see Armstrong (2002). The seminal papers are La¤ont et al.

(1998a,b) and Armstrong (1998).


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Harrison et al.                                         Social Networks in the Telecommunication Industry
discrimination depending on the destiny of the calls, while in section 4 we specialize the
general model of section 2 to study the role of two part tari¤s. Section 5 contains the
simulations performed under both pricing schemes and the main equilibrium results. The
conclusions are stated in section 6.


2     The Economic Model

The model closely follows Harrison et al. (2008) where we assumed the existence of a
social network, represented by a graph g. Nodes in the graph represent agents (indexed
by i 2 I) and the links show how people are socially interconnected. There are two …rms,
A and B, o¤ering horizontally di¤erentiated communication services (for example two
cellular companies) and consumers have to decide which …rm to subscribe to. In order
to make the a¢ liation decision, agents take into account the pricing schemes o¤ered by
each …rm and his or her own preferences for the services provided. It is assumed that
…rms’pricing schemes are constrained to be linear and nondiscriminatory. On the other
hand, the preferences are modeled in a similar way to a standard Hotelling horizontally
di¤erentiated model: each agent i in the social network (i.e. each node in g) is endowed
with a realization of a taste random variable xi , from a cumulative density function F
with support in [0; 1]: In what follows we assume that …rm A is “located” in 0 and …rm
B in 1. None of them provide the “ideal service” to agent i; positioned in xi (this would
be the case if some network were located precisely in xi ).

2.1     The Agent Demand

Consider the a¢ liation decision problem of agent i: If agent i decides to subscribe network
l = A; B then we will say that she belongs to the set Il                  I of subscribers to l. Agent i’s
demand for calls is represented by the vector qi = (qij )j2I;j6=i , where the generic element
qij is the number of calls that agent i makes to agent j: Then the gross utility of agent i
can be described as follows:2

                                                                                   1 1=
                                   X                                              qij
                                             tij
                     Ui (qi ) =                    u(qij )     with   u(qij ) =                        (1)
                                                                                  1 1=
                                  j2I;j6=i


where:
    : represent a discount in utility when agent i calls other agents located farther in the
network g. Accordingly, it satis…es 0 <                 < 1:
tij : it is the shortest distance (in terms of links) connecting agents i and j. We consider
    2 Notewe are assuming in this formulation that all the individual in the network can receive calls even
if he/she is not a¢ liated to A or B. This assumption is made for tractability but it is not so demanding
if we consider that a prepaid phone can always receive calls in a calling party pays regime.



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Harrison et al.                                   Social Networks in the Telecommunication Industry
                                                                                                     0
tij = 0; 1; 2; ::: so that if the agents are direct neighbors, the discount factor is                    = 1.
On the other hand if the agents i and j are not connected then tij = 1.
  : is a constant parameter representing the elasticity of demand, which is assumed to be
greater than 1 and independent of j.

                                                                                     b
    A typical pricing scheme applied for …rm A (analogous for B) is given by T (qA ; qA ) =
             b b
FA + pA qA + pA qA where FA is a …xed charge and pA is the price per call for a subscriber
                                                                                      b
in network A when she is calling another subscriber in network A (on net call), while pA
is the price per call for a subscriber in network A when she is calling a subscriber of B
                                   b
(o¤ net call). The notation qA and qA refers to the corresponding levels of on and o¤ net
calls, respectively.
    For practical reasons, we are going to assume that a disconnected individual can still
receive calls (for example in the …xed network). In such a case, the call is considered on
net.3
    Suppose that after observing the price schemes o¤ered by the …rms, agent i has to
decide which …rm to a¢ liate. In order to make that decision, she needs to …gure out her
net consumer surplus in both scenarios. If she decides to a¢ liate …rm A, the vector of
calls qi = (qij )j2I;j6=i to all her contacts in the network g is de…ned by:
                                      8                                                          9
                                      >
                                      >                                                          >
                                                                                                 >
                                      <                        X                    X            =
                           b
                  Wi (pA ; pA ) = max Ui (qi )           pA             qij   b
                                                                              pA           qij            (2)
                                   qi >
                                      >                                                          >
                                      :                         j6=i                j2IB         >
                                                                                                 ;
                                                              j2InIB

Solving this maximization problem, we obtain his/her demand’ components:
                                                            s

                                           p
                             qij (p) =     tij                         b
                                                         with p = pA ; pA                                 (3)


Intuitively, for the same price p, agent i makes more calls to contacts located closer in
the social network g than to those farther in it. Moreover, the possibility to discriminate
depending on the destiny of a call makes the number of calls depending also on where agent
j is a¢ liated. Therefore, plugging into equation 2 we get the indirect utility function:

                                          X              p1            X            p1
                                                                                    bA
                                                   tij    A                   tij
                                b
                       Wi (pA ; pA ) =                             +                                      (4)
                                                               1                         1
                                           j6=i                        j2IB
                                         j2InIB

    and an analogous result arise for …rm B.

    Consider the parameter t representing the unit cost associated to the fact that agent
   3 The assumption is not so demanding if we consider that standard plans typically consist of a number

of minutes to be used on net or to …xed lines, and a di¤erent package for o¤ net calls.


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Harrison et al.                                          Social Networks in the Telecommunication Industry
i; located in xi ; has to subscribe to network A located in 0 or network B located in 1.
None of them provide the “ideal service” (this would be the case if some network were
located precisely in xi ) so the cost of selecting a service di¤erent from i’ preferred one is
                                                                             s
                   P        tij                                          P
assumed to be xi t j6=i         if agent i selects network A or (1 xi )t j6=i tij if network
                             j2I                                                                      j2I
B is preferred.4 It is important to note that in this model we assume that agent i incurs
in a discounted disutility for calls due to the imperfect matching between her preferences
and the service provided, where the discount appears because the imperfection is more
annoying the closer is agent j to i in the social network. The total cost of imperfect
matching is the sum of all the pairwise discounted costs. In addition, note that the cost
to agent i of an imperfect service to call agent j is assumed independent of the number of
calls.5

     Let us de…ne the net surplus for consumer i when a¢ liates to …rm l (A or B) as:

                                                                                     X
                                                                                            tij
                                      b
                             wi (pl ; pl ; Fl ; xi )            b
                                                       Wi (pl ; pl )     Fl    txi
                                                                                     j6=i
                                                                                     j2I

     The preference for A or B depends on whether xi is to the right or to the left of a
critical value xi given by:


                                        b                         b
                               wi (pA ; pA ; FA ; xi ) = wi (pB ; pB ; FB ; 1           xi )

     If xi < xi , agent i prefers network A even considering that network A does not provide
                                              P      tij
him the ideal service (and has to pay txi       j6=i     by the imperfect matching). Solving
                                                             j2I
for xi , we got:


                                                                                    0                                        1
          1                                                                         B                              1         C
  xi =      +   i             b
                    [Wi (pA ; pA )     FA                 b
                                                (Wi (pB ; pB )         FB )]        @with         i   =        P       tij   A
          2                                                                                               2t   j6=i
                                                                                                               j2I


     Let us de…ne       i   = 0 if agent i prefers network A and                i   = 1 if agent i prefers network
B.
     Accordingly, the incentive compatibility constraint can be written as:
   4 This way to introduce transportation costs is di¤erent from Harrison et al. (2006), where the model

consider a standard Hotelling transportation cost, but the utility function is normalized instead.
   5 Alternative approaches would be to make the transportation cost dependent on the utility obtained

from the calls or dependent on the number of calls. Our selection is consistent with La¤ont et al. (1998a).
They do not consider, however, a discount factor because in their model agents are not connected through
a social network.




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Harrison et al.                                                 Social Networks in the Telecommunication Industry
                                                      8
                                                      > 0
                                                      >                if xi < xi
                                                      >
                                                      <
                                             i   =          0 or 1 if xi = xi                                               (5)
                                                      >
                                                      >
                                                      >
                                                      :     1        if xi > xi

      However, we also have to consider the option to remain disconnected. Agent i a¢ liates
to telecommunication services (one of the two …rms) if and only if


                                            b                        b
                             M ax fwi (pA ; pA ; FA ; xi ); wi (pB ; pB ; FB ; 1             xi )g    0


      equivalently, we can de…ne:



          b         b
  i (pA ; pA ; pB ; pB ; FA ; FB ; xi ;      i)      = (1                   b
                                                                i )wi (pA ; pA ; FA ; xi )   +               b
                                                                                                  i wi (pB ; pB ; FB ; 1    xi )


      and then, the individual rationality constraint for agent i is modeled by                                  i   such that:
                                                       8
                                                       < 0             if        <0
                                                                             i
                                                 i   =                                                                      (6)
                                                       : 1             if         0
                                                                             i

      Accordingly, for example, in order that agent i a¢ liates …rm A, it is necessary that
she prefers A to B (             i   = 0) and the net surplus from the a¢ liation to A should be no
negative (       i   = 1).

2.2      The Firm’ Problem
                 s

Assuming that each …rm pursues maximization of pro…ts, when access charges are given
                                                           b                   b
by aA and aB , …rm A (resp. B) will select its prices pA ; pA ; FA (resp. pB ; pB ; FB ) such
that:6

       max                    b         b
                      A (pA ; pA ; pB ; pB ; FA ; FB ; aA ; aB )       =
 pA ;bA ;FA 0
     p
 P           P                                                     P
      i2IA           j2InIB   qij (pA )(pA           co
                                                      A   cf ) +
                                                           A         j2IB   qij (bA )(bA
                                                                                 p p             co
                                                                                                  A    aB ) + FA        f   +
                       j6=i
 P           P
      i2IB   j2IA       qij (bB )(aA
                             p            cf )
                                           A
                                                                                                                            (7)
         7
where:
   6 Note that we have assumed that individuals not a¢ liated to …rms can be called at marginal termina-

tion costs.
   7 In what follows, when we solve an optimization problem, we always assume that g; f; co ; co ; cf ; cf ;
                                                                                          A    B    A    B
fxi gI and t are all given exogenously.
     i=1




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Harrison et al.                                Social Networks in the Telecommunication Industry
f : is the …xed cost incurred by a …rm when it a¢ liates a new subscriber.
co : is the cost of originating a call for …rm A (co is de…ned analogously).
 A                                                 B
cf : is the cost of terminating or …nishing a call for …rm A (cf is de…ned analogously).
 A                                                             B
aA : is the price or access charge that …rm A charges …rm B in order to terminate a call
from a subscriber of B to a subscriber of A (aB is de…ned analogously).

    The structure given in problem (7) is not convenient, because the individual rationality
and incentive compatibility constraints for customers are embeded in the sets where the
sums are calculated. In what follows we want to make explicit those constraints to facilitate
the algorithm to …nd the Nash equilibrium prices in the competition between …rms. In
order to do that, our goal will be to express both constraints in linear form, so as to write
…rm A’ problem as:
      s


                       M ax                b         b
                                   A (pA ; pA ; pB ; pB ; FA ; FB ; aA ; aB ;   ; )           (8)
                    pA ;bA ;FA 0
                        p




                   s:t: H1             z1 ;    2 f0; 1gI        (IC constraints)
                                                          I
                        H2             z2 ;    2 f0; 1g         (IR constraints)


    With this goal in mind, we separate the problem in two parts. First, we write the
a¢ liation decision as a system of inequality constraints and then, we write the objective
function as in (8). Even so, the dimension of the problem makes it unsolvable in the
general case, so we focus on two particular kinds of discrimination. In the …rst, we study
the role of price discrimination depending on the destiny of a call, but we set FA and
FB as equals to zero. In the second, we study the role of two part tari¤s, but we impose
     b           b
pA = pA and pB = pB .



3   Case I: Discriminating in Destiny

In order to simplify this case we can assume that for all the consumers the individual
rationality constraint is not binding, i.e.,      i   = 1 8i 2 I. Otherwise, adding a constant
to the utility function is enough to satisfy this condition. It is easy to see that       i   now
represents a¢ liation decisions and we can write:
                                       8
                                       > 0
                                       >              if bi < Lt
                                       >
                                       <                       i        i

                               i   =      0 or 1 if bi =      Lt
                                                               i    i                         (9)
                                       >
                                       >
                                       >
                                       : 1        if bi > Lt
                                                           i            i




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   where          i   is a I        1 column vector containing the a¢ liation decisions of agents other
than i, Li is a I                1 column vector and bi 2 I with:
                                                          R


                                                       1
                                         bi    = xi         1t e i (pA ; pB )
                                                                         b
                                                       2
                                         Li                                 b
                                               = e i (bA ; pB ) e i (pA ; pB )
                                                      p


where:


                        0           1                                      0                1
                       ei;1 (p; q)                                                  1
                    B        .      C                                  B           .        C                  0       1
                    B        .      C                                  B           .        C                      1
                    B        .      C                                  B           .        C
                    B               C                                  B                    C                B     .   C
                    B               C                                  B                    C                B     .   C
                    B ei;i 1 (p; q) C                                  B           i 1      C                B     .   C
       e i (p; q) = B
                    B
                                    C
                                    C                             i   =B
                                                                       B
                                                                                            C
                                                                                            C              1=B
                                                                                                             B     .
                                                                                                                       C
                                                                                                                       C
                    B ei;i+1 (p; q) C                                  B           i+1      C                B     .
                                                                                                                   .   C
                    B               C                                  B                    C                @         A
                    B        .      C                                  B           .        C
                    B        .
                             .      C                                  B           .
                                                                                   .        C                      1
                    @               A                                  @                    A                          I 1
                       ei;I (p; q)                                                  I
                                                   I 1                                          I 1


                                                             tij
                                                         i
                                         ei;j (p; q) =                    p1           q1
                                                              1


   The constraint (9) is still hard to incorporate in an optimization program. We would
like to have a linearized version of this constraint which should be impossed 8i 2 I.
   Consider M su¢ ciently high8 such that, for given i, the expression (9) is equivalent to
the following couple of inequations:



                                              Lt
                                               i     i       bi           M    i                                             (10)
                                              Lt
                                               i     i       bi + M (1                  i)



   In e¤ect, when bi < Lt
                        i                 i   holds, agent i is forced to choose                      i   = 0 otherwise (i.e. by
selecting     i   = 1) the second inequality in (10) is violated. An analogous argument applies
when bi > Lt
           i            i.       In the case when bi = Lt
                                                        i             i   the inequalities in (10) are satis…ed with
either   i   = 0 or          i   = 1.
   As a result, the vector of a¢ liation decisions must satis…es the following system of
linear inequations:
  8A   feasible de…nition of M is given in the Appendix.




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                                                     I     I
                                                    H1    z1

   where:


      2                                         3
             M           (LD )t
                           1
     6                                          7                   2               3
     6  M                (LD )t                 7                              b1
     6                     1                    7
     6                                          7                   6               7
     6 (LU )t              M                D t 7
                                        (L2 ) 7                     6 b +M          7
     6     2                                                        6 1             7
     6                                          7                   6               7
     6 (LU )t             M            (LD )t 7                     6     b2        7                       0         1
     6   2                               2      7                   6               7
     6   .                .               .     7                   6               7
     6   .                .               .     7                   6 b +M          7                       B   C
                                                                                                                  1
     6   .                .               .     7                   6 2             7                       B . C
 I   6
H1 = 6                                          7              z1 = 6
                                                                I
                                                                         .          7                      =B . C
     6 (LU )t              M                D t 7
                                        (Li ) 7
                                                                    6
                                                                    6    .
                                                                         .
                                                                                    7
                                                                                    7                       @ . A
     6     i                                    7                   6               7
     6                                          7                   6    .          7                             I
         U t
     6 (Li )              M            (LD )t 7
                                         i                          6    .
                                                                         .          7                                     I 1
     6                                          7                   6               7
     6   .                .               .     7                   6               7
     6   .
         .                .
                          .               .
                                          .     7                   6     bI        7
     6                                          7                   4               5
     6                                          7
     6                    (LU )t         M 7                          bI + M
     4                      I                   5                                   2I 1
                         (LU )t
                           I             M
                                                2I I


   and:


            0              1
              Li;1
           B    .          C
           B    .          C                                                               0           1
           B    .          C
           B               C       0        1                  0           1                   U
           B               C                                                             B         i   C
           B Li;i 1        C           LU
                                        i
                                                                   U
                                                                       i                 B             C
      Li = B
           B
                           C
                           C
                                   @        A             i
                                                               @           A            =B     i       C
           B Li;i+1        C           LD                          D                     @             A
           B               C            i                           i                          D
           B    .          C                                                                    i
           B    .
                .          C
           @               A
                  Li;I

                                       I
                                                                                    b b
   It is convenient to emphasize that H1 depends on the vector of prices (pA ; pB ; pA ; pB )
                                          I
because Li does for each i. Analogously, z1 also depends on the vector of prices because
bi does for each i.

   Consider now the objective function for …rm A, established in equation (7), but in the
absense of …xed charges:




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Harrison et al.                                               Social Networks in the Telecommunication Industry


                                                                      X X                                                             X X
    I
                 b b
    A (pA ; pB ; pA ; pB )   = (pA         co
                                            A         cf )pA
                                                       A
                                                                                       tij
                                                                                             + (bA
                                                                                                p               co
                                                                                                                 A    aB )bA
                                                                                                                          p                          tij

                                                                      i2IA j6=i                                                       i2IA j2IB
                                                                          j2IA
                                    X                                         X X
                                           f + (aA               cf )bB
                                                                  A p
                                                                                               tij

                                   i2IA                                       i2IB j2IA


      and using the de…nition of           i    we have:


                                                                                  XX
         I
                      b b
         A (pA ; pB ; pA ; pB ;   ) = (pA               co
                                                         A           cf )pA
                                                                      A
                                                                                               tij
                                                                                                     (1          i )(1         j)
                                                                                  i2I j6=i
                                                                                      j2I
                                                                                    XX
                                                                                                     tij
                                           +(bA
                                             p              co
                                                             A         aB )bA
                                                                           p                               (1        i) j
                                                                                    i2I j2I
                                                X                                                     XX
                                                       (1            i )f   + (aA         cf )bB
                                                                                           A p
                                                                                                                         tij
                                                                                                                               i (1      j)
                                                i2I                                                      i2I j2I


      Accordingly, the problem for …rm A has been transformed into:

                                                      I
                                    M ax                           b b
                                                      A (pA ; pB ; pA ; pB ; aA ; aB ;               )                                        (11)
                                   pA ;bA 0
                                       p



                                   I            I
                             s:t: H1           z1 ;          2 f0; 1gI              (IC constraints)


4      Case II: Two part Tari¤s

It is easy to see that the incentive compatibility constraint is a particular case of the
                                              b           b
analysis in the previous subsection with pA = pA and pB = pB . In such a case Li = 0
                  II
8i 2 I so matrix H1 is considerably simpler. Additionaly the expression for bi would
                                       1
naturally become bi = xi               2    1t e i (pA ; pB )                     i (FB      FA ). The interpretation for                       i,
however, is back to one of preferences instead of a¢ liation decisions.
      An analogous procedure let us to establish an N su¢ ciently high such that equation
(6) is equivalent to:


                                               0                 i      N     i                                                               (12)
                                               0                 i      N (1          i)


      As a result, the vector of market participation decisions must satisfy the following
system of linear inequations:



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Harrison et al.                                                   Social Networks in the Telecommunication Industry

                                                              II         II
                                                             H2         z2

   where:


         2                              3                               2                3
                 N                                                                  1
       6                             7                                6             7
       6                             7                                6             7
       6 N                           7                                6       1 +N 7
       6                             7                                6             7                            0         1
       6                             7                                6             7
       6                   N         7                                6           2 7                                  1
       6                             7                                6             7                           B   C
 II    6                             7                         II     6             7                           B . C
H2    =6                  N          7                        z2     =6       2+N 7                            =B . C
       6                             7                                6             7                           @ . A
       6 .                .        . 7                                6         .   7
       6 .                .        . 7                                6         .   7
       6 .                .        . 7                                6         .   7                                  I   I 1
       6                             7                                6             7
       6                           N 7                                6           I 7
       4                             5                                4             5
                                   N                                          I +N
                                            2I I                                           2I 1


                                                     II
   In this case, it is convenient to emphasize that H2 is independent of a particular
                                       II
vector of prices (pA ; pB ). However, z2 depends now on the vector of prices, …xed charges
and also on          i   because    i   does for each i.

   Consider now the objective function for …rm A; established in equation (7), but in the
absense of destiny based discrimination:



   II
   A (pA ; pB ; FA ; FB ; aA ; aB )         =
 P           P                                                      P
      i2IA       j2InIB       qij (pA )(pA         co
                                                    A    cf ) +
                                                          A            j2IB   qij (pA )(pA        co
                                                                                                   A       aB ) + FA   f   +
                   j6=i
 P           P
      i2IB   j2IA        qij (pB )(aA       cf )
                                             A


   Assuming symmetric access charges it becomes:

                               II
                               A (pA ; pB ; FA ; FB ; aA ; aB )         =
                              P          P
                                i2IA         j2I qij (pA )(pA           co
                                                                         A        cf ) + FA
                                                                                   A              f    +
                                             j6=i
                              P         P
                                i2IA     j2IB      (qji (pB )       qij (pA )) (a       cf )
                                                                                         A

   and using the de…nitions of                     i   and    i   we have:




Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009                                            239
Harrison et al.                                            Social Networks in the Telecommunication Industry

                   II
                   A (pA ; pB ; FA ; FB ; aA ; aB ;          ; )=
                  P                       P
                    i2I (1         i) i       j2I qij (pA )(pA              co
                                                                             A       cf ) + FA
                                                                                      A           f   +
                                              j6=i
                  P                       P
                    i2I (1         i) i   j2I      j   j   (qji (pB )       qij (pA )) (a      cf )
                                                                                                A
                                          j6=i

     Accordingly, the problem for …rm A has been transformed into:

                                              II
                               M ax           A (pA ; pB ; FA ; FB ; aA ; aB ;           ; )                    (13)
                              pA ;FA 0




                          II                   II
                    s:t: H1                   z1 ;          2 f0; 1gI            (IC constraints)
                              II               II                       I
                             H2               z2 ;          2 f0; 1g             (IR constraints)


5    Simulation Results

In this section we report the main simulation results. It should be noted that problems
(11) and (13) are nonlinear not only in the objective function, but also in the constraints,
because they depend on prices. For any given vector of prices the constraint can be solved
in    and/or      . Once       and/or          has been selected, we can evaluate the goal function
for the corresponding vector of prices, access charges,                              and     . We look for symmetric
equilibrium strategies among …rms.
     The default values for the parameters are given in Table 1. In the subsequent analysis
below, we depart from this setting in some key variables.

                              Table 1: Default Values for Parameters
                         elasticity of demand                                    =     1:2
                              discount factor                                    = 0:9
                           connectivity degree                                   d=8
                             origination cost                       co = co = 0:75
                                                                     A    B

                             termination cost                       cf = cf = 0:75
                                                                     A    B

                                    …x cost                                  f = 50
                              access charges                        aA = aB = 0:75
                        number of individuals                                I = 100
                                                                    8
                                                                    <  0:5 in case I
                           transportation cost                 t=
                                                                    : 0:25 in case II



Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009                                 240
Harrison et al.                             Social Networks in the Telecommunication Industry




          Figure 1: The impact of Connectivity degree on Consumer Surplus (CS).



      All the numbers in Table 1 were selected trying to conform a reasonable setting. For
example, Ingraham and Sidak (2004) have estimated that the elasticity of demand in US
for wireless services is between -1.12 and -1.29. The …xed cost (f ) has been selected in order
to represent 10% of ARPU (Average Revenue per User). On the other hand, origination,
termination and transportation costs are in the same order of magnitude reported by De
Bijl and Peitz (2002) in their simulations.

5.1     Results for Case I: Discrimination in Destiny
                                        I
In this case the structure of matrix H1 is complex enough for the constraint to admit
                                                                       P
                                                                       I
multiple equilibria. The criteria here was to select so as to minimize     i . In other
                                                                              i=1
words, the most favorable selection fo …rm A in terms of market share.
      Main results are summarized in …gures 1 to 3. In order to be able to compare with
reference cases, we also provide the results for the Ramsey and the monopoly case. In
Figure 1 we show the dependance of consumer surplus on the connectivity degree (d). The
connectivity degree is the average number of agents that an individual directly connect in
the social network. It is clear from the …gure that social structure matters.


                                                                              b
      Figure 2 reports the equilibrium results for both average prices (p and p) when access
charges are permitted to change. Both of them are above the Ramsey prices and by far
below monopoly prices, but the most interesting …nding is that for su¢ ciently low access
charges it is cheaper to call o¤ net than on net. The reason is simple, receiving calls from
the rival …rm is expensive, because the termination cost is higher than the access charge.

Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009            241
Harrison et al.                             Social Networks in the Telecommunication Industry




                                                   b
       Figure 2: Average equilibrium prices (p and p) as a function of access charges.



As a result, …rms try to attract high demand customers to avoid a high ‡ coming from
                                                                        ow
the rival network.

                                                                              b
      Figure 3 reports the equilibrium results for both average prices (p and p) when switch-
ing (transportation) costs are permitted to change. Both of them are above the Ramsey
prices, but they are closer than in Figure 2. It is interesting that for low switching costs
it is cheaper to call o¤ net than on net. The reason for this behavior, however, is quit
di¤erent from the case of access charge regulation described in Figure 2. If in equilibrium
b
p were higher than p then all the consumers would a¢ liate one network and, in the sta-
tic framework under analysis, the competition would be intensi…ed because who lose the
battle is out of the market. Moreover, given the rule to select among multiple equilibria,
the surviving …rm would be A.



5.2     Results for Case II: Two part Tari¤s

The case of nonlinear pricing schemes is di¤erent in several aspects. First, in this case an
important issue is participation at all in the market (   i   = 1 versus 0). Second, uniqueness
                                                                                     II
in the solution for a¢ liation decisions is guaranteed. This is because both matrix H1
     II
and H2 are "diagonal". The net e¤ect is that new algorithms are simpler than those
developed for case I.
      Some very preliminar results are summarized in …gures 4 to 6. In Figure 4 we show
the dependence of consumer surplus on the connectivity degree (d). As in the previous
case, it is clear from the …gure that social structure matters.


Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009            242
Harrison et al.                          Social Networks in the Telecommunication Industry




                                              b
  Figure 3: Average equilibrium prices (p and p) as a function of transportation costs.




         Figure 4: The impact of connectivity degree on Consumer Surplus (CS).




Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009       243
Harrison et al.                            Social Networks in the Telecommunication Industry




           Figure 5: Consumer Surplus as a Function of Average Access Charge.



    In order to study the relative e¢ ciency of the two kinds of regulations: access charges
v/s transportation costs, it is convenient to focus the analysis on the e¤ect of each variable
on Consumer Surplus. Figures 5 and 6 show that reductions in transportation costs have
a higher and predictable e¤ect on Consumer Surplus.




6   Conclusion

In this paper we have studied the equilibrium behaviour of agents in a market characterized
by the competition between two interconnected …rms providing services to consumers
related through a social network. Di¤erently from Harrison et al. (2008), we consider the
case where …rms can use nonlinear pricing schemes. As in the referred article, the results
showed that equilibrium outcome depends on the connectivity parameter d, showing that
social networks matter in the way how the market performs. As in the previous paper too,
our results showed that access charges regulation is less e¤ective than a policy oriented to
reduce switching costs.
    Some new results are particularly interesting. For example, when discrimination in
destiny is permitted, and access charge regulation has set access charges below marginal
costs, then in equilibrium o¤ net calls becomes cheaper than on net calls. On the other
hand, when two part tari¤s are feasible, consumer surplus is more e¤ectively increased by
a policy oriented to reduce switching costs rather than a policy focused on reducing access
charges.



Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009           244
Harrison et al.                            Social Networks in the Telecommunication Industry




            Figure 6: Consumer Surplus as a Function of Transportation Costs.



7   Acknowledgements

We thank Iñaki Iturriaga, Cristóbal Pérez and Miguel Aedo for valuable research assis-
tance in di¤erent stages of this research project. Roberto Muñoz thanks the support of
FONDECYT, research project number 11060033.


8   Appendix 1

The goal of this section is to de…ne valid values for the bounds M and N introduced in
equations (10) and (12) respectively.
    In the case of M the bounding process is quit similar to the case with linear pricing
schemes. It is easy to show that a valid bound is:

                         1                  h            1
                                                             i
                    M=     +         (I   1) P 1     P           + (F       F)
                         2       1
    where    = 1=2t and the underbar and upperbar represents the minimum and maxi-
mum possible value for the corresponding variable.
    On the other hand, from equation (12) and the de…nition of          i   we can write:




Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009             245
Harrison et al.                                                 Social Networks in the Telecommunication Industry



   j   i (pA ; FA ; pB ; FB ;   i )j   = j(1            i )wi (pA ; FA )      +     i wi (pB ; FB )j

                                       < jwi (pA ; FA )j + jwi (pB ; FB )j
                                                                X                              X
                                                                     tij                                      tij
                                         Vi (pA ) + FA + txi             + Vi (pB ) + FB + txi
                                                                             j2I                       j2I
                                                                             j6=i                      j6=i
                                               h    1                1
                                                                         i
                                                   PA       + PB
                                           I                                 + 2 F + tI
                                                                 1
                                                   "        1
                                                                                #
                                                        P
                                           +2 I                      + F + tI
                                                                 1




References

       Armstrong, M. (1998) Network Interconnection in Telecommunications, Economic
       Journal, 108, 545-564.

       Armstrong, M. (2002) The Theory of Access Pricing and Interconnection, Hand-
       book of Telecommunications Economics, Volume 1, Edited by Martin Cave et al.
       Amsterdam: North-Holland.

       Bollobas, B. (2001), Random Graphs, Cambridge University Press.

       De Bijl, P. and M Peitz (2002), Regulation and Entry into Telecommunication Mar-
       kets, Cambridge University Press.

       Dessein, W. (2004) Network Competition with Heterogeneous Customers and Calling
       Patterns, Information Economics and Policy, 16, 3, 323-345.

       Hahn, J. (2004) Network Competition and Interconnection with Heterogeneous Sub-
       scribers, International Journal of Industrial Organization, 22, 5, 611-631.

       Harrison, R., G. Hernández and R. Muñoz (2006) Social Connections and Access
       Charges in Networks, Lecture Notes in Computer Science, 3993, 1091-1097.

       Harrison, R., G. Hernández and R. Muñoz (2008) The Role of Social Networks on
       Regulation in the Telecommunication Industry, working paper.

       Ingraham, A. and G. Sidak (2004). Do States Tax Wireless Services Ine¢ ciently?
       Evidence on the Price Elasticity of Demand, mimeo, AEI for Public Policy Research.



Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009                                 246
Harrison et al.                         Social Networks in the Telecommunication Industry
      La¤ont, J., P. Rey and J. Tirole (1998a) Network Competition: I. Overview and
      Nondiscriminatory Pricing, RAND Journal of Economics, 29, 1, 1-37.

      La¤ont, J., P. Rey and J. Tirole (1998b) Network Competition: II. Price Discrimi-
      nation, RAND Journal of Economics, 29, 1, 38-56.




Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009      247
Harrison et al.                                                              Social Networks in the Telecommunication Industry




Proceedings of the 3rd ACORN-REDECOM Conference Mexico City Sep 4-5th 2009                                                248

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The role of social networks on regulation in the

  • 1. Harrison et al. Social Networks in the Telecommunication Industry The Role of Social Networks on Regulation in the Telecommunication Industry: The Discriminatory Case. by * Rodrigo Harrison, Gonzalo Hernandez and Roberto Muñoz September 2009 Abstract In a previous work we studied the equilibrium behavior in a telecommunication market where two interconnected …rms compete, using linear pricing schemes, in the presence of social networks among customers. We showed that social networks matter because equilibrium prices and welfare critically depend on how people are socially related. In this paper we extend the basic model to the nonlinear case, in particular, we consider the cases when …rms can discriminate depending on the destiny of a call or, alternatively, when they can use two part tari¤s. The standard regulated environment, in which the authority de…nes interconnection access charges as being equal to marginal costs and …nal prices are left to the market, is considered as a benchmark. The role of social networks is shown to be crucial in this new context too, despite the fact it has been usually ignored in the literature. Di¤erent regulatory interventions are evaluated in those environments. JEL codes: C70, D43, D60 Keywords: Access charges, social networks, nonlinear pricing schemes, random regular graphs. 1 Introduction Over the last years several articles have been focused on the study of the equilibrium inter- connection strategies in telecommunication markets, in a framework where heterogeneity * Harrison: PUC, Instituto de Economía (harrison@faceapuc.cl); Hernández: Universidad de Val- paraíso, Facultad de Ciencias Económicas y Administrativas and Universidad de Chile, Centro de Mod- elación Matemática (ghernandez@dim.uchile.cl); Muñoz: Universidad Técnica Federico Santa María, De- partamento de Industrias (roberto.munoz@usm.cl). Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 229
  • 2. Harrison et al. Social Networks in the Telecommunication Industry of consumers is recognized (see for example Dessein (2004) and Hahn (2004), among oth- ers).1 This approach has been a signi…cant improvement in the e¤ort to obtain more realistic models. In a recent article (Harrison et al. (2008)) it is shown that the position in a social network a¤ects the amount of calls that a consumer optimally decide to make. This result is very intuitive because the more connections an individual has, the higher the number of calls she makes, ceteris paribus. Moreover, the number of calls to any particular member in the network should depend not only on prices, but also on how close they are in social terms. This simple fact generates some important implications in the analysis of equilibrium behavior when two interconnected …rms compete for customers. In the referred article we consider, as usual, that a …rm A has two sources of revenues: its customer’ payments and the access charges that a rival …rm B pays to A in order to complete calls originated in B but terminated in A. Our benchmark case consisted of the standard regulated environment where interconnection access charges are de…ned by the authority as equal to marginal costs while …nal prices, constrained to linear pricing schemes, are left to the market. In such an environment we showed that social structure matters, because equilibrium prices, consumer surplus and producer surplus depend on network characteristics. In addition we studied the e¤ectiveness of two alternative reg- ulatory interventions when consumers are socially connected. The …rst was oriented to control access charges and the other was focused on reducing switching costs. Interestingly, our results showed that the later is much more e¤ective even when standard regulation emphasize the former. In this paper we generalize the horizontally di¤erentiated competitive model of Harri- son et al. (2008) by permitting the use of nonlinear pricing schemes. Two kinds of schemes are considered. First, when …rms can price discriminate depending on the destiny of a call, and second, when two part tari¤s are feasible. Although the theoretical model permits the presence of both e¤ects together, the simulations becomes very complicated, so we numerically study the e¤ect of both schemes separately. Several papers are closely related to this article. The seminal papers are La¤ont et al. (1998a,b) and Armstrong (1998). For an excellent review of the literature see Armstrong (2002). The equilibrium behaviour of interconnected …rms in the presence of heterogeneous consumers has been analyzed by Dessein (2004) and Hahn (2004), among others. However, the use of social networks to model the connections among consumers has been introduced by Harrison et al. (2006, 2008). The rest of the paper is organized as follows: In section 2 we develop the economic model, including the agent’ demand, the …rms’problem and the general game played by s the two …rms. In section 3 we specialize the model to study the equilibrium e¤ects of 1 For an excellent review of the literature see Armstrong (2002). The seminal papers are La¤ont et al. (1998a,b) and Armstrong (1998). Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 230
  • 3. Harrison et al. Social Networks in the Telecommunication Industry discrimination depending on the destiny of the calls, while in section 4 we specialize the general model of section 2 to study the role of two part tari¤s. Section 5 contains the simulations performed under both pricing schemes and the main equilibrium results. The conclusions are stated in section 6. 2 The Economic Model The model closely follows Harrison et al. (2008) where we assumed the existence of a social network, represented by a graph g. Nodes in the graph represent agents (indexed by i 2 I) and the links show how people are socially interconnected. There are two …rms, A and B, o¤ering horizontally di¤erentiated communication services (for example two cellular companies) and consumers have to decide which …rm to subscribe to. In order to make the a¢ liation decision, agents take into account the pricing schemes o¤ered by each …rm and his or her own preferences for the services provided. It is assumed that …rms’pricing schemes are constrained to be linear and nondiscriminatory. On the other hand, the preferences are modeled in a similar way to a standard Hotelling horizontally di¤erentiated model: each agent i in the social network (i.e. each node in g) is endowed with a realization of a taste random variable xi , from a cumulative density function F with support in [0; 1]: In what follows we assume that …rm A is “located” in 0 and …rm B in 1. None of them provide the “ideal service” to agent i; positioned in xi (this would be the case if some network were located precisely in xi ). 2.1 The Agent Demand Consider the a¢ liation decision problem of agent i: If agent i decides to subscribe network l = A; B then we will say that she belongs to the set Il I of subscribers to l. Agent i’s demand for calls is represented by the vector qi = (qij )j2I;j6=i , where the generic element qij is the number of calls that agent i makes to agent j: Then the gross utility of agent i can be described as follows:2 1 1= X qij tij Ui (qi ) = u(qij ) with u(qij ) = (1) 1 1= j2I;j6=i where: : represent a discount in utility when agent i calls other agents located farther in the network g. Accordingly, it satis…es 0 < < 1: tij : it is the shortest distance (in terms of links) connecting agents i and j. We consider 2 Notewe are assuming in this formulation that all the individual in the network can receive calls even if he/she is not a¢ liated to A or B. This assumption is made for tractability but it is not so demanding if we consider that a prepaid phone can always receive calls in a calling party pays regime. Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 231
  • 4. Harrison et al. Social Networks in the Telecommunication Industry 0 tij = 0; 1; 2; ::: so that if the agents are direct neighbors, the discount factor is = 1. On the other hand if the agents i and j are not connected then tij = 1. : is a constant parameter representing the elasticity of demand, which is assumed to be greater than 1 and independent of j. b A typical pricing scheme applied for …rm A (analogous for B) is given by T (qA ; qA ) = b b FA + pA qA + pA qA where FA is a …xed charge and pA is the price per call for a subscriber b in network A when she is calling another subscriber in network A (on net call), while pA is the price per call for a subscriber in network A when she is calling a subscriber of B b (o¤ net call). The notation qA and qA refers to the corresponding levels of on and o¤ net calls, respectively. For practical reasons, we are going to assume that a disconnected individual can still receive calls (for example in the …xed network). In such a case, the call is considered on net.3 Suppose that after observing the price schemes o¤ered by the …rms, agent i has to decide which …rm to a¢ liate. In order to make that decision, she needs to …gure out her net consumer surplus in both scenarios. If she decides to a¢ liate …rm A, the vector of calls qi = (qij )j2I;j6=i to all her contacts in the network g is de…ned by: 8 9 > > > > < X X = b Wi (pA ; pA ) = max Ui (qi ) pA qij b pA qij (2) qi > > > : j6=i j2IB > ; j2InIB Solving this maximization problem, we obtain his/her demand’ components: s p qij (p) = tij b with p = pA ; pA (3) Intuitively, for the same price p, agent i makes more calls to contacts located closer in the social network g than to those farther in it. Moreover, the possibility to discriminate depending on the destiny of a call makes the number of calls depending also on where agent j is a¢ liated. Therefore, plugging into equation 2 we get the indirect utility function: X p1 X p1 bA tij A tij b Wi (pA ; pA ) = + (4) 1 1 j6=i j2IB j2InIB and an analogous result arise for …rm B. Consider the parameter t representing the unit cost associated to the fact that agent 3 The assumption is not so demanding if we consider that standard plans typically consist of a number of minutes to be used on net or to …xed lines, and a di¤erent package for o¤ net calls. Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 232
  • 5. Harrison et al. Social Networks in the Telecommunication Industry i; located in xi ; has to subscribe to network A located in 0 or network B located in 1. None of them provide the “ideal service” (this would be the case if some network were located precisely in xi ) so the cost of selecting a service di¤erent from i’ preferred one is s P tij P assumed to be xi t j6=i if agent i selects network A or (1 xi )t j6=i tij if network j2I j2I B is preferred.4 It is important to note that in this model we assume that agent i incurs in a discounted disutility for calls due to the imperfect matching between her preferences and the service provided, where the discount appears because the imperfection is more annoying the closer is agent j to i in the social network. The total cost of imperfect matching is the sum of all the pairwise discounted costs. In addition, note that the cost to agent i of an imperfect service to call agent j is assumed independent of the number of calls.5 Let us de…ne the net surplus for consumer i when a¢ liates to …rm l (A or B) as: X tij b wi (pl ; pl ; Fl ; xi ) b Wi (pl ; pl ) Fl txi j6=i j2I The preference for A or B depends on whether xi is to the right or to the left of a critical value xi given by: b b wi (pA ; pA ; FA ; xi ) = wi (pB ; pB ; FB ; 1 xi ) If xi < xi , agent i prefers network A even considering that network A does not provide P tij him the ideal service (and has to pay txi j6=i by the imperfect matching). Solving j2I for xi , we got: 0 1 1 B 1 C xi = + i b [Wi (pA ; pA ) FA b (Wi (pB ; pB ) FB )] @with i = P tij A 2 2t j6=i j2I Let us de…ne i = 0 if agent i prefers network A and i = 1 if agent i prefers network B. Accordingly, the incentive compatibility constraint can be written as: 4 This way to introduce transportation costs is di¤erent from Harrison et al. (2006), where the model consider a standard Hotelling transportation cost, but the utility function is normalized instead. 5 Alternative approaches would be to make the transportation cost dependent on the utility obtained from the calls or dependent on the number of calls. Our selection is consistent with La¤ont et al. (1998a). They do not consider, however, a discount factor because in their model agents are not connected through a social network. Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 233
  • 6. Harrison et al. Social Networks in the Telecommunication Industry 8 > 0 > if xi < xi > < i = 0 or 1 if xi = xi (5) > > > : 1 if xi > xi However, we also have to consider the option to remain disconnected. Agent i a¢ liates to telecommunication services (one of the two …rms) if and only if b b M ax fwi (pA ; pA ; FA ; xi ); wi (pB ; pB ; FB ; 1 xi )g 0 equivalently, we can de…ne: b b i (pA ; pA ; pB ; pB ; FA ; FB ; xi ; i) = (1 b i )wi (pA ; pA ; FA ; xi ) + b i wi (pB ; pB ; FB ; 1 xi ) and then, the individual rationality constraint for agent i is modeled by i such that: 8 < 0 if <0 i i = (6) : 1 if 0 i Accordingly, for example, in order that agent i a¢ liates …rm A, it is necessary that she prefers A to B ( i = 0) and the net surplus from the a¢ liation to A should be no negative ( i = 1). 2.2 The Firm’ Problem s Assuming that each …rm pursues maximization of pro…ts, when access charges are given b b by aA and aB , …rm A (resp. B) will select its prices pA ; pA ; FA (resp. pB ; pB ; FB ) such that:6 max b b A (pA ; pA ; pB ; pB ; FA ; FB ; aA ; aB ) = pA ;bA ;FA 0 p P P P i2IA j2InIB qij (pA )(pA co A cf ) + A j2IB qij (bA )(bA p p co A aB ) + FA f + j6=i P P i2IB j2IA qij (bB )(aA p cf ) A (7) 7 where: 6 Note that we have assumed that individuals not a¢ liated to …rms can be called at marginal termina- tion costs. 7 In what follows, when we solve an optimization problem, we always assume that g; f; co ; co ; cf ; cf ; A B A B fxi gI and t are all given exogenously. i=1 Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 234
  • 7. Harrison et al. Social Networks in the Telecommunication Industry f : is the …xed cost incurred by a …rm when it a¢ liates a new subscriber. co : is the cost of originating a call for …rm A (co is de…ned analogously). A B cf : is the cost of terminating or …nishing a call for …rm A (cf is de…ned analogously). A B aA : is the price or access charge that …rm A charges …rm B in order to terminate a call from a subscriber of B to a subscriber of A (aB is de…ned analogously). The structure given in problem (7) is not convenient, because the individual rationality and incentive compatibility constraints for customers are embeded in the sets where the sums are calculated. In what follows we want to make explicit those constraints to facilitate the algorithm to …nd the Nash equilibrium prices in the competition between …rms. In order to do that, our goal will be to express both constraints in linear form, so as to write …rm A’ problem as: s M ax b b A (pA ; pA ; pB ; pB ; FA ; FB ; aA ; aB ; ; ) (8) pA ;bA ;FA 0 p s:t: H1 z1 ; 2 f0; 1gI (IC constraints) I H2 z2 ; 2 f0; 1g (IR constraints) With this goal in mind, we separate the problem in two parts. First, we write the a¢ liation decision as a system of inequality constraints and then, we write the objective function as in (8). Even so, the dimension of the problem makes it unsolvable in the general case, so we focus on two particular kinds of discrimination. In the …rst, we study the role of price discrimination depending on the destiny of a call, but we set FA and FB as equals to zero. In the second, we study the role of two part tari¤s, but we impose b b pA = pA and pB = pB . 3 Case I: Discriminating in Destiny In order to simplify this case we can assume that for all the consumers the individual rationality constraint is not binding, i.e., i = 1 8i 2 I. Otherwise, adding a constant to the utility function is enough to satisfy this condition. It is easy to see that i now represents a¢ liation decisions and we can write: 8 > 0 > if bi < Lt > < i i i = 0 or 1 if bi = Lt i i (9) > > > : 1 if bi > Lt i i Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 235
  • 8. Harrison et al. Social Networks in the Telecommunication Industry where i is a I 1 column vector containing the a¢ liation decisions of agents other than i, Li is a I 1 column vector and bi 2 I with: R 1 bi = xi 1t e i (pA ; pB ) b 2 Li b = e i (bA ; pB ) e i (pA ; pB ) p where: 0 1 0 1 ei;1 (p; q) 1 B . C B . C 0 1 B . C B . C 1 B . C B . C B C B C B . C B C B C B . C B ei;i 1 (p; q) C B i 1 C B . C e i (p; q) = B B C C i =B B C C 1=B B . C C B ei;i+1 (p; q) C B i+1 C B . . C B C B C @ A B . C B . C B . . C B . . C 1 @ A @ A I 1 ei;I (p; q) I I 1 I 1 tij i ei;j (p; q) = p1 q1 1 The constraint (9) is still hard to incorporate in an optimization program. We would like to have a linearized version of this constraint which should be impossed 8i 2 I. Consider M su¢ ciently high8 such that, for given i, the expression (9) is equivalent to the following couple of inequations: Lt i i bi M i (10) Lt i i bi + M (1 i) In e¤ect, when bi < Lt i i holds, agent i is forced to choose i = 0 otherwise (i.e. by selecting i = 1) the second inequality in (10) is violated. An analogous argument applies when bi > Lt i i. In the case when bi = Lt i i the inequalities in (10) are satis…ed with either i = 0 or i = 1. As a result, the vector of a¢ liation decisions must satis…es the following system of linear inequations: 8A feasible de…nition of M is given in the Appendix. Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 236
  • 9. Harrison et al. Social Networks in the Telecommunication Industry I I H1 z1 where: 2 3 M (LD )t 1 6 7 2 3 6 M (LD )t 7 b1 6 1 7 6 7 6 7 6 (LU )t M D t 7 (L2 ) 7 6 b +M 7 6 2 6 1 7 6 7 6 7 6 (LU )t M (LD )t 7 6 b2 7 0 1 6 2 2 7 6 7 6 . . . 7 6 7 6 . . . 7 6 b +M 7 B C 1 6 . . . 7 6 2 7 B . C I 6 H1 = 6 7 z1 = 6 I . 7 =B . C 6 (LU )t M D t 7 (Li ) 7 6 6 . . 7 7 @ . A 6 i 7 6 7 6 7 6 . 7 I U t 6 (Li ) M (LD )t 7 i 6 . . 7 I 1 6 7 6 7 6 . . . 7 6 7 6 . . . . . . 7 6 bI 7 6 7 4 5 6 7 6 (LU )t M 7 bI + M 4 I 5 2I 1 (LU )t I M 2I I and: 0 1 Li;1 B . C B . C 0 1 B . C B C 0 1 0 1 U B C B i C B Li;i 1 C LU i U i B C Li = B B C C @ A i @ A =B i C B Li;i+1 C LD D @ A B C i i D B . C i B . . C @ A Li;I I b b It is convenient to emphasize that H1 depends on the vector of prices (pA ; pB ; pA ; pB ) I because Li does for each i. Analogously, z1 also depends on the vector of prices because bi does for each i. Consider now the objective function for …rm A, established in equation (7), but in the absense of …xed charges: Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 237
  • 10. Harrison et al. Social Networks in the Telecommunication Industry X X X X I b b A (pA ; pB ; pA ; pB ) = (pA co A cf )pA A tij + (bA p co A aB )bA p tij i2IA j6=i i2IA j2IB j2IA X X X f + (aA cf )bB A p tij i2IA i2IB j2IA and using the de…nition of i we have: XX I b b A (pA ; pB ; pA ; pB ; ) = (pA co A cf )pA A tij (1 i )(1 j) i2I j6=i j2I XX tij +(bA p co A aB )bA p (1 i) j i2I j2I X XX (1 i )f + (aA cf )bB A p tij i (1 j) i2I i2I j2I Accordingly, the problem for …rm A has been transformed into: I M ax b b A (pA ; pB ; pA ; pB ; aA ; aB ; ) (11) pA ;bA 0 p I I s:t: H1 z1 ; 2 f0; 1gI (IC constraints) 4 Case II: Two part Tari¤s It is easy to see that the incentive compatibility constraint is a particular case of the b b analysis in the previous subsection with pA = pA and pB = pB . In such a case Li = 0 II 8i 2 I so matrix H1 is considerably simpler. Additionaly the expression for bi would 1 naturally become bi = xi 2 1t e i (pA ; pB ) i (FB FA ). The interpretation for i, however, is back to one of preferences instead of a¢ liation decisions. An analogous procedure let us to establish an N su¢ ciently high such that equation (6) is equivalent to: 0 i N i (12) 0 i N (1 i) As a result, the vector of market participation decisions must satisfy the following system of linear inequations: Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 238
  • 11. Harrison et al. Social Networks in the Telecommunication Industry II II H2 z2 where: 2 3 2 3 N 1 6 7 6 7 6 7 6 7 6 N 7 6 1 +N 7 6 7 6 7 0 1 6 7 6 7 6 N 7 6 2 7 1 6 7 6 7 B C II 6 7 II 6 7 B . C H2 =6 N 7 z2 =6 2+N 7 =B . C 6 7 6 7 @ . A 6 . . . 7 6 . 7 6 . . . 7 6 . 7 6 . . . 7 6 . 7 I I 1 6 7 6 7 6 N 7 6 I 7 4 5 4 5 N I +N 2I I 2I 1 II In this case, it is convenient to emphasize that H2 is independent of a particular II vector of prices (pA ; pB ). However, z2 depends now on the vector of prices, …xed charges and also on i because i does for each i. Consider now the objective function for …rm A; established in equation (7), but in the absense of destiny based discrimination: II A (pA ; pB ; FA ; FB ; aA ; aB ) = P P P i2IA j2InIB qij (pA )(pA co A cf ) + A j2IB qij (pA )(pA co A aB ) + FA f + j6=i P P i2IB j2IA qij (pB )(aA cf ) A Assuming symmetric access charges it becomes: II A (pA ; pB ; FA ; FB ; aA ; aB ) = P P i2IA j2I qij (pA )(pA co A cf ) + FA A f + j6=i P P i2IA j2IB (qji (pB ) qij (pA )) (a cf ) A and using the de…nitions of i and i we have: Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 239
  • 12. Harrison et al. Social Networks in the Telecommunication Industry II A (pA ; pB ; FA ; FB ; aA ; aB ; ; )= P P i2I (1 i) i j2I qij (pA )(pA co A cf ) + FA A f + j6=i P P i2I (1 i) i j2I j j (qji (pB ) qij (pA )) (a cf ) A j6=i Accordingly, the problem for …rm A has been transformed into: II M ax A (pA ; pB ; FA ; FB ; aA ; aB ; ; ) (13) pA ;FA 0 II II s:t: H1 z1 ; 2 f0; 1gI (IC constraints) II II I H2 z2 ; 2 f0; 1g (IR constraints) 5 Simulation Results In this section we report the main simulation results. It should be noted that problems (11) and (13) are nonlinear not only in the objective function, but also in the constraints, because they depend on prices. For any given vector of prices the constraint can be solved in and/or . Once and/or has been selected, we can evaluate the goal function for the corresponding vector of prices, access charges, and . We look for symmetric equilibrium strategies among …rms. The default values for the parameters are given in Table 1. In the subsequent analysis below, we depart from this setting in some key variables. Table 1: Default Values for Parameters elasticity of demand = 1:2 discount factor = 0:9 connectivity degree d=8 origination cost co = co = 0:75 A B termination cost cf = cf = 0:75 A B …x cost f = 50 access charges aA = aB = 0:75 number of individuals I = 100 8 < 0:5 in case I transportation cost t= : 0:25 in case II Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 240
  • 13. Harrison et al. Social Networks in the Telecommunication Industry Figure 1: The impact of Connectivity degree on Consumer Surplus (CS). All the numbers in Table 1 were selected trying to conform a reasonable setting. For example, Ingraham and Sidak (2004) have estimated that the elasticity of demand in US for wireless services is between -1.12 and -1.29. The …xed cost (f ) has been selected in order to represent 10% of ARPU (Average Revenue per User). On the other hand, origination, termination and transportation costs are in the same order of magnitude reported by De Bijl and Peitz (2002) in their simulations. 5.1 Results for Case I: Discrimination in Destiny I In this case the structure of matrix H1 is complex enough for the constraint to admit P I multiple equilibria. The criteria here was to select so as to minimize i . In other i=1 words, the most favorable selection fo …rm A in terms of market share. Main results are summarized in …gures 1 to 3. In order to be able to compare with reference cases, we also provide the results for the Ramsey and the monopoly case. In Figure 1 we show the dependance of consumer surplus on the connectivity degree (d). The connectivity degree is the average number of agents that an individual directly connect in the social network. It is clear from the …gure that social structure matters. b Figure 2 reports the equilibrium results for both average prices (p and p) when access charges are permitted to change. Both of them are above the Ramsey prices and by far below monopoly prices, but the most interesting …nding is that for su¢ ciently low access charges it is cheaper to call o¤ net than on net. The reason is simple, receiving calls from the rival …rm is expensive, because the termination cost is higher than the access charge. Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 241
  • 14. Harrison et al. Social Networks in the Telecommunication Industry b Figure 2: Average equilibrium prices (p and p) as a function of access charges. As a result, …rms try to attract high demand customers to avoid a high ‡ coming from ow the rival network. b Figure 3 reports the equilibrium results for both average prices (p and p) when switch- ing (transportation) costs are permitted to change. Both of them are above the Ramsey prices, but they are closer than in Figure 2. It is interesting that for low switching costs it is cheaper to call o¤ net than on net. The reason for this behavior, however, is quit di¤erent from the case of access charge regulation described in Figure 2. If in equilibrium b p were higher than p then all the consumers would a¢ liate one network and, in the sta- tic framework under analysis, the competition would be intensi…ed because who lose the battle is out of the market. Moreover, given the rule to select among multiple equilibria, the surviving …rm would be A. 5.2 Results for Case II: Two part Tari¤s The case of nonlinear pricing schemes is di¤erent in several aspects. First, in this case an important issue is participation at all in the market ( i = 1 versus 0). Second, uniqueness II in the solution for a¢ liation decisions is guaranteed. This is because both matrix H1 II and H2 are "diagonal". The net e¤ect is that new algorithms are simpler than those developed for case I. Some very preliminar results are summarized in …gures 4 to 6. In Figure 4 we show the dependence of consumer surplus on the connectivity degree (d). As in the previous case, it is clear from the …gure that social structure matters. Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 242
  • 15. Harrison et al. Social Networks in the Telecommunication Industry b Figure 3: Average equilibrium prices (p and p) as a function of transportation costs. Figure 4: The impact of connectivity degree on Consumer Surplus (CS). Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 243
  • 16. Harrison et al. Social Networks in the Telecommunication Industry Figure 5: Consumer Surplus as a Function of Average Access Charge. In order to study the relative e¢ ciency of the two kinds of regulations: access charges v/s transportation costs, it is convenient to focus the analysis on the e¤ect of each variable on Consumer Surplus. Figures 5 and 6 show that reductions in transportation costs have a higher and predictable e¤ect on Consumer Surplus. 6 Conclusion In this paper we have studied the equilibrium behaviour of agents in a market characterized by the competition between two interconnected …rms providing services to consumers related through a social network. Di¤erently from Harrison et al. (2008), we consider the case where …rms can use nonlinear pricing schemes. As in the referred article, the results showed that equilibrium outcome depends on the connectivity parameter d, showing that social networks matter in the way how the market performs. As in the previous paper too, our results showed that access charges regulation is less e¤ective than a policy oriented to reduce switching costs. Some new results are particularly interesting. For example, when discrimination in destiny is permitted, and access charge regulation has set access charges below marginal costs, then in equilibrium o¤ net calls becomes cheaper than on net calls. On the other hand, when two part tari¤s are feasible, consumer surplus is more e¤ectively increased by a policy oriented to reduce switching costs rather than a policy focused on reducing access charges. Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 244
  • 17. Harrison et al. Social Networks in the Telecommunication Industry Figure 6: Consumer Surplus as a Function of Transportation Costs. 7 Acknowledgements We thank Iñaki Iturriaga, Cristóbal Pérez and Miguel Aedo for valuable research assis- tance in di¤erent stages of this research project. Roberto Muñoz thanks the support of FONDECYT, research project number 11060033. 8 Appendix 1 The goal of this section is to de…ne valid values for the bounds M and N introduced in equations (10) and (12) respectively. In the case of M the bounding process is quit similar to the case with linear pricing schemes. It is easy to show that a valid bound is: 1 h 1 i M= + (I 1) P 1 P + (F F) 2 1 where = 1=2t and the underbar and upperbar represents the minimum and maxi- mum possible value for the corresponding variable. On the other hand, from equation (12) and the de…nition of i we can write: Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 245
  • 18. Harrison et al. Social Networks in the Telecommunication Industry j i (pA ; FA ; pB ; FB ; i )j = j(1 i )wi (pA ; FA ) + i wi (pB ; FB )j < jwi (pA ; FA )j + jwi (pB ; FB )j X X tij tij Vi (pA ) + FA + txi + Vi (pB ) + FB + txi j2I j2I j6=i j6=i h 1 1 i PA + PB I + 2 F + tI 1 " 1 # P +2 I + F + tI 1 References Armstrong, M. (1998) Network Interconnection in Telecommunications, Economic Journal, 108, 545-564. Armstrong, M. (2002) The Theory of Access Pricing and Interconnection, Hand- book of Telecommunications Economics, Volume 1, Edited by Martin Cave et al. Amsterdam: North-Holland. Bollobas, B. (2001), Random Graphs, Cambridge University Press. De Bijl, P. and M Peitz (2002), Regulation and Entry into Telecommunication Mar- kets, Cambridge University Press. Dessein, W. (2004) Network Competition with Heterogeneous Customers and Calling Patterns, Information Economics and Policy, 16, 3, 323-345. Hahn, J. (2004) Network Competition and Interconnection with Heterogeneous Sub- scribers, International Journal of Industrial Organization, 22, 5, 611-631. Harrison, R., G. Hernández and R. Muñoz (2006) Social Connections and Access Charges in Networks, Lecture Notes in Computer Science, 3993, 1091-1097. Harrison, R., G. Hernández and R. Muñoz (2008) The Role of Social Networks on Regulation in the Telecommunication Industry, working paper. Ingraham, A. and G. Sidak (2004). Do States Tax Wireless Services Ine¢ ciently? Evidence on the Price Elasticity of Demand, mimeo, AEI for Public Policy Research. Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 246
  • 19. Harrison et al. Social Networks in the Telecommunication Industry La¤ont, J., P. Rey and J. Tirole (1998a) Network Competition: I. Overview and Nondiscriminatory Pricing, RAND Journal of Economics, 29, 1, 1-37. La¤ont, J., P. Rey and J. Tirole (1998b) Network Competition: II. Price Discrimi- nation, RAND Journal of Economics, 29, 1, 38-56. Proceedings of the 3rd ACORN-REDECOM Conference Mexico City, September 4-5 2009 247
  • 20. Harrison et al. Social Networks in the Telecommunication Industry Proceedings of the 3rd ACORN-REDECOM Conference Mexico City Sep 4-5th 2009 248