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eCampaigning


     on a

  $hoe$tring

Who
am
I?





Who? Zoe Laycock

What? New Media Director

www.frontofmind.co.uk



             Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Front
of
Mind





Digital communications agency

Design Build Strategy

•  Public sector
•  Commercial sector
•  Third sector

                 Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

A
bit
about
you





          What do you do online?

•  General surfing
•  News and current affairs
•  Shopping
•  eDemocracy/ eCampaigns
•  Entertainment (videos/ music/ tv)


                   Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

What
are
people
doing?





      People in the UK are spending
       more and more time online…




                   Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

UK
internet
access:





 16.5m households online

 56% broadband access




                       Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

ShiP
in
media
consumpQon




More time spent online than watching TV

Europeans spend 14.3 hours online per week
                                                                                     Forrester – 2007



35m access internet via PCs

7.3m access internet via mobile phones
                                                                                  bbc.co.uk 25.11.08




                   Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

New
new
media?





 “people are shifting their attention from
 conventional forms of new media, such
 as websites, to newer forms, such as
 YouTube video, photo blogs, podcasts and
 social networks.”




                  Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

What does this mean for
eCampaigning?



        Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

In
the
past




 Getting the message out:

 •  Over-reliance on dreary direct mailouts
 •  Calls to journalists (trust relationship)
 •  Print-based campaigns




               Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

TradiQonal
campaigns





 •  Volume fundraising

 •  Lasting awareness?
 •  Mobilising direct action?




                   Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Digital
opportunity




Rich media and social media achieve:

•  Engagement and interactivity
•  Two-way conversation
•  Presence in the places where people
   are




                       Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

So
where
are
people?





                   Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Social
media
space




 More people using social media to have their
 say and for their voices to be heard.

 Third Sector organisations must exploit
 these mediums to create powerful
 campaigns and more transparent
 consultations.




                      Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Engagement





•  Ongoing awareness
•  Building donor/ supporter relationships
•  Motivate and stimulate action
•  Engagement and participation





              Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

What’s out there?


                                    Cool stuff…


        Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Kroo
Bay
project





                    Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Kroo
Bay
project



 •  Imaginative engagement project
 •  Microsite: Kroo Bay, Freetown, Sierra Leone
 •  Tells a story
 •  Local clinic (malaria, cholera, diphtheria and
   diarrhoea)




                    Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Kroo
Bay
website




Donors can:

•  Watch quot;webisodes”
•  Read residents’ profiles
•  Post messages for the residents on their
   profile pages
•  Watch the clinic renovation progress as
   they donate money

                    Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Not all interaction has to
be rich media dependent.



       Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Blog JamiesBigVoice.com was set up
(2005) - authored by an ex-homeless
member of the public.




            Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Blogging



 JamiesBigVoice.com

 Aim:
 •  Stimulate public debate
 •  Get attention of broadcasters/ journalists

 The blog gained significant coverage in the
 mainstream media and succeeded in
 encouraging debate.



                 Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

People use the internet to
communicate more.



       Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

CommunicaQon
&
collaboraQon
tools




Closer relationships between:

•  Supporters/donors and campaign groups
•  donors and beneficiaries

Resulting in:

•  Two-way conversation
•  Involvement

                  Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

Flickr
for
good
‐
www.flickr.com/good





About Faces of ONE

This group is dedicated to ONE.org, the
campaign to make poverty history.

We encourage you to add a photograph of
your own face to this cause.
We
The
Peoples
Film
FesQval




  We were commissioned to design and
  deliver the Festival website and
  supporting media.

  www.wethepeoples.org.uk
Approach




  •  Creative design
  •  Accessible content
  •  SEO
  •  Existing media assets
  •  Distributable content
• A lot can be done for comparatively little

• Think strategically about how to best
  integrate online applications and use of
  online media into current campaign
  activities
Digital
strategy




•  New media is strengthening both charities
   & political campaigns

•  Can’t simply bolt them on to existing
   working practices and expect to engage
   increasingly more media-savvy supporters
Integrated
approach




•    Reach and engage where people are
•    Beyond websites
•    Push-pull approach to information
•    Channel mix – web, mobile, print
Thank
you!

zoe@frontofmind.co.uk


    www.frontofmind.co.uk

eCampaigning
     on a
  $hoe$tring


  www.frontofmind.co.uk

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eCampaigning on a shoestring

  • 1. eCampaigning

 on a $hoe$tring

  • 2. Who
am
I?
 Who? Zoe Laycock What? New Media Director www.frontofmind.co.uk Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 3. Front
of
Mind
 Digital communications agency Design Build Strategy •  Public sector •  Commercial sector •  Third sector Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 4. A
bit
about
you
 What do you do online? •  General surfing •  News and current affairs •  Shopping •  eDemocracy/ eCampaigns •  Entertainment (videos/ music/ tv) Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 5. What
are
people
doing?
 People in the UK are spending more and more time online… Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 6. UK
internet
access:
 16.5m households online 56% broadband access Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 7. ShiP
in
media
consumpQon
 More time spent online than watching TV Europeans spend 14.3 hours online per week Forrester – 2007 35m access internet via PCs 7.3m access internet via mobile phones bbc.co.uk 25.11.08 Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 8. New
new
media?
 “people are shifting their attention from conventional forms of new media, such as websites, to newer forms, such as YouTube video, photo blogs, podcasts and social networks.” Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 9. What does this mean for eCampaigning? Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 10. In
the
past
 Getting the message out: •  Over-reliance on dreary direct mailouts •  Calls to journalists (trust relationship) •  Print-based campaigns Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 11. TradiQonal
campaigns
 •  Volume fundraising •  Lasting awareness? •  Mobilising direct action? Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 12. Digital
opportunity
 Rich media and social media achieve: •  Engagement and interactivity •  Two-way conversation •  Presence in the places where people are Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 13. So
where
are
people?
 Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 14. Social
media
space
 More people using social media to have their say and for their voices to be heard. Third Sector organisations must exploit these mediums to create powerful campaigns and more transparent consultations. Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 15. Engagement
 •  Ongoing awareness •  Building donor/ supporter relationships •  Motivate and stimulate action •  Engagement and participation
 Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 16. What’s out there? Cool stuff… Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 17. Kroo
Bay
project
 Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 18. Kroo
Bay
project
 •  Imaginative engagement project •  Microsite: Kroo Bay, Freetown, Sierra Leone •  Tells a story •  Local clinic (malaria, cholera, diphtheria and diarrhoea) Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 19. Kroo
Bay
website
 Donors can: •  Watch quot;webisodes” •  Read residents’ profiles •  Post messages for the residents on their profile pages •  Watch the clinic renovation progress as they donate money Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 20.
  • 21.
  • 22.
  • 23. Not all interaction has to be rich media dependent. Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 24. Blog JamiesBigVoice.com was set up (2005) - authored by an ex-homeless member of the public. Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 25. Blogging
 JamiesBigVoice.com Aim: •  Stimulate public debate •  Get attention of broadcasters/ journalists The blog gained significant coverage in the mainstream media and succeeded in encouraging debate. Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 26. People use the internet to communicate more. Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 27. CommunicaQon
&
collaboraQon
tools
 Closer relationships between: •  Supporters/donors and campaign groups •  donors and beneficiaries Resulting in: •  Two-way conversation •  Involvement Front
of
Mind
Limited




+44
(0)20
7291
3870



17‐18
Margaret
Street,
London
W1W
8RP

  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34. Flickr
for
good
‐
www.flickr.com/good
 About Faces of ONE This group is dedicated to ONE.org, the campaign to make poverty history. We encourage you to add a photograph of your own face to this cause.
  • 35.
  • 36. We
The
Peoples
Film
FesQval
 We were commissioned to design and deliver the Festival website and supporting media. www.wethepeoples.org.uk
  • 37. Approach
 •  Creative design •  Accessible content •  SEO •  Existing media assets •  Distributable content
  • 38.
  • 39.
  • 40. • A lot can be done for comparatively little • Think strategically about how to best integrate online applications and use of online media into current campaign activities
  • 41. Digital
strategy
 •  New media is strengthening both charities & political campaigns •  Can’t simply bolt them on to existing working practices and expect to engage increasingly more media-savvy supporters
  • 42. Integrated
approach
 •  Reach and engage where people are •  Beyond websites •  Push-pull approach to information •  Channel mix – web, mobile, print
  • 43. Thank
you!
 zoe@frontofmind.co.uk
 www.frontofmind.co.uk

  • 44. eCampaigning on a $hoe$tring www.frontofmind.co.uk