Marketing - Pricing

tutor2u
tutor2uDirector of Strategy em tutor2u
Pricing
What this topic is all about

• Pricing strategies,
  methods and tactics
• Matching price to
  marketing objectives
• How demand changes in
  response to changes in
  price
What is Price?

• The money charged for a
  product or service
• Everything that a
  customer has to give up
  in order to acquire a
  product or service
• Usually expressed in
  terms of £
Four views of price

Economists view Price is set by the forces of supply and
                demand
Accountant’s      Price should cover costs so that a
view              profit can be made
Customer’s view Price has to represent good value
Marketer’s view Pricing is an opportunity to gain a
                competitive advantage
Many Factors Affect Price
• Costs of production      • Marketing mix
• Competitors’ prices      • Stage in the product life
• Customer perception of     cycle
  value                    • State of the economy
• The firm’s objectives    • Expectations of
• Customer demand            distributors
• Price elasticity of      • State of competition in
  demand                     the market
• Target market            • Likely reaction from
                             customers
Setting
prices
Stages of price setting
•   Develop pricing objectives
•   Assess of target market’s ability to purchase
•   Determine demand for product
•   Analyse demand, cost and profit relationship
•   Evaluate competitors’ prices
•   Select pricing strategy & tactics
•   Decide on price
Some Pricing Objectives

Financial                   Marketing
Maximise profit             Maintain/improve market
Achieve a target level of   share
profits                     Beat/prevent competition
Achieve a target rate of    Increase sales
return                      Build a brand
Maximise sales revenue
Improve cash flow
Methods, strategies and tactics

Pricing method The method used to calculate the
               actual price set
Pricing           Adopted over the medium to long
strategies        term to achieve marketing objectives
                  Have a significant impact on marketing
                  strategy
Pricing tactics   Adopted in the short run to suit
                  particular situations
                  Limited impact beyond the product
                  itself
Pricing
Methods
Pricing methods

• Market based pricing
  – Customer value pricing
  – Psychological price barrier
  – Going rate pricing
• Cost based pricing
  – Full cost pricing
  – Mark up pricing
  – Contribution pricing
Market based methods (1)

• Customer perceived value
  – What customers value the product at
  – Price is set at an estimate of the product’s value to
    customers
• Psychological price barriers
  – A price beyond which customers will not go
  – Prices are set based upon the psychological
    expectation of customers about price
Market based methods (2)

• Going rate pricing
  – Price set after taking competitors into account
  – Method favoured by new entrants to a market
    since it avoids price wars
  – Makes use of the expertise of established firms
  – But it assumes that competitors set the correct
    price and it ignores the fact that firms have
    different cost bases
Who takes the lead?

Price takers      Have no option but to charge
                  the ruling market price
Price makers      Able to fix their own price
Price leaders     Market leaders whose price
                  changes are followed by rivals
Price followers   Follow the price-changing lead
                  of the market leader
Cost plus pricing

• Full cost of making the product plus a %
  mark up
• Price is set by calculating the full costs
  (variable/direct plus fixed/indirect cost)
  of a product and adding a profit margin
• It is relatively easy to calculate the direct
  costs, but some way has to be devised to
  allocate the indirect costs
Example of Cost Plus Pricing

Total Costs for producing 10,000 units   £100,000

Cost per Unit                            £10

Add mark-up 100% of cost                 £10

Selling price = cost + mark-up           £20
Factors influencing the mark up %

• Should discounts be offered for bulk
  purchases?
• Stage in the product life cycle –products
  at the early stages may need a lower
  mark up in order to establish demand
• Product : high mark up on slow moving
  products, low mark up on fast moving
  products
Advantages of cost plus pricing
• Easy to calculate
• Price increases can be justified when costs
  rise
• Cost increases can be passed onto the
  customer
• Price stability may arise if competitors take
  the same approach
• Pricing decisions can be made at a junior level
  in a business based on formulas
• All costs are covered
Disadvantages of cost plus pricing
• Ignores demand and price elasticity of
  demand
• May not take account of competition
• Profit is missed if price is set below the that
  customers are prepared to pay
• Lost sales if price is set above the price
  customers are willing to pay
• Business has less incentive to control costs
Mark up pricing
• % mark up on direct costs
• Calculate direct costs and then add an
  amount to cover indirect costs
• This method is widely used in retailing
• Example:
  – Buying in price of an item of clothing:£8
  – Mark up of 200% on buying in price
  – Selling price £8 plus £16 equals £24
Contribution (marginal) pricing

• Where price is set above the variable
  costs of production and a contribution is
  made towards fixed costs and profit
• This is setting a price which covers
  marginal cost and therefore makes a
  contribution
• Often used in order to increase capacity
  utilisation
Pricing
Strategies
Pricing strategies

• Strategies for new products
  – Skimming
  – Penetration
• Strategies for existing products
  – Price leaders, price followers and price taker
  – Pre-emptive pricing
  – Price discrimination
Price Skimming (1)

• Set a high price to maximise profit
• Product is sold to different market
  segments at different times
• Top segment is skimmed off first with the
  highest price
• Objective
  – Maximize profit per unit to achieve quick recovery
    of development costs
Price Skimming (2)

• Works very well for products
  that create excitement
  amongst “early adopters”
• Best used in introduction or
  early growth stage of product
  life cycle
• Electronic items provide
  many great examples
Penetration pricing

• Introduce a new product at a lower price
  than competitors
• Aim is to
  – Gain market share quickly
  – Build customer usage and loyalty
• Opposite of price skimming
• Price is raised once target market share is
  reached
Prestige pricing
• High price to enhance or
  reinforce a product’s high
  quality, luxury image
• Unlike skimming the high
  price is maintained
  throughout the life of the
  product
• Examples : Channel, Bang
  and Olufsen, Cartier, Lotus
Price quality matrix

               High price   Medium        Low price
                            price
High quality   Premium      Penetration   Superb value
               strategy     strategy

Medium         Overcharging Average       Good value
quality        strategy     strategy      strategy

Low quality    Rips off     Cheap,        Bargain price
               strategy     flashy        strategy
                            strategy
Pre-emptive pricing

• Setting prices low to deter new entrants
  to the market
• This strategy is especially suitable in
  markets where there are few other
  barriers to entry
• Pre-emptive pricing should not be
  confused with predatory pricing
Price discrimination
• Charging different prices to different market
  segments, based on customer willingness to
  pay
• Time based discrimination - peak/ off peak
  pricing used in transport & travel
• Geographic discrimination – e.g. cars are
  cheaper on mainland Europe than in the UK
• Age discrimination - reductions for the young
  and the old
Pricing
Tactics
Pricing tactics

• Unlike pricing strategies, these refer to
  the short run
• Predatory pricing (illegal)
• Loss leaders
• Psychological pricing
• Promotional pricing and discounts
Predatory pricing

• “Predatory pricing occurs when a
  dominant undertaking incurs losses with
  the intention of removing a rival and/ or
  deterring other potential competition”
  (OFT)
• This anti- competitive practice is used
  when competitors threaten to reduce
  market share and profitability
Price wars
• Competitive price reductions by firms in a
  competitive industry
• Each seeks to increase market share by price
  reduction but the result is destructive spiral
  of price reductions
• The process continues until weaker firms go
  out of business
• Price wars might be seen as good for
  customers in the short run but it is harmful in
  the long run if competition is reduced
Psychological pricing

• In this case consideration is given to the
  psychology of prices and not simply the
  economics of pricing
• Charging at a price which ends in 99p is a
  way of deceiving people into believing
  that the product is cheaper than it really
  is
Loss leader
• A loss leader is a product prominently displayed
  and advertised and price below the normal price
  and even below cost to the seller
• A product which is sold at a low (even loss
  making) price in order to encourage customers
  to buy other full price products from the
  business along with the loss leader product
• Loss leaders are widely used by supermarkets to
  draw in customers from rival firms
• The aim is to encourage people to buy
  complementary goods at full price
Promotional pricing and discounts

Type of        Who for?
discount
Cash           For those who pay cash
Quantity       For customers who buy large volumes
               (bulk buying)
Trade          Intermediaries in the trade
Seasonal       For buying off peak or out of season
Promotional    Temporary pricing of products below
               list price to increase short run sales
Price
Elasticity
of Demand
Price Elasticity of Demand
• The demand curve slopes downwards
• This means that the quantity demanded falls as price
  rises
• To increase the quantity sold, it is necessary to reduce
  the price
• Price elasticity of demand refers to the responsiveness
   of demand to changes in price
• When demand is elastic, a price rise leads to a more
  than proportionate fall off in quantity demanded
• When demand is inelastic, a price rise leads to a less
  than proportionate fall off in quantity demanded
Elastic demand and sales revenue
• When demand is elastic (responsive to price
  changes), a rise in price leads to such a fall off
  in quantity sold that sales revenue falls
• And a price reduction will lead to such a
  large increase in sales volume that sales
  revenue rises
• Conclusion : when demand is elastic, price
  and sales revenue move in opposite
  directions
Inelastic demand and sales revenue
• When demand is inelastic (not very
  responsive to price changes), a rise in price
  will result in only a small reduction in sales
  volume that sales revenue rises
• And a cut in price produces such a small
  increase in sales volume that sales revenue
  falls
• Conclusion: when demand is inelastic price
  and sales revenue move in the same direction
Test Your Understanding




http://www.tutor2u.net/business/quiz/pricing/quiz.html
Pricing
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Marketing - Pricing

  • 2. What this topic is all about • Pricing strategies, methods and tactics • Matching price to marketing objectives • How demand changes in response to changes in price
  • 3. What is Price? • The money charged for a product or service • Everything that a customer has to give up in order to acquire a product or service • Usually expressed in terms of £
  • 4. Four views of price Economists view Price is set by the forces of supply and demand Accountant’s Price should cover costs so that a view profit can be made Customer’s view Price has to represent good value Marketer’s view Pricing is an opportunity to gain a competitive advantage
  • 5. Many Factors Affect Price • Costs of production • Marketing mix • Competitors’ prices • Stage in the product life • Customer perception of cycle value • State of the economy • The firm’s objectives • Expectations of • Customer demand distributors • Price elasticity of • State of competition in demand the market • Target market • Likely reaction from customers
  • 7. Stages of price setting • Develop pricing objectives • Assess of target market’s ability to purchase • Determine demand for product • Analyse demand, cost and profit relationship • Evaluate competitors’ prices • Select pricing strategy & tactics • Decide on price
  • 8. Some Pricing Objectives Financial Marketing Maximise profit Maintain/improve market Achieve a target level of share profits Beat/prevent competition Achieve a target rate of Increase sales return Build a brand Maximise sales revenue Improve cash flow
  • 9. Methods, strategies and tactics Pricing method The method used to calculate the actual price set Pricing Adopted over the medium to long strategies term to achieve marketing objectives Have a significant impact on marketing strategy Pricing tactics Adopted in the short run to suit particular situations Limited impact beyond the product itself
  • 11. Pricing methods • Market based pricing – Customer value pricing – Psychological price barrier – Going rate pricing • Cost based pricing – Full cost pricing – Mark up pricing – Contribution pricing
  • 12. Market based methods (1) • Customer perceived value – What customers value the product at – Price is set at an estimate of the product’s value to customers • Psychological price barriers – A price beyond which customers will not go – Prices are set based upon the psychological expectation of customers about price
  • 13. Market based methods (2) • Going rate pricing – Price set after taking competitors into account – Method favoured by new entrants to a market since it avoids price wars – Makes use of the expertise of established firms – But it assumes that competitors set the correct price and it ignores the fact that firms have different cost bases
  • 14. Who takes the lead? Price takers Have no option but to charge the ruling market price Price makers Able to fix their own price Price leaders Market leaders whose price changes are followed by rivals Price followers Follow the price-changing lead of the market leader
  • 15. Cost plus pricing • Full cost of making the product plus a % mark up • Price is set by calculating the full costs (variable/direct plus fixed/indirect cost) of a product and adding a profit margin • It is relatively easy to calculate the direct costs, but some way has to be devised to allocate the indirect costs
  • 16. Example of Cost Plus Pricing Total Costs for producing 10,000 units £100,000 Cost per Unit £10 Add mark-up 100% of cost £10 Selling price = cost + mark-up £20
  • 17. Factors influencing the mark up % • Should discounts be offered for bulk purchases? • Stage in the product life cycle –products at the early stages may need a lower mark up in order to establish demand • Product : high mark up on slow moving products, low mark up on fast moving products
  • 18. Advantages of cost plus pricing • Easy to calculate • Price increases can be justified when costs rise • Cost increases can be passed onto the customer • Price stability may arise if competitors take the same approach • Pricing decisions can be made at a junior level in a business based on formulas • All costs are covered
  • 19. Disadvantages of cost plus pricing • Ignores demand and price elasticity of demand • May not take account of competition • Profit is missed if price is set below the that customers are prepared to pay • Lost sales if price is set above the price customers are willing to pay • Business has less incentive to control costs
  • 20. Mark up pricing • % mark up on direct costs • Calculate direct costs and then add an amount to cover indirect costs • This method is widely used in retailing • Example: – Buying in price of an item of clothing:£8 – Mark up of 200% on buying in price – Selling price £8 plus £16 equals £24
  • 21. Contribution (marginal) pricing • Where price is set above the variable costs of production and a contribution is made towards fixed costs and profit • This is setting a price which covers marginal cost and therefore makes a contribution • Often used in order to increase capacity utilisation
  • 23. Pricing strategies • Strategies for new products – Skimming – Penetration • Strategies for existing products – Price leaders, price followers and price taker – Pre-emptive pricing – Price discrimination
  • 24. Price Skimming (1) • Set a high price to maximise profit • Product is sold to different market segments at different times • Top segment is skimmed off first with the highest price • Objective – Maximize profit per unit to achieve quick recovery of development costs
  • 25. Price Skimming (2) • Works very well for products that create excitement amongst “early adopters” • Best used in introduction or early growth stage of product life cycle • Electronic items provide many great examples
  • 26. Penetration pricing • Introduce a new product at a lower price than competitors • Aim is to – Gain market share quickly – Build customer usage and loyalty • Opposite of price skimming • Price is raised once target market share is reached
  • 27. Prestige pricing • High price to enhance or reinforce a product’s high quality, luxury image • Unlike skimming the high price is maintained throughout the life of the product • Examples : Channel, Bang and Olufsen, Cartier, Lotus
  • 28. Price quality matrix High price Medium Low price price High quality Premium Penetration Superb value strategy strategy Medium Overcharging Average Good value quality strategy strategy strategy Low quality Rips off Cheap, Bargain price strategy flashy strategy strategy
  • 29. Pre-emptive pricing • Setting prices low to deter new entrants to the market • This strategy is especially suitable in markets where there are few other barriers to entry • Pre-emptive pricing should not be confused with predatory pricing
  • 30. Price discrimination • Charging different prices to different market segments, based on customer willingness to pay • Time based discrimination - peak/ off peak pricing used in transport & travel • Geographic discrimination – e.g. cars are cheaper on mainland Europe than in the UK • Age discrimination - reductions for the young and the old
  • 32. Pricing tactics • Unlike pricing strategies, these refer to the short run • Predatory pricing (illegal) • Loss leaders • Psychological pricing • Promotional pricing and discounts
  • 33. Predatory pricing • “Predatory pricing occurs when a dominant undertaking incurs losses with the intention of removing a rival and/ or deterring other potential competition” (OFT) • This anti- competitive practice is used when competitors threaten to reduce market share and profitability
  • 34. Price wars • Competitive price reductions by firms in a competitive industry • Each seeks to increase market share by price reduction but the result is destructive spiral of price reductions • The process continues until weaker firms go out of business • Price wars might be seen as good for customers in the short run but it is harmful in the long run if competition is reduced
  • 35. Psychological pricing • In this case consideration is given to the psychology of prices and not simply the economics of pricing • Charging at a price which ends in 99p is a way of deceiving people into believing that the product is cheaper than it really is
  • 36. Loss leader • A loss leader is a product prominently displayed and advertised and price below the normal price and even below cost to the seller • A product which is sold at a low (even loss making) price in order to encourage customers to buy other full price products from the business along with the loss leader product • Loss leaders are widely used by supermarkets to draw in customers from rival firms • The aim is to encourage people to buy complementary goods at full price
  • 37. Promotional pricing and discounts Type of Who for? discount Cash For those who pay cash Quantity For customers who buy large volumes (bulk buying) Trade Intermediaries in the trade Seasonal For buying off peak or out of season Promotional Temporary pricing of products below list price to increase short run sales
  • 39. Price Elasticity of Demand • The demand curve slopes downwards • This means that the quantity demanded falls as price rises • To increase the quantity sold, it is necessary to reduce the price • Price elasticity of demand refers to the responsiveness of demand to changes in price • When demand is elastic, a price rise leads to a more than proportionate fall off in quantity demanded • When demand is inelastic, a price rise leads to a less than proportionate fall off in quantity demanded
  • 40. Elastic demand and sales revenue • When demand is elastic (responsive to price changes), a rise in price leads to such a fall off in quantity sold that sales revenue falls • And a price reduction will lead to such a large increase in sales volume that sales revenue rises • Conclusion : when demand is elastic, price and sales revenue move in opposite directions
  • 41. Inelastic demand and sales revenue • When demand is inelastic (not very responsive to price changes), a rise in price will result in only a small reduction in sales volume that sales revenue rises • And a cut in price produces such a small increase in sales volume that sales revenue falls • Conclusion: when demand is inelastic price and sales revenue move in the same direction