Personal Information
Organização/Local de trabalho
Dublin, Dublin Ireland
Cargo
Customer Success Leader
Setor
Technology / Software / Internet
Sobre
A customer service professional and military veteran working in and around the aviation, information technology, retail, and management consulting industries in customer service, business operations, sales and marketing.
I operate with honesty, integrity, a sense of humor and with mutually beneficial outcomes in mind, all of the time.
My personal interests include family, adventure travel, visiting more than 30 countries to-date and living overseas for nearly five years, playing drums, bicycling, kayaking, fishing and volunteering in my community.
Marcadores
customer service
nps
customer survey
cx maturity
customer experience
cx
Ver mais
- Apresentações
- Documentos
- Infográficos
Forrester the customer-experience-management-maturity-model
Biswanath Swain
•
Há 7 anos
Customer Journey Mapping and CX Research
Marc Stickdorn
•
Há 8 anos
The Journey of Journey Mapping - infographic
David Jacques
•
Há 6 anos
Mapping Customer Experience for the Future of Design
Lennart Overkamp
•
Há 6 anos
Best practices in customer experience mapping
suitecx
•
Há 10 anos
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
Há 12 anos
A Guide To Customer Experience Mapping
Bryan K. O'Rourke
•
Há 8 anos
AirBnB Pitch Deck
Malcolm Lewis
•
Há 9 anos
Culture Code: Creating A Lovable Company
HubSpot
•
Há 11 anos