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Sinsof a UX Researcher
Kyle Soucy | @kylesoucy
www.usableinterface.com
Belief...
Reality...
We’re human.
We make mistakes.
Sins
Sins of a UX Researcher
Not knowing the product
you are researching
1#
Sins of a UX Researcher
Not knowing the screener
and who has been recruited
2#
Sins of a UX Researcher
Not conducting
a dry run
3#
Sins of a UX Researcher
Asking
leading questions
4#
Sins of a UX Researcher
Asking if a feature
would ever be used
5#
Sins of a UX Researcher
Not asking
open-ended questions
6#
Sins of a UX Researcher
Not staying neutral
7#
Sins of a UX Researcher
Asking
design questions
8#
Sins of a UX Researcher
Asking a question that has
already been answered
9#
Sins of a UX Researcher
Losing focus
10#
Sins of a UX Researcher
Letting participants
leave early
11#
Sins of a UX Researcher
Not properly preparing
for remote research
12#
Sins of a UX Researcher
Not randomizing
tasks and/or prototypes
13#
Sins of a UX Researcher
Forgetting to record
14#
Sins of a UX Researcher
Not conducting
an observer debrief
15#
Sins of a UX Researcher
Sins of a UX Researcher
Sins of a UX Researcher
Learn more...
- Moderating Usability Tests
by Joe Dumas & Beth Loring
- Paper Prototyping
by Carolyn Snyder
- Interviewing Users
by Steve Portigal
- Paper: What Do Usability
Evaluators Do in Practice? An
Explorative Study of Think-
Aloud Testing
by Mie Norgaard and Kasper
Hornbaek
http://bit.ly/Xw28Bz
www.usableinterface.com
@kylesoucy
Thank you.
/usableinterface

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