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Managed	
  Services	
  
– Patch Management
– Capacity
– Memory Usage
– Backups
– Security
– Start/Stop
– Break/Fix
– Segment Recovery
– Backup Res...
CapEx	
  vs.	
  OpEx	
  	
  
-  Managed	
  Services	
  can	
  be	
  categorized	
  as	
  an	
  operational	
  expense	
  r...
Greenplum	
  &	
  Hawq	
  Managed	
  Services	
  
System	
  Administration	
  
-­‐  Scheduled	
  System	
  Jobs	
  
-­‐  Disaster	
  Recovery	
  Planning	
  
-­‐  Patching	...
Hadoop	
  Managed	
  Services	
  
System	
  Administration	
  
-­‐  Disaster	
  Recovery	
  Planning	
  
-­‐  Patching	
  and	
  Upgrades	
  
-­‐  Quarterly...
zdatainc.com | sales@zdatainc.com
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zData Managed Services - Greenplum and Hadoop

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ZData Managed Services is the practice of transferring day-to-day related management responsibility as a strategic method for impr­oved database performance, resulting in effective and efficient operations and support. ­

Our comprehensive Managed Services solutions from zData Inc., allows you and your company to focus on what you do best, why we take the responsibility for your database infrastructure needs.

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zData Managed Services - Greenplum and Hadoop

  1. 1. Managed  Services  
  2. 2. – Patch Management – Capacity – Memory Usage – Backups – Security – Start/Stop – Break/Fix – Segment Recovery – Backup Restore – Dedicated Support – Remote Support – Onsite Escalation – Problem Isolation and Resolution – Health Checks – Capacity Planning – System Integration Managed  Services  
  3. 3. CapEx  vs.  OpEx     -  Managed  Services  can  be  categorized  as  an  operational  expense  reducing  your  capital   expenditures  and  liability  of  capital  projects.   Expert  Knowledge   -  Leverage  the  collective  knowledge,  skills  and  experience  of  our  team  of  expert  database   professionals   -  Take  advantage  of  our  extensive  array  of  monitoring  and  administration  tools,  best  practices,   and  time-­‐tested  support  strategies     Reliability   -  A  structured,  disciplined,  comprehensive  and  SLA-­‐centric  approach  to  service  delivery   -  Improve  system  performance  and  reduce  critical  incidents.   Knowledge  Retention  and  FTE  Savings   -  Improve  employee  retention  by  providing  top-­‐cover  for  your  existing  DBA  and  technical  staff.       -  Immediate  value  and  low  cost  alternative  to  new  full-­‐time  hires.         Why  Managed  Services  
  4. 4. Greenplum  &  Hawq  Managed  Services  
  5. 5. System  Administration   -­‐  Scheduled  System  Jobs   -­‐  Disaster  Recovery  Planning   -­‐  Patching  and  Upgrades   -­‐  LDAP   -­‐  More  VRP  Integration   Database  Maintenance     -­‐  Batch  Load  Monitoring   -­‐  Capacity  Planning  and  Monitoring   -­‐  Memory  Management  and  Settings   -­‐  24x7x365  Monitoring   Backup  /  Recovery   -­‐  Backup  Scripts   -­‐  Monitor  Backups   -­‐  Segment  Recovery   Tool  Connectivity   -­‐  DIA  Module  3rd  Party  Software   Installation  and  Configuration   -­‐  ODBC/JDBC  Setup     Help  Desk     Quarterly     Health  Checks     Issue  Tracking,     Resolution     Backup,  ETL     Management     Vendor     Management       Key  Support  Responsibilities     Greenplum  Managed  Services  
  6. 6. Hadoop  Managed  Services  
  7. 7. System  Administration   -­‐  Disaster  Recovery  Planning   -­‐  Patching  and  Upgrades   -­‐  Quarterly  Health  checks   -­‐  LDAP   Cluster  Maintenance     -­‐  HDFS  Tuning   -­‐  Capacity  Planning   -­‐  Power  Management   -­‐  Memory  Management  and  Settings   -­‐  24x7x365  Monitoring     Monitoring   -­‐  Cluster  node  monitoring   -­‐  Named  node  monitoring   -­‐  Map  Reduce  job  completion   Tool  Connectivity   -­‐  Hive/Hbase   -­‐  ODBC/JDBC  Setup     Help  Desk     Quarterly     Health  Checks     Issue  Tracking,     Resolution     Data   Integration     Key  Responsibilities     Hadoop  Managed  Services   Vendor     Management      
  8. 8. zdatainc.com | sales@zdatainc.com

ZData Managed Services is the practice of transferring day-to-day related management responsibility as a strategic method for impr­oved database performance, resulting in effective and efficient operations and support. ­ Our comprehensive Managed Services solutions from zData Inc., allows you and your company to focus on what you do best, why we take the responsibility for your database infrastructure needs.

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