Operations Management - Book1.p - Dr. Abdulfatah A. Salem
ZSR 101-An Introduction to the Z. Smith Reynolds Library at Wake Forest University
1. PDC | June 10, 2015
ZSR 101
Or everything you ever wanted to know
about the coolest place on campus but
were afraid to ask
Mary Beth Lock – Director for Access Services
Rosalind Tedford – Director for Research and Instruction
Meghan Webb – Reference Services Coordinator
Hu Womack – Instruction and Outreach Librarian
3. How long have you been working at
WFU?
1. Less than a year
2. 1-5 years
3. 5-10 years
4. More than 10
years
Lessthan
ayear
1-5
years
5-10
yearsM
ore
than
10
years
6%
19%
13%
63%
4. ZSR: Who We Are
• 57 Full-Time Employees
• 26 are librarians (MLS Degree)
• 14 have WFU Degrees (some have 2)
• 200 (ish) student employees
• Open 138 hours per week &12
months a year
• Starbucks is the busiest in NC
• 2011 Excellence in Academic
Libraries Award
6. Our Mission
The mission of the ZSR
Library is to help our
students, faculty and
staff succeed.
7. How We Do It: Instruction
• LIB100 and LIB200
classes
• One-shot instruction
sessions
• Citation workshops
• Zotero workshops
• Special Collections
and Archives
8. Are you or anyone in your house working toward a
degree (high school, college, graduate program)?
1. Yes
2. No
3. Not now but
soon
Yes
No
Notnow
butsoon
41%
18%
41%
9. How We Do It: Research
• Subject Specialists
(liaisons)
• Research Help (in-
person and virtual)
• Interlibrary Loan
• Rights Management
• Electronic Theses
and Dissertations
• Senior Showcase
10. In the last year I have…..
1. Checked out a
book from ZSR
2. Checked out a
DVD from ZSR
3. Read/used an
ebook from ZSR
4. Watched a
streaming movie
from ZSR
5. Used a ZSR
database to find
information
Checked
outabookfro...
Checked
outaDVD
from
...
Read/used
an
ebookfro...
W
atched
a
stream
ingm
ov..
Used
a
ZSR
databaseto
fi..
27%
30%
37%
3%3%
11. How We Do It: Our Collections
• Special Collections & Archives
• Books and eBooks
• DVD Collection
• eJournals
• Databases
• Streaming Video
• Newspapers & Magazines
• Browsing (Popular) Books
• Off-Site Storage
12. In the last year I have...
1. Visited ZSR
Starbucks
2. Booked a room in
ZSR for a
meeting/class
3. Come to ZSR for a
lecture or meeting
4. Attended a HvZ
event
5. Seen the new atrium
furniture in person
Visited
ZSR
Starbucks
Booked
aroom
in
ZSR
for..
Com
eto
ZSR
foralectur...
Attended
aHvZevent
Seen
thenew
atrium
furn...
31%
21%
13%
3%
33%
13. How We Do It: Spaces
• Study Rooms
• Conference Rooms
• Reception Space
• ZieSta Room
• Starbucks
• Teleconferencing
• Auditorium
• Lockers
• NEW ATRIUM
FURNITURE
14. How We Do It: Other Services
• Circulation
• ZSR Delivers
• Interlibrary Loan
• University Archives
• Little Free Library
• Art-O-Mat
• Bridge Equipment
• Build.ZSR (http://build.zsr.wfu.edu)
15. I have the following social media
accounts (click all that apply)
1. Facebook
2. Twitter
3. Instagram
4. Flickr
5. YouTube
6. Other Facebook
Tw
itter
Instagram
Flickr
YouTube
Other
25%
17%
15%
21%
6%
17%
16. How We Do It: Outreach
• ZSRx: Lifelong Learning
• Humans vs. Zombies
one for WFU kids and families
coming Tuesday, August 10th
• Academic Advising
• Faculty House Calls
• Deans List Gala
• Library Ambassadors
• Here when others aren’t –
breaks, snow, nights
• LOTS of listening to our
students
• Social Media (FB, twitter,
Instagram)