Marketplace and Quality Assurance Presentation - Vincent Chirchir
Online marketing and distribution
1. Sieu thi dien may Viet Long - www.vietlongplaza.com.vn
Online Marketing and
Distribution
World Travel Market November 2007
Francesca Ecsery
UK General Manager -Cheapflights
2. The internet….
“Are we
there yet?”
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
3. First and foremost
9hrs 56
mins
More and more people are 10
8hrs 40
using the internet every year mins
7.5
People have been spending
an extra 1 hour 16 minutes
Hours
each month on the internet
5
since 2001 in the UK
16-24 year olds spend 11 2.5
hours 20 minutes per month
on the internet in the UK
(average: 9 hours 56 minutes) 0
2001 2006
2005
Year
Source: Ofcom research, April 2007
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
4. Changing media consumption
Question: Compared with a year ago, how much time do you think you spend today using…?
71
61
57
54 54
52
45
41
39 38
% 36 35
time
27
25
14 14
10 11
7 7
2
More tim e About the sam e tim e Less tim e
Internet Cinema Radio TV Local Press Magazines National Press
Source: IAB/RAB Media Conjunction Study 2006
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
5. Traditional media in decline
Travel companies are increasing their
online marketing budgets
Research suggests:
Overall, TV viewing has deteriorated the
most as a result of more people being
online
More young people are turning away
from newspapers and magazines
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
6. UK advertising growth rates 2006
70
% growth 66
60
50
40
30
%
20
10
5.8
3.6
1
0
-5.1 -4.8 -3.9 -4.4
-10
TV Outdoor Classified press ads
Radio Magazines Internet
Direct Mail Local Press
Source: WARC & Advertising Association / IAB 2006
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
7. The result
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
WTM ExCeL London November 2006
8. Driving business to your website
Offline
Ambient marketing
Mass market TV, Radio, Outdoor , Press
Sales promotion
PR
Offline
Radio / specialised TV
Direct mail
Classified Press
Online
Graphical Display from any site
Email marketing
Affiliate marketing /syndication
Social Media
Natural Search on Google / Yahoo/ Msn
Pay per click advertising on specialist websites
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
9. Search Specialization in Key Categories
Jobs
Books
Dating
Movies
For Sale
Travel
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
10. Travel advertising options
Search Live-Search Deals Publishers Travel Guides
“Meta-Search” “Mega-Search?” “Community”
PPC PPC, CPA & CPM PPC & CPM PPC & CPM
All offer an advertising platform
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
WTM ExCeL London November 2006
11. Advertising options – search
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
WTM ExCeL London November 2006
12. Advertising options – meta-search
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
WTM ExCeL London November 2006
13. Advertising Options – travel guides
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
WTM ExCeL London November 2006
14. Advertising options – deals publishers
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
WTM ExCeL London November 2006
15. UK Online Advertising spend
Number of Travel sites in the UK :
2,466 travel websites
Source : Hitwise October 2007
CFUK Share of UK Online Travel Ad Spend
7.26%
Source: IAB October 2007
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
16. Who is Cheapflights?
We are the media company which, in 1996, pioneered online flight price
comparison
Unique Users January 1999-2007
6,000,000
5,000,000
4,000,000
3,000,000
2,000,000
1,000,000
0
1999 2001 2003 2005 2007 *
* (excludes CA, CHD, CSB)
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
17. Cheapflights.co.uk Overview
UK’s largest travel price comparison site
Largest lead driver to the UK travel
industry after Google
Over 3.25 million Unique Users
(abcE audited)
1.1 million opt-in email
Travel sector dedicated; it’s all we do
40+ years travel expertise in team
* Hitwise market data
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
18. Top 10 UK Travel Site (Hitwise)
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
19. Top traffic driver for Travel Agencies
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
20. Tope traffic driver for Airlines
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
21. Long tail of advertisers
Traditional Media Cheapflights
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
22. Long tail of advertisers
Traditional Media Cheapflights
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
23. What we can deliver for our airline
partners . .
8% of XL Airway’s traffic
4% of KLM’s traffic
3% of flybmi’s traffic 3% of BA’s traffic
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
24. What we can deliver for our travel
agent partners . .
6.6% of Flight Centre’s traffic 15% of Opodo’s traffic
7.5% of Airline Network 4% of STA Travel traffic
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
25. Current Product Range
1. Deals Offer Pages,
Premium –
Standard positions
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
26. Current Products Range
1. Deals Offer Pages,
Premium –
Standard positions
2. Booking engine
Search by date
Deep-links directly into airline online booking systems
High volumes of traffic
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
27. Current Products Range
3. Targeted Graphical advertising
Extremely targeted branding placements
Industry beating response rates & conversions to sale
Banners, Skyscrapers and badges
CPM & CPA (for key clients)
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
28. Current Products Range
1. Deals Offer Pages,
Premium –
Standard positions
2. Booking engine
Search by date
Deep-links directly into airline online booking systems
High volumes of traffic
3. Targeted Graphical advertising
Extremely targeted branding placements
Industry beating response rates & conversions to sale
Banners, Skyscrapers and badges
CPM & CPA (for key clients)
4. Hand Picked Deals
Promote your best offers on our “top deals” page
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
29. Current Products Range
1. Deals Offer Pages,
Premium –
Standard positions
2. Booking engine
Search by date
Deep-links directly into airline online booking systems
High volumes of traffic
3. Targeted Graphical advertising
Extremely targeted branding placements
Industry beating response rates & conversions to sale
Banners, Skyscrapers and badges
CPM & CPA (for key clients)
4. Hand Picked Deals
Promote your best offers on our “top deals” page
5. Newsletter
100% fully opted-in list of over 1.1 million users
Average open rates of 28%, compared to industry average of 15%
Average click rate of 7%, compared to industry average of 1%
Dedicated travel audience who have actively chosen to be approached
about travel-related deals and information
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
31. Current Products - recap
1. Deals Offer Pages,
Premium –
Standard positions
2. Booking engine
Search by date
Deep-links directly into airline online booking systems
High volumes of traffic
3. Targeted Graphical advertising
Extremely targeted branding placements
Industry beating response rates & conversions to sale
Banners, Skyscrapers and badges
CPM & CPA (for key clients)
4. Hand Picked Deals
Promote your best offers on our “top deals” page
5. Newsletter
100% fully opted-in list of over 1.1 million users
Average open rates of 28%, compared to industry average of 15%
Average click rate of 7%, compared to industry average of 1%
Dedicated travel audience who have actively chosen to be approached
about travel-related deals and information
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
32. Why is it better to do it with CF
We are the first price comparison website
Have proven ROI to our advertisers
Increase brand awareness as opposed to general search
Expertise gathered over 11 years of leadership positions
Here to stay as have been profitable since day one
After Google, we are driving the most lead to the travel industry in
the UK - above Yahoo, travelsupermarket and tripadvisor (Hitwise
data 08/09/2007)
CF will drive traffic to your lowest cost channel
No commissions
No GDS fees
Highly self sufficient portal
Airlines & travel agents still own the consumer
Global ambitions ( UK, USA, Canada, GE, ….)
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca
33. Contact us
Francesca Ecsery : UK General Manager
Francesca.Ecsery@Cheapflights.com
Or
one of our sales team:
Sales@cheapflights.com
www.cheapflights.co.uk l www.cheapflights.com l www.cheapflights.ca