Shopping Tourism

wilson tom
wilson tomtravel executive em Global Vision Tours
SHOPPING
TOURISM
INTRODUCTION


       Shopping   : Subsidiary activity to travel

       Shopping   Tourism : Leisure Pursuit

       International
                    Shopping Travellers +
       Shopping = choice of destinations
SHOPPING & TOURISM
   Shopping
   can be part of the travel
    experience or the primary
    focus of travel.
   major     motivations    for  a
    leisurely travel trip.
   Tourists look for exciting
    opportunities to shop while
    travelling.
    Some destinations provide
    special     tourist    shopping
    activities for tourists to shop
    for goods.
   For many tourists, shopping is
    one priority when they travel
SHOPPING IS A MAJOR TOURIST ACTIVITY WITH A HIGH PERCENTAGE OF PARTICIPATION.
ACCORDING TO THE STATISTICAL DATA OF THE U.S. OFFICE OF TRAVEL AND TOURISM INDUSTRIES ON
TOURISM PERFORMANCE, SHOPPING RANKS AS THE TOP PARTICIPATION ACTIVITY FOR ASIAN (90%) AND
EASTERN EUROPEAN TOURISTS (85%), AND THE SECOND PARTICIPATION ACTIVITY FOR WESTERN
EUROPEANS (86%). THE STATISTICS INDICATE THAT THE DEMAND FOR SHOPPING IS HIGH FOR EUROPEAN
AND ASIAN TOURISTS. DETAILED PROFILES FOR COUNTRIES OF ORIGIN SHOW THAT SHOPPING IS ON THE
TOP AMONG ALL OTHER TOURIST ACTIVITIES FOR THE EUROPEAN COUNTRIES OF IRELAND (93%), SPAIN
(82%), AND ITALY (79%). ASIAN SHOPPING PARTICIPATION PERCENTAGES ARE THE HIGHEST AMONG ALL
ASIAN COUNTRIES WITH A 93% FOR TAIWAN AND 92% FOR JAPAN.




           W.Europeans, 86%


                                            Asians, 90%



                                 E.Europeans, 85%
•Shopping as an ancillary function of the visitor
attraction or destination.
•Shopping for travel and tourism products within
retail sectors which are, as a result, influenced
by seasonality..
•Shopping for essentials whilst on holiday,
•Shopping as a distinct tourism activity,
•Shopping to experience local culture through an
engagement with local products, local
craftspeople
When shopping becomes an activity for the sake of shopping it is
somewhat different, and three main motives for shopping is
identified: utilitarian, family or social interaction and shopping as
a pleasure activity in its own right with social and relaxation
dimensions. Four types of tourist are described and the link
between the tourist activity and their shopping patterns is
demonstrated
Tourist interest          Shopping preference
Culture                   Local arts and crafts

Natural and built heritage Local arts and crafts and printed materials

                          Souvenirs to display at home which often carry
Urban entertainment
                          the logo of the visited destination
                        Souvenirs associated with these outdoor
Active outdoor pursuits
                        activities
THE CONCEPT OF SHOPPING TOURISM

There are several factors that have led to the
recognition of shopping tourism as a concept.
An enjoyable experience
Meeting a social need
As a motive to travel
The leisure destination
Specialty shopping
What attracts retail shoppers?
THE IMPORTANCE OF UNDERSTANDING TOURISTS’
SHOPPING BEHAVIOR
It is also important to recognise that the purchasing
behaviour of a tourist is different from ordinary
purchasing behaviour. Holiday travel, by its very
nature, is a break from normal routine.
Holiday travel, by its very nature, is a break from
normal routine. A study of tourists’ shopping
behaviour identified that the type of trip taken, age and
gender influenced a tourists’ participation in different
categories of shopping activity.
INDIA AS A SHOPPING DESTINATION
Shopping Tourism
IMPORTANT SHOPPING DESTINATIONS OF INDIA


•DELHI:   Browse, Bargain, Buy... Is the Only Mantra

•KASHMIR:    The Shopper's Emporium

•RAJASTHAN:     Shop till You Drop

•MADHYA PRADESH:        Treasure of the Past or Fluke of the
Jackleg

•KERALA:    Get An Indian Touch
SHOPPING FESTIVALS
Shopping festivals are created by countries to help
with the economic growth by providing good quality
products and services. Tourists from all over the
world come to shopping festivals in Hong Kong and
Dubai. Shopping festivals thus have become big
attractions of tourist destinations. There are a
number of shopping festivals that cater to the
different needs of the shopper’s worldwide.


There are various shopping festivals held at different
seasons in nearly every part of the world. This
way, goods and commodities from every region comes
within reach. If you have a liking for a particular
thing, you need not go that region and buy it.


Thus tourists also engage in shopping activities with
shopping festivals.
Some of the shopping festivals around the world are discussed below.

•DUBAI SHOPPING FESTIVAL (DSF) started on February 15, 1996 as a
retail event intended to revitalize retail trade in Dubai, United Arab
Emirates. It has since been promoted as a tourist attraction.

                            •Hong Kong, a place where East meets west
                            makes one of the very popular tourist
                            destinations of the world. All the fashion freaks
                            from around the world have bookings for Hong
                            Kong during the month of June to August. This is
                            the time of the famous HONG KONG
                            SHOPPING FESTIVAL.

                             The MALAYSIAN SHOPPING FESTIVAL is a
                            very popular fair all round the world. It is famous
                            among the international tourists and people from
                            all over the world throng it during the shopping
                            festival. This way, they get to shop, enjoy the
                            cultural events and tour the place at the same
                            time.
ECONOMIC IMPACT OF SHOPPING TOURISM
•Shopping    tourism generates a significant amount of spending in the destination.
Shopping play a crucial role in a regional economy as they provide high visibility for
commercial exchanges and these imported dollars often provide the additional revenue
needed for local businesses to remain financially viable.
•Shopping tourism has a huge impact on the economy of a destination. With the growing
trend of shopping tourism many countries have felt the need of making more developed
shopping malls and shopping centers which lead to high visibility for Commercial
exchanges and sustain a number of jobs directly and indirectly in regional economies.
•Apart from it in context of India shopping provides a boost to the handicraft industry.
India has a large variety of handicrafts which tourists like to purchase on their visit to take
back as mementos or souvenirs. This leads to improvement in the living condition of the
handicraft industries.
•When a tourist comes to a destination specially during the shopping festival season it
also leads to growth in the other infrastructure such as hotels, transportation, food etc
FUTURE TRENDS IN LEISURE SHOPPING

             •Many   lodging establishments have installed retail
             outlets and commercializing mostly leisure shopping
             products;
             • different stores and complex designed for leisure
             shopping enhance their attractiveness by adding
             new facilities offered such as catering;
             •the     conference    programs     usually   include
             nowadays, shopping experience trips;
             • the airport, airlines, ferry and cruise company
             are developing their own leisure shopping stores
             and facilities in order to increase their income
             especially as a result of the loss of duty free
             sales; new shops that appeals to the hobbies
             offering facilities and equipment, for instance
             painting;
IMPORTANT TREND IN DEVELOPING THE LEISURE SHOPPING
FACILITIES IS REPRESENTED BY THE MARKETING AND
PROMOTION FROM OTHER SECTORS OF LEISURE:

- TOUR OPERATORS ORGANIZE EXCURSIONS THAT INCLUDE
SHOPPING EXPERIENCE;
- HOTELS USUALLY PROMOTE LEISURE SHOPPING FACILITIES
FOR SELLING THEIR WEEKEND BREAKS;
- TRANSPORT OPERATORS PROMOTE SHOPPING FACILITIES
FOR THE OUT OF PEAK SEASON; ETC.
RECOMMENDATIONS FOR
SUCCESSFUL SHOPPING TOURISM
 •Collaboration between retailers
 and tourism stakeholders .
 •Awareness-raising within the retail
 sector of the potential benefits of
 shopping tourism
 •Understanding tourists’
 purchasing behavior allows
 destinations to tailor their product
 offering to suit their key target
 markets.
 •It is also important to consider the
 attractiveness of the shopping
 environment,
CONCLUSION
             •It is clear that shopping is an integral part
             of tourism, and has become a tourism
             activity in its own right.
             •An understanding of tourists’ shopping
             behaviour is vital if destination
             stakeholders are to satisfy their needs and
             expectations, thereby ensuring customer
             satisfaction.
             •the economic importance of shopping
             tourism cannot be underestimated.
             •This trend of shopping as leisure has
             increased the number of participants and
             over the years has developed into an
             important travel form - tourism for
             shopping with venues and season in peak
             or out of peak known worldwide.
FOR ADVENTUROUS TRAVEL BLOG PLEASE VISIT
     HTTP://WILSONTOM.BLOGSPOT.COM/
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Shopping Tourism

  • 2. INTRODUCTION Shopping : Subsidiary activity to travel Shopping Tourism : Leisure Pursuit International Shopping Travellers + Shopping = choice of destinations
  • 4. Shopping  can be part of the travel experience or the primary focus of travel.  major motivations for a leisurely travel trip.  Tourists look for exciting opportunities to shop while travelling.  Some destinations provide special tourist shopping activities for tourists to shop for goods.  For many tourists, shopping is one priority when they travel
  • 5. SHOPPING IS A MAJOR TOURIST ACTIVITY WITH A HIGH PERCENTAGE OF PARTICIPATION. ACCORDING TO THE STATISTICAL DATA OF THE U.S. OFFICE OF TRAVEL AND TOURISM INDUSTRIES ON TOURISM PERFORMANCE, SHOPPING RANKS AS THE TOP PARTICIPATION ACTIVITY FOR ASIAN (90%) AND EASTERN EUROPEAN TOURISTS (85%), AND THE SECOND PARTICIPATION ACTIVITY FOR WESTERN EUROPEANS (86%). THE STATISTICS INDICATE THAT THE DEMAND FOR SHOPPING IS HIGH FOR EUROPEAN AND ASIAN TOURISTS. DETAILED PROFILES FOR COUNTRIES OF ORIGIN SHOW THAT SHOPPING IS ON THE TOP AMONG ALL OTHER TOURIST ACTIVITIES FOR THE EUROPEAN COUNTRIES OF IRELAND (93%), SPAIN (82%), AND ITALY (79%). ASIAN SHOPPING PARTICIPATION PERCENTAGES ARE THE HIGHEST AMONG ALL ASIAN COUNTRIES WITH A 93% FOR TAIWAN AND 92% FOR JAPAN. W.Europeans, 86% Asians, 90% E.Europeans, 85%
  • 6. •Shopping as an ancillary function of the visitor attraction or destination. •Shopping for travel and tourism products within retail sectors which are, as a result, influenced by seasonality.. •Shopping for essentials whilst on holiday, •Shopping as a distinct tourism activity, •Shopping to experience local culture through an engagement with local products, local craftspeople
  • 7. When shopping becomes an activity for the sake of shopping it is somewhat different, and three main motives for shopping is identified: utilitarian, family or social interaction and shopping as a pleasure activity in its own right with social and relaxation dimensions. Four types of tourist are described and the link between the tourist activity and their shopping patterns is demonstrated Tourist interest Shopping preference Culture Local arts and crafts Natural and built heritage Local arts and crafts and printed materials Souvenirs to display at home which often carry Urban entertainment the logo of the visited destination Souvenirs associated with these outdoor Active outdoor pursuits activities
  • 8. THE CONCEPT OF SHOPPING TOURISM There are several factors that have led to the recognition of shopping tourism as a concept. An enjoyable experience Meeting a social need As a motive to travel The leisure destination Specialty shopping
  • 10. THE IMPORTANCE OF UNDERSTANDING TOURISTS’ SHOPPING BEHAVIOR It is also important to recognise that the purchasing behaviour of a tourist is different from ordinary purchasing behaviour. Holiday travel, by its very nature, is a break from normal routine. Holiday travel, by its very nature, is a break from normal routine. A study of tourists’ shopping behaviour identified that the type of trip taken, age and gender influenced a tourists’ participation in different categories of shopping activity.
  • 11. INDIA AS A SHOPPING DESTINATION
  • 13. IMPORTANT SHOPPING DESTINATIONS OF INDIA •DELHI: Browse, Bargain, Buy... Is the Only Mantra •KASHMIR: The Shopper's Emporium •RAJASTHAN: Shop till You Drop •MADHYA PRADESH: Treasure of the Past or Fluke of the Jackleg •KERALA: Get An Indian Touch
  • 14. SHOPPING FESTIVALS Shopping festivals are created by countries to help with the economic growth by providing good quality products and services. Tourists from all over the world come to shopping festivals in Hong Kong and Dubai. Shopping festivals thus have become big attractions of tourist destinations. There are a number of shopping festivals that cater to the different needs of the shopper’s worldwide. There are various shopping festivals held at different seasons in nearly every part of the world. This way, goods and commodities from every region comes within reach. If you have a liking for a particular thing, you need not go that region and buy it. Thus tourists also engage in shopping activities with shopping festivals.
  • 15. Some of the shopping festivals around the world are discussed below. •DUBAI SHOPPING FESTIVAL (DSF) started on February 15, 1996 as a retail event intended to revitalize retail trade in Dubai, United Arab Emirates. It has since been promoted as a tourist attraction. •Hong Kong, a place where East meets west makes one of the very popular tourist destinations of the world. All the fashion freaks from around the world have bookings for Hong Kong during the month of June to August. This is the time of the famous HONG KONG SHOPPING FESTIVAL. The MALAYSIAN SHOPPING FESTIVAL is a very popular fair all round the world. It is famous among the international tourists and people from all over the world throng it during the shopping festival. This way, they get to shop, enjoy the cultural events and tour the place at the same time.
  • 16. ECONOMIC IMPACT OF SHOPPING TOURISM •Shopping tourism generates a significant amount of spending in the destination. Shopping play a crucial role in a regional economy as they provide high visibility for commercial exchanges and these imported dollars often provide the additional revenue needed for local businesses to remain financially viable. •Shopping tourism has a huge impact on the economy of a destination. With the growing trend of shopping tourism many countries have felt the need of making more developed shopping malls and shopping centers which lead to high visibility for Commercial exchanges and sustain a number of jobs directly and indirectly in regional economies. •Apart from it in context of India shopping provides a boost to the handicraft industry. India has a large variety of handicrafts which tourists like to purchase on their visit to take back as mementos or souvenirs. This leads to improvement in the living condition of the handicraft industries. •When a tourist comes to a destination specially during the shopping festival season it also leads to growth in the other infrastructure such as hotels, transportation, food etc
  • 17. FUTURE TRENDS IN LEISURE SHOPPING •Many lodging establishments have installed retail outlets and commercializing mostly leisure shopping products; • different stores and complex designed for leisure shopping enhance their attractiveness by adding new facilities offered such as catering; •the conference programs usually include nowadays, shopping experience trips; • the airport, airlines, ferry and cruise company are developing their own leisure shopping stores and facilities in order to increase their income especially as a result of the loss of duty free sales; new shops that appeals to the hobbies offering facilities and equipment, for instance painting;
  • 18. IMPORTANT TREND IN DEVELOPING THE LEISURE SHOPPING FACILITIES IS REPRESENTED BY THE MARKETING AND PROMOTION FROM OTHER SECTORS OF LEISURE: - TOUR OPERATORS ORGANIZE EXCURSIONS THAT INCLUDE SHOPPING EXPERIENCE; - HOTELS USUALLY PROMOTE LEISURE SHOPPING FACILITIES FOR SELLING THEIR WEEKEND BREAKS; - TRANSPORT OPERATORS PROMOTE SHOPPING FACILITIES FOR THE OUT OF PEAK SEASON; ETC.
  • 19. RECOMMENDATIONS FOR SUCCESSFUL SHOPPING TOURISM •Collaboration between retailers and tourism stakeholders . •Awareness-raising within the retail sector of the potential benefits of shopping tourism •Understanding tourists’ purchasing behavior allows destinations to tailor their product offering to suit their key target markets. •It is also important to consider the attractiveness of the shopping environment,
  • 20. CONCLUSION •It is clear that shopping is an integral part of tourism, and has become a tourism activity in its own right. •An understanding of tourists’ shopping behaviour is vital if destination stakeholders are to satisfy their needs and expectations, thereby ensuring customer satisfaction. •the economic importance of shopping tourism cannot be underestimated. •This trend of shopping as leisure has increased the number of participants and over the years has developed into an important travel form - tourism for shopping with venues and season in peak or out of peak known worldwide.
  • 21. FOR ADVENTUROUS TRAVEL BLOG PLEASE VISIT HTTP://WILSONTOM.BLOGSPOT.COM/