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COMMUNICATION 
PROCESS 
Yap Mein Teng, Melissa Foong, 
Low Xin Yi, Lim Pui Yee
 Process of creating meaning through symbolic interaction 
 Between two and more people 
DEFINITION
 Linear model of communication 
TYPES OF MODEL
 Transactional model of communication 
TYPES OF MODEL
ELEMENTS OF COMMUNICATION 
PROCESS
 Sender 
The person who send or create the message. 
► Receiver 
The person who receive the message. 
► Environment 
 physical location 
 personal experience 
 culture background
 Encode 
Conversion of subject matter into symbols like words, actions, or pictures. 
► Decode 
Process of receiving a message or symbol from the communicator and 
interprets the meaning of the message.
 Message 
Information conveyed by words and other signs and symbols. 
 Verbal and nonverbal content 
 Communicating message 
 Message in media 
► Channel 
The medium which the message is delivered and received. 
- A report from a low-level manager will flow upwards to directors. 
► Feedback 
Response of an audience from the receiver which gives the communicator 
an idea of how the message is being received.
NOISES 
► Physiological noise 
Distraction that affects how we feel and think. 
► Physical noise 
Interference in our environments. 
► Psychological noise 
Refers to qualities in us that affect how we communicate and interpret 
others. 
► Semantic noise 
Exists when words themselves are not mutually understood.

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Communication process

  • 1. COMMUNICATION PROCESS Yap Mein Teng, Melissa Foong, Low Xin Yi, Lim Pui Yee
  • 2.  Process of creating meaning through symbolic interaction  Between two and more people DEFINITION
  • 3.  Linear model of communication TYPES OF MODEL
  • 4.
  • 5.  Transactional model of communication TYPES OF MODEL
  • 6.
  • 8.  Sender The person who send or create the message. ► Receiver The person who receive the message. ► Environment  physical location  personal experience  culture background
  • 9.  Encode Conversion of subject matter into symbols like words, actions, or pictures. ► Decode Process of receiving a message or symbol from the communicator and interprets the meaning of the message.
  • 10.  Message Information conveyed by words and other signs and symbols.  Verbal and nonverbal content  Communicating message  Message in media ► Channel The medium which the message is delivered and received. - A report from a low-level manager will flow upwards to directors. ► Feedback Response of an audience from the receiver which gives the communicator an idea of how the message is being received.
  • 11. NOISES ► Physiological noise Distraction that affects how we feel and think. ► Physical noise Interference in our environments. ► Psychological noise Refers to qualities in us that affect how we communicate and interpret others. ► Semantic noise Exists when words themselves are not mutually understood.