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BALTIMORE DRUPAL CAMP 2015
HELP YOUR MONKEY
BOSS/CLIENT SEE THE
[DRUPAL] LIGHT
Andres Zapata
@iduxwatch
So, why doesn’t your boss
or client want to get in on
it?
They don’t *get* it
Too much risk
Trust =
Credibility x Intimacy
Risk
Risk =
Credibility x Intimacy
Trust
Devs are Expensive
Hosting can be Expensive
Money Time Support
Time to Market
Steep Learning Curve
Release Cycle
Lots of Configs
Bloat: Performance
Poor Documentation
“Half-Cooked” Developers
Spotty Community
Open Source Hibigeebies
Long Release Cycles
Dude-ruled
Updates are not “One Click”
Drush (enough said)
Risk =
Credibility x Intimacy
Trust
Yes, and…
Let’s do
this in
Drupal!
“WE CAN’T AFFORD IT; IT’D BE TOO
EXPENSIVE”
Boss Client
Yes, and believe you
me… we’ll do what
ever it takes, including
cranking at night and
weekends, to make it
happen.
Yes, and we will not
charge you any extra
than we’ve already
talked about. Drupal is
the right option here.
{trust}
“WE CAN’T AFFORD IT; IT’D BE TOO
EXPENSIVE”
Boss Client
Yes, and I’ve never
led you astray. This is
an investment and it
will expand what we
can do for our clients.
Yes, and after working
together for so long, you
know we wouldn’t be
recommending this unless
it wasn’t absolutely the
best option for this
project.
{intimacy}
“WE CAN’T AFFORD IT; IT’D BE TOO
EXPENSIVE”
Boss Client
Yes, and you know
me, I will not allow it
fail. This is an
investment and it will
expand what we can
do for our clients.
Yes, and we’ve had great
success with this
approach before. Drupal
is the best option here.
{credibility}
Risk =
Credibility x Intimacy
Trust
Questions?
Thanks!
@iduxwatch

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Engineering Emotional Arguments to Help Managers/Clients See the Drupal Light

  • 1. BALTIMORE DRUPAL CAMP 2015 HELP YOUR MONKEY BOSS/CLIENT SEE THE [DRUPAL] LIGHT Andres Zapata @iduxwatch
  • 2.
  • 3. So, why doesn’t your boss or client want to get in on it?
  • 4. They don’t *get* it Too much risk
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Trust = Credibility x Intimacy Risk Risk = Credibility x Intimacy Trust
  • 14.
  • 15. Devs are Expensive Hosting can be Expensive Money Time Support Time to Market Steep Learning Curve Release Cycle Lots of Configs Bloat: Performance Poor Documentation “Half-Cooked” Developers Spotty Community Open Source Hibigeebies Long Release Cycles Dude-ruled Updates are not “One Click” Drush (enough said)
  • 16.
  • 17. Risk = Credibility x Intimacy Trust
  • 20. “WE CAN’T AFFORD IT; IT’D BE TOO EXPENSIVE” Boss Client Yes, and believe you me… we’ll do what ever it takes, including cranking at night and weekends, to make it happen. Yes, and we will not charge you any extra than we’ve already talked about. Drupal is the right option here. {trust}
  • 21. “WE CAN’T AFFORD IT; IT’D BE TOO EXPENSIVE” Boss Client Yes, and I’ve never led you astray. This is an investment and it will expand what we can do for our clients. Yes, and after working together for so long, you know we wouldn’t be recommending this unless it wasn’t absolutely the best option for this project. {intimacy}
  • 22. “WE CAN’T AFFORD IT; IT’D BE TOO EXPENSIVE” Boss Client Yes, and you know me, I will not allow it fail. This is an investment and it will expand what we can do for our clients. Yes, and we’ve had great success with this approach before. Drupal is the best option here. {credibility}
  • 23.
  • 24.
  • 25. Risk = Credibility x Intimacy Trust