This document discusses putting community knowledge in place through various methods and case studies. It describes tools for contextual information management like NeatStreets non-emergency reporting and mapping overlays to visualize network connections. It also discusses building knowledge systems through principles of tacit knowledge development, hierarchical construction of knowledge, and mobilizing community knowledge through continuing online conversations and submission systems. Specific examples analyzed include the Iramoo-Albion GreenWeb wildlife corridor, history of the Moonee Ponds Creek in Melbourne, and envisioning the future growth of Melbourne's northwest as "Superlative Sunshine".

1. Putting Community
Knowledge in Place
Tony Smith, Bill Hall, Susu Nousala
Theory, Ontology and Management of
Organizational Knowledge (TOMOK)
Melbourne Emergence Meetup Group
http://emergence.meetup.com/24/

2. Organisational Knowledge
• Tacit Knowledge Network Development —
Nousala, Whyte, Hall
• Building Resilient Knowledge Systems —
Vines, McCarthy, Jones, Kirk
• Theory, Ontology and Management of
Organizational Knowledge (TOMOK) —
Hall, Nousala, Best

3. Emerging social network around
“human attractor”
Nousala & Hall (2008)
3
Nousala, Whyte, Hall

4. Invincible Co. knowledge building
spiral
Modified from Nousala (2006, 2007)
4

5. Contextual information management and
public knowledge spaces
Vines, McCarthy, Jones, Kirk
Regulatory interventions need to
change in response to changes in
the knowledge space
Legislators
The objective is to
amplify positive
emergent patterns
This type of visualisation provides a glimpse as to what we mean by a regulatory
knowledge system

6. Using principles of contextual information
management to build regulatory
knowledge systems
State and national
instruments of regulation
Contextual information management allows for
the visualisation of network connections

7. Hierarchical Construction of Knowledge
Hall, Nousala, Best
 “I” – building personal K  “THEM” – the larger org.
 “WE” – building group K  Noosphere – world of K

8. Accessible Technology
• NeatStreets Non-emergency Reporting —
Kuruppu
• Free Technology for the Support of
Community Action Groups (test cases) —
Hall, Nousala, Best
• Community Knowledge Maintenance —
Smith, Nair

9. ‘Next-Gen’ Community Service
 What is NeatStreets?
Kuruppu
 a crowd-sourced issue management service for the
public - enabled by a free phone app:
…. it engages communities across Australia and NZ
to report location-tagged comments with photos in an
easy way ....

10. ‘Next-Gen’ Community Service
 Linked issue page - where gov and
community can interact:

11. Hall, Nousala, Best

13. Smith, Nair Community Knowledge Mobilisation "311" Non-emergency Reporting
Continuing conversation Transactional process
authorise resources Funding bodies same Responsible authorities
and undertake works Municipalities, Govt Depts, Recruitment of
land owners and managers Office cost reduction
justify
Public space Endorsed plans Action and feedback
endorse
Parks, waterways, beaches, trails, From occasional publishing Notification and tracking system
paths, roads, railways, interchanges to ongoing online updating e.g. Pepper Stack's NeatStreet
formalise
defined by work for Content editors Public submission system
Domain-specific context Mobile phone app submission
Media/technical expertise User monitoring of progress
submission system retains linkages
"Friends of" community groups engage
Tree planting, cleanup, monitoring Stories Old Photos Maintenance and cleanup
history maps, video Pothole, graffiti, storm damage,
opinion records sound litter, trolley, broken footpath
community engagement
"Non-
"Bottom
traditional
drawers"
owners"
Technical approach
Open source software
Mapping overlays Theoretical approach
Media galleries Evidence-based
Collaborative editing Tacit knowledge
Addressing the knowledge deficit in
Public and member access Avoid framing
conventional community consultation

14. Smith, Nair
Community Knowledge Mobilisation
Continuing conversation
authorise resources Funding bodies
and undertake works Municipalities, Govt Depts,
land owners and managers
justify
Public space Endorsed plans
endorse
Parks, waterways, beaches, trails, From occasional publishing
paths, roads, railways, interchanges to ongoing online updating
formalise
defined by work for Content editors
Domain-specific context
Media/technical expertise
submission system retains linkages
"Friends of" community groups engage
Tree planting, cleanup, monitoring Stories Old Photos
history maps, video
opinion records sound
community engagement
"Non-

15. Public/Nature Corridors
• A Ring of Open Space For Sustainable
Living & Learning in Melbourne’s West —
Hocking, Wyatt
http://www.meme.com.au/papers/KC10/Hocking.pdf
• Moonee Ponds Creek Strategic Plan —
Smith, Nair
• Melbourne-Sydney Rail Comparison —
Smith

16. Iramoo-Albion GreenWeb
Isabella
Williams Iramoo
Reserve Wildlife Park Victoria Uni
St Albans
Bullum
Bullum
Reserve
Pimelea
Grasslands
Denton
Avenue
Reserve
Featherhead
Grassands
Hocking, Wyatt
10/17/10 Knowledge Cities Melb, Nov 2010 3

17. Sustainable Living:
Layers of Interaction in a Complex System
Community Hubs & Schools
Culture & History
Biodiversity & Open Space
10/17/10 Knowledge Cities Melb, Nov 2010 7

18. Smith, Nair
So what has really changed in the way
we perceive (and engage with) the
environment/contexts that we inhabit
and navigate everyday?
1860 2009
The Moonee Ponds Creek in Melbourne

19. Due to datum differences between the various data sets
on this plan, some apparent discrepancies will occur
between boundaries and photographic images.
Track alignment changes to accommodate the Regional
R EE T
Rail Link take out the shopping strip on the Footscray
T
LEEDS S
Station side of Irving Street opposite the tram terminus.
E ET
TR
Smith
S
G
IR VIN
F OO
REGIONAL RAIL LINK
PROPOSED PROJECT AREA
MAP 14 OF 38
Legend
RRL Line
RRL / Melton Line
Sydenham Line
ARTC Line
Goods Line
Werribee Line
Existing Rail Track
Buildings Footprint
Title Boundary
E Proposed Project Area
NU
AVE
I
0 5 10
AB Meters
CN
M

20. Where to from here?
• Geospatial mapping and tracking of
community knowledge
‣ A recent practical exercise
‣ And a much older one
• Melbourne’s north-western growth lobe
changing expectations
‣ Marvellous Melbourne 1890
‣ Superlative Sunshine 2050

21. Melbourne Airport
recently acquired
a parcel of
Creek-facing land
which straddles
our preferred route
for connecting the
Moonee Ponds
Creek Trail
to the Airport.
So we checked out
some online maps.

23. Google Maps also shows the title boundary but faintly

24. Google Satellite view can be relatively old and undated

25. But we can use NearMap to track more recent changes

26. including capping of the toxic waste dump lower centre.

27. including capping of the toxic waste dump lower centre.
Trail link needed here

28. For much longer historic context we can
go back to the year before I was born
and the place I was about to be born into.

30. Sports
Club
McGain
house
Parents’
Toyne house
house
Uncle’s
Bremner house
house
Grey
hound
track
Cycling
board
Chazan track
Five house
Mile
Creek Grand
mother’s
flat
Grand
parents’
PICA
house
office

31. Melbourne’s long lop-sided growth

32. WHITTLESEA
HUME
MELTON
Broadmeadows
Footscray
Central
Melbourne Box Hill
WYNDHAM
is finally heading the other way

33. Move over Marvellous Melbourne.

34. Move over Marvellous Melbourne.

35. Sunshine, St Albans and Sydenham

36. Sunshine, St Albans and Sydenham

37. have long been the end of the line, but

38. have long been the end of the line, but

39. west-north-west is now emerging as

40. west-north-west is now emerging as

41. growth centre of Western Civilisation!

42. growth centre of Western Civilisation!

43. So welcome to Superlative Sunshine,

44. So welcome to Superlative Sunshine,

45. where the rain doesn’t fall much, but

46. where the rain doesn’t fall much, but

47. it hasn’t mattered a lot since after the

48. it hasn’t mattered a lot since after the

49. great flood (also in 1946) since which

50. great flood (also in 1946) since which

51. we divert overflow to the Kororoit!

52. we divert overflow to the Kororoit!

53. Putting Community
Knowledge in Place
Tony Smith, Bill Hall, Susu Nousala
Theory, Ontology and Management of
Organizational Knowledge (TOMOK)
Melbourne Emergence Meetup Group
http://emergence.meetup.com/24/

54. Questions?

55. Questions?
Stellenbosch in Western Cape makes
an urban feature of its old Mill Stream