The success and failure of your outsourced process depends on the choice of the outsourcing destination, choice of the vendor, your communication with the people working on your process and security of your critical data. Any lapses on any of these attributes can completely derail your outsourced process
2. The top 5 mistakes that can completely derail your outsourced process are:
Choosing the wrong outsourcing destination
Wrong choice of vendor
Not participating in hiring of remote employees
Lack of communication with remote employees
Inadequate data security measures
3. Choosing the wrong
outsourcing destination
Companies and entrepreneurs often ignore the importance of the
outsourcing destination
The ideal location should have ample availability of the skill sets you
require
It should ideally be a stable democracy and have a clearly defined rule of
law
If your outsourcing destination does not have these attributes, you are
making the wrong choice
4. Wrong choice of vendor
Too often clients get swayed by low cost vendors who make grand
promises
Many vendors have nothing more than just a URL
To avoid this mistake, conduct a proper research on your requirements
After this, short-list at least three vendors that meet your requirements
While finalizing the service provider, go for the one that meets all your
requirements
Going for the cheapest option may land you in trouble at a later stage
5. Not participating in hiring of
remote employees
Not participating in the hiring of remote employees can give your wrong
sill sets
To avoid this mistake, never hire a remote employee without personally
assessing the skill sets
Make sure you cross-examine the credentials with the previous employers
Always make it a point that you interview the remote resource personally
6. Lack of communication with
remote employees
Outsourced processes require your personal involvement in deriving the
results
That is why your direct communication with remote employees is of
utmost importance
Communication gaps can lead to delayed deadlines and missed targets
So, make it a point that you communicate extensively with your remote
employees
7. Inadequate data
security measures
Outsourcing of a processes involves your critical data
Any misrepresentation of this data may cause heavy losses to you
So, before outsourcing a process make adequate data security
arrangements