2. About Patient Engagement Systems
Our Mission
To improve care by offering
technology that engages
primary care providers and
their patients to improve
the management of chronic
conditions in primary care
settings.
2
3. Behavioral Economics in Healthcare
What’s it mean?
• How attributes are presented relatively (80% vs
Framing
20% fat)
Free • Higher worth placed on “free” stuff
• Making decisions and changes are always
Default
harder that doing nothing
Loss Aversion • Rather “not win” than lose
Social Influences • Peer pressure is stronger than we believe
Sources: Dan Ariely, Predictably Irrational
4. Behavioral Economics in Healthcare
So What?
Death • 2.4m/year
Non adherence
• $290b/year
to Meds
No show for MD appt • $150b/year
Obesity • $148b/year
Sources: Personal Decisions Are the Leading Cause of Death, Duke University Study
New England Healthcare Institute
National Health Statistic Report
National Center for Health Statistics
5. Market Opportunity
Emerging Market Segment
Patient engagement is a core aspect of every major
initiative in health care today
Patient Center Accountable Care Reimbursement &
Medical Homes Organizations Incentives
6. PATIENT ENGAGEMENT PLATFORM
A Structured Flow Labs ordered by
Provider
1. Provider orders labs
2. Test results gathered in central data repository
3. Proprietary algorithms analyze data for chronic Timely, secure
transmission
condition-specific factors
• Diabetes (a1C, lipid profile, urine
microalbumin)
• Chronic Kidney Disease (createnine,
eGFR, BUN, hemoglobin, electrolytes)
4. Results modeled
5. PCP receives analytics
• flow sheets
• treatment reminders Analytics for
Patient Alerts & PES
• population reports & disease Reminders PLATFORM
Practice / EMR
registry
6. Patient receives
• alerts Activated
Prepared
• care reminders Patient
Provider
7. Reports sent to case managers
Ideal Clinical
Encounter
7. Our Platform
Solutions for Customer Problems
Overdue for • Automated reminders for patient and provider
recommended • Connects patient and practice
test • Increases recommended testing up to 74%
• Automated patient alerts
Lab results • Provider flow sheets
require action • Supports best practices
Population • Population “report cards” and roster
health • Reduce “lost to follow ups”
management • Manage to incentive and P4P objectives
8. PATIENT ENGAGEMENT PLATFORM
Demonstrated Reductions in Utilization and Charges
0% 0%
-5% -5%
-10% -10%
-11% -11% -10%
-15% -13% -15% -13%
-15% -15%
-20% -20% Total IP
-22% Admissions Charges
-25% -25%
ER Visits -27% Total ER
-30% -28% -30%
Charges
-35% -35%
-40% -40%
-39%
-45% -42% -45%
All < 65 65> All < 65 65>
From Khan S, et al. The Effect of the Vermont Diabetes Information System on Inpatient and Emergency Department Use:
Results from a Randomized Trial. Health Outcomes Research in Medicine 2010 1:61-66.
9. PATIENT ENGAGEMENT PLATFORM
Lower Overall Costs
Effect of PES Platform on Claims Paid
Lowess Smoothing
500
Claims Paid per Member
Validated
400 in NIH
per Month ($)
Clinical
Trials
300
200
Control
PES Group
100
-48 -36 -24 -12 0 12 24 36 48
Months
Vertical line represents the start date for PES group patients and a randomly chosen date for control patients
10. Summary Points
Patient Engagement is at the root of
major changes in healthcare today
Medical groups will need to adopt Patient
Engagement as a core business strategy
Actively engaging patients and providers
in the care process results in improved
finances, operations, and outcomes
10
11. Thank You
For more information:
Jim Rose
Senior Vice President, Business Development
Email: jim.rose@ptengage.com
Telephone: (703) 537-5050
