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Unified Communications with IBM
Vincent Perrin │ UC Solutions Architect – IBM
Vincent.perrin@polycom.com
+33 6 77 02 03 54
©   Polycom, Inc. All rights reserved.
Who am I?
Vincent Perrin
       − Global UC Solution Architect on IBM technology
       − Former IBM Collaboration Architect for Southwest Europe for 5
         years
       − Social Enthusiast

                    @vperrin

                    http://social-collaboration.blogspot.com




©   Polycom, Inc. All rights reserved.          2
Agenda
• IBM-Polycom Integration
       − User-based Dialing (Polycom RMX)
       − Device-based Dialing (Polycom DMA)
• Demonstration




©   Polycom, Inc. All rights reserved.   3
Polycom and IBM Strategic Partnership
    IBM and Polycom have teamed to deliver UC Everywhere by enabling
    IBM’s Social Business applications to Connect people from any device
    regardless of location




    This solution integrates the power of IBM with Polycom's award-
    winning UC collaboration solutions that help people and companies do
    more with less and achieve better business results.

©   Polycom, Inc. All rights reserved.   4
IBM Sametime Meets Polycom Video
Get SOCIAL and work from ANYWHERE, using ANY DEVICE
Collaboration now part of business processes

Businesses can implement unified
collaboration solutions that spans across
mobile and web client, desktop, conference
room, through board rooms

     Maintains business continuity
     Enables collaborative environments
  Communications becomes part of the
business processes
  Reduces human latency and encourages
collaborative culture
     Bottom Line: Achieve Results Faster



©   Polycom, Inc. All rights reserved.     5
Flexibly Reach People at Any Place

                                         User-based Dialing
                                                     Sametime user can launch a
                                                     multipoint voice or video call to
                                                     other Sametime users, and the
                                                     call is automatically hosted by
                                                     RMX. The initiator or receiver
                                                     of the call may select the
                                                     “preferred device” for the
                                                     call, including standards-based
                                                     video systems



            Call Initiator               Device-based Dialing (with SUT Lite)
                                                        With SUT Lite, Sametime
                                                        user can call audio or video
                                                        endpoints directly.
                                                        Sametime Server and
                                                        DMA7000 are SIP
                                                        trunked, and direct call
                                                        between Sametime and
                                                        telepresence systems can be
                                                        made by using SIP number.



©   Polycom, Inc. All rights reserved.                                7
Advantages of Polycom
integration
Server side integration; does not touch client
 ST client (Windows, Linux, Mac), Sametime Plug-in for
email clients and social application can be leveraged as is.
 Web AV client (ST 8.5.2) is also supported
 Simpler to administer and maintain
 Familiar interface is preserved. Little training required

Sametime client to DMA VMR and endpoints
possible with new SUT Lite option for ST 8.5.2
 DMA SIP trunking to Sametime Server enables direct calls
between Sametime client and telepresence systems, giving
users new dialing options
 When integrated with Lotus Notes calendaring
solution, each user or site can dial into Meeting Room from
computer or from video conference systems

Tight integration with Sametime
    Sametime bandwidth management (ST 8.5.2) supported




©   Polycom, Inc. All rights reserved.              8
Person based use cases
• “User Oriented” Collaboration
       − Collaborate with users, instead of devices (no dial-in #'s, passcodes, etc.)
       − Works seamlessly with online meetings, within chats, etc.



• Use Cases:
  − I want to launch a call from my buddy list
  − I want to add audio/video to a chat
  − I want to add audio/video to a web collaboration session
  − I want to add audio/video to another presence-aware IBM
    application.


• Requires: Sametime Standard with TCSPI integration to RMX
  (Sametime 8.5.1+)

©   Polycom, Inc. All rights reserved.           9
User-based dialing - TCSPI Integration




Sametime user joins
video conference
hosted on video
bridge from chat or
Sametime Meetings
client
    Requires:
 IBM Sametime client

 Sametime Media Manager

server
 Polycom RMX MCU



 ©   Polycom, Inc. All rights reserved.   10
Sametime with Polycom RMX Conferencing




©   Polycom, Inc. All rights reserved.   11
Device-based use cases
• “Device Oriented” Collaboration
       − Direct dial any device
       − Can be another endpoint, or a bridge requesting a passcode




• Use Cases:
  − I want to call from a Sametime client to a tel #
  − I want to call from a Sametime client to a VMR
  − I want to call from a Sametime client to a SIP URI or E.164,



• Requires: Sametime SUT Lite SIP trunk to DMA with integration to
  RMX or trunk to other PBX.


©   Polycom, Inc. All rights reserved.        12
Device-based dialing – SIP Trunk Integration




Sametime user
calls other user
 or conference
    bridge ID
Can be a multi
  way call via
     bridge
             Requires:
        IBM Sametime Unified Telephony

       Lite client
        Sametime Media Manager server

        Configured SIP trunk to supported
       Polycom, Inc. All rights reserved.    13
   ©
       infrastructure
IBM Global Solution Diagram




©   Polycom, Inc. All rights reserved.   18
Other examples of usage…




IBM Sametime Video Chat Plug-in for IBM        Personal Banking Advisor (Websphere
            Connections                                       Portal)




©   Polycom, Inc. All rights reserved.    19
Demonstration




©   Polycom, Inc. All rights reserved.        20
Solution Components
• IBM Sametime 8.5.x (Standard or Advanced)
       −     Sametime Connect
       −     Sametime Built-in connector for Connections, Lotus Notes
       −     Sametime toolbar for Microsoft Outlook
• IBM Lotus Notes (for calendaring)
• Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for Sametime
  server)
• Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls)
• Polycom RMX 1500, 2000 and 4000 v7.2.2 and v7.6
• Standards-based video conferencing systems (H.323/H.320/SIP)
• UC Professional Services for IBM Sametime environment


Official requirements:
http://support.polycom.com/PolycomService/support/us/support/strategic_partner_solutions/solutions_ibm.ht
    ml




©   Polycom, Inc. All rights reserved.                    21
Professional Services
Integration with IBM Sametime*
• Services delivered through Polycom or Polycom
  certified partners
• Full Solution Deployment
• Deliverables:
  − A working integration between the customer’s
     existing IBM environment and Polycom video
     conferencing solution
  − Verified test plan results
  − Orientation on operation and management of the
     integrated solution
• Remote and on-site personnel
  − Solutions Consultant
  − Project Manager
  − Delivery Engineer
• Simple SKU for ordering


      *Required service for IBM SameTime Server environments
©   Polycom, Inc. All rights reserved.                   22
Links
• Demo of Polycom RealPresence Platform native
  integration with IBM Sametime : link
• Demo of Polycom Native UC Integration with IBM
  Sametime # SUT Lite : link
• Demo of Polycom Native Integration with IBM Sametime
  & Connections : link


• Deployment Scenario of IBM Sametime & Polycom RMX :
  link
• Deployment Scenario of IBM SUT lite & Polycom DMA :
  link

©   Polycom, Inc. All rights reserved.   23
Contacts & Resources
• www.polycom.com/IBM
  − Solution brief
  − Latest news
  − IBM alliance solution information


• Partner Resource Center
  Solution > POCN > IBM
  − Solution Presentation
  − Customer Presentation
  − Demo Video
      Demonstration is available at Polycom EBC and Solution Centers
      Contacts
      For inquiries
      IBM@Polycom.com
      − Polycom’s global IBM team will be notified




©   Polycom, Inc. All rights reserved.         24
Thank You



©   Polycom, Inc. All rights reserved.

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Unified communications with IBM

  • 1. Unified Communications with IBM Vincent Perrin │ UC Solutions Architect – IBM Vincent.perrin@polycom.com +33 6 77 02 03 54 © Polycom, Inc. All rights reserved.
  • 2. Who am I? Vincent Perrin − Global UC Solution Architect on IBM technology − Former IBM Collaboration Architect for Southwest Europe for 5 years − Social Enthusiast @vperrin http://social-collaboration.blogspot.com © Polycom, Inc. All rights reserved. 2
  • 3. Agenda • IBM-Polycom Integration − User-based Dialing (Polycom RMX) − Device-based Dialing (Polycom DMA) • Demonstration © Polycom, Inc. All rights reserved. 3
  • 4. Polycom and IBM Strategic Partnership IBM and Polycom have teamed to deliver UC Everywhere by enabling IBM’s Social Business applications to Connect people from any device regardless of location This solution integrates the power of IBM with Polycom's award- winning UC collaboration solutions that help people and companies do more with less and achieve better business results. © Polycom, Inc. All rights reserved. 4
  • 5. IBM Sametime Meets Polycom Video Get SOCIAL and work from ANYWHERE, using ANY DEVICE Collaboration now part of business processes Businesses can implement unified collaboration solutions that spans across mobile and web client, desktop, conference room, through board rooms Maintains business continuity Enables collaborative environments Communications becomes part of the business processes Reduces human latency and encourages collaborative culture Bottom Line: Achieve Results Faster © Polycom, Inc. All rights reserved. 5
  • 6. Flexibly Reach People at Any Place User-based Dialing Sametime user can launch a multipoint voice or video call to other Sametime users, and the call is automatically hosted by RMX. The initiator or receiver of the call may select the “preferred device” for the call, including standards-based video systems Call Initiator Device-based Dialing (with SUT Lite) With SUT Lite, Sametime user can call audio or video endpoints directly. Sametime Server and DMA7000 are SIP trunked, and direct call between Sametime and telepresence systems can be made by using SIP number. © Polycom, Inc. All rights reserved. 7
  • 7. Advantages of Polycom integration Server side integration; does not touch client ST client (Windows, Linux, Mac), Sametime Plug-in for email clients and social application can be leveraged as is. Web AV client (ST 8.5.2) is also supported Simpler to administer and maintain Familiar interface is preserved. Little training required Sametime client to DMA VMR and endpoints possible with new SUT Lite option for ST 8.5.2 DMA SIP trunking to Sametime Server enables direct calls between Sametime client and telepresence systems, giving users new dialing options When integrated with Lotus Notes calendaring solution, each user or site can dial into Meeting Room from computer or from video conference systems Tight integration with Sametime Sametime bandwidth management (ST 8.5.2) supported © Polycom, Inc. All rights reserved. 8
  • 8. Person based use cases • “User Oriented” Collaboration − Collaborate with users, instead of devices (no dial-in #'s, passcodes, etc.) − Works seamlessly with online meetings, within chats, etc. • Use Cases: − I want to launch a call from my buddy list − I want to add audio/video to a chat − I want to add audio/video to a web collaboration session − I want to add audio/video to another presence-aware IBM application. • Requires: Sametime Standard with TCSPI integration to RMX (Sametime 8.5.1+) © Polycom, Inc. All rights reserved. 9
  • 9. User-based dialing - TCSPI Integration Sametime user joins video conference hosted on video bridge from chat or Sametime Meetings client Requires:  IBM Sametime client  Sametime Media Manager server  Polycom RMX MCU © Polycom, Inc. All rights reserved. 10
  • 10. Sametime with Polycom RMX Conferencing © Polycom, Inc. All rights reserved. 11
  • 11. Device-based use cases • “Device Oriented” Collaboration − Direct dial any device − Can be another endpoint, or a bridge requesting a passcode • Use Cases: − I want to call from a Sametime client to a tel # − I want to call from a Sametime client to a VMR − I want to call from a Sametime client to a SIP URI or E.164, • Requires: Sametime SUT Lite SIP trunk to DMA with integration to RMX or trunk to other PBX. © Polycom, Inc. All rights reserved. 12
  • 12. Device-based dialing – SIP Trunk Integration Sametime user calls other user or conference bridge ID Can be a multi way call via bridge Requires:  IBM Sametime Unified Telephony Lite client  Sametime Media Manager server  Configured SIP trunk to supported Polycom, Inc. All rights reserved. 13 © infrastructure
  • 13. IBM Global Solution Diagram © Polycom, Inc. All rights reserved. 18
  • 14. Other examples of usage… IBM Sametime Video Chat Plug-in for IBM Personal Banking Advisor (Websphere Connections Portal) © Polycom, Inc. All rights reserved. 19
  • 15. Demonstration © Polycom, Inc. All rights reserved. 20
  • 16. Solution Components • IBM Sametime 8.5.x (Standard or Advanced) − Sametime Connect − Sametime Built-in connector for Connections, Lotus Notes − Sametime toolbar for Microsoft Outlook • IBM Lotus Notes (for calendaring) • Polycom RMX Conferencing Add-in for IBM Sametime (API adapter for Sametime server) • Polycom DMA 7000 v3.0 (for SUT Lite SIP Trunk calls) • Polycom RMX 1500, 2000 and 4000 v7.2.2 and v7.6 • Standards-based video conferencing systems (H.323/H.320/SIP) • UC Professional Services for IBM Sametime environment Official requirements: http://support.polycom.com/PolycomService/support/us/support/strategic_partner_solutions/solutions_ibm.ht ml © Polycom, Inc. All rights reserved. 21
  • 17. Professional Services Integration with IBM Sametime* • Services delivered through Polycom or Polycom certified partners • Full Solution Deployment • Deliverables: − A working integration between the customer’s existing IBM environment and Polycom video conferencing solution − Verified test plan results − Orientation on operation and management of the integrated solution • Remote and on-site personnel − Solutions Consultant − Project Manager − Delivery Engineer • Simple SKU for ordering *Required service for IBM SameTime Server environments © Polycom, Inc. All rights reserved. 22
  • 18. Links • Demo of Polycom RealPresence Platform native integration with IBM Sametime : link • Demo of Polycom Native UC Integration with IBM Sametime # SUT Lite : link • Demo of Polycom Native Integration with IBM Sametime & Connections : link • Deployment Scenario of IBM Sametime & Polycom RMX : link • Deployment Scenario of IBM SUT lite & Polycom DMA : link © Polycom, Inc. All rights reserved. 23
  • 19. Contacts & Resources • www.polycom.com/IBM − Solution brief − Latest news − IBM alliance solution information • Partner Resource Center Solution > POCN > IBM − Solution Presentation − Customer Presentation − Demo Video Demonstration is available at Polycom EBC and Solution Centers Contacts For inquiries IBM@Polycom.com − Polycom’s global IBM team will be notified © Polycom, Inc. All rights reserved. 24
  • 20. Thank You © Polycom, Inc. All rights reserved.

Editor's Notes

  1. ForwardLeaning Leadersare drivingorganizational transformation by enabling collaboration solutions into applications and business processes for mission criticalbenefitssuch as thoselistedhere.The reason for IBM and Polycom working on this issue is simple. Weintend to create a solution thatiseasily and seamlesslyintegratedintoeverydayworkflows, includingunified communication solutions.This willallowusers to call fromanydevice, anywhere, to any locationTip: as opposed to reading the list, pick on in advancethatyoubelieveyour audience will relate to and use thisslide as an opportunity to engage them in a brief interaction to confirmtheir areas of interest.
  2. Why Would I Want to Link Sametime to a MCU?Continuous Presence is important■Keeps everyone engaged and focused■Have Sametime Connect clients and room based system togetherBoth video only calls as well as Sametime Meetings■Allows outside parties (customers, suppliers, etc.) to connect to the MCU via a browser client and be in a meeting with room based endpoints as well as Sametime Connect clients
  3. Sametime unified telephony also includes a convenient phone book. From the phonebook you can store numbers for contacts not in your corporate directory (like the local pizza place) and access your call history. If you use conference bridges, you canstore the number and the passcode here as well. Dialing the bridge through yoursoftphone will cause Sametime to automatically enter the passcode for you. If you dial through a hard phone, it will display your passcode in a window so you can manually enter it. Any phone number in your phone book can also be displayed in your contact list andwill appear in your quick find search bar. This makes it very easy to click to call thelocal pizza place for those late night meetings
  4. Sametime unified telephony also includes a convenient phone book. From the phonebook you can store numbers for contacts not in your corporate directory (like the local pizza place) and access your call history. If you use conference bridges, you canstore the number and the passcode here as well. Dialing the bridge through yoursoftphone will cause Sametime to automatically enter the passcode for you. If you dial through a hard phone, it will display your passcode in a window so you can manually enter it. Any phone number in your phone book can also be displayed in your contact list andwill appear in your quick find search bar. This makes it very easy to click to call thelocal pizza place for those late night meetings