Oleg Vojtisek
28
Seguidores
Personal Information
Organização/Local de trabalho
Prague, The Capital, Czech Republic Czech Republic
Cargo
Strategic Business Director at Alza.cz a.s.
Setor
Telecom / Mobile
Sobre
Start-ups, Strategy, Customer Experience, Customer Care, Telco, E-business, Restructuring, Crisis management.
Marcadores
customer experience
customer care
social crm
customer relationship management
change management
business process
customer management
care-to-sales
service-to-sales
first contact resolution
customer excellence
first call resolution
customer service
customer
customer satisfaction
zakaznicka pece
socialni site
mobilkom
facebook
ufon
Ver mais
- Apresentações
- Documentos
- Infográficos
Introduction to Social Reading Technologies
Frederic Kaplan
•
Há 13 anos