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SocialmeetsCRM

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Thomas Wieberneit
Thomas Wieberneit

SocialMeetsCRM Product Pitch

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SocialMeetsCRM! A Complete Customer Engagement Solution!
The Future of Retail lies in Value and Convenience!
SocialMeetsCRM! ! ! •  Engage your Customers in a coordinated and relevant manner! •  Improve Customer loyalty through relevant offers! •  Connect and Collaborate with your Customers using social media and smartphones!
SocialMeetsCRM connects You with your Customers …!
Engage and Transact Analyze SocialMeetsCRM … and drives Your Sales in Store and on transactional Sites!
Key Product Features! Social Interactions Mobile Interactions Hosted Service Analytics
Publish to Social Media and Smartphones! Efficient! •  Manage messages across channels from one place! •  Templates! ! Customizable! •  Rules for targeting recipients! ! Simple! •  Clear guidance if conducted manually!
It’s Easy! Custom and pre-delivered templates! •  Reuse existing message formats! •  Brand specific for coupons and other messages! ! Integrated to back-end system! •  Sending triggered by POS, OCS, CRM, …! ! Simple process! •  Clear guidance if conducted manually!
Highly Customizable! ! Quickly Brand, Configure and Customize!
Mobile Social Coupons! Mobile! •  Redeem coupons from the phone! ! Social! •  Share or forward! ! Location & Behavior Aware! •  Homestore, proximity, transaction size, “Like on Facebook”, survey, …! ! Preference Aware! •  Promote store specific offers to loyal customers! Your Brand!
Rich Coupons supporting your Brand! ! Quickly Configure and Customize!
Social Coupons! Allow to •  Share •  Forward
Mobile Loyalty Card! Convenient! •  Extends or replaces plastics card! •  Supports tiered loyalty schemes! Location & Behavior Aware! •  Attract near-by customers! •  Use nearest store, proximity, transaction size, … to engage with customers! Preference Aware! •  Promote specific offers to loyal customers!
Control Layout, Info, Validity, etc! Update cards at any time!
Integrated with POS & CRM!
Track your Effectiveness!
Track your Effectiveness!
Are you ready for the conversation?! Contact us: sales@socialmeetscrm.com Or have a look at www.socialmeetscrm.com

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