Izac Ross
7 SlideShares 0 Painéis de recortes 317 Seguidores 91 Seguindos
Personal Information
Organização/Local de trabalho
San Francisco Bay Area, CA United States
Cargo
Design lead, Service and Interaction at Collective Health
Setor
Design
Site
www.izacross.com
Sobre
Through creative design research, an unusual understanding of business needs for a designer, and strong facilitation skills, I bridge the gab between design, operations, and product to build and improve service businesses. My Specialties include: >> Service Design >> Design & Business Strategy >> Interaction Design >> Design Research Regularly speak and teach about: >> Service Research >> Experience Prototyping >> Service Design Connecting >> Service Blueprinting and Customer Journey Development >> Narrative as a design tool
Detalhes do contato
Marcadores
service design customer experience user experience experience prototyping narrative interaction design scenarios service management ixda body-storming lean ux services workshop sdn
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Apresentações (7)
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Workshop: Using Service Blueprinting to Evolve Services
Há 9 anos • 24343 Visualizações
Neck Down Designing: using service design & bodystorming to move from EH to AHA! experiences
Há 9 anos • 4399 Visualizações
Using Service Blueprints to Create Holistic Multi-Channel Experience
Há 9 anos • 49133 Visualizações
SF Service Jam Day 1 Deck
Há 8 anos • 1688 Visualizações
SF Service Jam Day 2
Há 8 anos • 1441 Visualizações
Cooper Parlor: Service Blueprinting
Há 8 anos • 17232 Visualizações
Narrative as Prototype
Há 8 anos • 26673 Visualizações
Gostaram (7)
Ver tudo
Buying into service design
Erik Roscam Abbing • Há 10 anos
Analysis & Synthesis For Design | An Elephant Surrounded By Blind Men
John Payne • Há 9 anos
Future Proof Design and the Platform Design Canvas
Simone Cicero • Há 9 anos
UX in 4D
Elliot Felix • Há 9 anos
Beyond the touch points
UXconference • Há 13 anos
Theatrical Politics of Service Design
cameron tonkinwise • Há 13 anos
PSFK presents Future Of Health
PSFK • Há 12 anos
Apresentações (7)
Ver tudo
Workshop: Using Service Blueprinting to Evolve Services
Há 9 anos • 24343 Visualizações
Neck Down Designing: using service design & bodystorming to move from EH to AHA! experiences
Há 9 anos • 4399 Visualizações
Using Service Blueprints to Create Holistic Multi-Channel Experience
Há 9 anos • 49133 Visualizações
SF Service Jam Day 1 Deck
Há 8 anos • 1688 Visualizações
SF Service Jam Day 2
Há 8 anos • 1441 Visualizações
Cooper Parlor: Service Blueprinting
Há 8 anos • 17232 Visualizações
Narrative as Prototype
Há 8 anos • 26673 Visualizações
Gostaram (7)
Ver tudo
Buying into service design
Erik Roscam Abbing • Há 10 anos
Analysis & Synthesis For Design | An Elephant Surrounded By Blind Men
John Payne • Há 9 anos
Future Proof Design and the Platform Design Canvas
Simone Cicero • Há 9 anos
UX in 4D
Elliot Felix • Há 9 anos
Beyond the touch points
UXconference • Há 13 anos
Theatrical Politics of Service Design
cameron tonkinwise • Há 13 anos
PSFK presents Future Of Health
PSFK • Há 12 anos
Personal Information
Organização/Local de trabalho
San Francisco Bay Area, CA United States
Cargo
Design lead, Service and Interaction at Collective Health
Setor
Design
Site
www.izacross.com
Sobre
Through creative design research, an unusual understanding of business needs for a designer, and strong facilitation skills, I bridge the gab between design, operations, and product to build and improve service businesses. My Specialties include: >> Service Design >> Design & Business Strategy >> Interaction Design >> Design Research Regularly speak and teach about: >> Service Research >> Experience Prototyping >> Service Design Connecting >> Service Blueprinting and Customer Journey Development >> Narrative as a design tool
Detalhes do contato
Marcadores
service design customer experience user experience experience prototyping narrative interaction design scenarios service management ixda body-storming lean ux services workshop sdn
Ver mais