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DISTANCEFROMPERFECTFOURRULESFORKICK-ASSDIGITALMARKETING
CEO, PORTENT
portent.com
@portentint
ian@portent.com
ME
Ian’sPlumbing
AAAIan’sPlumbing
AAAAAAAAIan’sPlumbing
HERECOMESTHEINTERNET
HERECOMESTHEINTERNET
HERECOMESTHEINTERNET
HERECOMESTHEINTERNET
LOTSOFLITTLETHINGSTODO
LOADSPEED
RENDERINGTIME
IMAGECOLOR
IMAGESIZE
CONVERSIONS
KEYPHRASEONPAGE
GRADELEVEL
VIEWS
LIKES
FAVORITES
REVIEWS
TYPOGRAPHY
SYMBOLS
RESPONSIVEDESIGN
STRUCTUREDDATA
HTTPS
RESPONSECODES
BROKENLINKS
GRAMMAR
UNIQUENESS
PAGESTRUCTURE
KEYPHRASEINTITLETAG
APPROVEDSTORE
LINKS
CITES
LOCATIONS
AGE
DOMAINNAME
HOSTINGLOCATION
CLICKTHRU
SPELLING
SITEMAP
USEREXPERIENCE
USERINTERFACE
INFORMATIONARCHITECTURE
Buyourrunningshoes.They’rethebest
runningshoesyou’llfind.Wehavepinkrunning
shoes,brownrunningshoesandrunningshoes
thathelpyourun.They’reshoes.Forrunning.
SILLINESSCOMMENCES
AAAAAAAAIan’sPlumbing
ANDWE’RERIGHTBACKHERE
WENEEDFUTURE-PROOFCLARITY
FORALLDIGITALMARKETING
SOMETHINGTHAT
JUSTMAKESSENSE
HASN’TCHANGEDMUCH
(SORTOF)MAKESSENSE
PERFECT
MASSIVELYIMPERFECT
you’ll
remember me. in
your nightmares.
IT’SPROGRAMMEDINTOUS
MIGHTEATUS
IT’SPROGRAMMEDINTOUS
BADTOEAT
JUSTWRONG
THE HUMAN BRAIN MEASURES
DISTANCEFROMPERFECT
THECUSTOMER’SVERYFIRSTQUESTION:SHOULDIBEWORRIED?
HIGH VALUE = LOW DISTANCE FROM PERFECT
i am near perfect. I am
therefore valuable.
NOWORRIES
LOW VALUE = HIGH DISTANCE FROM PERFECT
WORRIES
GOOGLE MEASURES
DISTANCEFROMPERFECT
I WILL $#%!!
YOU UP
GOOGLE MEASURES
DISTANCEFROMPERFECT
FACEBOOK MEASURES
DISTANCEFROMPERFECT
INSTAGRAM MEASURES
DISTANCEFROMPERFECT
TWITTER MEASURES
DISTANCEFROMPERFECT
THEY’RETRYINGTOEMULATETHIS
SOASKYOURSELF
WILLTHISTACTICBRINGMECLOSERTOPERFECT?
LOOKATFRICTION
ASKWHY
LOOKFORMULTIPLEWINS
LOOKATCOST
LOOKATFRICTION
ASKWHY
LOOKFORMULTIPLEWINS
LOOKATCOST
Howmuchisthere?
Howmuchcanwereduceit?
TELLINGYOURUSERSWHATTO
DONEXTREDUCESFRICTION
ICAN’TBUYANYTHING
THAT’SALOTOFFRICTION
chow time!
LOOKATFRICTION
ASKWHY
LOOKFORMULTIPLEWINS
LOOKATCOST
Whyisthishere?
Whatpurposedoesitserve?
WHYDOTHIS?
WHYDOTHIS?
WHYDOTHIS?
WHYDOTHIS?
AAUUUGGHHH MY EYES.
THERE’S NO REASON FOR
THIS AT ALL. ZERO. ZILCH.
LOOKATFRICTION
ASKWHY
LOOKFORMULTIPLEWINS
LOOKATCOST
Willthishelpmeinmorethanoneway?
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE (SPEND HERE FIRST)
PAID EARNED OWNED
CONTENT
ANALYTICS (MEASUREMENT MATTERS)
INFRASTRUCTURE
PAID EARNED OWNED
CONTENT (IT’S ALL CONTENT)
ANALYTICS
INFRASTRUCTURE
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
Doesafastersitegetmemultiplewins?
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
þ
þ
þ
þþþ
Willbetterproductcopygetmemultiplewins?
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
þ
þþþ
Willbetteradsgetmemultiplewins?
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
þ
þþ
LOOKATFRICTION
ASKWHY
LOOKFORMULTIPLEWINS
LOOKATCOST
Howmuch$$$?
Howmuchtime?
Howmuchtherapy?
LOOKATFRICTION
ASKWHY
LOOKFORMULTIPLEWINS
LOOKATCOST
TIMETOGETTACTICAL
Willrewritingtitletagsmovemeclosertoperfect?
FRICTION?
“Buytoysportscars”
ALOTOFFRICTION
Iwanttorankfor“ToyMaserati”
WHY?HMMMM…
OH,ANDONAMAZON?
MERCHANTWORDS.COM
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
o
ONEGIANTWIN–ONESMALLWIN
þ
þ
o
oo
Ifminimalcost…
DONE
Willwriting50blogpostsmovemeclosertoperfect?
Mayincreasefriction
I WILL $#%!!
YOU UP
Canyouanswer“why?”
(“Why”can’tbe“rankings”)
“Why”shouldbe
“Mycustomerswantinformationabout…”
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
DONEWRONG:MULTIPLELOSSES
Cost:Yougetwhatyoupayfor
PROCEEDWITHCAUTION
Willeditingmovemeclosertoperfect?
LOTSOFFRICTION
Easy‘why’
Betterwritingbuildstrust&brand
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
þþ
o
MULTIPLEWINS
þ
þ
o
Cost:Minimal
HEMINGWAYAPP.COM
HEMINGWAYAPP.COM
GRAMMARLY
GRAMMARLY
DONE
Willbuildingacontentsubscriberlist
movemeclosertoperfect?
FRICTION?
“WheredidIseethatcoolarticle?”
WHY?
“Oh!That’swhereIsawit.Andhere’sanotherone.”
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
o
LOTSOFWINSOVERTIME
þ
þ
o þ
þ
Cost:Moderate
DONE
Willbetterimagecompressionmovemeclosertoperfect?
WHY?
$-
$10.00
$20.00
$30.00
1 2 3 4 5 6 7 8 9
Loadtime(seconds)
Page Value vs. Load Time
WHY
LOTSOFFRICTION
Cost:Low-High
Doityourself=lowcost
GOOGLEPAGESPEED
http://portent.co/gspeed-dfp
DOWNLOADIMAGESRIGHTFROMPAGESPEED
But,evenbetter…
64kb jpg 700kb png
i’m back
hahahahaha!!!
Boo!!!!
hahahah!!!!
USETHERIGHTFORMAT
IMAGEOPTIM(OSX)
1.1 megabytes
227kb
CAESIUM(Windows)
97kb
97kb
210kb
210kb
97kb
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
þþ
MULTIPLEHUMUNGOUSWINS
þ
þ
þ
þ
DONE
Willtargetingmyaudiencemovemeclosertoperfect?
NO‘WHY’
NO‘WHY’
NO‘WHY’
CLEAR‘WHY’-TARGETING
COST:LOW
COST:LOW
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
þþ
o
o
o
þ
MULTIPLEWINS
DONE
Willpaidsocialmediamovemeclosertoperfect?
NOEXISTINGFRICTION
GREAT‘WHY’
COST–WHATEVERYOUWANT
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
þ
þ
þ
þ o
o
LOTSOFBIGWINS
DONE
Willcontentformattingmovemeclosertoperfect?
MODERATEFRICTION
STRONG‘WHY’–BETTERREADABILITY
MODERATE/HIGHCOST
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
o
þ
þþ
o
o
SOMEMODERATEWINS
MAYBETESTON1-2PAGESFIRST
Willmigratingmovemeclosertoperfect?
FRICTION?
WHY?
VERYHIGHCOST
PAID EARNED OWNED
CONTENT
ANALYTICS
INFRASTRUCTURE
þ
þþo
þ
þ
LOTSOFWINS
IDUNNO
ASKYOURSELF
WILLTHISTACTICBRINGMECLOSERTOPERFECT?
LOOKATFRICTION
ASKWHY
LOOKFORMULTIPLEWINS
LOOKATCOST
3E6699
yawn
3E6699
COULDN’T YOU JUST
GIVE ME THE LIST?
THELISTALWAYSCHANGES!
THISISFUTUREPROOF
AAAAAAAAIan’sPlumbing
NOMORETHIS
JUSTTHIS
Ian Lurie
@portentint
www.portent.com
These slides: http://portent.co/scoedfp
SMALL, UNMARKED BILLS ONLY

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