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Digitalizng MSMEs with Lean Digital Thinking : AatmaNirbhar Bharat & Industry 4.0

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Digitalizng MSMEs with Lean Digital Thinking : AatmaNirbhar Bharat & Industry 4.0

1) Technology Fusion & Modern Cyber System
2) Modern Cyber System New Capabilities
3) Why Digitalize?
4) What to Digitalize?
5) Acquire Digital Mindset with Lean Digital Thinking
6) How to Acquire?
7) How MSMEs can contribute to AatmaNirbhar Bharat

1) Technology Fusion & Modern Cyber System
2) Modern Cyber System New Capabilities
3) Why Digitalize?
4) What to Digitalize?
5) Acquire Digital Mindset with Lean Digital Thinking
6) How to Acquire?
7) How MSMEs can contribute to AatmaNirbhar Bharat

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Digitalizng MSMEs with Lean Digital Thinking : AatmaNirbhar Bharat & Industry 4.0

  1. 1. Design, Build and Operate Digital Businesses with Lean Digital Thinking 1 V. SRINIVASA RAO (VSR) CHAIRMAN & MD BT&BT 25th March 2022 One Day Workshop on AatmaNirbhar Bharat and Industry 4.0
  2. 2. HEART MONITORING T-SHIRT
  3. 3. Sensor-augmented pump • Built-in continuous glucose monitoring(CGM) • Round-the-clock glucose monitoring. • Early notification of oncoming lows and highs • React quickly to changes in sugar level.
  4. 4. 4
  5. 5. • Temperature regulation • Wake Up Technology allows you to wake up with temperature and gentle vibration at chest level. • Each side of the Pod can be set separately to anywhere between 55°- 110°F. • Eight Sleep app monitors your key health metrics while you sleep
  6. 6. 6 House of Fraser Engaging Retail Experience Customer gets signals in their smart phone from beacon enabled mannequin (50 mtr distance) and provide information on clothes and accessories the mannequin is wearing: • price, where the items can be found within the store • links to purchase the items directly from the retailer’s website.
  7. 7. Technologies Fusion & Modern Cyber System 8 IT OT CT BT The emergence of Modern Cyber System Information Technology Mobile Analytics Cloud Edge Computing Blockchain AI/ML/DL Digital Twins Cyber Security Geospatial User Experience Communications Technology IPV6 5G Short Range Networks Unified Communications Collaboration Technology Social AR/VR/MR Metaverse Operational Technology IoT 3D Printing Unmanned Vehicles Robotics Biotechnology (source: Iberdrola) Red Biotechnology Green Biotechnology White Biotechnology Yellow Biotechnology Blue Biotechnology Grey Biotechnology Gold Biotechnology Detailed View of Modern Cyber System
  8. 8. Technologies Fusion 9 IT OT CT Unimaginable New Capabilities with Modern Cyber System •Intelligent Products and Assets Omnipresent, & Immersive Experience based Services Augmented Humans Digital Workforce (Chatbots, Bots, Robots, Things) Predict Future & Provide Recommendations Extended Business Ecosystem with Partners, & Suppliers Enable Autonomous Operations Real Time and Contextual Communication & Collaboration Elastic Super Computing, Storage & Networks Modern Cyber System Capabilities
  9. 9. Modern Cyber System Society 4.0 Enterprise 4.0 Biology 4.0 Industry 4.0 4th Industrial Revolution Powered by Modern Cyber System 4th Industrial Revolution
  10. 10. Hyper Automation with Edge AI and IOT Intelligent Product as a Service Immersive Experience using AR/VR and Metaverse Smart Contracts & Peer to Peer Transactions 3D Printing of Components Digital Twins for design and predictive maintenance Digital Workforce (Chatbots, Robots, Cobots) Connected and Nearly Autonomous Supply Chains Data Modelling for Carbon Neutrality Data Monetization Trends and shifts in the Organizations Today 1 1
  11. 11. Digital Twin for Supply Chain Coffee Machine as a Service 12 Chinese factory replaces 90% of humans with robots Heart Monitoring T-shirt Intelligent Bed Digital Twin Network for Oil & Gas Porsche’s 3D-printed custom seats Shell’s Nyhamna Gas Plant Coffee Machine as a Service
  12. 12. It is imperative for organizations to become digital Every Digital Enterprise must be LEAN
  13. 13. Traditional Organizations are Sandwiched Digital Dragons (GAFAM) Digital Lizards (Tech Start-ups) 14 Volatility, Uncertainty Complexity, Ambiguity (VUCA) Digital Age Customer Needs & Wants Physical & Digital Worlds Convergence Why Digitalize? Align or Exit Stay relevant in the 4th Industrial Revolution? Create new business opportunities & Improve business performance in the digital era Compete with digital dragons/lizards/digital age organizations
  14. 14. Leapfrog Competition with Intelligent Products 1 Provide Unforgettable Moments of Experience to Customers 2 Create New Customer Segments and Revenue Streams 3 Build New Distribution Channels 4 Optimize Human Interventions & Reduce Operational Cost 5 Leverage Data to design and manage the business future 6 Quantifying the Success of Digitalization
  15. 15. MSMEs Digitalization Challenges 16 Source: Companies That Failed At Digital Transformation And What We Can Learn From Them (forbes.com) Digitalization is complex A staggering 70% of digitalization initiatives fail. 16 1.Lack of common digital purpose, shared digital vision, and goals Continuous change in needs and wants of customers Lack of understanding of digital age competition Major Digital skill gaps Leadership gap to drive digitalization initiatives Cashflow challenges & Budget Constraints
  16. 16. 17 Digitalization requires a Structured Approach
  17. 17. Structured Approach with Lean Digital Business Excellence Model 18 Lean Digital Business Excellence Model 4 Business Clusters 12 Digital Business Building Blocks 4 Thinking Clusters 12 Lean Digital Thinking Principles Lean Digitalization Life Cycle 5 Lean Digitalization Phases Lean Digital Platform WHAT TO DIGITALIZE ? ACQUIRE DIGITAL MINDSET HOW TO DIGITALIZE ?
  18. 18. What to Digitalize? 4 Business Clusters & 12 Building Blocks 19 Digitalize Business Blueprint Business Vision Business Models Business Strategy Business Outcomes Digitalize Offerings Products Services Digitalize Business Operations Workplaces Business Processes Business Operating Model Digitalize Technology Foundation Technology Strategy Technology Governance Technology Architecture
  19. 19. Acquiring Digital Mindset: 4 Thinking Clusters & 12 Principles 20 Visualize the Digital Future Create a Better Today and Better Tomorrow Embrace Constant and Instant Change Nurture Digital Business Talent Achieve Digital Execution Excellence Identify and eliminate non- value-added activities Predict, and improve business performance Optimize human interventions Establish real-time & contextual communication and collaboration Safeguard privacy, safety and security of business resource Establish a technology start- up ecosystemProducts Services Embrace Social Responsibility Design socially responsible products, services and value chains Deliver Unforgettable Moments of Experience Design & deliver unforgettable moments of experience to stakeholders Build a human- centric digital culture
  20. 20. Inspire Assess Innovate Experiment Institutionalize How to Digitalize? 5 Phase Lean Digitalization Life Cycle
  21. 21. How to Digitalize? (12X12 Assessment Model)
  22. 22. INSPIRE 1.Ignite Digital Spark Understand Management Direction Collect Stakeholders' Expectations Define Common Digital Purpose And Digital Business Goals Define Lean Digital Assessment Paths ASSESS 1.Collate Voice, Emotions, Needs And Wants Gain Current Business Insight Assess Current Digital State Baseline Problems & Possibilities Finalize Future Digital State & Digitalization Path Create Lean Digitalization Business Case INNOVATE Innovate Digital Business Strategy 1.Identify Implementation Objectives And Digital Programs Design Digital Tech Intrapreneur Ecosystem and DTMO Innovate Digital Business Solutions Design Change & Culture Leverage Open Digital Innovation Platform INSTITUTIONALIZE 1.Establish Office Of Operationalization 1.Operationalize Digital Software Applications 1.Train Digital Business Stakeholders 1.Manage Change 1.Realize Digital Business Benefits 1.Continuously improve Develop & Manage Digital Market places Develop & Manage Digital Platforms Develop & Manage Conversational Apps Develop & Manage xAnalytics Applications Develop & Manage dApps (Blockchain) Develop & Manage Immersive Experience Applications Develop & Manage Intelligent Things Applications Cloud ERP Implementation Robotics Process Automation API & Micro Services Cyber Securit y Application Digitalization Cloud/ Edge Infrastructure Management Cloud Migration Social Media Management Agile Program/ Projects Delivery Management Systems of Things (Electronics, Embedded Software, IoT Apps) Systems of Intelligence (Data Management, Advanced Analytics, Enterprise AI Enablement) Systems of Records (Process) (Cloud ERP, Micro Services, Blockchain, RPA etc) Systems of Engagement (People) (Chatbots, Virtual Assistants, Omni Channels, Social Media, AR/VR Experience etc) EXPERIMENT Digital Applications Management Digital Infrastructure Management Digital Technology Programs Management Digital Technology Ventures Management How to Digitalize? 5 Phase Lean Digitalization Life Cycle (Cont’d) Digital Value Management Office (DVMO), Program Management, Benefits Management, System Integration
  23. 23. How to Digitalize? Lean Digitalization Platform for Faster Digitalization Integrated Business Technology Capabilities Manage Programs as Tech Startups INSPIRE ASSESS Lean Digital Business Excellence Model Stakeholders’ Voice and Emotion Finder (SOFTWARE) Lean Digital Quotient Finder (SOFTWARE) Lean Digitalization Social Agreement Lean Digital Institute , Digital Knowledge Enhancement Design Thinking Tool Kit Data Hindsight and Insight Market Research INNOVATE Power Thinking Tool Kit Lean Digital Business Strategy Map Creator Open Digital Innovation Platform (SOFTWARE) Lean Digital Business Change Designer Lean Digital Business Culture Designer Lean Digital Business Value Calculator – Value Increment Maps Lean Digital Transformation Signals Lean Digital Process Maps, Best Practices Lean Digital Value Planner Lean Digital Solution Designer EXPERIMENT CLOUD INFRASTRUCTURE, ACCELERATORS, TOOLS, PLATFORMS FOR SERVICE DELIVERY INSTITUTIONALIZE Digital Programs Operationalization Tool Kit Lean Digital Institute , Digital Operations Skills, Culture and Change Management Rewards & Recognition Tool Kit 24
  24. 24. REAL TIME COLLABORATION & PRODUCTIVITY IMPROVEMENT • Implement MS Teams, Zoom, WebEx etc) • Implement Productivity Apps (Google Apps, MS Office etc) DIGITAL BUSINESS PROCESSES • Implement SaaS Apps • Implement Enterprise Applications • Develop digital software applications (custom built) DIGITAL BUSINESS OPERATIONS • Digital Business Processes • Digital Workplaces • Digital Operating Model DIGITAL BUSINESS OPERATIONS & INNOVATIONS • Digital Business Processes • Digital Workplaces • Digital Business Operating Model • Digital Products • Digital Services DIGITAL ORGANIZATION • Digital Business Vision • Digital Business Models • Digital Business Strategy • Digital Business Outcomes • Digital Business Processes • Digital Workplaces • Digital Business Operating Model • Digital Products • Digital Services 1 4 3 2 Proposed Digitalization Path for MSMEs DIGITAL TECHNOLOGY FOUNDATION Digital Technology Strategy Digital Technology Governance Digital Technology Architecture Incremental Transformational 5 25
  25. 25. How Digitalization of MSMEs contribute for AatmaNirbhar Bharat? Achieve Quantum Jump of Economy Contribute to Economy by Developing global scale Digital Products & Services Build Infrastructure that becomes an Identity of modern India Establish MSME Clusters and share best SaaS and Cloud Infrastructure Build Technology- Based System Leverage Digital Technologies to establish Nearly Autonomous Operations Leverage the strength of our Vibrant Demography Unlock the Potential of Indian Youth using Open Digital Innovation Platforms Increase demand and strengthen Supply Chain Leverage Digital Technologies to reach new customers, build intelligent Supply Chain to reduce lead time
  26. 26. Summary What to Digitalize? •Organization Cluster Building Block Instance What is the Right Pace? •Based on the urgency of addressing external factors •Based on the limitations of Internal Factors How to Digitalize? •Inspire Assess Innovate Experiment Institutionalize Where to Start Digitalization? Bottom-up Approach Top-Down Approach
  27. 27. Read the book authored by V Srinivasa Rao (VSR) Lean Digital Thinking – Digitalizing Businesses in a New World Order VSR’s Book Website: http://leandigitalthinking.com/ India Amazon Website: https://amzn.to/3ldSUbsUK Amazon Website: https://amzn.to/3F7NFSGUSA Amazon Website: https://amzn.to/3CX9bIa
  28. 28. Made in India Lean Digital Business Excellence Model Our small contribution to
  29. 29. Thank You ____________________________ V. Srinivasa Rao (VSR) Chairman & MD | btandbt.com Author of Lean Digital Thinking (http://leandigitalthinking.com/) vsr@btbt.co.in | +91 9866893307 SOCIAL WORLD: LinkedIn: http://bit.ly/2kPl8LF | LinkedIn Pulse: https://bit.ly/2IJs5uv Podcast: https://anchor.fm/VSR YouTube: https://www.youtube.com/TheVSRTV Lean Digital Thinking Channel: https://bit.ly/3yFsDIC Slide Share: http://www.slideshare.net/vsr0001

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