Zwana Unicom CommuniGate Systems Generic Carrier Presentation

New Opportunities for
Carriers / ISPs from
CommuniGate Systems
January 2011

CommuniGate Pro ● Rich Media Internet Communications ● VoIP, E-mail, Collaboration, IM ● www.communigate.com

Agenda
• Background
– Cloud telecoms - the new competition to operators

• Overview of CommuniGate Systems
• Introduction to CommuniGate Systems’
UC Centrex product
– Overview
– Value propositions to carriers
• SAAS Unified Communications to SMEs
• Mobile Office Experience to SMEs
• Compete with Google Voice & Skype
• ‗Liberated IPTV Services‘
• HD Voice

• How CommuniGate System’s products fit into
an IMS environment
• Value add and benefits of CommuniGate
Systems’ products to Carriers / ISPs


Cloud Telecoms:

The New Competition to Operators

―Internet-based voice services, like Skype, account for another, longer-
term challenge to international carriers. Cross-border traffic routed by
Skype, by far the largest provider of Internet-based voice
communications, is projected to grow by an astonishing 45 billion
minutes in 2010—more than twice the volume added by all of the
world‘s phone companies, combined.‖

- TeleGeography January 2011


Cloud Telecoms:

The New Competition to Operators

• Service providers‘ networks are becoming bitpipes

• Cloud based service providers provide operators‘ clients with useful
easy to use applications

• Operators are thus losing the relationship with their clients

• Operators also aren‘t able to earn VAS income from clients

• While being locked in to reducing data ARPUs

• Applications are becoming more important than networks


Overview of CommuniGate Systems
• Exceptional Corporate History
– Founded over 19 years ago
– Profitable for over 15 years
– Worldwide presence, with offices in the USA, Italy, Germany,
France, UK, Japan, Taiwan and Russia

• Exceptional Technology
– 170 million users depend upon us daily!
– Powers 9 Tier-1 carriers and over 250 Tier-2 carriers globally
– Record setting performance, reliability and scalability
– Readily extensible and easy to integrate

• Exceptional Simplicity
– Rapid deployment with ASP/Hosted and in-house options
– Platform agnostic; any desktop, any server.
– Compact, efficient and easy to operate


CommuniGate Systems’ Clients Include:


UC Centrex Feature Overview
The complete hosted unified communications solution

• SIP compatible (including IMS backplane) high-density multi-tenancy
Unified Communications platform with click-to-install simplicity
• Complete business class messaging support including e-mail
instant messaging (IM), voice mail and video
• Pronto! – a Flash based portal/IMS-RCS unified messaging interface
built with Adobe Flex, deployed in the browser with Adobe Flash Player
and to the desktop with Adobe AIR
– Pronto! enables you to sell value-added services under your
brand to business subscribers anywhere
– One unified experience across web, desktop and mobile devices

• Powerful IP PBX to support all business telephony
requirements, including a Class 4 & Class 5
soft-switch, session border controller and
personalised IVRs


UC Centrex Feature Overview
The complete hosted unified communications solution

• High Definition (HD) Voice for exceptional voice clarity

• File sharing and document storage from both the desktop

and mobile devices

• Shared calendars, contact backup, groupware

• Mobile synchronization for email, calendars, contacts, files and more

• Powerful multi-tenant administration,

management and reporting tools

• Comprehensive domain based provisioning,

user and service management tools

• Customizable self-care user interface

• High availability with all-active, dynamic

cluster support

…and much more…


Pronto! – the Universal Desktop Client
Flash-based, zero-install, run anywhere universal desktop client
• The only zero-install Unified Communications desktop
client that works on any
desktop or laptop computer

• Modular to deliver the
services you want
• Mobile, Web & Desktop
clients
• Built on Flash technology,
Pronto! requires zero
installation and runs across
virtually any Flash enabled device
including desktops, laptops, netbooks or even TV
Set Top Boxes (STBs)


One Application. One Experience. Anywhere
• Integrates all types of communication into a single dashboard

• White label to grow your

brand

• fully customizable

• HD VoIP softphone

• Conference calling

• Email

• Secure business grade IM

• File storage & sharing with WebDAV for

Windows/Mac compatibility

• Calendar Sharing

• Personal and group contact lists

• RSS Feeds

• High definition media
including photos, video and
audio
• Whiteboarding*
• Multi-party video calling /
conferencing*
• Social networking including
Facebook, Twitter and Flickr
• Business process integration
• Integration with SalesForce
CRM*
• Desktop integration
• Open API and SDK for custom
developments
• * Available Feb 2011


UC Centrex Value Propositions
UC Centrex enables you to deliver distinctive, compelling
and revenue generating services to:

• Small and Very Small Businesses
100,000s of them
(2-50 employees), with

• No IT departments or very little IT
Depending on your
skill, at services

• Prices they can afford and are willing
to pay


A carrier-grade hosting platform to
deliver small business applications
and services

Unified Communication for the SMB:
• Blackberry Style Services

• Groupware and collaboration

• HD Telephony & mVoIP

• Vertical application integration, e.g.:
– Tax and Accounting Software

– Practice Management Software


One Number HD Voice FMC


• A Value Proposition for BlackBerry
Style Services for Everyone

In other words, an …

Easy to sell, well-understood value offering

Push mail, contact & calendar synchronization

For virtually any smartphone


Beyond BlackBerry …
Push Mail, Calendar and Contact Sync
Plus everything needed for the
complete office solution
•File storage and sharing
•Desktop client
•HighDef (HD) Voice roadwarrior VoIP
•Groupware & Messaging, including
– Email, Instant Messaging, Calendar
subscriptions and sharing, File sharing

•CRM integration
•3rd Party applications via SDKs and APIs


Differentiated, Compelling Services
Blackberry Style services Beyond Blackberry

Revenue Boosters
Sticky Services •SMS & IM
Core Services •Domain hosting •Backup services
• Email •Calendar sharing •Data & File storage
• Calendar Sync •Phone number •Concierge & virtual
• Contact Sync management assistants
•Conference calls •Website & eCommerce

Time

How it fits in your network

BSS/OSS

Billing

Customer
Care

Your Data Centre

100,000s 1,000,000s

..or with a hosting partner

BSS/OSS

Billing

Customer
Care

Hosted Data Your Data
Centre Centre

100,000s 1,000,000s

High Performance Low Risk Simplicity
Admin & selfcare
 Low hardware requirement

 Highly configurable, delegate or
manage what you want

 Full training and 24x7 support Admin & Self care

 Rapid time to market 3rd Party client
support
Mobility  Same feature set as other
Roadwarrior VoIP
vendors, combined

File storage & sharing Mobility
File sharing &
Expensive hardware storage
Complex scaling IM Presence
Multiple support skill sets
email
IP Telephony IP Increased time to market IP Telephony IP
PBX PBX

Other ―unified‖ solutions

Competing with Google Voice, Skype Fring


Competing with Google Voice, Skype Fring
• Skype-like
Communicator
mode

• Feature rich HD
telephony
experience

• Conference Calling

• IM File Transfer

• Delivered over Web
2.0

• For virtually any
computer platform,
Mac, Linux
computer or PC


‘Liberated IPTV Services’
• Pronto! on Flash enabled set-top boxes allows expansion or
new applications to snap into the server or UI as modules

• Enables carriers to build modular services such as delivering
VideoMail, IPTV or Video on Demand (VOD) to subscribers

• Allows a subscriber to manage their PVR and access their
channels and VOD content on any H.264 enabled video device
anywhere that has Internet access


HD Voice
• Supports GIPS iSAC, G.722, G.722.2 (AMR-WB)

• Differentiation of services

• Customer growth and retention

• More effective network utilisation

• Use of network to provide paying value added services
instead of just being a bitpipe to 3rd party service offerings

• Greater customer satisfaction

• FMC opportunities


CommuniGate Products in an IMS Environment
• IMS Application Server
UCCentrex

• Lightweight IMS core

UCCentrex

• IMS Client

Pronto!


Value Add and Benefits for Carriers / ISPs

• POS SMB VAS: Easy to sell value added services for your
hard-to-reach SMB customer, in volume at the point of sale

• Unbeatable ROI: Low CAPEX and OPEX, with high value
end user services

• Efficiently Scalable: Massively scalable, high density
platform with linear, predictable costs

• Ultimately Reliable: Zero planned-downtime dynamic
clusters achieve 99.999% in even non-carrier environments



• Carrier-Friendly: Avoid the bitpipe, keep control of your
customer, your brand and your revenues
– Retain your client relationship

– Conversion of your access networks from bitpipes to value add enablers

– Provide value add services to your clients using access networks of other service providers

• Revenue generation from provision of SaaS unified
communications to SME‘s and consumer market
– e.g. FMC via single DID

– Affordable roaming alternative for your clients

– User friendly mobile VoIP client and local call costs for Diasporas calling family

• Enables you to provide your clients with nomadic voice
services using your existing VoIP infrastructure


• Revenue generation from provision of ‘BlackBerry like’
services to your business users who don‘t use BlackBerry
devices

• Income generation from delivery of 3rd party providers’
content via the Pronto! portal as per 'Two-Sided' telecoms
business model


Some Information on User Implementations
HD Voice
• GO Telecom (Ethihad Atheeb)
www.communigate.com/main/news/news_article_01272011.html

• Deutsche Telekom ICSS MyCommsuite
www.deutschetelekom-icss.com/dtag/cms/contentblob/ICSS/en/969380/blobBinary/Capacity-
MyCommsuite.pdf

• Smartworld
www.smart-world.ae/shuc/index.aspx

Others
• Smarter Mobile
www.smartermobile.com/sNet_smarterOffice.php

• MC-link
www.mclink.it


Conclusion

Create your free trial now and sync your iPhone at
www.mobileoffice.biz

or

Contact us at www.zwana.net for further information

Zwana Unicom CommuniGate Systems Generic Carrier Presentation

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Zwana Unicom CommuniGate Systems Generic Carrier Presentation