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Dr. Virginia Cha,
Chief, Research
Institute of Systems Science,
National University of Singapore
October 7, 2011
Outline
2   /40

    Problem Definition
    Introduction of Shanzhai


    Analysis on the Cathedral and the Bazaar
    Enabling Factors
    Shanzhai and Innovation
    Evolution of Shanzhai (from 2005 to 2010)

    Implications
    For entrepreneurs
    For corporate innovators
    For economic/policy advisors

    Grateful acknowledgement of partial research funding from NUS University Innovation Fund
Benjamin’s Digital Naturalism
3   /40




            Source: Google Images
Picture of a capacitor lablled as
    6800uF/50V and one with the
    innards exposed showing really it’s
    a 2200 uF/35V




4
Enabling Factors – Shanzhai and the Bazaar 
5   /40
    1st   Factor – Release of MTK Turnkey chipset (2005) created a platform for bazaar
                            High R&D Cost




     Short                                                Long R&D
     R&D                                                    Cycle
     Cycle
                                                                     The Advantage of Turn-Key
                                                                     The Turnkey platform shortened the
                                                                     R&D cycle from 9-12 months to < 3
                                                                     months and lowered the technology
                                                                      costs for middle and small mobile
                            Low R&D Cost
                                                                            phone manufacturers.

             MTK mobile phone manufacturers
             Vertically integrated mobile phone manufacturers
Enabling Factors – Shanzhai Mobile Phone
                                         and the Bazaar 
  6        /40


        Provides the fuel to a faster churning supply chain ecosystem
                             Quick R&D, Quick Design, Quick Manufacturing, Quick Shipment
        •A typical large-scale, vertically
        integrated, international phone                                                  Industry Chain of Shanzhai Phones in Shenzhen
        manufacturer (e.g. Samsung) releases                                             Number of firms cooperating in Shanzhai ecosystem:
        around 50 new mobile phone products,
        averagely 4 new products per month.                                              Shanzhai Phone                                        3000+
                                                                                         Manufacturers

        •In Shenzhen, the main “Bandit city” of                                          Phone Components                                     3000
        Shanzhai phones, there are on 5 new                                              Manufacturers
        mobile phone launches every day. The                                             Phone Mold
        number of new products in Shenzhen                                                                              200
                                                                                         Manufacturers
        exceeds 1000 annually.
                                                                                         Industrial Design        100
        •The Shanzhai manufacturers adopt an                                             Logistics, trade and
        “open to point of promiscuity” attitude -                                        related businesses
        Sharing of BoM

        •Release Early, Release Often


http://findwhatworks.files.wordpress.com/2010/09/nytimes-technology-adoption-chart.gif
Ecosystem enabling Shanzhai
7   /40




    Photos taken by author/research assistants on trips to Huaqiangbei, Shenzhen, 2010-2011
Ecosystem enabling Shanzhai




8
    Photos taken by author/research assistants on trips to Huaqiangbei, Shenzhen, 2010-2011
Components
9   /40




    Photos taken by author/research assistants on trips to Huaqiangbei, Shenzhen, 2010-2011
Enabling Factors – Shanzhai and the Bazaar
10   /40

     2nd Factor – technology creating new forms of consumption




     Graphic from:
     http://findwhatworks.files.wordpress.com/2010/09
     /nytimes-technology-adoption-chart.gif
Enabling Factors – Shanzhai and the Bazaar
11   /40

     3rd Factor – Cultural acceptance of Shanzhaiism




     Video Graphic from:
           http://micgadget.com/12077/an-
           in-depth-video-tour-of-shanzhai-
           industry-part-1/
Dominant Design, Platform Strategy, Complementary
       Assets                Market 
                                                            Demand



          Value of                                                                                            Product
                                         +
          platform to 
          customers                                             1                 +
                                                                                                              Platform 
                                                                                                              Release(s)




                                         5                                             2
                                 +                                                          +
         Availability                                                                                          Size of 
         of                                                                                                    installed 
         applications                             4                           3                                base

                                                                +
                                                                                                                               page
Adapted from from Establishing a Standard: Competitive Strategytechnological Standards in Winner-Take-All Industries, Charles W. L.W. L.
     Adapted Establishing a Standard: Competitive Strategy and and technological Standards in Winner-Take-All Industries, Charles Hill,
The Academy Academy of Management Executive (May, 1997: figure 1).
     Hill, The of Management Executive (May, 1997: figure 1).                                                                   12
13   /40




           Shanzhai as an innovation model
Shanzhai Ups and Downs
14   /40


           Some imitators transform to innovators and grow

                      Logo images from
                      Baidu vs Google,
                      Tencent’s QQ vs MSN Chat
                      BYD logo vs BMW logo

           Those who just copy… simply fade away
                      Logo images from
                      Goojie and 360Quan


 Source: Baidu.com and Google Images
BYD’s Cost Innovation in Manufacturing
 15     /40



                                                                                               • The F3 is an exact copy of
                                                                                               Toyota, but costs 50% less to
                        Picture images of                                                      manufacture
                        Toyota Corolla
                                                                                               • In Zhengzhou, F3 owners
                        and BYD F3                                                             can spend a few hundred
                                                                                               yuan to have the exterior
                                                                                               badge replaced with a Toyota
                                                                                               logo

         • Strategy is to achieve quantum drops in cost by copying
         • Openly copies by reverse-engineering
         • Can you open new markets with cost innovation?


Source: http://www.chinacartimes.com/2010/02/11/the‐%E2%80%98truth‐about‐byd‐replication‐cost‐cutting‐and‐car‐production/
http://english.caing.com/englishNews.jsp?id=100117245&time=2010‐02‐10&cl=111&page=all           Image source: Baidu.com and Google Images
WingTech 闻 泰 集 团
16   /40




     Photos taken by Virginia Cha on visit to Wingtech factory, Jiaxing, China. Aug. 30, 2011
17
     Photos taken by Virginia Cha on visit to Wingtech factory, Jiaxing, China. Aug. 30, 2011
Tianyu and Product Innovation
18   /40

                                Android 2.2 smartphone
                                uses dual-core processor NVIDIA Tegra 2
                                512MB RAM and 8GB of internal memory
                                480 × 800 resolution 3.8-inch size touchscreen
                                5 Megapixel camera which can record 720p video
                                0.3 Megapixel front camera for video chat
                                supports GPS / A-GPS, Bluetooth and WiFi
                                 connectivity.
                                pre-loaded with applications for Sina Weibo, QQ,
                                 Kaixin, Youku
                                FM-tuner, microSD card slot, digital compass,
                                 accelerometer and ambient light sensors
                                100GB free of online storage cloud computing
                                Released in China in mid-April 2011 through China
                                 Unicom to about 3500 Chinese yuan
Photo source: Virginia Cha
Shanzhai and Innovation
19   /40

     Shanzhai players can evolve to become sources of innovation.




 Source: Baidu.com and Google Images
More cases
20   /40




                                       Renren is the first SNS in NYSE IPO



        weibo.com is the largest
        Microblog site in China
        with > 200M accounts.


                                              Internet café in China was
                                              flooded with computer virus.


           youku.com raised $203m
           in NYSE IPO 2010.
 Source: Baidu.com and Google Images
21   /40
Agilent and RIGOL 
 22     /40




                    Picture of                                                            Picture of
                    an Agilent                                                            a Robol
                    Oscilloscope                                                          Oscilloscope
              (DSO1014A Oscilloscope)                                                         (DS1000A Oscilloscope)
                                                    Agilent (Big Firm)                   RIGOL (Small Company)
                      1939                          Founded
                      1998                                                               WORKSHOP Established
                      1999                          Spun off from Hewlett-Packard
                                                    Company, high end strategy
                      2000                                                               Founded, low –end strategy
                      2001-2008                     Economical downturn and              Development of DS1000A
                                                    frugal strategy in the 3rd quarter   Tech [3]
                                                    2008, low –end strategy [1]
                      2009                          Similar features as DS1000A
                                                    from RIGOL [2]
Photo source: Agilent and Rigol company websites.
23   /40




     Photo taken by Virginia Cha, Huaqiangbei, Sept 14, 2011
24
     Photo taken by Virginia Cha, Huaqiangbei, Sept 14, 2011
25
     Photo taken by Virginia Cha, Huaqiangbei, Sept 14, 2011
Fast Learning
   /40



      Picture of                                                                   Picture of
                                                                2 months
      an older generation                                                          a newer generation
      of shanzhai phone 4                                                          of shanzhai phone 4

   Traditional removable back cover                                                Irremovable back cover and the
   And the internal SIM card slot for                                              Eternal SIM Card slot
   Shanzhai iPhone 4 (Oct-2010)                                                    for Shanzhai iPhone 4 (Dec-2010)

Learning through feedback collection (from research of traders in Mintong Plaza,
Huaqiangbei, Jan 2011)
     Customer                                   Trader          Manufacturer


• How fast was the feedback collecting process in Shenzhen?
                             7 Days                       1D         < 3 Day

 customer                                                trader manufacturers   
Shanzhai 2.0: Recent Developments
 27     /40




       iPod Touch            Apple Peel   Released July 2010 – a
                                          device ‘skin’ for iPod Touch.

                                          It acts like a phone without a
                                          screen.
                                          -Inside contains
                                               -complete set of GSM
                                               communication module
                                               -Antenna
                                               -SIM card slot
                                               -Additional battery

                                              Creates an iPhone at ½
Photo source: Virginia Cha
                                              price
The Apple Peel Survey
 28     /40

       How do you know Apple Peel                                                     What do you think of its basic functions?
          9.43% 3.77%                              Internet
                                                                            50.00%                                            45.28%

        5.66%                                      Newspaper                40.00%                                                         33.96%
                                                   Friends                  30.00%
                                                   Others                   20.00%                                                                     11.32%
                                                                                                             7.55%
                                                                            10.00%            1.89%
                                                                             0.00%
                              81.13%
                                                                                    Very satisfied (1)                            Somewhat satisfied (4)
                                                                                    Neither satisfied nor dissatisfied (24)       Somewhat dissatisfied (18)
            How do you seek technical                                               Very dissatisfied (6)
                   support?
  60       53
  50                                                                          Do you think of Apple Peel as                            Will Shanzhai achieve
  40                     32
                                                                                  a Shanzhai product?                                      sustainability?
  30                                                                     100.00%                                                 20
                                         18                                                62.26%
  20
                                                           7              50.00%                            37.74%               10
  10
   0                                                                        0.00%                                                 0
       Online forum    Instant          Phone         Face to face
                      Messenger                                                         Yes (33)      No (20)                                   Yes    No

                                                         C Peel users   Apple Peel 520 users       potential customers        total
                              effective response         16             9                          28                         53
                              invitation sent            100            100                        About 600                  About 800
                              response ratio             16.00%         9.00%                      4.67%                      6.62%
Survey posted on various leading Apple Peel vendors (e.g. coming, yosion) bbs, April 2011
Shanzhai 2.0 (2010)
29   /40


          Moving away from copying hardware (such as creating a fake
           iPhone, Air Phone)
          Looking towards building upon existing popular electronics and
           creating products around them ala Apple skin model.


              Photo images of various newer Chinese products
              that plug into iphone including cameras, printer,
              power extenders




                                         Photo source: Mili, apple, dx-power company websites.
30     /40




Photo source: Virginia Cha
31
Photo source: Virginia Cha
So, what does this all mean?
32   /40
The story so far…
33   /40




        The Cathedral and The Bazaar
              Open-system like innovation model enabled by platform
               availability, market demand, and willing users
              Manufacturers/traders/buyers engaged in a very rapid feedback
               cycle
                 Enables fast external learning
              Vibrant and large ecosystem in support of bazaar
              IP enforcement still fluid
                 Enables low risk experimentation
Implications – for entrepreneurs 
34   /40




        Opportunities enabled by Bazaar
              Visit bazaars to get ideas
              Learn how to get to assembling of prototypes rapidly
               with low cost
              Figure out how to release early, release often




     Photos taken by author/research assistants on trips to Huaqiangbei, Shenzhen, 2010-2011
Implications – for corporate innovators
35   /40




        Get to fast external learning from the bazaar
              You have the requisite R&D intensity
              You may be constrained in experimenting
              You need to participate in bazaars
              Look towards ‘trouble reports’ as a source of ideas
              You need to have a vibrant and rapid feedback loop to identify gaps and
               opportunities
               Rethink the role of your distributor network – they can be part of your
               virtual R&D team
Implications – for policy/economic advisors
36   /40




        Look for opportunities to create bazaars for hyper
         innovation activities
        Look for ways to reduce risk and lower the cost of
         experimentation
4F’s of Shanzhai Innovation
37   /40


           Rapid Experimentation                              Low cost
           Quick Response                          Modular components
           Speed                                            Affordable




                                   Fast   Frugal



                                    Fit   Fad
           Localization                                 Trend setting
           Targeted features                           Early adoptor
           Customized                                 Status seeking
Did you shanzhai today?
38      /40




     Drawing courtesy of Priscilla Wong

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Did You Shanzhai Today? The Cathedral and the Bazaar in China.

  • 1. 1 Dr. Virginia Cha, Chief, Research Institute of Systems Science, National University of Singapore October 7, 2011
  • 2. Outline 2 /40 Problem Definition Introduction of Shanzhai Analysis on the Cathedral and the Bazaar Enabling Factors Shanzhai and Innovation Evolution of Shanzhai (from 2005 to 2010) Implications For entrepreneurs For corporate innovators For economic/policy advisors Grateful acknowledgement of partial research funding from NUS University Innovation Fund
  • 3. Benjamin’s Digital Naturalism 3 /40 Source: Google Images
  • 4. Picture of a capacitor lablled as 6800uF/50V and one with the innards exposed showing really it’s a 2200 uF/35V 4
  • 5. Enabling Factors – Shanzhai and the Bazaar  5 /40 1st Factor – Release of MTK Turnkey chipset (2005) created a platform for bazaar High R&D Cost Short Long R&D R&D Cycle Cycle The Advantage of Turn-Key The Turnkey platform shortened the R&D cycle from 9-12 months to < 3 months and lowered the technology costs for middle and small mobile Low R&D Cost phone manufacturers. MTK mobile phone manufacturers Vertically integrated mobile phone manufacturers
  • 6. Enabling Factors – Shanzhai Mobile Phone and the Bazaar  6 /40 Provides the fuel to a faster churning supply chain ecosystem Quick R&D, Quick Design, Quick Manufacturing, Quick Shipment •A typical large-scale, vertically integrated, international phone Industry Chain of Shanzhai Phones in Shenzhen manufacturer (e.g. Samsung) releases Number of firms cooperating in Shanzhai ecosystem: around 50 new mobile phone products, averagely 4 new products per month. Shanzhai Phone 3000+ Manufacturers •In Shenzhen, the main “Bandit city” of Phone Components 3000 Shanzhai phones, there are on 5 new Manufacturers mobile phone launches every day. The Phone Mold number of new products in Shenzhen 200 Manufacturers exceeds 1000 annually. Industrial Design 100 •The Shanzhai manufacturers adopt an Logistics, trade and “open to point of promiscuity” attitude - related businesses Sharing of BoM •Release Early, Release Often http://findwhatworks.files.wordpress.com/2010/09/nytimes-technology-adoption-chart.gif
  • 7. Ecosystem enabling Shanzhai 7 /40 Photos taken by author/research assistants on trips to Huaqiangbei, Shenzhen, 2010-2011
  • 8. Ecosystem enabling Shanzhai 8 Photos taken by author/research assistants on trips to Huaqiangbei, Shenzhen, 2010-2011
  • 9. Components 9 /40 Photos taken by author/research assistants on trips to Huaqiangbei, Shenzhen, 2010-2011
  • 10. Enabling Factors – Shanzhai and the Bazaar 10 /40 2nd Factor – technology creating new forms of consumption Graphic from: http://findwhatworks.files.wordpress.com/2010/09 /nytimes-technology-adoption-chart.gif
  • 11. Enabling Factors – Shanzhai and the Bazaar 11 /40 3rd Factor – Cultural acceptance of Shanzhaiism Video Graphic from: http://micgadget.com/12077/an- in-depth-video-tour-of-shanzhai- industry-part-1/
  • 12. Dominant Design, Platform Strategy, Complementary Assets Market  Demand Value of  Product + platform to  customers 1 + Platform  Release(s) 5 2 + + Availability  Size of  of  installed  applications 4 3 base + page Adapted from from Establishing a Standard: Competitive Strategytechnological Standards in Winner-Take-All Industries, Charles W. L.W. L. Adapted Establishing a Standard: Competitive Strategy and and technological Standards in Winner-Take-All Industries, Charles Hill, The Academy Academy of Management Executive (May, 1997: figure 1). Hill, The of Management Executive (May, 1997: figure 1). 12
  • 13. 13 /40 Shanzhai as an innovation model
  • 14. Shanzhai Ups and Downs 14 /40  Some imitators transform to innovators and grow Logo images from Baidu vs Google, Tencent’s QQ vs MSN Chat BYD logo vs BMW logo  Those who just copy… simply fade away Logo images from Goojie and 360Quan Source: Baidu.com and Google Images
  • 15. BYD’s Cost Innovation in Manufacturing 15 /40 • The F3 is an exact copy of Toyota, but costs 50% less to Picture images of manufacture Toyota Corolla • In Zhengzhou, F3 owners and BYD F3 can spend a few hundred yuan to have the exterior badge replaced with a Toyota logo • Strategy is to achieve quantum drops in cost by copying • Openly copies by reverse-engineering • Can you open new markets with cost innovation? Source: http://www.chinacartimes.com/2010/02/11/the‐%E2%80%98truth‐about‐byd‐replication‐cost‐cutting‐and‐car‐production/ http://english.caing.com/englishNews.jsp?id=100117245&time=2010‐02‐10&cl=111&page=all Image source: Baidu.com and Google Images
  • 16. WingTech 闻 泰 集 团 16 /40 Photos taken by Virginia Cha on visit to Wingtech factory, Jiaxing, China. Aug. 30, 2011
  • 17. 17 Photos taken by Virginia Cha on visit to Wingtech factory, Jiaxing, China. Aug. 30, 2011
  • 18. Tianyu and Product Innovation 18 /40  Android 2.2 smartphone  uses dual-core processor NVIDIA Tegra 2  512MB RAM and 8GB of internal memory  480 × 800 resolution 3.8-inch size touchscreen  5 Megapixel camera which can record 720p video  0.3 Megapixel front camera for video chat  supports GPS / A-GPS, Bluetooth and WiFi connectivity.  pre-loaded with applications for Sina Weibo, QQ, Kaixin, Youku  FM-tuner, microSD card slot, digital compass, accelerometer and ambient light sensors  100GB free of online storage cloud computing  Released in China in mid-April 2011 through China Unicom to about 3500 Chinese yuan Photo source: Virginia Cha
  • 19. Shanzhai and Innovation 19 /40 Shanzhai players can evolve to become sources of innovation. Source: Baidu.com and Google Images
  • 20. More cases 20 /40 Renren is the first SNS in NYSE IPO weibo.com is the largest Microblog site in China with > 200M accounts. Internet café in China was flooded with computer virus. youku.com raised $203m in NYSE IPO 2010. Source: Baidu.com and Google Images
  • 21. 21 /40
  • 22. Agilent and RIGOL  22 /40 Picture of Picture of an Agilent a Robol Oscilloscope Oscilloscope (DSO1014A Oscilloscope) (DS1000A Oscilloscope) Agilent (Big Firm) RIGOL (Small Company) 1939 Founded 1998 WORKSHOP Established 1999 Spun off from Hewlett-Packard Company, high end strategy 2000 Founded, low –end strategy 2001-2008 Economical downturn and Development of DS1000A frugal strategy in the 3rd quarter Tech [3] 2008, low –end strategy [1] 2009 Similar features as DS1000A from RIGOL [2] Photo source: Agilent and Rigol company websites.
  • 23. 23 /40 Photo taken by Virginia Cha, Huaqiangbei, Sept 14, 2011
  • 24. 24 Photo taken by Virginia Cha, Huaqiangbei, Sept 14, 2011
  • 25. 25 Photo taken by Virginia Cha, Huaqiangbei, Sept 14, 2011
  • 26. Fast Learning /40 Picture of Picture of 2 months an older generation a newer generation of shanzhai phone 4 of shanzhai phone 4 Traditional removable back cover Irremovable back cover and the And the internal SIM card slot for Eternal SIM Card slot Shanzhai iPhone 4 (Oct-2010) for Shanzhai iPhone 4 (Dec-2010) Learning through feedback collection (from research of traders in Mintong Plaza, Huaqiangbei, Jan 2011) Customer Trader Manufacturer • How fast was the feedback collecting process in Shenzhen? 7 Days 1D < 3 Day customer                                            trader manufacturers   
  • 27. Shanzhai 2.0: Recent Developments 27 /40 iPod Touch Apple Peel Released July 2010 – a device ‘skin’ for iPod Touch. It acts like a phone without a screen. -Inside contains -complete set of GSM communication module -Antenna -SIM card slot -Additional battery Creates an iPhone at ½ Photo source: Virginia Cha price
  • 28. The Apple Peel Survey 28 /40 How do you know Apple Peel What do you think of its basic functions? 9.43% 3.77% Internet 50.00% 45.28% 5.66% Newspaper 40.00% 33.96% Friends 30.00% Others 20.00% 11.32% 7.55% 10.00% 1.89% 0.00% 81.13% Very satisfied (1) Somewhat satisfied (4) Neither satisfied nor dissatisfied (24) Somewhat dissatisfied (18) How do you seek technical Very dissatisfied (6) support? 60 53 50 Do you think of Apple Peel as Will Shanzhai achieve 40 32 a Shanzhai product? sustainability? 30 100.00% 20 18 62.26% 20 7 50.00% 37.74% 10 10 0 0.00% 0 Online forum Instant Phone Face to face Messenger Yes (33) No (20) Yes No C Peel users Apple Peel 520 users potential customers total effective response 16 9 28 53 invitation sent 100 100 About 600 About 800 response ratio 16.00% 9.00% 4.67% 6.62% Survey posted on various leading Apple Peel vendors (e.g. coming, yosion) bbs, April 2011
  • 29. Shanzhai 2.0 (2010) 29 /40  Moving away from copying hardware (such as creating a fake iPhone, Air Phone)  Looking towards building upon existing popular electronics and creating products around them ala Apple skin model. Photo images of various newer Chinese products that plug into iphone including cameras, printer, power extenders Photo source: Mili, apple, dx-power company websites.
  • 30. 30 /40 Photo source: Virginia Cha
  • 32. So, what does this all mean? 32 /40
  • 33. The story so far… 33 /40  The Cathedral and The Bazaar  Open-system like innovation model enabled by platform availability, market demand, and willing users  Manufacturers/traders/buyers engaged in a very rapid feedback cycle Enables fast external learning  Vibrant and large ecosystem in support of bazaar  IP enforcement still fluid Enables low risk experimentation
  • 34. Implications – for entrepreneurs  34 /40  Opportunities enabled by Bazaar  Visit bazaars to get ideas  Learn how to get to assembling of prototypes rapidly with low cost  Figure out how to release early, release often Photos taken by author/research assistants on trips to Huaqiangbei, Shenzhen, 2010-2011
  • 35. Implications – for corporate innovators 35 /40  Get to fast external learning from the bazaar  You have the requisite R&D intensity  You may be constrained in experimenting  You need to participate in bazaars  Look towards ‘trouble reports’ as a source of ideas  You need to have a vibrant and rapid feedback loop to identify gaps and opportunities  Rethink the role of your distributor network – they can be part of your virtual R&D team
  • 36. Implications – for policy/economic advisors 36 /40  Look for opportunities to create bazaars for hyper innovation activities  Look for ways to reduce risk and lower the cost of experimentation
  • 37. 4F’s of Shanzhai Innovation 37 /40 Rapid Experimentation Low cost Quick Response Modular components Speed Affordable Fast Frugal Fit Fad Localization Trend setting Targeted features Early adoptor Customized Status seeking
  • 38. Did you shanzhai today? 38 /40 Drawing courtesy of Priscilla Wong