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RECRUITMENT PROCESS OF ACCENTURE 
Presented By : 
DIPANJALI BHATTACHARYA 
ENROLLMENT NO - 30301085
ACCENTURE 
 Accenture is a multinational management consulting, technology services, 
and outsourcing company. Its incorporated headquarters are in Dublin, 
Republic of Ireland. 
 Accenture has more employees in India than any other country 
 On January 1, 2001 Andersen Consulting adopted its current name, 
"Accenture". The word "Accenture" is supposedly derived from "Accent 
on the future". 
 Pierre Nanterme - Chairman and Chief Executive Officer, David P. 
Rowland - Chief Financial Officer, Jo Deblaere - Chief Operating Officer
 Products – Banking Software, Consumer Goods and Services, Freight and 
Logistics, Health and Public Service, Human Capital Management 
Software, Property and Casualty Insurance Software, Life and Annuity 
Insurance Software, Accenture BPO Services 
 Major Customers – Audi India, BSES Delhi, Engineers India Limited, 
Lupin Limited, Manipur State Portal, Nagaland State Portal, Piramal 
Healthcare, Reliance Communications, Tata Chemicals 
 Competitors – Genpact, CTS, TCS, Deloitte, Flextronics, Shell, HP, 
Wipro
CORE VALUES OF ACCENTURE 
 Stewardship: Building a heritage for future generations, acting with an 
owner mentality, developing people everywhere we are and meeting our 
commitments to all internal and external stake holders. 
 Best People: Attracting and developing the best talent for our business, 
stretching our people and developing a “can do” attitude. 
 Client Value Creation: Improving our clients’ business performance, 
creating long term win-win relationships and focusing on executing 
excellence. 
 One Global Network: mobilizing the power of teaming to deliver 
consistently exceptional service to our clients anywhere in the world. 
 Respect for the Individual: Valuing diversity, ensuring an interesting and 
inclusive environment and treating people as we would like to be treated 
ourselves. 
 Integrity: Inspiring trust by taking responsibility, acting ethically and 
encouraging honest and open debate.
RECRUITMENT 
 Recruitment refers to the overall process of attracting, selecting and 
appointing suitable candidates to one or more jobs within an 
organization, either permanent or temporary. 
 In simple terms, recruitment is understood as the process of searching for 
and obtaining applicants for jobs, from among whom the right people can 
be selected. Theoretically, recruitment process is said to end with the 
receipt of applications, in practice the activity extends to the screening of 
applications so as to eliminate those who are not qualified for the job.
RECRUITMENT PROCESS
OBJECTIVES OF THE PROJECT 
According to the study, Accenture met target objectives on the following 
major aspects in the recruitment process: 
 Candidate’s prior knowledge about the company 
 Satisfaction of the candidates with the physical ambience of the 
test/interview venue 
 Behavioral pattern of various interlocutors dealing with the candidates 
 Candidates who are willing to refer others for recruitment by the 
organization 
 Candidates willing to reapply if not selected in the first attempt 
 Candidates’ overall satisfaction with the complete recruitment and selection 
process.
The study also revealed that the following areas in the recruitment 
process require improvement: 
 Ease in filling up the candidate information form 
 Filtering efficiency of the HR round in the selection process
PROCESSES OFFERED AT ACCENTURE 
 Health Operation Services (HOS) 
 Accounts and finance process (AFS) 
 Accenture Credit Services (ACS) 
 Supply Chain Management (SCM) 
 Sales Order Processing (SOP) 
 VOICE
ROLES AND RESPONSIBILITIES 
 Recruitment 
MONTH TOTAL NO. OF 
INTERVIEWS 
CONDUCTED 
HR SELECTS FINAL 
 Events – Employee Referral – 253 candidates 
 TOTAL – 393 FINAL SELECTS 
 Telephonic Interviews 
 Closed demand for SCM process 
 Salary Negotiation for experienced Candidates 
SELECTS 
April (21st – 30th) 55 32 19 
May (1st – 31st) 294 126 73 
June (1st – 20th) 235 75 48 
TOTAL 584 233 140
 Offer role out and discussions 
 Preparing Fitments 
 Collecting Documents 
 Delivering the documents to the DBA team 
 Contract Hiring 
 Contract Conversion 
 Meeting Language Demands 
 Updating Abacus
S 
Organizational Culture 
Employee friendly 
Safety for women employees [DSY 
Service] 
Flexibility in work hours 
Company’s Brand 
Number of Clients 
Collaboration 
W 
Too many sub processes delaying the 
main process 
Gap in market standards with respect to 
compensation 
SWOT 
O T 
Employee Referral 
Preference is given to women employees 
Day to Day learning 
Employment Opportunities 
Global Competitors
CONCLUSION 
 The purpose of this research was to understand the recruitment process 
in detail and also the candidate’s experience. All the aspects have been 
covered in the survey starting from the physical ambiance of Accenture 
to the recruitment process and after going through the data analysis it 
can be concluded that the overall response has been very much positive 
and majority of the candidates are satisfied with the recruitment process. 
 This study is useful not only to Accenture for validating its recruitment 
processes but would also benefit other organizations in similar lines of 
business as a frame of reference for benchmarking their recruitment 
practices.
http://www.unitedworld.edu.in/ 
Campus 
Ahmedabad Campus: Karnavati Knowledge Village, 
A/907,Uvarsad, S.G.Highway, Gandhinagar 
Kolkata Campus: Infinity Benchmark Tower 10th Floor, 
Plot - G1, Block - EP& GP, Sec - V, Salt Lake, Kolkata. 
Reg. Office: 407, Zodiac Square, 4th Floor Opp. 
Gurudwara, S.G. Road, Bodakdev, Ahmedabad.

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Recruitment process of Accenture

  • 1. RECRUITMENT PROCESS OF ACCENTURE Presented By : DIPANJALI BHATTACHARYA ENROLLMENT NO - 30301085
  • 2. ACCENTURE  Accenture is a multinational management consulting, technology services, and outsourcing company. Its incorporated headquarters are in Dublin, Republic of Ireland.  Accenture has more employees in India than any other country  On January 1, 2001 Andersen Consulting adopted its current name, "Accenture". The word "Accenture" is supposedly derived from "Accent on the future".  Pierre Nanterme - Chairman and Chief Executive Officer, David P. Rowland - Chief Financial Officer, Jo Deblaere - Chief Operating Officer
  • 3.  Products – Banking Software, Consumer Goods and Services, Freight and Logistics, Health and Public Service, Human Capital Management Software, Property and Casualty Insurance Software, Life and Annuity Insurance Software, Accenture BPO Services  Major Customers – Audi India, BSES Delhi, Engineers India Limited, Lupin Limited, Manipur State Portal, Nagaland State Portal, Piramal Healthcare, Reliance Communications, Tata Chemicals  Competitors – Genpact, CTS, TCS, Deloitte, Flextronics, Shell, HP, Wipro
  • 4. CORE VALUES OF ACCENTURE  Stewardship: Building a heritage for future generations, acting with an owner mentality, developing people everywhere we are and meeting our commitments to all internal and external stake holders.  Best People: Attracting and developing the best talent for our business, stretching our people and developing a “can do” attitude.  Client Value Creation: Improving our clients’ business performance, creating long term win-win relationships and focusing on executing excellence.  One Global Network: mobilizing the power of teaming to deliver consistently exceptional service to our clients anywhere in the world.  Respect for the Individual: Valuing diversity, ensuring an interesting and inclusive environment and treating people as we would like to be treated ourselves.  Integrity: Inspiring trust by taking responsibility, acting ethically and encouraging honest and open debate.
  • 5. RECRUITMENT  Recruitment refers to the overall process of attracting, selecting and appointing suitable candidates to one or more jobs within an organization, either permanent or temporary.  In simple terms, recruitment is understood as the process of searching for and obtaining applicants for jobs, from among whom the right people can be selected. Theoretically, recruitment process is said to end with the receipt of applications, in practice the activity extends to the screening of applications so as to eliminate those who are not qualified for the job.
  • 7. OBJECTIVES OF THE PROJECT According to the study, Accenture met target objectives on the following major aspects in the recruitment process:  Candidate’s prior knowledge about the company  Satisfaction of the candidates with the physical ambience of the test/interview venue  Behavioral pattern of various interlocutors dealing with the candidates  Candidates who are willing to refer others for recruitment by the organization  Candidates willing to reapply if not selected in the first attempt  Candidates’ overall satisfaction with the complete recruitment and selection process.
  • 8. The study also revealed that the following areas in the recruitment process require improvement:  Ease in filling up the candidate information form  Filtering efficiency of the HR round in the selection process
  • 9. PROCESSES OFFERED AT ACCENTURE  Health Operation Services (HOS)  Accounts and finance process (AFS)  Accenture Credit Services (ACS)  Supply Chain Management (SCM)  Sales Order Processing (SOP)  VOICE
  • 10. ROLES AND RESPONSIBILITIES  Recruitment MONTH TOTAL NO. OF INTERVIEWS CONDUCTED HR SELECTS FINAL  Events – Employee Referral – 253 candidates  TOTAL – 393 FINAL SELECTS  Telephonic Interviews  Closed demand for SCM process  Salary Negotiation for experienced Candidates SELECTS April (21st – 30th) 55 32 19 May (1st – 31st) 294 126 73 June (1st – 20th) 235 75 48 TOTAL 584 233 140
  • 11.  Offer role out and discussions  Preparing Fitments  Collecting Documents  Delivering the documents to the DBA team  Contract Hiring  Contract Conversion  Meeting Language Demands  Updating Abacus
  • 12. S Organizational Culture Employee friendly Safety for women employees [DSY Service] Flexibility in work hours Company’s Brand Number of Clients Collaboration W Too many sub processes delaying the main process Gap in market standards with respect to compensation SWOT O T Employee Referral Preference is given to women employees Day to Day learning Employment Opportunities Global Competitors
  • 13. CONCLUSION  The purpose of this research was to understand the recruitment process in detail and also the candidate’s experience. All the aspects have been covered in the survey starting from the physical ambiance of Accenture to the recruitment process and after going through the data analysis it can be concluded that the overall response has been very much positive and majority of the candidates are satisfied with the recruitment process.  This study is useful not only to Accenture for validating its recruitment processes but would also benefit other organizations in similar lines of business as a frame of reference for benchmarking their recruitment practices.
  • 14.
  • 15. http://www.unitedworld.edu.in/ Campus Ahmedabad Campus: Karnavati Knowledge Village, A/907,Uvarsad, S.G.Highway, Gandhinagar Kolkata Campus: Infinity Benchmark Tower 10th Floor, Plot - G1, Block - EP& GP, Sec - V, Salt Lake, Kolkata. Reg. Office: 407, Zodiac Square, 4th Floor Opp. Gurudwara, S.G. Road, Bodakdev, Ahmedabad.