1. YELLAPU NAGENDRA RAMESH
Address:
Dr No.16-3-76/A, Email:rameshyellapu55@gmail.com
Yellapu Vari Street, Gavarapalem Ph No: 8186930389
Anakapalli, Visakhapatnam-531002.
INDIA.
Professional Experience:
Network Engineer (2013 July to present)
ACS Technologies— Visakhapatnam, Andhra Pradesh India, July 2013 to present
Job Profile:
● Install, configure and upgrade operating systems or software.
● Modify specific application for use in operational departments.
● Perform data back-up and recovery; conduct security monitoring to find out any intrusions.
● Recommend changes to improve systems and network configurations.
● Determine hardware or software requirements related to such changes.
● Configuration and Maintenance of Cyber am Firewall..
● Network setup and maintenance (LAN/WAN).
● Configuration of Software based Firewall (Untangle, IPcop).
● Configuration of Cisco Switches (VLAN, VTP).
● Researched, recommended and implemented network enhancements that improved system
reliability and performance.
● Worked on Cisco Routers 1841, 2600, 2911 series and on 2690 and 3550 series Cisco
switches.
• Installing, Back ping Cisco IOS & Password Recovery.
• Configuration and troubleshooting of Cisco routers and switches.
● Scheduling all data backups Weekly & Month wise.
● Trouble shooting network and hardware issues complained by the end users.
● Implemented campus Wi-Fi at client location.
● Providing support to the client’s office from remote.
● Access specific customer process information to identify appropriate problem-resolution
procedures and contacts.
● DNS support during migration activities. Experienced in handling bulk DNS
add/modify/delete/move requests, and scheduling them as per client requirement
● Maintain communication with the customer throughout the problem resolution process of
actions taken.
Education:
• B.E– Electronics and Communication Engineering (E.C.E) with an aggregate of 84.6%.
• 12th
- Intermediate board of Andhra Pradesh secured 86.5%.
• 10th
- Secondary school board of Andhra Pradesh secured 84.6%.

2. Training
• Hardware & Networking Training from HNTC.
• CCNA from Indo German Institute of Engineering & Technology
Technical Skills:
• Well known Hardware components and working with them.
• Provide first line technical support to computer users and ensures month functioning of
various applications/systems. Respond professionally and effectively to requests for IT support
assistance.
• Follow standard help desk procedures .Resolve situations requiring urgent attention
• Configuring CISCO Routers 1841, 2811, 2911 series.
• Configuring Cisco Switches 2960, 3550 Switches, Firewalls.
• Sound knowledge in troubleshooting wireless and wired network issues.
• Cisco IOS installations.
• Troubleshooting of Cisco Routers and Cisco Switches.
• Strong knowledge in configuration of Static and Dynamic routing(RIP, EIGRP, OSPF)
• Troubleshooting Eigrp neighbors, load balancing and various issues.
• Good Knowledge on Frame Relay, HDLC, PPP Configurations.
• Configuration of VLAN, STP , TRUNKING in Cisco switches
• Securing Switches.
• Troubleshooting all connectivity problems.
• DNS support during migration activities. Experienced in handling bulk DNS
add/modify/delete/move requests, and scheduling them as per client requirement.
• Ability to handle challenging tasks.