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Pps
1.
2. ADMINISTRATOR PROGRAM
Prime Parts Specialists provides services exclusively
to Automotive Extended Warranty Administrators
National state of the art computerized parts network
Electronic video library archives for all parts shipped
Parts ship within 24 hours of order confirmation
Warranty programs to mirror contract term requirements
up to EOC, with or without labor coverage
3. ADMINISTRATOR PROGRAM
Industry knowledgeable staff In-House Customer Service
on-site to provide assistance with:
Facilitate repair or replacement with the repair facility
Part Quotes
We provide independent national inspections if
Orders necessary
Freight Tracking
Labor is calculated and paid using all-data
Customer Service
recommended times at the repair facilities’
negotiated contract rate
Car Rental coverage up to $30 a day
Reimburse towing expense up to $50
At acceptance of part failure liability, payment is
provided by phone with credit card upon
completion of repair order
4. ADMINISTRATOR PROGRAM
• Non-commissioned employees
• Verify order and part interchange for contract
• Facilitate recycled part acceptance with repair facility
• Pre-installation guides faxed and verified
• Engines checked with hot compression and oil pressure
• Transmissions thoroughly inspected for damage and abuse
• Parts palletized and shrink-wrapped
• Part acceptance and installation verified
5. ADMINISTRATOR PROGRAM
Part quotes and easy ordering in minutes through our Instant Messaging
secure internet instant messaging, by e-mail,
or calling us toll-free 888.230.0030
Convenient electronic billing
Hours of Operation: Monday – Friday
8AM – 5PM Central
National Director Email Contact:
Sam Lomenzo - Sam@Prime-Part.com
Toll Free Phone
Email
6. ADMINISTRATOR PROGRAM
Let Prime Parts Specialists
fulfill your contract parts requirements
Contact us to create a program that
reflects your current requirements
Determine service levels
Sales Activity – Service Goals
Implement pilot program
Establish follow up agenda
Toll Free: (888) 230.0030
Local: (972) 985.2165
Fax: (972) 985.2172
