Vikas Mahendra
10
Seguidores
Personal Information
Organização/Local de trabalho
Mumbai Area, India India
Cargo
Strategy Design/Customer Experience /Service Marketing/Capability Building/Customer Lifecycle Management/Lean Management
Setor
Telecom / Mobile
Sobre
I am a highly motivated & goal oriented professional with solid track record of solving complex problems, achieving aggressive business & project goals by utilizing my strategic & execution skills. I consistently leverage tools of lean, six sigma, project management & operational excellence as foundation for successful & broad based leadership.
Key Skills
• Customer Experience design & Delivery.
• Customer Retention & Churn Management
• Capability Building & Training
• Vendor Negotiations and Contract management.
• Project Management.
• Leading collaborative projects Teams.
Marcadores
digital transformation
#projectmanager
#designthinking
artificial intelligence
machine learning
business agility
digital workforce
customer satisfaction
process improvement
operational excellence
#rpa
digital change management
digital leadership
digital strategy
stakeholder
project management
strategicprojects
#projectselection
leancanvas
businessmodelcanvas
venturedesign
venture capital
validatedlearning
startup
lean startup
#projectmanagementplaybook
#agile
#agileproductdevelopment
#userexperience
#useradoption
#traction
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