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Implementing workplace online
training
13 February 2014

Allison Miller
Director & Principal Consultant
vanguardvisionsconsulting.com.au

Amy Sim
E-learning Facilitator
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Session Overview
• Why is now a good time to implement
workplace online training (iWOT)?
• Is iWOT all the same?
• Tools to support iWOT
• What is the iWOT program?
• How can it support thin markets?
• iWOT key considerations
Why implement
workplace online training
(iWOT) now?
Better infrastructure /
access
• 92% of Australian business have
internet access
• Australian Bureau of
Statistics (2013)

• 79% of Australian homes have
the internet

• Good e-practice guidelines
for disadvantaged learners
in VET (2013)

• 90% of Australians have an
internet-enabled smartphone
Image: Telecommunications - http://en.wikipedia.org/wiki/Telecommunication

• AIMIA Mobile Phone Survey
(2013)
Internet is already a game changer

Source: Deloitte Access Economics Pty Ltd (2013) –
http://www.deloitte.com/view/en_AU/au/services/financial-advisory/deloitte-access-economics/05660fd56ab1e310VgnVCM1000003256f70aRCRD.htm
Funding opportunities
• Local Governments looking to
up skill in :
• Management
• Project Management
• Government Skills Australia
WELL Funding
• LLN including digital literacy
• http://bit.ly/18NoK0r

Image: Money 01 - http://commons.wikimedia.org/wiki/File:-_Money_01_-.jpg
Is iWOT all the same?
Is all iWOT the same?

E-training

Blended

Individual
Works on own

Class
Works with other learners

what-is-elearning.wikispaces.com

Flipped

Wider community
Works with wider
community
Tools to support iWOT
E-Training

Learning
Management
System
• Individual
Checklists
• Reports/Logs
• Grade book
E-Training

Learning
Management
System
•Individual Checklists
•Reports/Logs
•Grade book

Image: by mklpper – Chinese Teacher http://www.flickr.com/photos/mklapper/5812224468/
Image: by HackNY.org - Fall 2010 hackNY Student Hackath - http://www.flickr.com/photos/hackny/5686024942/
Blended
Webinar

•Group
•Recordings

Eportfolio

•Personal learning
space
•Tags

Learning Management
System

•Individual Checklists
•Grade book
•Reports/Logs
Blended

Webinar

• Group
• Recordings

Eportfolio

• Personal learning
space
• Tags

Learning Management
System

• Individual Checklists
• Grade book

Image: by mklpper – Chinese Teacher http://www.flickr.com/photos/mklapper/5812224468/
Image: by HackNY.org - Fall 2010 hackNY Student Hackath - http://www.flickr.com/photos/hackny/5686024942/
Flipped

Webinar

• Group
• Recordings

Eportfolio

• Personal learning
space
• Tags

Learning Management
System

• Individual Checklists
• Grade book
Flipped

Webinar

• Group
• Recordings

Eportfolio

• Personal learning
space
• Tags

Learning Management
System

• Individual Checklists
• Grade book

Image: by mklpper – Chinese Teacher http://www.flickr.com/photos/mklapper/5812224468/
Image: by HackNY.org - Fall 2010 hackNY Student Hackath - http://www.flickr.com/photos/hackny/5686024942/
What is the iWOT
program?
Building capability in implementing, supporting and
delivering e-Training in the workplace
Supports:
•
•
•
•

Thin markets
Improves learners’ / employers’ training needs
Mapped to 4 TAE units & 2 Enterprise Skills Sets
Meets ASQA requirements for SNR 15 / 16
Looking for a training organisation to provide the RPL for
• TAEICR501A Work in partnership with industry, enterprises and
community groups
• TAEDEL402A Plan, organise and facilitate learning in the workplace
• TAEDES503A Design and develop e-learning resources
• TAEDEL501A Facilitate e-learning
• TAESS00007 - Enterprise Trainer - Presenting Skill Set
• TAESS00008 - Enterprise Trainer - Mentoring Skill Set
How can iWOT support
thin markets?
Supporting thin markets:
• Go to the learner without the need to travel
• Reduces time away from the workplace for learners
• Joins individual learners / small groups of learners to
make a larger group
• Reduces learner isolation
• Better retention / completion
• Improves audit requirements
iWOT Key Considerations
Moving to learning-centred methodologies

Image: Father and son fishing - http://commons.wikimedia.org/wiki/File:Father_and_son_fishing_little_boy_helps_his_father_to_fish.jpg
Pre-iWOT

Learner needs

Image: Shave me down Make me round - Casey Fleser -- http://www.flickr.com/photos/somegeekintn/3340773556/

Organisational
needs
Designing / Developing the iWOT program

Program
Assessment

Learning & Assessment Strategy
Tools
Review / Continuous
improvement

Image: TTV Canon AE-1 Program - https://commons.wikimedia.org/wiki/File:Sticky_wall_at_Program_Evaluation_%26_Design_Workshop_in_Budapest,_2013.jpg
Moving from teacher
to facilitator

Image: Metamorphosis frog - http://commons.wikimedia.org/wiki/File:Metamorphosis_frog_Meyers.png
Support systems

Image: Help - http://commons.wikimedia.org/wiki/File:1328101905_Help.png
Planning
iWOT

Image: Auto-Cad floor plan - http://prabhjotsingh333.deviantart.com/art/Autocad-Floor-Plan-304064963
Want to know more?

14 week Online Program:
March-June 2014
bit.ly/iWOT2014
Follow Designing Learning:
Facebook:
facebook.com/designinglearning

Google+:
bit.ly/Googleplus-designinglearning

LinkedIn:
bit.ly/LinkedIn-designinglearning

Pinterest:
pinterest.com/vanguardvisions/designing-learning

Twitter:
twitter.com/DesignnLearning
0400 732 270
allison@vanguardvisions.com.au
vanguardvisionsconsulting.com.au
vanguardvisionsconsulting.com.au

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Implementing workplace online training - 130214

Editor's Notes

  1. Introduce yourself / Amy – Elearningebusiness eportfolio consultancyWork with prominent universities and VET providersWorkshops / Webinars for ACPET, VELG Training, Wendy Perry & Associates, TAFE NSW, TDC in Victoria, QVDC, TAFE Queensland, Centre of Adult EducationEncourage questions / discussion
  2. The session will cover ….
  3. Discuss with the group:“Why is now a good time to implement workplace online training”?
  4. The internet is a game changer, with a number of industries significantly changing or being ‘broken’, for example :Music industry being changed by ‘peer to peer’ file sharing which significantly impacted the number of retail musiceBooks means that we are seeing less and less bookstoresMurdoch can’t dump his newspaper shares quick enough as it’s a dying industryPlaces like Harvey Norman, Myer etc are feeling the impact of online shoppingDeloitte Access Economics (NBN Business Readiness Survey) is predicting that:One third of business are significantly being impacted by the internet now, with nearly 5 out of 10 businesses feeling some impact (32% + 17%) on the short fuseEducation (and training) will be significantly impacted within the next 5-7 years – better to be ahead of the pack.
  5. Other funding for regional / remote learners???
  6. So is all iWOT the same? – Thumbs UP / DOWN
  7. Draw continuum on whiteboard / flip chartIndividual (learner works on their own) …… Group (learner works with other learners) ….. Community (learner works with a wider network of people)
  8. Implementing
  9. Teacher controlled / led
  10. Teacher / Student controlled led
  11. Student controlled / led
  12. iWOT = PD program which evolved from an identified need in the VET training market to building capability in the ability to implement, support and deliver eTraining in the workplaceEnables the implementation of workplace online training to support: thin training marketsmeet learner /employer needsmeet ASQA requirements – SNR 15/16Mapped to 4 TAE units & 2 Enterprise Skills SetsTAEICR501A Work in partnership with industry, enterprises and community groupsTAEDEL402A Plan, organise and facilitate learning in the workplaceTAEDES503A Design and develop e-learning resourcesTAEDEL501A Facilitate e-learningTAESS00007 - Enterprise Trainer - Presenting Skill Set (Release 1) - http://training.gov.au/Training/Details/TAESS00007TAESS00008 - Enterprise Trainer - Mentoring Skill Set (Release 2) - http://training.gov.au/Training/Details/TAESS00008Program’s connect to the VET Quality Standards (SNR 15 & 16)iWOT participants will collect and analyse relevant data (SNR 15.1/16.2) and effectively consultation with industry (SNR 15.2-15.3) to develop training and assessment programs which meet their clients’ needs (SNR 16.1/16.5)Participants of this continuous professional development will develop the current vocational competencies (SNR 15.4) which will enable them to deliver relevant training programs.  Participants will need to involve employers and other key stakeholders in the development, delivery and monitoring of their learners’ training and assessment (SNR 16.4), while enabling learners timely access to current and accurate records of their participation and progress (SNR 16.6).
  13. Mapped to 4 TAE units & 2 Enterprise Skills SetsTAEICR501A Work in partnership with industry, enterprises and community groupsTAEDEL402A Plan, organise and facilitate learning in the workplaceTAEDES503A Design and develop e-learning resourcesTAEDEL501A Facilitate e-learningTAESS00007 - Enterprise Trainer - Presenting Skill Set (Release 1) - http://training.gov.au/Training/Details/TAESS00007TAESS00008 - Enterprise Trainer - Mentoring Skill Set (Release 2) - http://training.gov.au/Training/Details/TAESS00008
  14. Implementing workplace online training
  15. Emerging 21 century learning methodologies/pedagogies for workplace learnersLearning centred - learn to fish, not just give them the fishFlipped learning (flipping who’s controlling the learning)Action-based – work-relatedRelevance and fit for purposeCollaboration - peers, mentors, industry experts etcGiving learners’ a voiceCommunicationContextualised for the workplaceNeed learners to be think, do and interact
  16. Learner needs self-assessmentinterviews/counsellingLLNDigital literacyDigital divideWIIFM Pre-program assessment (Good ePractice Guidelines pg 38)WHS assessment (Working alone, Isolated work & remote work doc by WorkPro)Individual learning planOrg needslinks to workforce development planPain pointsemployer vs industry needs
  17. ProgramInductionOrientationContentEssential over Engaging Existing - ToolboxesThe web / webquestsLearner created content AssessmentEndorsement by industryModerationFormative & SummativeProviding feedbackTrackingRetainingVerifying / Validating the learner Learning & Assessment StrategyClusters of units / Skills sets over individual unitsMapped to unit of competence(s), required knowledge/skills, and critical aspects of assessmentLesson plans - chunking/sequencing/scaffolding of learning Cultural / Ethical / Other considerationsBest tools?ReviewPre/Post evaluationFeedback loopsCollecting data
  18. What changes have to happen?Gilly Salmon’s modelNetiquetteCurating contentSelf-assess your existing vs required skillsYou as a reflective thinker / practitionerYour PDyour individual learning plan2014 iWOT programwork-shadowing, observing building your PLNCoPs
  19. Finding and supporting the workplace support / championManagement buy-in (RTO & workplace)E-standards & accessibilityVET E-learning ToolkitReviewing / changing policies / processesrecord keepingcustomer serviceaudit requirementsTechnical support
  20. Implementation Strategy Scope iWOTSWOT analysis / risk managementInput / endorsement by key stakeholdersMOU / Contracts with workplacesCommunication plan / strategiesEvaluationReportingTimelines
  21. Any digital implementation needs the right technology, the right people with the right skills and attitudes, coupled with the right policies / processes which enable to all to happen to get the ‘digital effectiveness’ of running your business from anywhere.If you don’t have all of these elements balanced you’ll get:Neglect of the service because your people will not be engaged or supported Disappointment if the services doesn’t meet your business needs, andFrustration if people are hindered by restrictive or contradictory policies and processes