2. “By 1990, it had taken 150 years
to double all human knowledge.
Today it takes only TWO years,
and by 2020, knowledge will double
Every 72 days”
3. MADE TO STICK
Why Some ideas survive and others die
by Chip and Dan Heath
Vinod Mehra
4. 6 HOOKS of sticky ideas
1. Remember ? 1) S simple
2. Pay Attention ? 2) U unexpected
C concrete
Understand ?
3)
3.
4) C credible
4. Believe ?
5) E emotion
5. Care ?
6) S story
Take action ?
SUCCES
6.
7)
6. JFK FBI NATO UPS NASA IRS
J FKFB INAT OUP SNA SAI RS
7.
8. SIMPLE
Objective: REMEMBER
Strip the idea to its core
Anchor
Simplify
Prioritize
Acronym, Rhyming
: REMEMBER
9. Rhyming
Woes unite enemies
Woes unite foes
Little strokes will tumble great tress
Little strokes will tumble great oaks
A fault admitted is half redressed
A fault confessed is half redressed
11. UNEXPECTED
Objective: PAY ATTENTION
Violate peoples expectations
Surprise
Mystery; Teaser
Attention; Interest and curiosity
Open gaps& fill
PAY ATTENTION
12. CONCRETE
ONOMATOPOEIA
"the formation or use of words such
as 'buzz' or 'murmur' that imitate the
sounds associated with the objects
or actions they refer to."
13. CONCRETE
ONOMATOPOEIA
"the formation or use of words such
as 'buzz' or 'murmur' that imitate the
sounds associated with the objects
or actions they refer to."
22. Connect with me @
Blogs:
www.vinodkmehra.com
www.ToastmastersTribe.com
Facebook
LinkedIn
Notas do Editor
Memory is like velcro. Your brain hosts loops. The more hooks an idea has, the better it will cling to memory.
How do we get our audience to pay attention to YOUR ideas, and how do YOU maintain their interest when YOU need time to get the ideas across? YOU need to violate people's expectations. A bag of popcorn is as unhealthy as a whole day's worth of fatty foods! YOU can use surprise — an emotion that increases alertness and cause focus — to grab people's attention. But surprise doesn't last. For our idea to endure, YOU must generate interest and curiosity. How do you keep students engaged during the forty eighth history class of the year? YOU can engage people's curiosity over a long period of time by systematically "opening gaps" in their knowledge — and then filling those gaps.Don’t give the facts and information; first open the gap by asking questions and then provide the facts/information.
.
How do YOU make YOUR ideas clear? YOU must explain YOUR ideas in terms of human actions, in terms of sensory information.This is where so much business communication goes awry. Mission statements, synergies, strategies, visions — they are often ambiguous to the point of being meaningless. Sticky ideas are full of concrete images — ice-filled bathtubs, apples with razors — because our brains are wired to remember concrete data. In proverbs, abstract truths are often encoded in concrete language: "A bird in hand is worth two in the bush." Speaking concretely is the only way to ensure that our idea will mean the same thing to everyone in YOUR audience."World class customer service" is abstract."Norstrom ironed their customer's shirt from another store" is concrete.
How do we get people to care about YOUR ideas? YOU make them feel something. In the case of movie popcorn, YOU make them feel disgusted by its unhealthiness. The statistic "37 grams" doesn't elicit any emotions. Research shows that people are more likely to make a charitable gift to a single needy individual than to an entire impoverished region. YOU are wired to feel things for people, not for abstractions. Sometimes the hard part is finding the right emotion to harness. For instance, it's difficult to get teenagers to quit smoking by instilling in them a fear of the consequences, but it's easier to get them to quit by tapping into their resentment of the duplicity of Big Tobacco.
How do we get people to care about YOUR ideas? YOU make them feel something. In the case of movie popcorn, YOU make them feel disgusted by its unhealthiness. The statistic "37 grams" doesn't elicit any emotions. Research shows that people are more likely to make a charitable gift to a single needy individual than to an entire impoverished region. YOU are wired to feel things for people, not for abstractions. Sometimes the hard part is finding the right emotion to harness. For instance, it's difficult to get teenagers to quit smoking by instilling in them a fear of the consequences, but it's easier to get them to quit by tapping into their resentment of the duplicity of Big Tobacco.
How do YOU get people to act on our ideas? YOU tell stories. Firefighters naturally swap stories after every fire, and by doing so they multiply their experience; after years of hearing stories, they have a richer, more complete mental catalog of critical situations they might confront during a fire and the appropriate responses to those situations. Research shows that mentally rehearsing a situation helps YOU perform better when YOU encounter that situation in the physical environment. Similarly, hearing stories acts as a kind of mental flight simulator, preparing YOU to respond more quickly and effectively.
Memory is like velcro. Your brain hosts loops. The more hooks an idea has, the better it will cling to memory.