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Light Touch Volunteering 
AVM Conference, 23rd October 2014 
Wendy McGauley, Leonard Cheshire 
Disability 
Clive Pankhurst, Diabetes UK
Introductions 
• Definition 
• Pros and Cons 
• Case studies 
• Exercise 
• Questions
What is Light Touch 
Volunteering 
• Quick and Easy engagement 
• Volunteer Empowerment. 
• Limited or Remote Supervision 
• Mass Numbers 
• Short or long term opportunities 
• Doesn’t suit all organisations or volunteer 
roles
Pros and Cons 
Pro’s 
•Time effective 
•Cost effective 
•Flexible 
•Self sustaining 
•Quick and easy engagement 
•Empowering 
•Scalable 
Con’s 
•Less control 
•Financial risk 
•Reputational risk 
•Safeguarding 
•“Independent” volunteers/lack of 
supervision.
Solutions 
• Strong structure 
• Rewarding volunteer experience and 
journey. 
• Clear volunteer impacts/outcomes 
• Easy access to resources/remote support 
• Management Data 
• Strong Comms
We bring people with 
diabetes together – 
because sometimes 
there’s nothing better than 
talking to someone in a 
similar situation.
Diabetes UK Local Groups
Growing our groups: serving every community
Case Study – Leonard Cheshire 
Disability 
• 3000+ volunteers – service based 
• Less than 5% in community. 
• Community volunteers to fundraise, campaign, 
raise awareness. 
• Intended to make volunteer recruitment quick 
and easy. 
• Slimmed down recruitment procedures. 
• New flexible Role Descriptions and resources 
• New volunteer definition, ambassadors
Community Volunteers – key 
differences – LCD 
• Work in the community, not alongside vulnerable 
adults in services. 
• No DBS Check. 
• Informal softer recruitment, one verbal or email 
reference. 
• Minimal amount of personal information. 
• Induction replaced by information booklet. 
• Group and individual volunteering. 
• Can be short term, no time commitment.
Community Opportunities 
Examples 
• Ebayer 
• Community Event Champion 
• 100 Club Secretary 
• Local Funding Bid Researcher 
• Social Media expert 
• Supermarket Liaison Coordinator
Exercise 
• A group discussion of 
light touch 
volunteering activity, 
20 – 30 minutes.
Questions 
• Contact Details: 
• wendy.mcgauley@leonardcheshire.• Clive.Pankhurst@diabetes 
.org.uk

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Light Touch Volunteering

  • 1. Light Touch Volunteering AVM Conference, 23rd October 2014 Wendy McGauley, Leonard Cheshire Disability Clive Pankhurst, Diabetes UK
  • 2. Introductions • Definition • Pros and Cons • Case studies • Exercise • Questions
  • 3. What is Light Touch Volunteering • Quick and Easy engagement • Volunteer Empowerment. • Limited or Remote Supervision • Mass Numbers • Short or long term opportunities • Doesn’t suit all organisations or volunteer roles
  • 4. Pros and Cons Pro’s •Time effective •Cost effective •Flexible •Self sustaining •Quick and easy engagement •Empowering •Scalable Con’s •Less control •Financial risk •Reputational risk •Safeguarding •“Independent” volunteers/lack of supervision.
  • 5. Solutions • Strong structure • Rewarding volunteer experience and journey. • Clear volunteer impacts/outcomes • Easy access to resources/remote support • Management Data • Strong Comms
  • 6.
  • 7. We bring people with diabetes together – because sometimes there’s nothing better than talking to someone in a similar situation.
  • 9. Growing our groups: serving every community
  • 10.
  • 11. Case Study – Leonard Cheshire Disability • 3000+ volunteers – service based • Less than 5% in community. • Community volunteers to fundraise, campaign, raise awareness. • Intended to make volunteer recruitment quick and easy. • Slimmed down recruitment procedures. • New flexible Role Descriptions and resources • New volunteer definition, ambassadors
  • 12. Community Volunteers – key differences – LCD • Work in the community, not alongside vulnerable adults in services. • No DBS Check. • Informal softer recruitment, one verbal or email reference. • Minimal amount of personal information. • Induction replaced by information booklet. • Group and individual volunteering. • Can be short term, no time commitment.
  • 13. Community Opportunities Examples • Ebayer • Community Event Champion • 100 Club Secretary • Local Funding Bid Researcher • Social Media expert • Supermarket Liaison Coordinator
  • 14. Exercise • A group discussion of light touch volunteering activity, 20 – 30 minutes.
  • 15. Questions • Contact Details: • wendy.mcgauley@leonardcheshire.• Clive.Pankhurst@diabetes .org.uk

Editor's Notes

  1. An agenda for the session – what will be covered.
  2. We are Diabetes UK, the leading diabetes charity in the UK that cares for, connects with and campaigns on behalf of people affected by and at risk of diabetes. We are working towards a future without diabetes.
  3. We bring people with diabetes together – because sometimes there’s nothing better than talking to someone in a similar situation. We’re also connecting with the 7 million people at high risk of developing Type 2 diabetes. If someone wants to meet other people with diabetes face to face, we can put them in touch with one of our 300+ local voluntary groups. Our Healthy Lifestyle Roadshows offer advice, information and free risk assessments so people know their risk of developing Type 2 diabetes. In 2013 we ran more than 90 roadshows in towns and cities across the UK. Our vibrant online communities (on Facebook, Twitter and our Diabetes Support Forum) are there for everyone with diabetes. We run a programme of CARE events for children and young people with diabetes and families that provide a relaxed and fun environment where they can meet, share their experiences, learn from each other and get advice and support from our experts. Our Talk to Someone with Diabetes peer support service gives anyone with diabetes the chance to talk one-to-one by telephone or email with someone with experience of living with diabetes who understands what they’re going through, and who can offer support and understanding based on their own personal experience.