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Consulting	
  Toolkit	
  Series	
  
By:	
  Wayne	
  Chen,	
  @MobiWayne	
  

© 2013!

@POCKETSQRMEDIA | POCKETSQUAREMEDIA.CO!
Threat	
  of	
  
New	
  Entry	
  

Supplier	
  
Power	
  

Competitive	
  
Rivalry	
  

Buyer	
  
Power	
  

Threat	
  of	
  
Substitution	
  

© 2013 POCKET SQUARE MEDIA!

@MOBIWAYNE!
¡ 

¡ 

A	
  framework	
  that	
  helps	
  
you	
  identify	
  where	
  
power	
  lies	
  in	
  most	
  
business	
  situations.	
  	
  
Useful	
  to	
  understand	
  
both	
  the	
  strength	
  of	
  
your	
  current	
  competitive	
  
business	
  or	
  product	
  
situation,	
  and	
  the	
  
strength	
  of	
  an	
  
opportunity	
  that	
  you	
  are	
  
seeking	
  to	
  move	
  to.	
  

© 2013 POCKET SQUARE MEDIA!

@MOBIWAYNE!
Competitive	
  Rivalry	
  

Threat	
  of	
  New	
  Entry	
  
• 
• 
• 
• 
• 

Time	
  &	
  cost	
  of	
  entry	
  
Cost	
  advantages	
  
Tech	
  protection	
  (IP/Patents)	
  
Economies	
  of	
  scale	
  
Specialist	
  knowledge	
  

• 
• 
• 
• 
• 
• 

Threat	
  of	
  
New	
  Entry	
  

#	
  of	
  competitors	
  
Quality	
  differences	
  
Switching	
  costs	
  
Customer	
  loyalty	
  
Cost	
  advantages	
  
Cost	
  of	
  abandonment	
  

Buyer	
  Power	
  
Supplier	
  
Power	
  

Competitive	
  
Rivalry	
  

Buyer	
  
Power	
  

• 
• 
• 
• 
• 

#	
  of	
  customers	
  
Size	
  of	
  each	
  order	
  
Difference	
  between	
  
competitors	
  
Price	
  sensitivity	
  
Cost	
  of	
  switching	
  

Supplier	
  Power	
  

Threat	
  of	
  Substitution	
  

• 
• 
• 
• 

• 
• 
• 
• 

#	
  of	
  suppliers	
  
Size	
  of	
  suppliers	
  
Service	
  uniqueness	
  
Cost	
  of	
  switching	
  or	
  
substitute	
  

© 2013 POCKET SQUARE MEDIA!

Threat	
  of	
  
Substitution	
  

Substitute’s	
  Performance	
  
Quality	
  of	
  Substitute	
  
Market	
  Share	
  
Cost	
  of	
  Change	
  
@MOBIWAYNE!
¡ 

¡ 

Managers	
  and	
  
executives	
  can	
  take	
  
advantage	
  of	
  a	
  situations	
  
such	
  as	
  strength,	
  
weakness	
  areas	
  to	
  avoid	
  
costly	
  missteps.	
  	
  
The	
  Five	
  Forces	
  Analysis	
  
assumes	
  that	
  there	
  are	
  
five	
  important	
  forces	
  
that	
  determine	
  
competitive	
  power	
  in	
  a	
  
business	
  situation.	
  

© 2013 POCKET SQUARE MEDIA!

@MOBIWAYNE!
¡ 

¡ 

¡ 

¡ 

Assesses	
  how	
  easy	
  it	
  is	
  for	
  
suppliers	
  to	
  drive	
  up	
  prices	
  and	
  
cost.	
  	
  
Driven	
  by	
  the	
  number	
  of	
  
suppliers	
  of	
  each	
  key	
  input,	
  the	
  
uniqueness	
  of	
  their	
  product	
  or	
  
service	
  
Identifies	
  their	
  strength	
  and	
  
control	
  over	
  you,	
  the	
  cost	
  of	
  
switching	
  from	
  one	
  to	
  another,	
  
and	
  so	
  on.	
  	
  
Suppliers	
  are	
  more	
  powerful	
  if	
  
you	
  have	
  fewer	
  supplier	
  choices	
  
and	
  require	
  their	
  help.	
  	
  

© 2013 POCKET SQUARE MEDIA!

@MOBIWAYNE!
¡ 

¡ 

¡ 

© 2013 POCKET SQUARE MEDIA!

Ask	
  yourself	
  how	
  easy	
  it	
  is	
  for	
  
buyers	
  to	
  drive	
  prices	
  down	
  in	
  
the	
  market?	
  	
  
Consider	
  the	
  importance	
  of	
  each	
  
individual	
  buyer	
  to	
  your	
  
business,	
  the	
  end	
  cost	
  to	
  them	
  of	
  
switching	
  from	
  your	
  products/
services	
  to	
  those	
  of	
  someone	
  
else,	
  and	
  so	
  on.	
  
If	
  you	
  deal	
  with	
  few,	
  powerful	
  
buyers,	
  then	
  they	
  are	
  often	
  able	
  
to	
  dictate	
  terms	
  to	
  you.	
  

@MOBIWAYNE!
¡ 

¡ 

¡ 

¡ 

What	
  is	
  important	
  here	
  is	
  the	
  
number	
  and	
  capability	
  of	
  your	
  
competitors.	
  	
  
Review	
  number	
  of	
  competitors	
  
and	
  if	
  they	
  offer	
  equally	
  
attractive	
  products	
  or	
  services	
  
Suppliers	
  and	
  buyers	
  can	
  go	
  
elsewhere	
  if	
  they	
  don’t	
  get	
  a	
  
good	
  deal,	
  meaning	
  little	
  power.	
  
If	
  no-­‐one	
  else	
  can	
  do	
  what	
  you	
  
do,	
  then	
  you	
  can	
  often	
  have	
  
tremendous	
  power	
  in	
  your	
  
position	
  for	
  your	
  product	
  or	
  
service.	
  

© 2013 POCKET SQUARE MEDIA!

@MOBIWAYNE!
¡ 

¡ 

¡ 

¡ 

Affects	
  the	
  the	
  ability	
  of	
  your	
  
customers	
  to	
  find	
  a	
  different	
  
way	
  of	
  doing	
  what	
  you	
  do	
  
If	
  you	
  supply	
  a	
  unique	
  software	
  
product	
  that	
  automates	
  an	
  
important	
  process,	
  people	
  may	
  
substitute	
  by	
  doing	
  the	
  process	
  
manually	
  or	
  by	
  outsourcing	
  it.	
  	
  
If	
  substitution	
  is	
  easy	
  and	
  
substitution	
  is	
  viable,	
  then	
  this	
  
weakens	
  your	
  power.	
  
Substitution	
  comes	
  in	
  physical	
  
forms	
  of	
  replicas	
  i.e.	
  watch	
  
manufacturing	
  to	
  store-­‐brand	
  
items.	
  

© 2013 POCKET SQUARE MEDIA!

@MOBIWAYNE!
¡ 

¡ 

¡ 

¡ 

© 2013 POCKET SQUARE MEDIA!

Power	
  is	
  also	
  affected	
  by	
  the	
  
ability	
  of	
  people	
  to	
  enter	
  your	
  
market.	
  	
  
If	
  it	
  costs	
  little	
  in	
  time	
  or	
  money	
  
to	
  enter	
  your	
  market	
  and	
  
compete	
  effectively	
  
If	
  there	
  are	
  few	
  economies	
  of	
  
scale	
  in	
  place,	
  or	
  if	
  you	
  have	
  little	
  
protection	
  for	
  your	
  key	
  
technologies,	
  then	
  new	
  
competitors	
  can	
  quickly	
  enter	
  
your	
  market	
  and	
  weaken	
  your	
  
position.	
  
If	
  you	
  have	
  strong	
  and	
  durable	
  
barriers	
  to	
  entry,	
  then	
  you	
  can	
  
preserve	
  a	
  favorable	
  position	
  
and	
  take	
  fair	
  advantage	
  of	
  it.	
  

@MOBIWAYNE!
¡ 
¡ 
¡ 
¡ 

¡ 
¡ 

¡ 

Review	
  each	
  forces	
  one-­‐by-­‐one	
  and	
  
write	
  it	
  down.	
  
Brainstorm	
  the	
  factors	
  for	
  your	
  situation,	
  
and	
  check	
  against	
  the	
  factors	
  listed.	
  
Summarize	
  the	
  size	
  and	
  scale	
  of	
  the	
  
force	
  on	
  the	
  diagram.	
  
A	
  "+"	
  sign	
  for	
  a	
  force	
  moderately	
  in	
  your	
  
favor,	
  or	
  "-­‐-­‐"	
  for	
  a	
  force	
  strongly	
  against	
  
you	
  
Review	
  your	
  worksheet	
  and	
  think	
  
through	
  how	
  it	
  affects	
  you.	
  	
  
Looking	
  at	
  things	
  in	
  this	
  way	
  helps	
  you	
  
think	
  through	
  what	
  you	
  could	
  change	
  to	
  
increase	
  your	
  power	
  with	
  respect	
  to	
  each	
  
force.	
  	
  
If	
  you	
  find	
  yourself	
  in	
  a	
  structurally	
  weak	
  
position,	
  this	
  tool	
  helps	
  you	
  think	
  about	
  
what	
  you	
  can	
  do	
  to	
  move	
  into	
  a	
  stronger	
  
one.	
  

© 2013 POCKET SQUARE MEDIA!

@MOBIWAYNE!
Threat	
  of	
  New	
  Entry	
  
• 
• 
• 
• 
• 

Inexpensive	
  entry	
  point	
  
Some	
  economies	
  of	
  scale	
  
No	
  tech	
  or	
  IP	
  issues	
  
Low	
  barrier	
  to	
  entry	
  
New	
  entry	
  is	
  easy	
  

Competitive	
  Rivalry	
  
• 
• 
• 
• 
• 

Threat	
  of	
  
New	
  Entry	
  

15	
  competitors	
  
Low	
  switching	
  costs	
  
Low	
  customer	
  loyalty	
  
Customer	
  loyalty	
  
High	
  cost	
  to	
  abandon	
  market	
  

Buyer	
  Power	
  
Supplier	
  
Power	
  

Competitive	
  
Rivalry	
  

Buyer	
  
Power	
  

• 
• 
• 
• 
• 

Few	
  &	
  large	
  retailers	
  
Large	
  purchase	
  orders	
  
Online	
  distribution	
  
Price	
  can	
  be	
  sensitive	
  
High	
  buyer	
  power	
  

Supplier	
  Power	
  

Threat	
  of	
  Substitution	
  

• 
• 

• 

• 

5	
  suppliers	
  (moderate)	
  
Suppliers	
  are	
  large	
  and	
  
neutral	
  
Able	
  to	
  switch	
  or	
  substitute	
  
quickly	
  

© 2013 POCKET SQUARE MEDIA!

Threat	
  of	
  
Substitution	
  

• 
	
  

Some	
  cross-­‐product	
  
substitutes	
  
Ability	
  to	
  import	
  foreign	
  
products	
  
@MOBIWAYNE!
¡ 

Threat	
  of	
  new	
  entry	
  is	
  quite	
  
high	
  
§  If	
  anyone	
  looks	
  as	
  if	
  there	
  are	
  

making	
  a	
  substantial	
  profit,	
  
new	
  competitors	
  will	
  enter	
  the	
  
market	
  easily.	
  	
  

¡ 

Competitive	
  rivalry	
  is	
  
extremely	
  high	
  

§  If	
  someone	
  raises	
  prices,	
  they	
  

will	
  quickly	
  undercut.	
  Market	
  
competition	
  applies	
  downward	
  
pressure	
  on	
  prices	
  from	
  raising	
  

¡ 

¡ 

Overall	
  Recommendation	
  
§  A	
  tough	
  industry	
  for	
  the	
  

product	
  or	
  service	
  to	
  flourish	
  
unless	
  there	
  there	
  is	
  a	
  new	
  way	
  
to	
  find	
  to	
  profit.	
  
§  Company	
  may	
  need	
  to	
  
specialize	
  in	
  a	
  sector	
  of	
  the	
  
market	
  that	
  is	
  protected	
  from	
  
some	
  of	
  these	
  forces,	
  or	
  find	
  a	
  
related	
  business	
  that's	
  in	
  a	
  
stronger	
  position	
  

Buyer	
  Power	
  is	
  strong	
  

§  Implying	
  strong	
  downward	
  

pressure	
  on	
  prices.	
  

¡ 

Some	
  threat	
  of	
  substitution	
  

	
  
© 2013 POCKET SQUARE MEDIA!

@MOBIWAYNE!
Porter's	
  Five	
  Forces	
  Analysis	
  is	
  an	
  important	
  tool	
  for	
  assessing	
  the	
  potential	
  
for	
  profitability	
  in	
  an	
  industry.	
  	
  It	
  works	
  by	
  looking	
  at	
  the	
  strength	
  of	
  five	
  
important	
  forces	
  that	
  affect	
  competition:	
  
§  Supplier	
  Power:	
  The	
  power	
  of	
  suppliers	
  to	
  drive	
  up	
  the	
  prices	
  of	
  your	
  inputs.	
  
§  Buyer	
  Power:	
  The	
  power	
  of	
  your	
  customers	
  to	
  drive	
  down	
  your	
  prices.	
  
§  Competitive	
  Rivalry:	
  The	
  strength	
  of	
  competition	
  in	
  the	
  industry.	
  
§  The	
  Threat	
  of	
  Substitution:	
  The	
  extent	
  to	
  which	
  different	
  products	
  and	
  services	
  can	
  be	
  

used	
  in	
  place	
  of	
  your	
  own.	
  
§  The	
  Threat	
  of	
  New	
  Entry:	
  The	
  ease	
  with	
  which	
  new	
  competitors	
  can	
  enter	
  the	
  market	
  if	
  
they	
  see	
  that	
  you	
  are	
  making	
  good	
  profits	
  (and	
  then	
  drive	
  your	
  prices	
  down).	
  

	
  
By	
  thinking	
  about	
  how	
  each	
  force	
  affects	
  your	
  business,	
  and	
  by	
  identifying	
  
the	
  strength	
  and	
  direction	
  of	
  each	
  force,	
  you	
  can	
  quickly	
  assess	
  the	
  strength	
  
of	
  your	
  position	
  and	
  your	
  ability	
  to	
  make	
  a	
  sustained	
  profit	
  in	
  the	
  industry	
  
for	
  your	
  product	
  or	
  service.	
  	
  
	
  
© 2013 POCKET SQUARE MEDIA!

@MOBIWAYNE!
Contact	
  information	
  
¡  Wayne	
  Chen	
  
¡  Wayne@PocketSquareMedia.co	
  
¡  @MobiWayne	
  or	
  @WayneChenNY	
  
¡  www.PocketSquareMedia.co	
  
¡  Blog:	
  www.Enovaminds.com	
  
	
  

© 2013 POCKET SQUARE MEDIA!

@MOBIWAYNE!

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Applying Porter’s Five Forces To Your Business & Product by Wayne Chen Pocket Square Media

  • 1. Consulting  Toolkit  Series   By:  Wayne  Chen,  @MobiWayne   © 2013! @POCKETSQRMEDIA | POCKETSQUAREMEDIA.CO!
  • 2. Threat  of   New  Entry   Supplier   Power   Competitive   Rivalry   Buyer   Power   Threat  of   Substitution   © 2013 POCKET SQUARE MEDIA! @MOBIWAYNE!
  • 3. ¡  ¡  A  framework  that  helps   you  identify  where   power  lies  in  most   business  situations.     Useful  to  understand   both  the  strength  of   your  current  competitive   business  or  product   situation,  and  the   strength  of  an   opportunity  that  you  are   seeking  to  move  to.   © 2013 POCKET SQUARE MEDIA! @MOBIWAYNE!
  • 4. Competitive  Rivalry   Threat  of  New  Entry   •  •  •  •  •  Time  &  cost  of  entry   Cost  advantages   Tech  protection  (IP/Patents)   Economies  of  scale   Specialist  knowledge   •  •  •  •  •  •  Threat  of   New  Entry   #  of  competitors   Quality  differences   Switching  costs   Customer  loyalty   Cost  advantages   Cost  of  abandonment   Buyer  Power   Supplier   Power   Competitive   Rivalry   Buyer   Power   •  •  •  •  •  #  of  customers   Size  of  each  order   Difference  between   competitors   Price  sensitivity   Cost  of  switching   Supplier  Power   Threat  of  Substitution   •  •  •  •  •  •  •  •  #  of  suppliers   Size  of  suppliers   Service  uniqueness   Cost  of  switching  or   substitute   © 2013 POCKET SQUARE MEDIA! Threat  of   Substitution   Substitute’s  Performance   Quality  of  Substitute   Market  Share   Cost  of  Change   @MOBIWAYNE!
  • 5. ¡  ¡  Managers  and   executives  can  take   advantage  of  a  situations   such  as  strength,   weakness  areas  to  avoid   costly  missteps.     The  Five  Forces  Analysis   assumes  that  there  are   five  important  forces   that  determine   competitive  power  in  a   business  situation.   © 2013 POCKET SQUARE MEDIA! @MOBIWAYNE!
  • 6. ¡  ¡  ¡  ¡  Assesses  how  easy  it  is  for   suppliers  to  drive  up  prices  and   cost.     Driven  by  the  number  of   suppliers  of  each  key  input,  the   uniqueness  of  their  product  or   service   Identifies  their  strength  and   control  over  you,  the  cost  of   switching  from  one  to  another,   and  so  on.     Suppliers  are  more  powerful  if   you  have  fewer  supplier  choices   and  require  their  help.     © 2013 POCKET SQUARE MEDIA! @MOBIWAYNE!
  • 7. ¡  ¡  ¡  © 2013 POCKET SQUARE MEDIA! Ask  yourself  how  easy  it  is  for   buyers  to  drive  prices  down  in   the  market?     Consider  the  importance  of  each   individual  buyer  to  your   business,  the  end  cost  to  them  of   switching  from  your  products/ services  to  those  of  someone   else,  and  so  on.   If  you  deal  with  few,  powerful   buyers,  then  they  are  often  able   to  dictate  terms  to  you.   @MOBIWAYNE!
  • 8. ¡  ¡  ¡  ¡  What  is  important  here  is  the   number  and  capability  of  your   competitors.     Review  number  of  competitors   and  if  they  offer  equally   attractive  products  or  services   Suppliers  and  buyers  can  go   elsewhere  if  they  don’t  get  a   good  deal,  meaning  little  power.   If  no-­‐one  else  can  do  what  you   do,  then  you  can  often  have   tremendous  power  in  your   position  for  your  product  or   service.   © 2013 POCKET SQUARE MEDIA! @MOBIWAYNE!
  • 9. ¡  ¡  ¡  ¡  Affects  the  the  ability  of  your   customers  to  find  a  different   way  of  doing  what  you  do   If  you  supply  a  unique  software   product  that  automates  an   important  process,  people  may   substitute  by  doing  the  process   manually  or  by  outsourcing  it.     If  substitution  is  easy  and   substitution  is  viable,  then  this   weakens  your  power.   Substitution  comes  in  physical   forms  of  replicas  i.e.  watch   manufacturing  to  store-­‐brand   items.   © 2013 POCKET SQUARE MEDIA! @MOBIWAYNE!
  • 10. ¡  ¡  ¡  ¡  © 2013 POCKET SQUARE MEDIA! Power  is  also  affected  by  the   ability  of  people  to  enter  your   market.     If  it  costs  little  in  time  or  money   to  enter  your  market  and   compete  effectively   If  there  are  few  economies  of   scale  in  place,  or  if  you  have  little   protection  for  your  key   technologies,  then  new   competitors  can  quickly  enter   your  market  and  weaken  your   position.   If  you  have  strong  and  durable   barriers  to  entry,  then  you  can   preserve  a  favorable  position   and  take  fair  advantage  of  it.   @MOBIWAYNE!
  • 11. ¡  ¡  ¡  ¡  ¡  ¡  ¡  Review  each  forces  one-­‐by-­‐one  and   write  it  down.   Brainstorm  the  factors  for  your  situation,   and  check  against  the  factors  listed.   Summarize  the  size  and  scale  of  the   force  on  the  diagram.   A  "+"  sign  for  a  force  moderately  in  your   favor,  or  "-­‐-­‐"  for  a  force  strongly  against   you   Review  your  worksheet  and  think   through  how  it  affects  you.     Looking  at  things  in  this  way  helps  you   think  through  what  you  could  change  to   increase  your  power  with  respect  to  each   force.     If  you  find  yourself  in  a  structurally  weak   position,  this  tool  helps  you  think  about   what  you  can  do  to  move  into  a  stronger   one.   © 2013 POCKET SQUARE MEDIA! @MOBIWAYNE!
  • 12. Threat  of  New  Entry   •  •  •  •  •  Inexpensive  entry  point   Some  economies  of  scale   No  tech  or  IP  issues   Low  barrier  to  entry   New  entry  is  easy   Competitive  Rivalry   •  •  •  •  •  Threat  of   New  Entry   15  competitors   Low  switching  costs   Low  customer  loyalty   Customer  loyalty   High  cost  to  abandon  market   Buyer  Power   Supplier   Power   Competitive   Rivalry   Buyer   Power   •  •  •  •  •  Few  &  large  retailers   Large  purchase  orders   Online  distribution   Price  can  be  sensitive   High  buyer  power   Supplier  Power   Threat  of  Substitution   •  •  •  •  5  suppliers  (moderate)   Suppliers  are  large  and   neutral   Able  to  switch  or  substitute   quickly   © 2013 POCKET SQUARE MEDIA! Threat  of   Substitution   •    Some  cross-­‐product   substitutes   Ability  to  import  foreign   products   @MOBIWAYNE!
  • 13. ¡  Threat  of  new  entry  is  quite   high   §  If  anyone  looks  as  if  there  are   making  a  substantial  profit,   new  competitors  will  enter  the   market  easily.     ¡  Competitive  rivalry  is   extremely  high   §  If  someone  raises  prices,  they   will  quickly  undercut.  Market   competition  applies  downward   pressure  on  prices  from  raising   ¡  ¡  Overall  Recommendation   §  A  tough  industry  for  the   product  or  service  to  flourish   unless  there  there  is  a  new  way   to  find  to  profit.   §  Company  may  need  to   specialize  in  a  sector  of  the   market  that  is  protected  from   some  of  these  forces,  or  find  a   related  business  that's  in  a   stronger  position   Buyer  Power  is  strong   §  Implying  strong  downward   pressure  on  prices.   ¡  Some  threat  of  substitution     © 2013 POCKET SQUARE MEDIA! @MOBIWAYNE!
  • 14. Porter's  Five  Forces  Analysis  is  an  important  tool  for  assessing  the  potential   for  profitability  in  an  industry.    It  works  by  looking  at  the  strength  of  five   important  forces  that  affect  competition:   §  Supplier  Power:  The  power  of  suppliers  to  drive  up  the  prices  of  your  inputs.   §  Buyer  Power:  The  power  of  your  customers  to  drive  down  your  prices.   §  Competitive  Rivalry:  The  strength  of  competition  in  the  industry.   §  The  Threat  of  Substitution:  The  extent  to  which  different  products  and  services  can  be   used  in  place  of  your  own.   §  The  Threat  of  New  Entry:  The  ease  with  which  new  competitors  can  enter  the  market  if   they  see  that  you  are  making  good  profits  (and  then  drive  your  prices  down).     By  thinking  about  how  each  force  affects  your  business,  and  by  identifying   the  strength  and  direction  of  each  force,  you  can  quickly  assess  the  strength   of  your  position  and  your  ability  to  make  a  sustained  profit  in  the  industry   for  your  product  or  service.       © 2013 POCKET SQUARE MEDIA! @MOBIWAYNE!
  • 15. Contact  information   ¡  Wayne  Chen   ¡  Wayne@PocketSquareMedia.co   ¡  @MobiWayne  or  @WayneChenNY   ¡  www.PocketSquareMedia.co   ¡  Blog:  www.Enovaminds.com     © 2013 POCKET SQUARE MEDIA! @MOBIWAYNE!