The average tenure of a fundraiser today is 18 months, a turnover rate recently called a "crisis in leadership". With this awareness, we can use this crisis as an opportunity to build a culture of leadership. Whether you're a veteran fundraiser or a newbie to the profession, this session offers you strategies to build an organization that incorporates mentor coaching and helps develop your leadership toolbox.

1. V E R O N I C A C A R R O L L , M B A C F R E
E X E C U T I V E D I R E C T O R ,
D E L T A H O S P I T A L F O U N D A T I O N
V I C K Y C H A N D I
D O N O R R E L A T I O N S C O O R D I N A T O R ,
B C C H I L D R E N ’ S H O S P I T A L
The Coaching Connection:
Leadership through Mentorship

2. Outline
 History of Leadership
 Definition
 Identifying the Crisis
 4 Generations in the Workforce
 Current Trends
 Introduce Mentorship
 Expectations
 Situational Leadership Model
 Exercises
 Further Resources

3. Evolution of leadership discussion
2010
2014
2013

4. Leader & Leadership Defined
 A leader is the appointed head of a group, team, or
organization.
 A leader is a person who is able to make good
decisions and inspire others to reach a common
goal.
 Leadership is the power to communicate
effectively and inspire others.
 Leadership is the ability to influence others.

5. Crisis in Leadership – IFC 2014

6. But... 4 Generations in Workforce

7. Current Trends in Leadership
* Donor Centred Leadership, Penelope Burk - ProInspire Becoming A More Effective Leader, January 22, 2014 - Donor Centred Leadership, Penelope Burk
Stanford Social Innovation Review, Talent Matters Series - Stanford Social Innovation Review, Talent Matters Series

8. Defining Mentorship & Coaching
 Mentorship: A personal developmental relationship
in which a more experienced or more knowledgeable
person helps to guide a less experienced or less
knowledgeable person.
 Coaching: A training or development approach to
help others to improve, develop, learn new skills,
find personal success, achieve goals and to manage
life change and personal challenges.

9. A Mentorship Relationship
 AFP Vancouver Chapter
 Opt-in program volunteer based
 Screening/Matching
 Joint expectations

10. Role Play: Try it on!
RULES
• Let go of the past
• Listen to ideas without judgment
GOALS
• Learn as much as you can (Apprentice)
• Help as much as you can (Mentor & Coach)
INSTRUCTIONS
1. Talk to as many people as you can
2. For example, Hi my name is ..... I want to get better at providing positive
feedback – if you have an idea for me for the future what would it be?
3. Stop talking, listen, take notes
4. Switch roles and repeat
5. Shake hands and move on to a new person

11. Mentor/Apprentice Expectations
 Mentor:
 To assist a member of the non-profit/charitable community
 To impart my experience/knowledge gained over 25+ years
 To be an active volunteer in my industry
 To learn about other organizations and their challenges
 Apprentice:
 To connect with someone who is well versed in the different
levels of non-profit
 To build soft skills and project management skills
 To gain knowledge for career development and growth
 To learn about other organizations and their challenges

12. The Relationship between Coaching, Mentoring and
Supervision

13. Practice Coaching
Coaching Conversation
START: Identify the apprentice’s agenda (contract)
(Listen – Question - Paraphrase)
Explore
(Listen - Question – Curiosity – Encourage – Stay on track)
Strategize
(Listen - Question – Request – fight urge to tell)
Remove Road blocks
(Listen – Question – Strategize loop back – fight urge to fix)
FINISH: Apprentice creates Action Plan
(Request – Recap – Action Plan – Apprentice summarizes)

14. Journal Moment
 Take a moment and reflect on what you learned in the
session today.
 Review what you wrote down in response to your questions
– look at those ideas.
 Identify 3 things that you can
bring back to your workplace
as a result of this workshop.

15. More Information & Further Resources
 Learn about Mentoring
http://www.mentors.ca/learnmentor.html
 Mentor: Expanding the World of Quality Mentoring
http://www.mentoring.org/
 The Mentoring Group
http://www.mentoringgroup.com/

16. More Information & Further Resources
TED Talks:
 Drew Dudley: Everyday leadership
https://www.ted.com/talks/drew_dudley_everyday_leade
rship
 Steven Johnson: Where good ideas come from
https://www.ted.com/talks/steven_johnson_where_good
_ideas_come_from
 Dan Ariely: What makes us feel good about our work?
https://www.ted.com/talks/dan_ariely_what_makes_us_
feel_good_about_our_work

17. Thanks and Contact Information
 Veronica Carroll, MBA CFRE
 veronica.carroll@dhfoundation.ca
 Twitter: @CarrollVcarroll
 Instagram: vmcarroll
 LinkedIn: https://ca.linkedin.com/in/veronicamcarroll
 Slideshare: veronicacarroll18
 Vicky Chandi
 vchandi@bcchf.ca
 LinkedIn: https://ca.linkedin.com/in/vickychandi