2. Waikato, (2011). APA Referencing Guide (6th Edition) , Retrieved from website: http://www.waikato.ac.nz/library/study/guides/apa.shtml
3. Department of education and Training (2007). Designing assessment tools for quality outcomes in VET, Retrieved from website: http://www.vetinfonet.det.wa.edu.au/progdev/docs/design_assessment_tools_2008.pdf
4. Aresearchguide, (2008). How to Write an A+ Research Paper, Retrieved from website: http://www.aresearchguide.com/1steps.html
5. The QA Testing Best Practices Flow Diagram, (2009), Retrieved from website: http://www.mc.vanderbilt.edu/infocntr/implement/qa-performtest.pdf
6. Mecit, Support Services at MECIT (2011). Retrieved from website: http://www.mecit.edu.om/sDepartments/sDepartments.htmlQA Diagram<br />1.4 QA Diagram3- Present Data2- Analyze DataCollect DataCollect Data6.1.1.1Checklist3.1.1.1Checklist5.1.1.1Survey1.1.1.1InterviewObjectivesObjectivesDimension1.1.1 Develop personnel knowledge and skills by assessing improve the quality of products and services in this department.2.1.1 Improve the curriculum in this department by assessing the whole content and products.3.1.1 Provide qualitative environment for teaching and learning by ensuring the quality of material and stuffs around the environment of IT DepartmentGoalDimension1. Assuring quality in IT Department in Middle East College<br />1.1 Personnel2.1Curriculum3.1Environment<br />Assessment ToolAssessment Tool2.1.1.1Expert review4.1.1.1Questionnaire4- Recommendations<br />