Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
IT Project Manager Resume Template
1. Sample IT Project Manager Resume
KENNETH MAIER
201 Idle Time Road, Brooksville, Florida 34601
abcdef@anymail.com, (352) 645-2012
OBJECTIVE
To obtain the position of Project Manager in your esteemed company where my management skills,
program development, quality assurance experience will be maximized.
SUMMARY
Project Manager with 10 years of Experience, specializing IT enterprise initiations.
SKILLS
● Defining the scope of the projects and settings goals.
● Assessing project requirements and allotting projects to suitable candidates.
● Creating project plans.
● Coordinating with the project staff (both onsite and outsourced resources).
● Setting project budgets.
● Planning project timelines and adhering to them.
● Tracking the project progress with appropriate tools.
● Assuring quality with final checks.
● Performing risk management assessments for projects.
● Evaluating results of the project.
OTHER COMPETENCIES
● Account escalations
● Client Management
● Planning for Disaster recovery
● Cost Analysis
● Consultative Selling
● Capacity Planning
TECHNOLOGY KNOWLEDGE
● Outlook
● Network LAN & WAN
● Microsoft Windows
● Desktop iMac
PROFESSIONAL EXPERIENCE
2. Breezego Inc. – Jacksonville, FL
(2009-Present)
Project/Delivery Manager
Budget - $7M, Staff – 15.
● Oversaw delivery of various IT services.
● Ensured highest customer satisfaction levels for majority of clients with collaborative customer
relationship building.
● Within six months helped the company’s customer satisfaction score to go up by 16 points.
● Reduced failing accounts performance from 14% to exceeding all targets.
● Increased the revenues by half a million dollars over a span of 4 years.
● Slashed the turnaround times by introducing a work order ticketing system.
● Increased the team expertise levels by appointing specific subject matter experts.
ManaSyst, Inc. – Jacksonville, FL
(2005-2009)
Project Manager
Budget – $2.5M, Staff- 6
● Successfully managed all Windows 2000 projects.
● Completed $200K worth projects under estimated budget.
● Customer satisfactions were elevated.
● Stabilized the infrastructure by recruiting experts.
● Held pilot migration testing process to gain an understanding of deployment challenges.
● Decreased the turnaround times and maximized efficiency.
JK Design Arts – Jacksonville, FL
(2003-2005)
IT Network Specialist
● Managed many client projects earning god feedback.
● Managed and supported more than 100 servers across many locations.
EDUCATION
B.S. in Management of Information Systems
State University of Florida, 2003
Date: __________________
Signature of
BENJAMIN WILLIAMS